Hoteles en Centro, Río de Janeiro

Ventajas: El hotel es un oasis en medio del caos de una enorme ciudad. Las habitaciones son espaciosas, la iluminación excelente. Me gustó mucho la ducha y las comodidades del baño. Todo el hotel estaba muy limpio y ordenado. La zona de la piscina parecía muy atractiva. El personal es muy cortés y servicial.

Desventajas: Oímos a los vecinos festejar toda la noche. Tuvimos que levantarnos a las 3AM para un vuelo, así que fue totalmente perturbador.

Ventajas: I loved the swimming pool and large amount of pool loungers. I was in a great room in the old section of the hotel, which was amazing. The breakfasts are really good and there was even bubbly available.

Desventajas: The location is not the best but it has improved from my previous trip a year ago. The bar was never open even over weekends

Ventajas: La piscina,la amplitud de mi habitación,la variedad del desayuno

Desventajas: Nada me disgusto

Ventajas: The pool The kindness of the employees

Desventajas: No windows or aération in the bathroom

Ventajas: Muy buena actitud del personal para solucionar los problemas que se nos presentaron.

Desventajas: Habíamos solicitado una habitación con dos camas que no nos habían preparado, así que nos dieron otra con una cama única, pero en la que no funcionaba el aire acondicionado, por lo que nos volvieron a cambiar, todo esto a las 4 am, para darnos la habitación reservada finalmente a la mañana siguiente.

Ventajas: Breakfast was fabulous! Room was well sized and nice. Pool was great and staff were friendly.

Desventajas: This may have been only applicable during Rio Carnival but we were required to pay for the room in advance via Cielo (Brazilian banking company) or our booking would be cancelled. As someone who has experience internet fraud previously and was not familiar with cielo this made me feel very uncomfortable.

Ventajas: Clean, spacious rooms and good facilities

Desventajas: Understaffed and slow level of service

Ventajas: Courteous and kind staff. Beautiful and well maintained grounds and swimming pool, with relaxing music in the background. Beautiful and welcoming lobby. The female breakfast chef (the one who prepares tapioca pancakes and omelettes)

Desventajas: Frontline Staff were polite and kind, however I was hoping that the hotel management team (catering and reception) would be more forthcoming, after I advised them that my holiday companion caught a tummy bug on his first day at the hotel, most probably caused by the liquid yoghurt displayed in jars, in the breakfast buffet. My friend was ill for 3 days, and had to stay in the hotel room all day the first 2 days. He became unwell with severe diarrhea soon after he had breakfast at the hotel. The first day, the room did not get cleaned (just the bathroom), although i had asked reception staff and the housekeepers to clean it. I am surprised that for a hotel of that standard, reception and catering senior staff did not take the matter more seriously. The language barrier was also problematic, as most staff only speak Portuguese. The furnishing and bathrooms need a makeover as it is getting quite old. The grounds and swimming pool are stunning and well maintained. However, the deckchairs need replacing, as again, they look quite old. The restaurant is spacious, very clean, well decorated and has wide bay windows leading to the patio and swimming pool. The hotel is well located, being in the heart of Lapa district, right by the aquaduct and a few minutes away from the old town and Selaron stairs. Being so close to Lapa hippie district, there is a sharp contrast between the opulence of the hotel and the blatant poverty, derelict and filthy local area. There are many homeless and deprived men and women in the neighbourhood, which can shock tourists who are not used to this or those who don't expect this kind of scenes right by their holiday place. I personally did not mind so much, as for me, mingling with the locals is also part of discovering a city/country. I would have given Vila Galé a 8/10 mark if they had dealt with my friend's experience more proactively. Because of our experience, I would only give it a 6/10 mark.

Ventajas: Hotel Muy bonito. Habitación perfecta. Piscina genial. Muy amables

Desventajas: La ubicación. Los taxistas nos decían que era un mala zona

Ventajas: I like the hotel and its atmosphere. It is well guarded as the area is a little busy but once inside you forget this quickly. The food was excellent, breakfast and lunch buffet offered many choices and were very tasty.

Desventajas: My room was on the ground floor near the pool and I was disappointed that I didn't have real glass windows. There are only wooden shutters and curtains. So I didn't feel safe opening them at all as that would have enabled anyone to enter my room. It also allowed bugs in.

Ventajas: La piscina es lo mejor!

Ventajas: La pileta es fascinante y poder sumergirse de noche, teniendo música ambiental y un bar cerca en medio de la ciudad, es un oasis divino!

