Ross-on-Wye hoteles

Ventajas: Lynda was the perfect host from her welcome with freshly made cake and coffee to her advice on local amenities to her breakfasts which were fantastic in content quantity and quality. Fantastic stay just don't book up the the rooms for when we want to return

Desventajas: Nothing could have been better

Ventajas: The place is quiet and beautiful, Lynda was awesome through our stay and the breakfast was delicious.

Ventajas: Superb service.. tea and cake served on our arrival was a lovely touch.

Desventajas: Nothing

Ventajas: The breakfast provided a large choice and was freshly cooked to order. The location to the river, walks and pubs was excellent. The facillities in the bedroom were more than you could ask for and Lynda was amazing with her hostess stills.

Desventajas: The twin beds in the room called Ross squeaked on every movement but Lynda took note of the information and will ask David to check them out - a previous guest had also commented on it. We were even thanks for highlighting it.

Ventajas: Such beautiful house in wye valley Breakfast was exceptional Romantic setting

Desventajas: /

Ventajas: Norton house is a beautiful historic house in the Wye Valley. It's within walking distance of several pubs/restaurants and the river Wye. Lynda greeted us on arrival with a cup of tea and delicious cake in the guest lounge, and was so helpful in recommending places for us to eat in the evening. The room was spacious with antique furnishings, and the bathroom had a bath tub. Breakfast was just amazing! I can't recommend this place highly enough.

Ventajas: Excellent location, lovely hosts - loved the cake & tea on our arrival. Very good breakfast spread and excellent cooking, will definitely recommend & we will visit again

Desventajas: The wifi was a bit slow & didn’t work at times - but overall loved the place and the arrangements

Ventajas: Lynda took extra effort to cater for our vegan diet. The room was cosy with lots of little extras - tea, coffee, fruit, toiletries etc. A great place to stay to enjoy the beautiful countryside

Desventajas: the weather

Ventajas: Lynda was lovely, nothing was too much trouble.

Ventajas: Quaint boutique B&B. Lovely owners and a great location. Riverside walk into Ross on the doorstep. Good restaurants within walking distance

Ventajas: An Absolutely beautiful place with stunning Gardens, the rooms were very clean and the breakfasts were fabulous

Desventajas: My partner struggled without a shower

Ventajas: The property had lots of character and charm. I had a beautiful well appointed room with a lovely en-suite, a good selection of coffee and teas and TV and WiFi Plenty of parking available and a short walk into Rhos on Wye. The breakfast choices would suit all tastes my favourite being smoked salmon and perfectly scrambled eggs. In addition the view from the breakfast room conservatory gave an extra dimension of peace and calm to the morning even on a dull day.

Desventajas: Nothing

Ventajas: Superb accommodation in a beautifully designed and decorated guest house. Everything was tastefully and thoughtfully laid out, with a real designers eye.

Desventajas: Nothing really but for it to be perfect there could have been a proper shower in the bathroom.

Ventajas: Wow! The veiw was everything! The property was beautiful, probably the lovliest B&B we have ever stayed at. Breakfast was exceptional, and the owners the perfect balance of friendly and professional. Definately one I'd recommend to others. Thank you Kathryn and Kevin.

Desventajas: Absolutely nothing to dislike!

Ventajas: Great hosts who made me very welcome throughout my stay Beautiful grounds Spacious and comfortable bedroom with all the facilities I would require Great breakfast selection

Desventajas: n/a

Ventajas: Rooms were nice, owners very friendly, garden view very picturesque.

Ventajas: The breakfast was lovely, the room was fab and the gardens were stunning. The hosts could not do enough for us. We will definitely be going back!

Desventajas: Nothing it was perfect

Ventajas: Setting for breakfast

Desventajas: No bath 7and more space. Not a superior room

Ventajas: Breakfast and friendly hosts

Desventajas: As we choose not to have animals it would be good to know if accommodation is dog friendly

Ventajas: Our room was spacious, with everything we needed available. We loved the breakfast/guests lounge, so much to look at. Very good taste. The house is 400 years old, with lovely characteristics to it. Would definitely stay there again.

Desventajas: I am sorry but there was nothing not to like,

Ventajas: Breakfast options were fantastic. Room was large and bed was comfortable. Sophie and Andy were more than accommodating, they went above and beyond.

Ventajas: The atmosphere was perfect with lovely interiors and a very beautiful garden. The owners were really helpful and friendly and we were excellent recommendations on local facilities including for an excellent pub restaurant with Bangladeshi cooking.

Desventajas: Nothing

Ventajas: Good location. Friendly owners. Comfortable and quiet.

Ventajas: The attention to detail for those little extras made this an excellent overnight stay

Ventajas: What a lovely stay with fantastic hosts who were friendly and welcoming. Room was comfortable and breakfast delicious. All the home made goodies made it even better. Thank you!

Ventajas: Lovely comfy bed and great breakfast

Desventajas: It was on a busy road which was noisy during the day although it did quieten down at night and didn’t affect our quality of sleep

Ventajas: The hosts were great fun and friendly, the house is beautiful and the location was perfect for our trip. Would recommend to anyone

Desventajas: Loved everything

Ventajas: The lovely garden and welcome

Ventajas: A warm welcome, lovely property and a very comfortable bed.

Desventajas: A very nice breakfast with eggs but no full English available.

