Ventajas: "Comfortable seat, pleasant crew."
Desventajas: "The food was terrible."
Ventajas: "Food is great. Crew are very nice."
Desventajas: "Advanced seat assignment"
Ventajas: "The crew was excellent!"
Ventajas: "The first meal was awesome! The second one was so-so."
Desventajas: "Overall experience is good."
Ventajas: "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
Desventajas: "Wider range of films"
Ventajas: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Desventajas: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Ventajas: "Crew, food, comfort, entertainment and many good things"
Desventajas: "I love everything"
Ventajas: "flight crew service and timeliness of the flight, email update on flight status"
Desventajas: "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"
Ventajas: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Desventajas: "Simple meal but a short flight."
Ventajas: "Oh this was such a great flight... service was perfect!"
Ventajas: "Clean, new plane, with great entertainment systems and choices."
Desventajas: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Desventajas: "late departure"
Ventajas: "The flight was smooth though there's a bit delay from Seoul because of the snow."
Desventajas: "There should be more selection on the food served in the plain."
Ventajas: "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
Ventajas: "very accommodating for handicap"
Desventajas: "not comfortable with the seats"
Ventajas: "Korea Airlines is the best!"
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "First class on Korean long haul does not disappoint!"
Desventajas: "Nothing not to like"
Ventajas: "food selection & crew courtesy"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ventajas: "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
Desventajas: "Food was just ok"
Ventajas: "I loved their willingness to accommodate everyone, hospitality and attention to detail."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Everything went very smooth and easy! The ride was relaxing and went great!"
Ventajas: "Flight attendants are awesome."
Desventajas: "The guy next to me was very drunk. He scared me a little bit."
Ventajas: "The crew are friendly, the flight was comfortable"
Ventajas: "I liked that i had two seats to myself"
Desventajas: "No VR goggles"
Ventajas: "The seats is clean . Crew ware nice to me."
Ventajas: "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Ventajas: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Desventajas: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
Ventajas: "Service was nice and speedy"
Desventajas: "Seat was stiff"
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ventajas: "Multiple rounds of complimentary food and drinks"
Desventajas: "Unable to sleep"
Ventajas: "I liked everything, their friendly and professional service a board!"
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Ventajas: "The ladies all smiling and very very polite. Best airline I've flown on."
Desventajas: "I have no complaints."
Ventajas: "Same as above"
Ventajas: "At Denpesar, I had to change my flight at the last minute. The Korean Air staff were exceptionally helpful and provided great customer service in this situation."
Ventajas: "I missed my early morning flight and Korean Air allowed me to change my ticket for a later flight at no cost to me. The crew was very sweet and attentive. I'm so grateful that I was allowed to catch a later flight without having to pay."
Ventajas: "Nothing special to like but overall I don't have any complaint"
Desventajas: "I wished airline mentioned to me that my neighbor passenger is injured that the person needs special help from crews. I had a little issue to go bathroom and while seated i couldn't moved much freely."
Ventajas: "Very professional crew Great food"
Desventajas: "Boarding process in Seoul was quite chaotic"
Ventajas: "Nice flight and very comfortable. Staff is very attentive and accommodating to my vegetarian wife."
Ventajas: "Both my children had problems at check in. They could not be checked they to Bangkok due to some admin error."
Ventajas: "The Crew were very courteous, the seats were comfortable and the entertainment was adequate."
Desventajas: "The food was horrible for a non Asian traveller. No choice other than Korean or Far Eastern menu."
Desventajas: "No negative experience with Korean Air."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Desventajas: "Nothing really"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Desventajas: "More western food options, better selection of tv shows for entertainment"
Ventajas: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Desventajas: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Ventajas: "Crew were very hospitable"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Overall the service was good."
Desventajas: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ventajas: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Desventajas: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ventajas: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Desventajas: "Nothing bad"
Ventajas: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Ventajas: "Great service, great flight"
Desventajas: "Warm not much as."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Ventajas: "The food and staff were great."
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Ventajas: "The quality of your aircraft. Clean, modern, plenty of leg room."
Desventajas: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Desventajas: "Again, would prefer a larger selection and more change with movie choices."
Ventajas: "crew was professional and very attentive and beer and wine and ice cream on the flight"
Desventajas: "wish they had more movies choices from the u.s."
Ventajas: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "Excellent, polite service, very comfortable seats."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "Pleasant stewardesses"
Desventajas: "Expensive lunches, no entertainment unless you pay"
Desventajas: "No opción de español"
Ventajas: "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
Ventajas: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Ventajas: "Generally the fligt was wonderful."