Desventajas: Pagamos un extra por una habitación mas grande que no estaba disponible cuando llegamos y no fuimos compensados de ninguna manera, ya que 1 de 3 días no tuvimos aquello por lo que habíamos pagado. Al día siguiente, tuvimos que trasladar el equipaje nosotros de una habitación a otra, cuando habíamos pedido que lo hicieran ellos. Al final, nos incluyeron como "cargo" una propina generalizada, sin avisar que se trataba de eso, más que generosa. Sólo cuando indagamos con insistencia en que consistía lo que estaban cobrando, abrieron la posibilidad de que el pago fuera voluntario. Me pareció deshonesto el proceder como personal del hotel.

Ventajas: La calidad de la cocina y el estado de limpieza de todo el hotel

Ventajas: Sentí que el precio era muy justo por ser Rio. La habitación y todo estaba muy bien cuidado. El personal fue amable, y el hotel está en una buena ubicación / proximidad a muchos de los sitios de Río.

Ventajas: El persona muy amable

Desventajas: Habitación muy calurosa

Ventajas: El hotel

Desventajas: La zona muy sucia

Ventajas: La terraza

Desventajas: La ubicación

Ventajas: Staff spoke great English Pool was clean Great value for money Breakfast was nice and simple Bed was comfy Lots of restaurants near by and uber eats delivers here

Desventajas: No English channels on the TV and wifi was spotty at times

Ventajas: The location of the hotel was convenient.

Desventajas: We stayed in a triple room - the room wasn't cleaned properly, the phone didn't work well and we woke up the air conditioner spraying water all over the walls and bed someone was sleeping on. After reporting this to the staff, they said they would move us but didn't hear back for 3 hours after we had a full itinerary for that day. After complaining to the reception, they said we would have a room ready upon our return - after getting back the room was no longer available and it was explained the staff hadn't communicated when changing shifts. We were forced to sleep in the room with the faulty air conditioner and the cleaning team just put the beds together as a solution which was terrible. The next morning we were told again they would move us and had to wait for a few hours before being moved into a more basic room on the top floor. The whole experience of interacting with the staff was horrendous, we almost tried to find another hotel for the remaining days but was finding it challenging. We weren't offered any free or discounted stay - instead was just met with the same disrespect we had experienced the entire stay.

Ventajas: Limpio buenas instalaciones

Desventajas: Mucho ruido por pub del frente

Ventajas: Comfortable beds, good breakfast, good location.

Ventajas: Great classic hotel. Clean rooms. Good air conditioning. Parking. Great view from the window. Unfortunately, we fell into the period of the coronavirus and were unable to get a full breakfast; instead, they brought several sets of fruits, juice, and sandwiches to our room.

Ventajas: Staff is really helpful!

Desventajas: The pool bar could be better, but still ok.

Ventajas: am out.

Desventajas: 2 sockets over 6 working. in bathroom only. no table. no chair. tv broken. trash from previous occupants still in. no refill of shampoo container. in short: typical brasilian standars: sloppy and negligent.

Ventajas: It was great value for money. It has a good location with a great restaurant a few steps away. There is also a good supermarket very close to Hotel.

Ventajas: La limpieza y seguridad del hotel.

Desventajas: Solo podrían variar un poco en el desayuno, las frutas siempre las mismas al igual que lo demás. Después de una semana uno se aburre de lo mismo.

Ventajas: Aire acondicionado WiFi buena calidad

Desventajas: La vista de la habitación

Ventajas: Location..

Desventajas: Swimmingpool..

Ventajas: La amabilidad del señor que me subió a la habitación un pedido que hice

Desventajas: Hotel de 4*?? No llega ni a ser una pensión de 2*. Habitación horrible, vieja y con mal olor. No tenía cortinas decentes que quitara la luz del día y dejara la habitación a oscuras como un hotel normal. Las almohadas y muebles no son de un hotel de 4*, el aire acondicionado hacía un ruido tremendo, si lo apagabas te morías de calor y si lo encendías no podías dormir. Es tan mala la experiencia que tuve que irme a otro hotel a la hora de llegar y volver la última noche porque no tenía otra posibilidad. La ubicación es mala, en una zona nada agradable.

Ventajas: El desayuno es bueno, con la excepción de los zumos. La cama es muy cómoda. El personal es maravilloso. El precio es muy bueno, para mi gusto, ya que se trata de una zona muy céntrica de la ciudad. Volvería.

