Hoteles en Río de Janeiro próximos a Biblioteca Nacional

Desventajas: Ubicacion

Ventajas: Excelente servicio! Desayuno súper completo. El metro a media cuadra !!

Ventajas: desayuno abundante y muy variado el personal amable

Desventajas: camas muy poco confortables olvidé algo en la habitación y les escribí para recuperarlo pero no recibí respuesta

Ventajas: TUDO.

Desventajas: DO NOT BOOK YOUR ROOM WITHOUT BREAKFAST. THIS WAS ONE OF MY BEST BREAKFASTS EVER. IF IT IS INCLUDED IN THE RESERVATION IT IS CHEAP. HOWEVER, TO PAY IN LOCO IT IS VERY EXPENSIVE.

Ventajas: The location, its very clean, the lobby bar and its bar man Wallace very kind and helpful guy

Desventajas: The pool bar is good but with less variability of drinks. They should have more varieties of gin and provide snacks

Desventajas: The hotel charged me a very expensive breakfast and 10% of fee that was not listed on my booking. They blamed the BOOKING.COM. In fact, i felt deluded as I have booked the hotel for a certain price and when i got there the value was different and a way higher than I have expected. If i knew it I wouldn't be in this hotel and search for a different one that was more compatible with my budget. I don't intent to stay in this hotel again and I'm even considering to not use BOOKING.COM given it was misleading.

Ventajas: La comodidad de la habitación, el personal excelente y siempre buscando soluciones para todo, por ejemplo... llevamos una videoconsola, y no podíamos conectar, una persona del staff del hotel, no solo lo solucionó, sino que además, nos cambió por una TV más grande para que mis hijos la pasen mejor

Desventajas: Nada para decir

Ventajas: Desayuno abundante y sabroso, excelente ubicación, comodo y seguro

Ventajas: Lo mejor de todo fue que nos ayudaron como Familia a resolver un tremendo problema que se nos presentó, gracias a Dios logramos salir del paso con la ayuda del hotel.

Desventajas: Lo bien que nos trataron todos

Ventajas: The hotel is located in a regular neighbourhood; it was fun to step out of the hotel and run into Carioca's rather then tourists. Plenty of nice and affordable restaurants nearby. And the swimming pool on the roof is a nice refuge.

Ventajas: El desayuno y lo limpio de las habitaciones

Ventajas: La gastronomía y el personal excelente

Desventajas: Los colchones muy usados!

Ventajas: El hotel es un oasis en medio del caos de una enorme ciudad. Las habitaciones son espaciosas, la iluminación excelente. Me gustó mucho la ducha y las comodidades del baño. Todo el hotel estaba muy limpio y ordenado. La zona de la piscina parecía muy atractiva. El personal es muy cortés y servicial.

Desventajas: Oímos a los vecinos festejar toda la noche. Tuvimos que levantarnos a las 3AM para un vuelo, así que fue totalmente perturbador.

Ventajas: One of the staff was good enough to allow us take a shower at the spa after we checked out earlier

Desventajas: I booked a double room to find myself in a twin room. Safe box was not working.

Ventajas: Equipments, emplacement, truly marvellous vila and pool

Desventajas: Staff was not very accomodant, and seemed annoyed at every question asked (while my numerous questions were mostly due to staff mistakes) there were several problems that affected our experience : we booked a room for three persons, yet the room was made for two (from the double bed to the two towels etc). When I asked where I would sleep they opened the sofa bed which was probably the worse bed I have ever slept in ! Not normal for such price in my opinion. Fortunately staff eventually changed our room after complaining. Also charged me more than normal price for a sandwich while I asked them not to put meat in it.. Which, if a mistake too, makes several mistakes for just a one night stay

Ventajas: Large selection of food for breakfast, big comfortable beds, pool area very nice. The location at first seems a bit rough around the edges but after our first day we felt completely safe.

Desventajas: I have never experienced a slower check-in process!