Desventajas: "Of course I had a correct USB cable for i ad, I can not chage it."
Desventajas: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ventajas: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
Ventajas: "Great layover options. Timely arrivals."
Desventajas: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Ventajas: "Food and movies options."
Desventajas: "Not enough help to put my carry on on the overhead luggage storage."
Desventajas: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ventajas: "Crew and service awesome"
Desventajas: "Not enogh choices for entertainment"
Ventajas: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Ventajas: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Ventajas: "The crew were fantastic and the meals were pretty good"
Desventajas: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Ventajas: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Se restrasó el abordaje pero en general fue bueno y sin contratiempos. No me gustó que no te permitan bajar al piso principal cuando vas en vuelo de conexion.
Excelente servicio y linea aérea, buenos espacios de equipaje y gran servicio de comida. Los espacios un poco justos para un vuelo interoceánico, pero de lo mejor que he visto
Excelente servicio y comida !!!
Pude hacer un upgrade a ultima hora que hizo de mi viaje muy agradable. El programa ICE de entretenimiento es muy bueno. La comida y los licores y vinos excelentes.
Ventajas: "El servicio de principio a fin de Emirates ,pasaron por mi al hotel con un auto privado"
Desventajas: "El mejor vuelo en mi vida....muy recomendable"
Desventajas: "La conexión en Dubái"
Desventajas: "Deberían entrar después de la primera clase las personas de segunda clase pero primero los que están más atrás en el avión"
Ventajas: "The very dirty bathrooms"
Ventajas: "Todo, gracias"
Ventajas: "Not friendily"
Desventajas: "The airplain"
Ventajas: "The Seat is good."
Desventajas: "The check in counter welcoming should be better in Barcelona"
Ventajas: "Good tripulation service."
Desventajas: "My seat has the table broken, so I had to hold with my legs, and the USB connector was broken, I couldn't connect my pendrive."
Ventajas: "Su llega a tiempo"
Desventajas: "Que hablen el idioma español o lo básico"
Ventajas: "Muy buena comida. Y la tripulación muy amable."
Ventajas: "El vuelo fue muy puntual, el viaje tranquilo."
Desventajas: "El Boeing 777 se queda pequeño para lo largo del viajes"
Ventajas: "La comidas del avión"
Ventajas: "Todo super bien"
Desventajas: "Nada. Todo estuvo bien"
Ventajas: "Las camaras del avion"
Desventajas: "La comida, no fue suficiente para todos los pasajeros la eleccion"
Ventajas: "La atención y tripulación"
Desventajas: "Como anda el tactil de la pantalla"
Desventajas: "Comodidad, excelente comida, excelente entrenamiento y el personal muy profesional y servicial."
Desventajas: "No tengo quejas, hasta ahora para mi la mejor aerolínea!"
Ventajas: "Todo el servicio en cabina es excelente!"
Desventajas: "Son demasiado estrictos con el equipaje, lleve el equipaje con los estándares que ellos requieren pero aún así me hicieron sacar cosas de la maleta y ponerlas en una bolsa para entonces llevar el mismo peso pero en dos partes, pase un momento desagradable."
Ventajas: "The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class."
Ventajas: "El sevicio en general"
Ventajas: "Llegó a horario"
Desventajas: "Desorden en el embarque"
Ventajas: "Cortesia de hotel nota muy buena desayuno exelente"
Desventajas: "La comida y el vino NO estan al nivel de esta gran linea aerea"
Desventajas: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Ventajas: "Es mi primera vez con Emirates Airlines, y debo decir que hasta ahora (al menos para mí), es la mejor compañía con la que volado. Todo sensacional y a muy buen precio."
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "De las mejores compañías la recomiendo 100x100"
Desventajas: "Nada que decir"
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "Cómo siempre Emirates no falla"
Desventajas: "Nada que destacar"
Ventajas: "Personal excelente; simpático, servicial, educado y muy profesional"
Desventajas: "El business de Emirates es excelente, el mejor en el que he viajado y los A380 son otro mundo de comfort y placer"
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Desventajas: "Avión mas viejo Se acabó la comida que quería"
Ventajas: "Comida Entretenimiento a bordo"
Ventajas: "El personal de a bordo es muy amable e intenta satisfacer todas las necesidades. El espacio entre asientos de clase economica es muy bueno"
Desventajas: "Por ser tan amables. En lugar de servir a todos. Cualquiera que pedía algo era atendido antes que aquellos que no habían recibido vomida aún por ejemplo."