Desventajas: Me hubiese gustado que el desayuno ofreciese más variedad de zumos y de mejor calidad. Solamente tenían dos tipos de zumos por día y estaban calientes, un poco aguados para mi gusto y no parecían completamente naturales. Una lástima.

Ventajas: La amabilidad del personal y buena predisposición. Las habitaciones muy amplias y limpias

Desventajas: La ubicación! No cuenta con piscina

Ventajas: Is good very clean, the building it has been renovated. I like the inside.

Desventajas: The neighborhood is not very nice.

Ventajas: We had a great time at Arosa Rio Hotel. We were there for the New Year’s Eve and the our last day was the 31 December. The staff kept our luggages until the 1st January and allowed us to get ready for the NYE although we didn’t have a room anymore. Our room was very clean and the bed comfortable. The hotel is well located and is closed to Santa Teresa, one of the coolest neighbourhood in Rio de Janeiro.

Ventajas: Nothing

Desventajas: Description was very different from reality - no big pool, breakfast horrible.

Ventajas: The hotel is in the city center close to everything, although the neighborhood may seem unsafe, it isn't. The room was super clean, the bed really confortable and the receptionists always ready to help. The breakfast offered lots of choice (cereals, bread, cakes, coffee, tea, juice, milk, eggs, fruit, etc) so that everyone can be satisfied.

Ventajas: Cama cómoda

Desventajas: La ubicación

Ventajas: Habitaciones muy cómodas. Personal de la noche muy atentos. Ubicación excelente para estar de paso y seguir hacia otro destino ya que esta cerca del aeropuerto y de las conecciones de autopistas para ir a buzios/cabo frio.

Desventajas: El desayuno no es de buena calidad.

Ventajas: The hotel staff was very polite and pleasant. The interior of the lobby very well designed. The room was comfortable with a nice double bed and a sofa which could be used for a child, but not for third adult, as it is not allowed to stay in one room more than two adults.

Desventajas: The breakfast was very good. Moreover, they cook an eggs/omelet right in front of guest. However, I would be glad to see a little bit more variety of food.

Ventajas: Modern looking and comfortable room.

Desventajas: Hotel located in a business district. Not much open upon our arrival at 5pm on a Friday night. We were told a Brazilian style Buffet was available in the Restaurant. Hotel restaurant did not open until 7pm and menu was limited. No buffet.

Ventajas: Desayuno increible y la cena

Desventajas: Que hubieran bandejas de comida en los pasillos

Ventajas: Walking distance to local airport. Very friendly and helpfull staff. Great breakfast.

Desventajas: Not suitable for longer stays, as walking from there doesn't seem safe.

Ventajas: The location was great, as were the efforts of the staff overall. So was the availability of most things needed.

Desventajas: There was ZERO accommodation with my room change request! Having made this reservation months in advance, to find at check-in, that apparently a 'Handicap Accessible' room was reserved. This was clearly an error either by the property or the booking site. However, as previously mentioned - there was ZERO that this property did with me or for me in this unfortunate case. I'm forever disturbed and thoroughly disappointed by the lack of understanding and effort in even attempting to reconcile this issue. Our reservation was for 5 nights and was quite discouraging knowing that this property in this case did Nothing.

Ventajas: Ubicación

Desventajas: Personal e Instalaciones

Ventajas: La gente del hotel es muy amable, educada y atenta. El desayuno estaba bien. La ubicación está muy cerca del aeropuerto y eso era bueno.

Desventajas: Había mucha gente durmiendo en las calles, pero es algo que se ve en muchas partes de la ciudad. Los aires acondicionados son muy viejos y nunca funcionaron bien. Me malograron una camiseta Boss cuando la mandé a planchar y nunca me solucionaron nada, ni las disculpas del caso.

Ventajas: La cercanía con el aeropuerto. La limpieza y tranquilidad para descansar. A la mañana abrí las cortinas y se veía el Cristo Redentor a lo lejos.

Desventajas: Podrían tener servicio de transfer gratuito al aeropuerto ya que la zona no es recomendable para caminar en ciertos horarios.

Ventajas: Room, comfort and staff.

Desventajas: Restaurant can be better in terms of food quality and diversity. Breakfast in busy periods doesn't have enough room for people and cleaning is not the best.

Ventajas: Me encanto la atención del personal, la habitación muy limpia y la Comida excelente !

Ventajas: Every thing

Desventajas: ...