Ventajas: location was great far enough off the main road not to hear anything met iola who was very friendly building is beautiful bed was comfy - if youre on a bike roads in the area are well worth a visit

Desventajas: not really a grump but if youre on two wheels watch the gravel on the drive when you arrive

Ventajas: Lovely touches to the place, friendly owner, beautiful location

Ventajas: lovely breakfast room fresh produce served very well

Desventajas: nothing just what we wanted after a long journey

Ventajas: Quiet location with great countryside views. Easy access to Ross on Wye. Spacious bedrooms with comfortable bed. Friendly host!

Desventajas: No significant dislikes!

Ventajas: All good thanks

Desventajas: Nothing

Ventajas: The freshly laid eggs for breakfast

Ventajas: The owners were friendly and the house had big Windows and good views.There was plenty of room in the bedroom.

Desventajas: No Locks on the bedroom door.Biscuits would be welcome as would, more options at breakfast.

Ventajas: The beds were mega comfy

Desventajas: Nothing

Ventajas: Very quiet lovely garden and views

Desventajas: Bed was a bit soft

Ventajas: Very welcoming hosts. Gorgeous room and bathroom with stunning views. Breakfast was fresh and delicious. Could not fault anything.

Ventajas: Breakfast was outstanding, owners are super friendly & laid back, room was comfortable & grounds were perfect to relax in after a day of exploring the area.

Ventajas: Everything about the stay exceeded our expectations. Everything was perfect.

Desventajas: Nothing

Ventajas: Fantastic home, amazing location and the guests are second to none. I would highly recommend.

Ventajas: Everything about our 3 night stay here was perfect!

Desventajas: There was nothing my partner and I didn’t like.

Ventajas: Lovely well-maintained. Large exceptionally clean home. Nice setting. Room and bathroom facilities luxurious. Hosts friendly welcoming and went out of their way to find information to help us enjoy more of the area.

Desventajas: There is nothing we did not like about this property.

Ventajas: The best room with a view I can remember. Wonderful location.

Ventajas: Breakfast was amazing with lots of choice

Ventajas: It really was a relaxing night away. The bed was really comfortable with a stunning view over the fields and hills. Breakfast was excellent and will bring me back again.

Ventajas: Fantastic weekend, beautifuly located and the hosts have been perfect :)

Ventajas: Location was great and really close to the centre of Ross on Wye. We sat with Patrick, the owner, as he cooked our breakfast and chatted. All lovely and informal. Room was lovely with a view of the local church.

Desventajas: Parking

Ventajas: Lovely location , good staff and excellent home cooked breakfast , highly recommend

Desventajas: Nothing

Ventajas: Great location and hospitality from Patrick

Ventajas: The friendliness of the host

Desventajas: Access to a garden would have been nice

Ventajas: It was in a great location - easily accessible for restaurants and shops yet quiet . Also Ross swimming pool 5 mins walk - a bonus for early morning pre breakfast swim ! A lovely ambience - fascinating owner who is very engaging .

Desventajas: It was all good .

Ventajas: Great accommodation, and our host Patrick was very helpful and extremely friendly.

Desventajas: Nothing

Ventajas: The position was excellent, right in the town centre. Patrick, the owner went to a lot of trouble to ensure my wife had gluten free options at breakfast.

Desventajas: The shower in our room was adequate.

Ventajas: Very good location to explore both Ross on Wye and the surrounding area.

Desventajas: TV was bit small.

Ventajas: Breakfast was very good

Ventajas: My friend and I had a wonderful weekend at Linden. The owner Patrick went out of his way to make us feel comfortable. He made us the most amazing breakfast in the morning, taking consideration of our dietary requirements (my friend is Vegan and I'm a bit fussy). We had the twin room on the first floor looking out to the church which was a very pleasant view. The room was clean and comfortable and had everything that needs for a short stay. The guesthouse is in a very good location in a quiet side road just off the high street. Very convenient for restaurants and drinks and shops. It's also short walk to the river and other walks. We couldn't have asked for more and would highly recommend this place.

Desventajas: Everything was fine.

Desventajas: The extra money for a river view did not mention that the room was small, in the roof ,and up an extra flight of steps with no fire escape at that level

Ventajas: Beautiful hotel, very welcoming and friendly staff. Perfect location by the river. Dog friendly and welcomed the dogs just as much as us and very accommodating of them. Really enjoyed our stay and will return.

Desventajas: Nothing it was lovely

Ventajas: Overall this is a charming spot next to the river and in a picturesque location. The staff are very relaxed and friendly and overall I would recommend this as a quiet place to stay.

Ventajas: Bed, comfy Room, rather small Staff lovely,

Desventajas: Lady , owner , a snob !

Ventajas: Wonderful ancient courthouse, well equipped and attentive staff all around. Good restaurant also serving a lovely breakfast.

Desventajas: nothing

Ventajas: The staff were very welcoming and provided excellent service. We enjoyed the dog friendly garden and the convivial atmosphere around the hotel. The room was characterful and nice and quiet with fantastic river views- room 10. All was very clean. The bed mattress was not to our taste but we like very firm mattresses and this is our only slight criticism. The deal we had included half board and we could choose any option from the menu which was lovely. All the food was well presented and very tasty. Plenty of choice of meat or fish or vegetarian. Lovely extra touches to make you feel spoilt such as complimentary canapés and petit fois. The library is a delightful room to relax in with some wine which we did and there are books and games. This hotel is luxury without being at all stuffy and we will return to enjoy again.