Ventajas: "Salimos en hora y llegamos antes. Vuelo perfecto y personal correcto."
Desventajas: "Vuelo norcturno, de 21:40 a 7:15.... Podría decir q lo único malo es q no dormí nada y siempre duermo en los vuelos... pero es algo q no se le puede achacar al vuelo en sí."
Ventajas: "Los sillones son comodos, la atencion, la comida , el avion era barbaro, ni se sentia cuando aterrizaba"
Desventajas: "Que me sacaran los auriculares antes de llegar y no pude terminar de ver lapelicula..un detalle"
Ventajas: "El vuelo fue tranquilo con un trato correcto."
Desventajas: "La verdad me ha parecido del montón. La primera vez en mi vida que no me dan un kit para dormir en un vuelo nocturno, a excepción de alguna lowcost. La comida regular."
Ventajas: "No se, esperaba mas de una compañia con tan buenas criticas, el trato correcto sin mas."
Desventajas: "La comida era mediocre, desde luego peor que otras compañias sin tantas criticas excelentes. Los asientos normales y el entretenimiento muy bueno en ingles, pero poca variedad en español."
Ventajas: "boarding was organized"
Desventajas: "not enough time for changing flights, had to run to other terminal"
Ventajas: "Pleasant crew"
Desventajas: "Free WIFI"
Ventajas: "The flight was on time. Crew was pleasant."
Desventajas: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Ventajas: "Comport and fast"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Appreciate that the Desk attendant tried to sit our family together but couldn’t since it was a full flight. Also appreciated the vouchers handed out when flight was delayed 2 hours in Incheon."
Ventajas: "Crew was really helpful."
Desventajas: "There could be a vegeterian food option."
Ventajas: "Check in was smooth all helpful Cabin crew were efficient cockpit communication good."
Desventajas: "No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there."
Desventajas: "The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement."
Ventajas: "Just the fare."
Desventajas: "Checking in is very slow. Our family was scattered. Was told that we are sitting next to each other but the truth is we are not. No explanations given."
Ventajas: "The staff were very at tentative and helpful. There was enough leg room and I was able to sleep comfortably."
Desventajas: "It was difficult to do any pre-boarding checkin via the app."
Desventajas: "Flight was delayed by 10 hours less with less than 24 hours notice. Had to call Asiana to change flight to a 1 stop flight (original flight was nonstop). Flight to Seoul from New York was also delayed by 8 hours and I ended up having to spend ~$70 for hotel/taxi due to arriving in Seoul past midnight. Horrible experience both there and back and don't think I would ever take Asiana again."
Desventajas: "Old plane, extremely limited movie/TV selection, terrible food (even by plane food standards), very curt crew. Boarding was fast, but instructions were unclear."
Ventajas: "the beautiful and polite crew"
Desventajas: "seats lack of cusion"
Ventajas: "It's okay."
Desventajas: "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."
Ventajas: "See comments above."
Desventajas: "See comments above."
Ventajas: "Loved the service and comfort, food was exceptional for an airline."
Desventajas: "Suggest a better selection of movies and tv shows."
Desventajas: "No dislikes"
Ventajas: "the very punctual flight"
Ventajas: "I love the friendly service of the crew and how they always bend over backwards for u all the time."
Desventajas: "Needs more cushion on the seats."
Ventajas: "The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent."
Desventajas: "We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing."
Ventajas: "Comfort, crew, and entertainment were excellent for economy class. Good leg space considering Asian carrier."
Desventajas: "Food rivaled that of low cost carriers."
Ventajas: "Great food!"
Ventajas: "Perfect trip. Glad I tried this airline."
Ventajas: "On time, In flight service"
Desventajas: "Customer Service is not reachable. I was trying to reach given toll-free number for Asiana Airline, but not able to connect from India. There is no alternate number to contact to customer service. I had to spend few hours to update my meal preference."
Ventajas: "No entertainment at bulk head"
Ventajas: "was really nice that after i asked they got me a nice seat on emergency exit road which really made my trip much more comfortable."
Ventajas: "Asiana es lo mejor"
Ventajas: "Best attendants and gate agents ever."
Ventajas: "Food was nice. Especially, Bulgogi? korean special rice ball was not just a food, but also gave us experience of mixing to make it. Crew gave me smile always."
