Aroma en todo el hotel
Fair valued luxary
Really nice hotel with good location and amenities. Got a great deal.
Some areas of the hotel are looking old and may need to be revamped.
La ducha goteaba
La construcción de la ducha se acumulaba en la puerta de la ducha y se salía.
Very Disappointed with Stay
Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell.
We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!
rooms were nice, comfortable, location was good for what we were doing
Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..
Fin de semana de chicas
El servicio era increíble. Todo el mundo muy agradable: la recepción, el servicio de aparcamiento, la chica de la tienda de regalos, etc.
El JW Marriott Miami está ubicado en el corazón de Brickell, un importante destino en Miami repleto de restaurantes, tiendas y locales de vida nocturna, y se encuentra a pocos pasos del destino de compras y entretenimiento más nuevo de la ciudad: el centro comercial Brickell City Centre. Este elegante hotel ejecutivo cuenta con 296 habitaciones, lo último en tecnología y más de 2.323 m² de espacio para reuniones versátil y recientemente rediseñado. Los huéspedes se situarán cerca de todo lo que Miami tiene para ofrecer, incluido el Pérez Art Museum, el Phillip and Patricia Frost Museum of Science, el centro de artes escénicas Adrienne Arsht, el puerto de Miami, South Beach, Coral Gables, Coconut Grove y el aeropuerto internacional de Miami. El primer hotel JW Marriott fuera de Washington D. C. cuenta con un pub de estilo británico en el nivel del lobby, un restaurante informal al aire libre con vista a Brickell Avenue, abierto para el almuerzo y la cena, y el elegante y luminoso Isabela’s, abierto para el desayuno. Los huéspedes también podrán disfrutar de la elegante piscina de acero inoxidable en el séptimo piso o relajarse en el salón y spa de servicio completo Salus.
Basado en 973 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.
Escribe el email asociado a tu cuenta y te enviaremos un enlace para restablecer tu contraseña.
Te hemos enviado el enlace para restablecer tu contraseña por email.