Desventajas: Mattress bit too springy for us and a king size always preferred Not sure about the carpets as they seem a bit out of pace and modern

Ventajas: servicio amable, limpieza impecable, comida muy buena Edificio bien mantenido y de interesante arquitectura Campo alrededor muy bonito

Desventajas: no me gusto que no advirtieran que la habitacion era en un tercer piso con empinadas escaleras y la ubicacion que lo hace imposible si no se va en auto

Ventajas: This is a great hotel worthy of 5 stars: great cuisine, good food & drink options including cocktails, welcoming/warm hospitality, wonderful theming throughout (15th century architecture) and great views of the River Wye and short walks on the doopstep, including a picturesc walk into Ross on Wye.

Ventajas: Extremely good food - imaginative combinations of flavours, beautifully cooked and presented. Very friendly and helpful staff and owners. Attractive courtyard and a relaxing river.

Ventajas: We liked the ample size tables in the restaurant, room 2 was very comfortable. Very friendly helpful staff. Nice view from room 2 towards the river. Parking was easy and the riverfront location was nice.

Desventajas: There was a couple of issues with the evening meal, desserts were minute in their portions and the duck for the main course was flavourless. Breakfast was very good though. We did mention our concerns about the food and was given a discount which had not been asked for but was a nice gesture.

Ventajas: Food excellent, staff very friendly, very comfortable room, wonderful hotel highly recommended

Desventajas: Nothing wonderful couldn’t be better, food delicious

Ventajas: Warm welcome. Very hospitable owners.

Ventajas: We liked the comfortable spacious room, the satisfying breakfast, the warmth and hospitality of the hosts and the free parking.

Desventajas: There was not anything that caused us concern.

Ventajas: Robin was the perfect host. Very friendly and helpful. Location is stunning. Food was lovely and plenty of it. Room was huge and always clean.

Desventajas: Just couldn't get Wifi in the room.

Ventajas: Well looked after, breakfasts great, bed comfy and very friendly hosts.

Desventajas: Nothing.

Ventajas: The place was easy to find with good parking. We were the only two there so we had all the attention. Robin and Kay were very nice couple although Kay was at work most of the time, would recommend this B&B but it is up for sale so hope the next people keep the excellent standard,

Desventajas: hot water not very hot

Ventajas: Very nice

Desventajas: Nothing

Ventajas: We stayed in a lovely room, it was spotlessly clean and had a really comfy bed. The breakfasts were amazing, with so much choice, I especially loved the fresh fruit salad every day. By far and away though, the owners Kaye and Robin were excellent hosts and an absolute mine of information about the surrounding area.

Ventajas: We we received a very friendly welcome. The room was huge and very clean and comfortable. Breakfast was excellent. We would be very happy to stay here again.

Ventajas: Owners were friendly and helpful. Nice breakfast and lovely big room.

Ventajas: It was clean, the bed was comfortable, the room a very generous size and the breakfast amazing. The owner's could not do enough for you and took time to chat and make you welcome. Great place that I would recommend.

Desventajas: Nothing

Ventajas: We had dinner there .The food was fabulous .

Ventajas: Service was very good

Desventajas: Nothing

Ventajas: Lovely old building right in the town centre. Staff were all very friendly and helpful. Breakfast was locally sourced and excellently cooked.

Ventajas: Wonderful place, staff lovely and welcoming.

Ventajas: The rooms were lovely, breakfast great variaty.

Desventajas: Creeky floor boards and noicey out the front of hotel late at night, we were warm in rooms but didnt realise their were fans in some rooms until morning after.

Ventajas: Centrally located, staff extremely friendly and helpful, they went way above expectations to make our stay comfortable and happy.

Desventajas: Nothing

Ventajas: Nice place

Desventajas: All ok

Ventajas: Everything was absolutely spot on will be going again thank you

Desventajas: Nothing spot on

Ventajas: Lovely staff, comfy room and great location

Ventajas: Food was excellent, the room and en suite adequate,

Desventajas: Being a very old property you have to accept the historic features but the stairs would be difficult for an elderly person or someone with walking difficulties

Ventajas: Perfect location a lovely place to chill staff friendly food excellent scenery is beautiful hotel well worth a visit we definitely be returning

Ventajas: Beautiful position overlooking The Wye - great views. Comfortable beds.

Desventajas: Rambling corridors with very few signs to reception. Folks were up and down stairs trying to find their way. No lifts. Breakfast menu lists fresh fruit. This did not appear and when I asked for fruit I was told they are taking it off the menu in a few weeks. The cooked breakfast was good. But fruit should be a staple of any good hotel breakfast. This place is very busy. The staff work hard but there seems little in the way of quality control. The food was not great. I had chicken breast which was like rubber and on the last night was served an expensive sundae with curdled cream. Not the place for good food. Shame as the place has so much potential

Ventajas: Second time to stay with you couldn't fault it, great hotel perfect location!

Desventajas: Second time to stay with you couldn't fault it, my only concern was we were in room 3 and people outside were constantly loud.

Ventajas: Great breakfast and location. Friendly staff.

Desventajas: Awful wifi.