Desventajas: "Entertainment was poor. It maybe caused by airplane model."
Ventajas: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Desventajas: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Desventajas: "... 3) Upon landing in ICN, a connections Asiana staff, instead of an apology, shouted "Hurry up, you are late". I was not late; Their plane was late! 4) In ICN, the connection flight was also delayed by half an hour. We arrived so late that I missed the last airport limo bus & was forced to arrange alternate, more expensive, transport to my lodging accommodations. 5) while in ICN, I experienced the same Curt conduct from Asiana staff!"
Ventajas: "I am on the plus size and I always have a hard time choosing an airline that would be comfortable for my size. Its was my first time to fly with Asiana and I was so impressed with how generous their seat space is."
Desventajas: "Food is not the great"
Ventajas: "Everything was fantastic. Thank you!"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "This previous was delayed because they sold their empty seats to other airlines and allowed for those people to make it. However, those who had connecting flights weren't able to make it and had to stay overnight in Korea. The next flight arrived 14 hours after the original scheduled flight."
Ventajas: "Attentive flight attendants"
Desventajas: "No individual or directional air nozzle. No personal hygiene kit in lavatory for tooth brush, No power source"
Desventajas: "flight delayed again out of Seoul."
Ventajas: "Short flight but everything first class"
Ventajas: "Never take Asiana ever again"
Desventajas: "Boarding personal"
Ventajas: "Everything was went well."
Desventajas: "Luggages were not properly taken care of & got damaged"
Ventajas: "Very professional and attentive staff.... Probably the best airline I have every experienced"
Ventajas: "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."
Ventajas: "Excellent service at check in and at flight."
Ventajas: "Just a great experience. Crew is great seats are comfortable. Almost didn't realize i was stuck on a plane for 12 hours."
Desventajas: "Meal. I don't eat fish and in elerjec to mushrooms and allot of meals seemed to have them."
Ventajas: "The flight crew was amazing, as was the food. Both were presented exquisitely and put US carriers to shame."
Desventajas: "The only negative I have for the flight was on a very old 747. The seats were definitely feeling their age, with the bulkhead seat's entertainment system a bit of a beast to get folder out from under the seat."
La comida no estaba muy bien elaborada, la carne dura y no ofrecieron cafe, tampoco te
Continúen con el buen trabajo, un placer volar con ustedes. Felicitaciones!!!
No me gustó, que ninguna azafata no hable español o castellano. Por lo demás todo ok.
Una compañía de 10!Mi marido se puso malo y le atendieron genial toda la tripulación.Súper profesionales,amables y encima te dan de comer genial.Gracias!!!
No nos sirvieron desayuno ni café antes de llegar a destino a la vielta.
La comida podría mejorar la calidad. El plato de pollo con arroz era algo picante y no nos avisaron.
Me gusto la puntualidad y El personal a bordo podría ser más simpático
Las sillas incómodas para viajes tan largos
Ventajas: "The lie-flat seats were just great ."
Desventajas: "Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "Keep it up with great services. !! Thank you!"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "blueberry juice, service and friendliness"
Desventajas: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"
Desventajas: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Desventajas: "Unwashed pillow and blankets, stains on the pillow"
Ventajas: "Seat, new plane, service"
Desventajas: "Amenity Kit could be improved, food was very good but could add more appetizer choices."
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Desventajas: "Seats were not very comfortable, although there was enough leg room"
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "my luggage was misplaced and I didnt have it for 3 days."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "modern aircraft, excellent service , nice crew"
Ventajas: "It was comfortable and smooth."
Desventajas: "It was all good."
Ventajas: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Desventajas: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."
Desventajas: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."
Ventajas: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Desventajas: "General airplane room issues"
Ventajas: "Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more."
Desventajas: "Only 1 hour of Wi-fi included - seems strange for business class."
Desventajas: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."
Ventajas: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Desventajas: "Having to pay to reserve seats."
Ventajas: "Friendly staff"
Desventajas: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Ventajas: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"
Ventajas: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Desventajas: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Ventajas: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Desventajas: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."
Ventajas: "Empty seat next to me! Excellent crew services! Clean bathrooms!"
Ventajas: "Good service, on time, friendly and helpful flight attendants."
Ventajas: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Desventajas: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."
Ventajas: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"
Ventajas: "On time, good movies, good service."
Ventajas: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Desventajas: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."
Ventajas: "The flight was on time and all went as planned"
Desventajas: "The in flight service was average"
Ventajas: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Desventajas: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."