Ventajas: I have stayed in many hotels in Rio from budget to 5 star..Most fall in to two categories.Cheap but very basic with refurbs done Pre 1980 or supposed lux that are often nothing more than tarted up flea pits. Vila Gale is like an oasis of comfort and value. The hotel is divided in to two sections .A historic old school conversion and a new tower connected by a large central courtyard swimming pool. My suggestion is stay in the historic section. Rooms are well designed in both sections even though the colour scheme is a little bland. The property is located close to Lapa and the famous arches and a ten minute walk to the subway that can take you to downtown (Historic Centro)or to the beaches of Copacabana and Ipanema.This once dangerous area of Rio is now well policed and I did not witness any trouble but remember you are in Rio so keep your eyes open.Serious crime usually takes place in the favellas but do not display any signs of wealth. Breakfast is lovely ,excellent variety ,and good quality.

Desventajas: Breakfast staff are lovely and welcoming and make an effort to speak English The standard of reception staff is inconsistent. Some of the male staff are sometimes a little distant and incompetent.perhaps a little more training and better language skills. All staff need better training in regards to tourism. There is so much more to Rio than just the beaches ,sugar loaf mountain and Christ Redeemer as spectacular as they are

Ventajas: Desayuno variado, habitación limpia

Desventajas: Mala atención del personal, ubicación regular

Ventajas: I had a delux room , I asked for a room with view to the inside yard and I got ! It was really a nice exprience in this hotel ! Thr pool wa clean and you have every thing what you need ! Very nice and friendly staff! Perfect breakfast !

Desventajas: Every thing just perfect :)

Ventajas: - Helpful staff: gave me a different room when internet was no working in the first, quick repairs - 15 min walking to the center or Escaderia Selaron - Great pool

Desventajas: - constant noise from next door

Ventajas: El desayuno de altísimo nivel

Desventajas: La pasamos muy bien. Un lujo total. Impecable el desayuno.

Ventajas: Las instalaciones

Desventajas: El servicio era PÉSIMO... nos hicieron sentir como invitados indeseados. Fueron indiferentes, descorteses y sin querer entregar soluciones. Además, pedimos un par de cosas, y ninguna de ellas llegaron. Además, según lo contratado, se podía alojar gratis a 2 niños, y de forma muy dura y descortés nos obligaron a pagar una habitación adicional. Una pena que un lindo hotel caiga al último lugar por un pésimo servicio.

Ventajas: Good location and hotel facilities. Staff were very helpful when approached. Good breakfast buffet available.

Desventajas: No kettle or iron in rooms, lack of English skills. Could be better setup for tourists and provide more proactive information about Lapa, Rio and what is happening in and around town.

Ventajas: Staff was nice and spoke well english. Hotel was super quiet.

Ventajas: The pool was nice. It’s an oasis in the middle of hustle and bustle of Rio

Desventajas: A smile and attention to detail can go a million miles with customers. They need to do a better job of making the best first impression. The hotel needs to train all the staff for better customer service. They need to pay attention if they are waiting in front of them and need to not be on the phone every single ring. Guests have stuff to do and very busy so when they go to the concierge, pay attention to them. They also need to make sure every single room gets clean everyday. The only overnight stay that we did, they didn’t even bother cleaning the room at all. Not even an apology for the delay. They will give you some lame excuse that the cleaning lady had many rooms to clean. Sure the day gets busy, but when the customer bothered calling the concierge desk to clean the room, you better send the staff there ASAP. Customers does not have to call the concierge desk to get their rooms clean EVER! It irks me that they consider this hotel 4-5 stars. Yes, they have the amenities but they serve their customers like they’re staying in a hostel.

Ventajas: Registro de entrada y salida fácil

Ventajas: the location and over all structure.

Desventajas: the hotel was full for Rock n Rio but this was expected so they should be better prepared. breakfast was terrible, everything was gone, no reposition, really really bad. I've been here before and it was always a pleasure. this time I wonder if I'm ever going back. Bed shits were dirty, itchy, had SAND on them. I had to call in the middle of the night for them to be replaced. renovations on the floor with staff working at almost MIDNIGHT.

Ventajas: Rooftop and restaurants

Desventajas: Gym - very small

Ventajas: excellent location, very kind and attentive staff, we will return for sure!