Ventajas: Could not fault anything food, staff everyone was excellent

Desventajas: NothingAmbionce

Ventajas: Although the building was in need of a redecoration ,the excellent staff more than made up for this.Without exception we found that from the moment we arrived in reception every attempt was made to ensure our comfort. The views from the hotel are wonderful and the food good. Because of its situation there is easy access to the town. We will definately be back for another longer stay.

Desventajas: The access to the bedrooms was difficult for us due to the lack of a lift.We understand that the building is so old that maybe planning cannot be obtained for one. The outdoor sitting area had lots of steps which would be a problem if you had limited mobility. The hotel is situated on a very steep hill so you have to be pretty fit to go for a walk.

Ventajas: the breakfast was very good plenty of choice staff very good.

Desventajas: I did have a stomach upset while there I put down to the lasagne.

Ventajas: Lovely breakfast. There were many friendly gerrtings by staff.

Desventajas: No Staff offered to carry out luggage up the stairs one of us has had a TIR and the Other a Heart Attack - we had to carry more than we should. The fire alarm prevented my mum from having a good nights sleep

Ventajas: Breakfast and location excellent staff friendly

Desventajas: Room view could have been better overlooked fire escape

Ventajas: Good quality breakfast & comfy bed

Desventajas: Nothing

Ventajas: Lovely location and building

Desventajas: Some staff lacked interest in customer service Many mistakes made with orders at breakfast and dinner Room difficult to ventilate on a couple of hot days Shower function difficult due to lack of interest of maintenance

Ventajas: Rooms good value and clean. Fabulous location. Staff friendly.

Desventajas: Stay away from the food. Breakfast appalling and they certainly cannot poach an egg!!! Both husband and I got bullet egg yolks with stringy white hanging off. Eggs Benedict was awful with chewy and fatty ham on an average muffin with a congealed sauce served in a separate little bowl with a thick skin on top. The restaurant very average and bar food worse.

Ventajas: Breakfast choice was very good. The usual fruit juices, cereals, toast etc. Full English and a great choice of other cooked meals available. Haddock and poached eggs, salmon and scrambled eggs, eggs benedict etc. Great coffee.

Desventajas: It was very hot during our stay, 30 deg C + outside. This meant it got warm inside at times as there was no air con. There was a welcome ceiling fan in our standard double room and the thick rustic walls helped a little. (It's a listed building with parts circa 1570 and there is nowhere that the owners are allowed to fit the outdoor parts of the air con).

Ventajas: all good did what we wanted good food nice people

Ventajas: Lovely old hotel / Inn, with good meals comfortable bar & garden in a good location for walks etc & also accessible to road network. Staff were polite & friendly. Rooms clean with good facilities.

Desventajas: Room was hot, but this was hottest day of the year.

Ventajas: Loved the quirkiness and character.

Desventajas: When l booked this hotel and saw the photos,l had imagined it was set within large grounds more like a country lodge. Actually the hotel was true to the charater that was portrayed. But didnt mention that it was close to a camp ground with an amusement park which you have to walk through to get to the river. So l felt l was that it was more akind to pub with rooms than a country lodge. Also some nights they have live music luckily for us not on the weekend we stayed,it would be very noisy in the bedrooms.

Ventajas: Location beautiful

Desventajas: Bed too soft & bouncy, room lights too bright.

Ventajas: Un muy buen lugar, con un estilo muy Tudor en el edifício principal, pero que funciona perfectamente. La cama no me pareció la mas comoda pero no admite queja, mie tras que el desayuno y la atención durante el mismo sube la nota.

Desventajas: El suelo de la habitación era tremendamente ruidoso.

Ventajas: Good facilities, location and staff. Breakfast was reasonable but some extra attention to detail would make a difference.

Desventajas: Rooms are small and in need of updating and the walls are thin. We stayed in the extension.

Ventajas: Hotel is full of character but still has all amenities

Desventajas: Wasps !

Ventajas: Lovely old building in a beautiful area

Desventajas: Our bedroom was claustrophobic and airless will only a small trap window to open for ventilation. The ceiling fan wobbled alarmingly and the stand fan was broken. No dressing table to put anything on. This was poor value which let down an otherwise good hotel. Friends in better rooms paid £60 but we were charged £80. It was a very uncomfortable two day stay.

Ventajas: So pleased, we have booked to return in September. It was lovely to see so many young happy people working there.

Ventajas: Room was cosy clean and very spacious also quite. Area was outstanding beauty. Lovely walkways along river or cycling routes to suit all ages.cruise along the river and either walk or drive up to Symonds Yat rock where the view will take your breath away.

Desventajas: Apart from continental breakfast Food was very disappointing

Ventajas: The Saracen was excellently positioned and food was the best I have had at a pub/hotel for a long long time The room was for a change from other hotels excellent

Desventajas: Just a small dislike the price on the drinks a wee bit expensive

Ventajas: Excellent facilities, spotless, amazing location and very friendly staff

Desventajas: Food service at dinner was slow

Desventajas: I booked, received the confirmation and then they called me to tell me the room had been taken. Clearly an issue with booking.com and the Saracens Head

Ventajas: The food was nice. The ambience was relaxed. The room was really clean and fresh. Lovely sized en-suite with products. Really nice setting.

