No electrical plugs or USB plugs. No lounge at KKC airport.
Desventajas: "We got drinking water after landing. Would be better to provide some snacks on the way out."
Ventajas: "Brilliantly safety-conscious crew but very personable."
Desventajas: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."
Ventajas: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
Desventajas: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."
Desventajas: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"
Ventajas: "Good and being on time"
Desventajas: "So far so good for its price"
Ventajas: "Lovely people. Lovely service. Good food."
Desventajas: "Entre todos las compañías en que volé en este viaje, considero que es la que ofrece mejor servicio"
Desventajas: "An hour delay for no expressed reason is not acceptable."
Ventajas: "I'm very justifying for the flight."
Ventajas: "On-time departure and arrival."
Desventajas: "Nothing to complain about."
Ventajas: "Airfare was reasonably priced."
Desventajas: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."
Ventajas: "friendliness of staff"
Desventajas: "Entertainment program was boring, leg space limited"
Ventajas: "love the food"
Ventajas: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
Desventajas: "There wasn’t any tv to watch and not by way of magazines either."
Desventajas: "Getting our bags took a long time"
Ventajas: "Easy to book, travel and get around with."
Desventajas: "The on board snack isn’t great."
Ventajas: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Desventajas: "Vegetarian food option"
Ventajas: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Desventajas: "Loved everything"
Ventajas: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Ventajas: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Ventajas: "Great service"
Ventajas: "We arrived safely"
Desventajas: "They kept canceling flights. Bad service would not fly again."
Ventajas: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Desventajas: "No entetainment, food just a pretty untasty sandwich"
Ventajas: "smooth as silk"
Ventajas: "Friendly staff through every step of the way."
Desventajas: "Vegan food options would be a wonderful addition. Everything else was great!"
Ventajas: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Desventajas: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
Ventajas: "On boar meal was great. Customer service was outstanding!"
Desventajas: "They don't offer more flights!"
Ventajas: "Ground and in flight service, food, aircraft"
Ventajas: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Desventajas: "Nothing that I can think of."
Ventajas: "Great service, very amicable staff, excellent plane"
Ventajas: "Awesome service, great staff, amazing trip"
Ventajas: "Good flight, reasonable price"
Ventajas: "Very flight and check-in process"
Ventajas: "Everything was first rate and efficient"
Ventajas: "Check in was so easy and smooth. Boarding was as well!"
Desventajas: "I appreciated the food that they gave out, but it wasn't very tasty."
Ventajas: "Great flight. On time. The crew was polite and professional. Nice experience."
Ventajas: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
Desventajas: "Food was with meat."
Ventajas: "Such an amazing experience! From start to finish!"
Ventajas: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"
Ventajas: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
Ventajas: "The ladies are so kind...unlike many American airlines! Very nice flight!"
Ventajas: "Our flight time itself was changed to a couple of hours later. We got notified the night before so we could make plans accordingly. In addition staff took good care of customers and helped with onward bookings etc. we were all given vouchers as well"
Ventajas: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."
Desventajas: "No pude viajar, falta de información"
Desventajas: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."
Desventajas: "Food on the plane"
Desventajas: "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
Ventajas: "The crew were pleasant and the aircraft was clean"
Desventajas: "Seat pitch"
Ventajas: "Comfortable seats, good entertainment options"
Ventajas: "I didn’t like the seat belt it looks like a car seat belt not comfortable. The food and the service was excellent"
Desventajas: "The WiFi"
Desventajas: "On this flt just the inflight entertainment system at my seat which was not working"
Ventajas: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Desventajas: "boarding using bus!"
Desventajas: "More friendly crew"
Ventajas: "Good friendly staff. Good flights"
Desventajas: "Food wasn’t good. Movies selection is not good."
Desventajas: "Excellent service and perfect time."
Ventajas: "The B-class seats are fine."
Desventajas: "Crew did not offer blankets or earbuds. Dry flight! No beer, wine, or spirits at any price. I was astonished."
Ventajas: "Boarding and food was ok, staff friendly"
Desventajas: "Poor communication about delay, old entertainment system"
Ventajas: "Servicio a bordo"
Ventajas: "Entertainment, general comfort"
Desventajas: "Crew was not very attentive"
Ventajas: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Ventajas: "For such a short 1 hour flight, they managed to feed an A330 plane load of people - pretty impressive feat considering that US carriers don’t even bother to give complimentary hot food on a cross country flight. The color scheme didn’t hurt either. The FA’s were very accommodating and so pleasant."
Ventajas: "Service was great, food options were good. I have no complaints."
Desventajas: "I have not complaints about this trip."
Ventajas: "The crew was very nice"
Ventajas: "Nice plan, nice crew, left on time"
Desventajas: "Please offer a vegetarian option for the snack"
Ventajas: "On time and service"
Desventajas: "Not much variety for music options in entertainment"
Ventajas: "Service and entertainment"
Desventajas: "Not so satisfied with food"
Desventajas: "Its dirty."
Desventajas: "No snacks or drinks offered between meals."
Ventajas: "nice crew"
Desventajas: "very old style business class seats"
Ventajas: "On time"
Ventajas: "Every thing"
Ventajas: "All of the above mentioned service."
Desventajas: "All of the above mentioned service."
Desventajas: "The plane was dirty. There were stains everywhere."
Ventajas: "On time, friendly staff"
Ventajas: "Firstly, I do really appreciate that I had great deal from Kayak and Thai airways. Flights was awesome."
Ventajas: "On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight."
Desventajas: "The food was OK, but there should be some snack for awaken passengers."
Ventajas: "Very Spacious between seats and very clean"
Ventajas: "The service was very good. Friendly cabin crew & smooth take off & landing."
Ventajas: "I love the Japanese style food as well."
Ventajas: "Food and drink on board in business class."
Ventajas: "comfortable seats and good leg room"
Desventajas: "running out of food selection. Only lamb and fish available. Tried lamb but awful taste, so nothing eaten."
Ventajas: "Fast in flight service and good entertainment options for a short flight."
Desventajas: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Ventajas: "Al ways friendly and helpful"
Desventajas: "The company canceled my booking"
Ventajas: "Each seat has phone charger!!!"
Ventajas: "The food the stuff"
Ventajas: "Perfect. Nice."
Desventajas: "Old seats, food was ok"
Ventajas: "Flying in 747 again"
No food or entertainment on this one hour flight. Crew were very nice as always!
Great flight between Bangkok, and Phuket.
Desventajas: "Least leg room of any flight I've ever taken."
Desventajas: "Not much leg room. Make sure they seat your party members together at check-in."
Ventajas: "Had trouble with Vietjet charging me additional money for a flight change that didn’t go through on their website. Tried to explain it to them at the airport and they didn’t understand. Tried contacting them on their website and still didn’t understand how to fix it."
Desventajas: "Better policies and a website that works when changing/booking flights"
Desventajas: "The fees for checked baggage were not clear and they did not state them at all and trying to purchase a checked baggage was impossible to do and frustrating. I had to pay $55 for two bags for an hour flight."
Ventajas: "Very little leg room"
Desventajas: "No drinks are offered"
Desventajas: "Check in was frustrating, to say the least. We had to go upstairs to pay an excess baggage fee, instead of where we checked in. Despite being first in line we had to go to the end of the line because we were in the wrong line. They decided to tell us after the other line formed, not at the time."
Desventajas: "I believe water should be offered for free, but this airline believes otherwise. I was so dehydrated on this flight and I was told it was 60bahts for water, and I ran out of currency, and they did not even take credit cards."
Desventajas: "3 hour delay, missed all other flights home"