Desventajas: In the first two days there was a strong smell of cigarette in the room, which was improving after... We have only that criticism..

Ventajas: Location

Desventajas: Cleaning and noise

Ventajas: El desayuno y la vista de la terraza! y todos los servicios del bossa nova mall cerca. Las salas de reuniones también son muy lindas y el personal es muy amable. Es un hotel bueno y comodo para trabajar.

Desventajas: Que es muy grande.

Ventajas: Decent locations

Desventajas: The front desk staff were horrendous, rude with attitude. Like it was a huge chore to help. The bar staff were so slow even when I was second in line. Took about 7 mins to make one of gin & tonic. Disastrous!!! The friendliest staff were the cleaners. No warning that the pool was having a refurb either.

Ventajas: Good location, grubby and in need of maintenance for a so called 4 star hotel

Desventajas: The restaurant was terrible food, the waiter was very inexperienced didn’t ask how we wanted our meat cooked when it came it was like shoe leather, the room wasn’t very clean and I would called it an executive suite it just passed as large double. Being told that the swimming pool was closed a week before arriving wasn’t ideal when the hotel must of know that they were planning to close it well in advance to give the opportunity to rebook somewhere that had the facilities that you were paying for. Not even an apology was given, it seemed that once they took your money they couldn’t care less, no customer service at all

Ventajas: The Staff incredibly nice. Raquel, Alex, Alex the Front Desk agents shine, along with Housekeeping Staff to Restaurant Staff. Thank you All for making my staying experience so enjoyable.

Ventajas: Geat views from hotel. Nice restaurants and good food

Desventajas: Rooms and corridors dark and not overly welcoming.p

Ventajas: El personal muy amable

Desventajas: El aseo de mi baño no fue óptimo y hubo leve mal olor

Ventajas: La piscina y la vista desde allí

Desventajas: El personal poco atento, la atención pésima, se fue la energía varias veces, no tienen una carta de atención o comidas en la habitación, sin contar que el ascensor varias veces no funcionaba, no recomendaría este hotel

Ventajas: The View from the rooftop where the breakfast is served is AMAZING! Excellent staff!

Desventajas: Wish the sheets for the beds were properly fitted for the bed size. Also would like To have the rooftop Pool heated.

Ventajas: Muy cómodo amplio en todas sus instalaciones

Desventajas: Todo bien muy poco shampoo y bálsamo había que estar pidiendo

Ventajas: Cómoda la habitación

Desventajas: Los alrededores, muy feos

Ventajas: Nada para objetar, con mi hijo muy conformes

Desventajas: Nada para sugerir.

Ventajas: Nothing really. The room was dirty and the staff not very polite.

Desventajas: Dirty Bathroom and the sheets with blood. 0 Cleanness

Ventajas: Muy buen hotel gente muy amable

Desventajas: La cama un poco dura

Desventajas: Que me hicieron el cobro antes de llegar en mi tarjeta y no correspobde

Ventajas: Todo muy bien, como siempre buena atención, esta es la tercera vez que nos quedamos aquí y nada que decir

Ventajas: La habitacion y la ubicacion

Desventajas: Mucha gente en el desayuno y el personal estaba desbordado.

Ventajas: The room we stayed in was gigantic and very beautiful, breakfast was not bad.

Desventajas: The staff was quite rude, always looking up to you and seemed bothered by every request or question. Our room card didn't work half of the times, location is quite bad: plenty of homeless people sleeping in front of the hotel and the general feeling of the area is of a quite dangerous place. It was ok because we didn't expect much, but I wouldn't honestly go back.

Ventajas: Las habitaciones muy amplias, todo limpio, personal a toda hora.

Desventajas: Le falta más iluminación en la parte de Restaurant; queda un poco lejos del metro. La señal de wifi no llega bien en las habitaciones.

Ventajas: Location and premises.

Desventajas: When I arrived the garbage bin in the room had not been cleaned. The A/C was terribly weak. The restaurant service was bad.

Ventajas: Good location, easy check in. Traveling with family or on business, this would be a good option

Desventajas: Breakfast could have been more variety