Ventajas: Excellent location and staff

Desventajas: Sound proofing of the room was a bit poor, heard the other guests walking around

Ventajas: I have never spent a night in a AA 4 star B and B in my life. Needed a break close to home. The The Saracens Head Inn was perfect for me ! The service was great with exceptional young staff. I had booked a Superior Double room over looking the River Wye. The room was large and imaculately clean and bright, The bathroom was amazing, biggest bath and shower I've ever experienced. Only draw back no hand flannel supplied, so had to use a hand towel for a good scrub.Sorry !!! Food wonderful but a little expensive. Would have like to see an option offered for a smaller Appetite. Service was brilliant. Breakfast amazing. Broke my glasses during the evening, However, the owner at check out to the time to mend them for me before driving home. Can't thank him enough. Brilliant stay and will be returning in a couple of weeks for another incredible stay. Thank you all.

Desventajas: Only draw back no hand flannel supplied in bathroom, so had to use a hand towel for a good scrub.Sorry !!!

Ventajas: Superb breakfasts. Excellent fresh fruit and lots of choice for hot meal

Desventajas: The phone at the reception was not answered. When I commented on that the staff told me thwy were very busy. No instructions in the room about how to close the velux blind. No information folder in the room with details about the hotel or about activities.

Ventajas: Everything was perfect - room was so comfortable with amazing river view and staff couldn't do enough to help us (early breakfast as we were canoeing next day). Location is beautiful.

Ventajas: Everything stunning views down and up the river, friendly staff, clean and spacious bed room. steak dinner great and breakfast excellent.

Ventajas: Brilliant location right on riverside in beautiful location. Great attitude and helpfulness of all staff.

Ventajas: liked everything

Desventajas: nothing

Ventajas: Cant say as other parties used my booking so I didnt actually stay, but I know they were very happy with the facilities

Desventajas: nothing

Ventajas: Very pretty setting and authentic to historic location

Desventajas: Steep stairs

Ventajas: Staff excellent , location , food fantastic , service brilliant

Desventajas: Hard to say but a few small things just the finishing touches

Ventajas: Great location and setting , faultless, glad I found it .

Desventajas: 12 midnight curfew when going to a wedding. Room was too hot to sleep in! No sleep at all... cleaners need to leave windows open with a fan on in the summer!

Ventajas: The outlook

Desventajas: Nothing

Ventajas: Great views

Desventajas: Room right above all the rubbish bins, therefore my room was full of flies

Ventajas: The view when you drive towards the hotel is amazing. Beautiful building with plenty to do. We stayed in a converted horsebox and they have done an amazing job with it. Probably the most comfortable bed I have ever slept in. Had its own veranda as well which was great to sit out in. The facilities are great, snooker room, games room, outdoor swimming pool and sauna. Had an evening meal in the restaurant and the food was excellent, breakfast was equally as good. Very good value for money and I would definitely go back.

Desventajas: Nothing. It was a great stay. Nothing to complain about.

Ventajas: The location is beautiful and we had a very nice breakfast. The pool area is great facility but needs some care with cleaning and maintenance.

Desventajas: The room could have been cleaner. There was dust on the surfaces. The room also did not have any hand soap and the posts of the four poster bed were loose. We only had 1 towel provided and it seemed to still be abit damp.

Ventajas: The views. The breakfast staff were friendly.

Desventajas: We booked a wagon and were told 45 minutes before arriving that we'd been booked to stay in the main house. We'd already driven for around 5 hours by that point so was too late to cancel. When we arrived we were told the person taking our deposit had also charged us for breakfast which was supposed to be included. We went to the room and decided to come back down and cancel as the room was just awful, stained carpets etc. When we came back to reception another couple were there and clearly having the same issue with being given the wrong room. They'd been given the wagon so we swapped with them. The wagon seemed nice at first so we left our stuff there and went to dinner in the restaurant. We had to wait outside to be seated, one of the waitresses rushed passed huffing and saying she needed a drink before dealing with us. After we were seated, I asked about a vegan option as I had rang ahead 3 weeks prior and was told this wouldn't be a problem (dairy makes me quite unwell) to be told there was none. I asked if I could have just a plate of veg to which the waitress reluctantly said she would ask the chef. When she finally returned she said it should be possible. I ordered tomato and basil soup for starter and veg for main. My partner ordered cured fish for starter and the vegetarian main. He asked if he could have a small side of dauphinoise potato and she bluntly replied I don't know. No one's ever asked that before so I don't know. She also took an order for drinks from us. After about 10 mins my drink still hadn't been bought to the table so we asked if we could have a drink. This waitress said she was too busy and would get it soon, the other waitress then cam over about 5 mins later to ask if we wanted any more drinks. I ordered my drink for the 3rd time and still had to wait ages again to finally receive it, and it wasn't even correct. When the starters came out mine was missing the bread roll.

Ventajas: Entorno inigualable, decoracion y estado del hotel, estilo de habitacion... todo.

Ventajas: Good breakfast, excellent dinner choices and food quality.

