Hoteles en Brickell, Miami

Desventajas: Exelent servise, location, ambien

Ventajas: The staff was mostly helpful and always had a smile on their face. The lobby is among the most beautiful spaces I have ever seen in a hotel The rooms are clean and spacious Love the pool and jaqcuzzi. The man made beach was a nice touch

Desventajas: You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.

Ventajas: Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.

Desventajas: The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.

Ventajas: Door staff and reception were very competent.

Ventajas: El hotel y la habitación estaban bien. La ducha no tiene presión de agua. Si solucionan esto les daré 5 estrellas

Ventajas: Ubicación, comodidades, confort, balcón, la limpieza, el personal amable

Desventajas: Barrera del idioma

Ventajas: Location. Fitness center.

Desventajas: Room was dark plus the vanity lights in the bathroom stopped working while we were there.

Ventajas: Very modern facilities

Desventajas: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm

Ventajas: Very clean, excellent location, overall I could say I made a great choice

Desventajas: HIDDEN FEES AT CHECK OUT... The hotel was at a great price.. But during checkout they add all these fees nobody told you and you have to pay them... I paid like 35 dollars in fees for ONE night... If you are spending more nights, just multiply the fees. One fee is valet parking (they don't give you a parking space) so you have to leave your car in valet. The other fee is "amenities use" COME ON!! This fee was the one that I feel was not right... First of all, I DID NOT use ANY of the amenities, it was a one night stay. The should include this in the price... So the thing is that for 35 bucks a night additional to what they advertised, I could have gotten a MUCH better hotel. Hope this review helps...

Ventajas: Apartment was spacious, housekeeping did decent job of cleaning even though we had to call once or twice for extra towels. Location was great, downtown/ Brickell area with a lot of restaurants and bars close by. Nice kitchen. Nice balcony. The staff was responsive when we needed them.

Desventajas: The beds were terrible, I slept in the bed a couple nights then slept on the couch the rest of the stay. Beds had no cushion just felt like sleeping on springs half the time. The couch was more comfortable. No way i could have slept the whole week on the bed without having back issues. Had to pay for parking $25/day and they tried to charge for a week even though we returned the rental car the day after we got there. They did take it off the bill though.

Ventajas: The location was great, the staff was nice, the room was wonderful everything we needed was there. The restaurant/bar was great. Best drinks we had in miami..

Desventajas: Upon arrival we noticed the blinds in front of the balcony was broken we called and the young lady politely apologized and said she would send someone right up.. we left the building and notified guest services that it was ok for them to go inside the room to fix the blinds. We returned thinking we can watch the sunset but the blinds waa still broken. Called back to front desk and same as b4 a great apologies but no one came we ate took a a shower and still noone. Called again and they said the ppl to fix it had gone for today. Never fixed it

Ventajas: Ubicación y piscina.

Desventajas: Piscina y spa sucios, habitación sucia, caro sin motivo. Incluso el holiday inn tienen mejores baños y habitaciones. El armario estaba roto, y nos dieron una habitación adaptada para personas con necesidades especiales no sé por qué.

Ventajas: La ubicación es estupenda. Personal amable.

Desventajas: Vestíbulo de recepción es demasiado pequeño y lleno. Las paredes demasiado delgadas.

Ventajas: Piscina, ubicación, la cama era agradable.

Desventajas: El servicio de atención al cliente era muy malo para un hotel de 5 estrellas, moho en los pasillos, moquetas sucias manchadas, cada pieza del mobiliario fue dañada y sólo miraba mal. Si quería alojarme en un hotel 6 podría haber ahorrado 200 dólares.

Ventajas: El hotel y el ambiente eran geniales. El mejor servicio era el botones y el servicio de aparcacoches.

Desventajas: Personal inexperto, en particular, el servicio en el restaurante era pobre. El personal de recepción nos dio información contradictoria no es clara cuando le preguntamos sobre restaurantes.

Ventajas: Me encantó este hotel. El conserje Jorge Rocha era muy servicial, nos dio un gran servicio al cliente. Recomiendo encarecidamente este hotel a cualquiera que visite Miami.

Ventajas: Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.

Desventajas: Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.

Desventajas: Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves

Ventajas: The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.

Ventajas: Amazing room, will definitely go here again. Staff was helpful in providing a room when Amoma failed to make a reservation for the hotel. If you are booking a hotel room from kayak through a third party, buyers stay away from Amoma!

Ventajas: I went with my boyfriend who lives in Colorado and we try to find as much time to see each other and make it the best we can. We were treated so amazing thanks to George and Marco. I had the best weekend with many thanks to them and we will definitely be coming back :) THANK YOU!!!!

Ventajas: The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.

Desventajas: We liked it. We'll come back.

Ventajas: The hot meal upon arrival, the size and comfort of the room along with the quality of its appointments, the staff and my interactions with them and the fresh hot breakfast with numerous options.

Desventajas: View of side of parking structure and ability of passersby to look into my 3rd story room. One lamp in the room didn't work. Having to schlep things upstairs to the lobby upon check-in and back downstairs from the lobby to the valet station upon checkout.

Ventajas: Aroma en todo el hotel

Desventajas: La construcción de la ducha se acumulaba en la puerta de la ducha y se salía.

Ventajas: El servicio era increíble. Todo el mundo muy agradable: la recepción, el servicio de aparcamiento, la chica de la tienda de regalos, etc.

Desventajas: Nada

Ventajas: rooms were nice, comfortable, location was good for what we were doing

Desventajas: Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..

Ventajas: Really nice hotel with good location and amenities. Got a great deal.

Desventajas: Some areas of the hotel are looking old and may need to be revamped.

Ventajas: Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell.

Desventajas: We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!

Ventajas: Situación

Desventajas: Restaurante