Desventajas: Distinct lack of customer service. Firstly, the inner door handle of the bathroom door came off in my hand when I closed it, and despite putting it back on, the door wouldn't open and I was LOCKED IN; luckily my husband was able to open the bathroom door when he returned to the hotel room a short time after- we reported the fault and were later told that someone had been to the room to fix it but the handle came off again! The main problem was a loud rumbling noise and clicking coming from the boiler in the hall, we reported this as did other guests and were told by the duty manager that it was a pump for the pressure and it would stop later in the evening when the demand for running water stopped, but never did!! As a result WE COULD NOT SLEEP ALL NIGHT, like water torture (!) and nor did my daughters in their room. The rooms were also very hot and there were no fans available, which was inexcusable. Fans are not expensive, and you don't just have a few in stock for the summer as if a few guests have asked for one it is likely that all guests would need one (especially after last year's long warm summer, the hotel should have stocked up). When we complained about the boiler noise in the morning, the receptionist was under the impression that this noise had been on going for a few days so it would have been nice to have been warned and apologised to in advance instead of lied to, or even some kind of compensation offered in advance. We asked to speak to the manager on duty and were told he was not available but miraculously he was reachable by internal phone for a problem with the payment machine! We left a message and asked to be contacted to discuss the matter but 4 days later there has been no phone call. We mentioned that the rooms really need a fan, and the receptionist responded that they could not have air con because the building was grade 2 listed ?? Talking about stating the obvious.

Ventajas: Liked everything about our stay , the staff we amazing , we had an evening meal which was lovely and breakfast was so tasty . Definitely be back .

Ventajas: Breakfast good. Liked the hotel, grounds, view, facilities and location.

Desventajas: Horsebox. Not suitable for older people.

Ventajas: Location is great , facilities are awesome . Comfortable and accessible.

Desventajas: Staff seemed at times complacen. Outside areas needed rubbish sweep, dog poo bag left by accommodation in grass for two days as was rubbish left in planters .Poolside tables filled with glasses and left for three days . Horse box bed ladder and interior roof needed repair. Breakfast on the first day dried up fried eggs and granola was stale . Boiled eggs were solid at first then came back undercooked to the point of white being uncooked . Hard to convey to staff at breakfast who seemed a little unbothered . Large table for four had see saw effect . Confusion on departure as had paid in full but were asked to pay again.

Ventajas: La cama

Desventajas: Nada

Ventajas: The food was excellent and we particularly liked the buffet breakfast which was different to the last time we stayed there. The lady in reception/ bar/ waitressing was excellent even though she appeared to be doing 3 jobs.

Desventajas: The room was cold. I appreciate it was -6 deg outside but ...Thankfully we had an electric heater in the bathroom.

Ventajas: Staff - very nice

Ventajas: The hotel is nicely situated, the food good, the staff pleasant, good patking.

Desventajas: The hotel looked rather jaded, the bedroom was very cold and took a long time to warm

Ventajas: staff very friendly and helpful,pleasant location, good cooked breakfast,nice well run hotel.

Ventajas: Easy to find, impressive country house in attrctive surroundings with fine views.

Desventajas: A little worn around the edges but excellent value nonetheless.

Ventajas: Su encanto y decoración

Ventajas: The quiet atmosphere and the wonderful views

Desventajas:

Ventajas: Breakfast was good

Desventajas: Hotel quite derelict. Facilities in the room poor. Couldn't find the swimming pool. Have stayed in much better B&Bs at a quarter the price. On the basis of the state of the room we decided to eat in a local pub rather than in the hotel so cannot comment on quality of food. Breakfast was good but very limited in what was offered.

Ventajas: Heated outdoor swimming pool and lovely walks in the surrounding area

Desventajas: Not enough information displayed about where the swimmimg pool was situated

Ventajas: food and service are excellent

Desventajas: room 10 in which I stayed was a bit cramped

Ventajas: very friendly, accomodating and welcoming staff. warmth of atmosphere; very good food. surrounding countryside wonderful

Desventajas:

Ventajas: Excellent views from room, great super king bed.

Desventajas: hand held shower

Ventajas: Great owners very friendly.. shower didn’t drain away fast enough so had to stop the shower a few times .. only fault very relaxing stay with great views

Ventajas: The view from our room was breathtaking and the location is very interesting as it was built on the side of the old railway line from Ross-on-Wye to Monmouth. It's a wonderful place for walkers.

Desventajas: It would had been better if the bed was softer. Accessibility can be a problem as Symons Yat East is a tourist trap and the road is narrow. It is much better on a weekday rather than at a weekend.

Ventajas: Great location in Symonds yet, nice view from breakfast room and bedroom 5 has 2 windows with lovely view also comfortable Kings size bed and fresh white bedding oh and 2 magazines in room dated May 2018

Desventajas: It’s looking very tired needs updating inside and outside, having not been there for 5 years there’s a big change, the outside area could be very appealing but the furniture is very old and the original steps down are chained shut in all it’s time some money was spent on the place the hand held shower in room 5 didn’t work it was either very hot or cold not able to adjust it to wash hair or shower and that was in a superior room !

Ventajas: The location is the reason that this was our 3rd visit. The hosts seemed lovely and the breakfasts were fabulous both days. Free, ample parking is always a bonus. We have always loved staying here and, with some improvements and updating of the bedrooms and bathrooms I am sure it is somewhere we would want to return again. Until this is done though, we would think twice.

Desventajas: Compared to our previous visits (over the last 12 years) the property seemed in need of some updating and general maintenance. Considering the prime location (and our previous experiences) the outside appearance was disappointing. The steps down to the riverside are roped off, presumably due to concerns about their safety, and the garden/patio areas looked very unloved. Considering the beautiful weather and time of year, more could have been done to improve the appeal of sitting outside. Our bedroom was a superior room with river views (room 4), the shower tray almost overflowed during my first, brief shower and took quite some time to drain so I could rinse my hair and before my husband could then have a shower. The shower head was also very loose which made it difficult to stand underneath to wash hair. Generally the room just looked tired and in need of decorating and updating. The posts on the 4-poster were all very loose and wobbly.

Ventajas: Excellent breakfast; Very good location Particularly enjoyed the corner seat at breakfast!!! Advise guests to get up early to secure.

Ventajas: Made very welcome- staff couldn’t have been more friendly- just like meeting old friends. Food was excellent. Location was perfect for peace & quiet.

Desventajas: Nothing.

Ventajas: El trato recibido

Ventajas: Lovely room with wonderful view. Good selection for breakfast.

Desventajas: -

Ventajas: The proprietors were very friendly and helpful. Breakfasts were excellent. The bed was comfortable and the views of the River Wye were amazing. There are two places to eat on this east bank of the river - a pub and a hotel. Both very good, if a bit pricey. You can take the chain ferry across to the other bank (operates until 9.30 pm in summer), where there is another pub that does good food. Otherwise, you have to leave the valley to find restaurants in nearby towns. If you have pre-teen children, check out Puzzle Wood. There are also caves, castles, a butterfly zoo and Tintern Abbey nearby. This stretch of the Wye valley is stunningly beautiful and a canoeist's paradise. Take a walk along the bank towards Monmouth.

Desventajas: The decor in the en-suite bathroom needs a bit of TLC, but everything worked, including the electric shower.

Ventajas: Las vistas al río son preciosas, el enclave es fantástico, rodeado de naturaleza. El parking es amplio y cómodo, además de gratuito. El desayuno es muy bueno, y los anfitriones son muy amables.

Desventajas: Al ser un edificio de dos plantas no hay ascensor, en el caso de que vayas con equipaje grande es algo incómodo, pero nada grave.

Ventajas: The location of the property. Good breakfast. Lovely views. Nice walks.

Desventajas: We found the postcode of the property didn’t seem to match up with the location of the property. The bedroom was ok, but could do with lick of paint, the shower room was nicely done.

Ventajas: location great, staff great grounds and common areas great

Desventajas: room far too small, wi- fi rubbish, tv really old and far to small

Ventajas: Great location and the staff excellent. Room was clean and tidy with everthing you need. Comfy bed.

Desventajas: Restaurant was closed. So we had to eat in the lounge bar area which was not a proble.

Ventajas: The hotel was conviniently situated as it was a short walk to the centre of town, but also offered privacy and peace from the sound of the road because of the size of the grounds. It was the perfect balance. The bar had a good selection of drinks and plenty of places to relax. Although we did not eat at the bar ourselves, the food looked great.

Desventajas: The bed was a bit small and room was very warm, but in all fairness the staff couldn't do enough for us and gave us fans to cool the room down.

Ventajas: Everything

Desventajas: It’s closing down

Ventajas: Very happy and helpfull staff.good quality and quantity of food

Desventajas: Heat in the bedroom

Ventajas: grounds were lovely, staff very attentive, helpful and polite, good location for walking in to town. patio area was lovely on a warm evening.

Desventajas: breakfast wasnt freshly cooked and came out whilst we were eating our cereal, virtually within minutes of taking our order. superior room wasn't really superior, a little dated and needed some tlc.

Ventajas: Relaxing informal hotel, staff fabulous, set course menu superb value. Breakfast first class, parking. Real ale kept very well.

Desventajas: Found the bed a little to firm for our liking

Ventajas: Good

Desventajas: NO LIFT

Ventajas: Old , high ceilings, well maintained.

Desventajas: Nothing

Ventajas: Location very good, food excellent,

Desventajas: Nothing to be fair

Ventajas: Location was 1 km from Ross , a pleasant walk crossing the Wye . also ample parking and good access to A40

Desventajas: Room furniture ( not decor ) was somewhat dated .

Ventajas: The staff were very friendly and the hotel had everything we needed. Including a nice chilled out friendly bar which we relaxed in during the evening. Breakfast was really good even for out vegetarians. Well located near the river for our canoeing trip. It was nice and clean.

Desventajas: The Bathroom was a bit shabby and the rooms a little inconsistent. We paid the same price for two rooms but one of them had a fridge and a bigger bathroom and the other didn't. You can't land on the river near the hotel. If you are canoeing you will need to arrange to leave your canoe at the white lion, the hope & anchor or the rowing club. We almost had to carry our canoes a long way but the white lion made some extra room for us.

Ventajas: Staff were delightful and breakfast was excellent Event was a luncheon and very good, too.

Desventajas: The room was very cramped. In order to shut out direct beam of floodlight, the bli d had to be pulled, so no air could get in on a very hot night! Two electrical sockets were coming away from the wall and bedside lamp did

Ventajas: Breakfast was very good. Owner was very attentive and nothing too much trouble

Desventajas: Shower took ages to warm up

Ventajas: Mattress was comfortable and room clean and attractive. Food was excellent at breakfast and in the evening

Ventajas: It was comfortable and the the staff were very friendly and helpful

Ventajas: Character hotel on outskirts of Ross - convenient for Ross,Hereford, the M50 and A49. Very good food - quality and price.

Ventajas: Owners are excellent, especially Steve .breakfast and evening meals had good variety and always well cooked, bar well stocked all reasonably priced. No problems at all.

Desventajas: Nothing

Ventajas: everything about this hotel is very good this is the second time ive stayed everyone friendly and very helpful would stay again

Desventajas: there was nothing to dislike its lovely and welcoming

Ventajas: Excellent location, calm and relaxing. most staff were friendly

Desventajas: No wifi access in the room, very poor wifi access in the communal areas. Dinner was disappointing, too much food 'slapped' on the plate.

Ventajas: We loved the location ,the views from the hotel were amazing ,the room was clean and tidy , abit warm in the room ,the staff were very friendly and helpful would definitely go back probably stay abit longer than one night .

Desventajas: There wasn't really anything we didn't like as we didn't use the restaurant we couldn't say it was excellent .

Ventajas: Dinner was over priced, took nearly an hour to be delivered to the table despite it being quiet in the restaurant. Quality was average. Breakfast overpriced. Had to opt for continental. For 3 of us.. 1 adult and 2 children we paid £30 for a cup of coffee. Two glasses of juice, toast, croissant and bowl of cereal. How you can justify this is beyond me. I will be writing this up on trip advisor when I get the chance.

Desventajas: See above

Ventajas: The breakfast was freshly cooked and delicious

Desventajas: Very noisy family with kids running around right above us late at night and early in the morning made this an intolerable stay

Ventajas: The hotel is set in the most incredible river valley at Symonds Yat. It's peaceful, the air is fresh and unpolluted and the area is perfect for walking. Outside the hotel is a colourful mature garden with plenty of seating to enjoy a drink and the river view. We were given a very large corner bedroom that whilst not ultra modern, was instead comfortable and homely - spotlessly clean and with a very comfortable bed. We had a view of the river and all the hotel room necessities - tea & coffee, TV, and an generous sized bathroom. As it was our anniversary we ate in the restaurant, choosing from the a la carte menu, and the food was of an extremely high standard - the venison in particular was noteworthy. We prebooked a contintental breakfast, and had a huge choice of food, including gluten free bread for myself. The staff at the hotel are all really friendly and accommodating.

Ventajas: Great location for walking, bike rides and particularly for canoeing.

Desventajas: The curtain were very thin and let in all the light so I could not sleep properly

Ventajas: Location - close to river and access to leisure activities, but away from the crowded area. Very good breakfast. Ample parking, although this is an extra charge. Pleasant outdoor areas for drinks and snacks. Friendly atmosphere and very helpful staff. These positives certainly outweigh the negatives. There is a charm to the hotel and we would return without hesitation.

Desventajas: No lifts between varying levels could make it unsuitable for those with mobility problems. Whilst very clean and fully equipped, the fittings are a little dated by contemporary standards in the bedrooms and bathrooms. WiFi is patchy and does not reach all rooms.

Ventajas: The location was beautiful, the staff were very attentive.

Desventajas: I booked and paid for a four poster room, £150 per night, we were given a different room which was small and not what we expected, when I questioned this I was told it was a mistake and given breakfast for free which didn’t cover the cost of the room I don’t personally think, and £30 for breakfast is expensive in my opinion.

Ventajas: The lake the pub the country side everything

Desventajas: We loved every minute of it thank you

Ventajas: The room was very clean and smelled fresh. The staff were so very nice. Helpful and cheerful.

Desventajas: The outside was very tatty and the reception area needs a facelift. It gave me serious doubts about staying there but once in the room it was fine.

Desventajas: Pleasent stay

Ventajas: Fine for a night or two.

Desventajas: All good

Ventajas: Arriving to find free parking is always a good start. The towels were very white and soft. Friendly staff. Good but not great, internal Indian restaurant. A reasonable place, at a good price and we could see that it has a lot of potential but it hasn't been realised yet. Lovely area, particularly Symonds Yat. Goodrich Castle is well worth a visit too.

Desventajas: It would have been nice to have a couple of glasses available in the room and to have enough curtain hooks for the curtains and to have the bin emptied and the hospitality tray refreshed while we were there but we didn't and they weren't. There was supposed to be free WiFi but we couldn't even find the provider never mind log-in and to compound the issue we couldn't get any signal to use our own data however, to be fair, the Crown is not a town centre place and signal strength can often be an issue in the countryside.

Ventajas: Value for money and the pub dog!

Desventajas: Nothing

Ventajas: Great Location, very helpfull Staff

Desventajas: None

Ventajas: location central to forest of dean cost of the room was reasonable staff were extremely welcoming and very helpful

Desventajas: check out time is too early

Ventajas: Location. Very near Symonds Yat. Some of the staff very friendly.

Desventajas: We had an issue with the owner who was rude-. The room wasn’t cleaned. The shower did not drain water properly. My father was charged on arrival for the room as the company did not know it had been paid through booking.com until I showed them.

Ventajas: If all you want is a basic room for one night possibly this is Ok. However note it's part of a Pub and Indian Retuarant and offers none of the facilities of a Hotel. Reception is minimal and you let yourself out in the mornings. Parking is good and there is an excellent Cafe / Deli close buy.

Desventajas: Beds are basic as is the room. Not totally comfortable with the access and departure arrangements.