Ventajas: I will definitely stay here again! The staff was very friendly and accommodating. Lots of nice little extras like cookies and snacks in the lobby, over 300 free DVDs to borrow including many new movies, board games you could borrow, welcome bags, and a wide variety of food at the free breakfast. We loved the pool-nice and warm and the hot tub!
Desventajas: That I got charged extra and didn't even get the kind of room I wanted
Ventajas: Pool, jacuzzi, breakfast included, atmosphere, ample parking, free newspaper, cookies and coffee.
Ventajas: Our room way very nice and quite. No complaints.
Ventajas: Easy...clean nice stafff...location was good beds were comfortable
Desventajas: Walls are thin can hear people in the hallway.
Ventajas: Staff friendly. Facility clean and welcoming.
Desventajas: The price was way too high for the value.
Ventajas: The staff was more than helpful. We had driven a long way and the young man at the counter went out of his way to make us comfortable .
Ventajas: Clean . Close to the school and highway. Helpful staff.
Ventajas: Busy weekend in town. Able to get a reasonably priced reservation.
Desventajas: Switched from two doubles to king w/ pulloutPullout not made up. No blanket available.Desk clerk rudeRan out of breakfast food - unprepared for crowd Elevator sounds like ready to dieOnly one sink - in bathroom - limits functionality for famil
Ventajas: Very clean, great breakfast spread
Desventajas: Bubble bath for the whirlpool would have been an added bonus
Hotel was very clean, staff were exceptional we had a great experience!
Ventajas: Friendly staff
Ventajas: Clean, great breakfast, comfortable bed! Excellent lobby! Great decor! I was impressed ! I am a decorator at heart! SO stylish & clean!
Desventajas: The pool chlorine level was a huge negative and the only negative at all! It turned my daughters bathing suit an entirely different color strong! Staff went in to test chlorine level rt away. I wish she offered to take 10.00 off bill towards a new suit...
Ventajas: The staff was the best I have ever experienced. Courteous, friendly and helpful. The desk clerk went out of his way to speak with us and give us brochures on activities in the area. Excellent!!!!!
Desventajas: The cleaning staff could have done a better job. Also there is only one entrance to the hotel, and one exit which directs you south. This means if you want to go north you need to go down the road and turn around.
Ventajas: Great Appearance and Quality of the hotel.
Everything is brand new.
Staff will go above and beyond, especially Jim
It is a Best Western Plus
Ventajas: very helpful, polite and pleasant staff. grab bar in regular room bath. 2 toilet paper roll holders.
Ventajas: Buen aspecto y la calidad del hotel.
Todo es completamente nuevo.
El personal le van más allá, especialmente Jim
Es un Best Western Plus
Ventajas: Clean and staff are friendly. We did have awesome experience
Desventajas: Drawers were coming out , would not stay in ! Break fast was. Fair to poor
Ventajas: very nice staff,the rooms were clean
Desventajas: the breakfast was the best quality,I think all the holiday inns should upgrade their breakfast options.
Ventajas: Staff tree very nice and understanding
Desventajas: There was a problem with the cleanliness of the room that I was put in
Ventajas: The staff was super friendly and helpful. The beds were comfortable and clean and the pillows were nice and fluffy, not too small. the hotel itself was in a quiet area, and a short walk from a lake and some food places.
Desventajas: the couch was very stiff and uncomfortable, we didn't really use it. and on our last day we found ants in the room near our trash.
great amenities. a lot of extra stuff (cookies, fruit-- a graduation bear) was appreciated.
Ventajas: friendly staff
Desventajas: room was clean, but still some lint on carpet. also found someone's dirty sock on floor left from previous tenant.
Ventajas: Nice, clean, and a pretty big breakfast selection!
Ventajas: Friendly helpful staff.
Ventajas: Welcoming staff
Desventajas: Every room should have a cozy chair
Ventajas: I loved the mattress and pillows.
New, fresh location right off of I-81 and minutes from downtown Cortland. Quite room, well appointed. Did not have breakfast so can't rate that. Perfect place to crash.
Ventajas: Everything looks brand new.New, fresh location right off of I-81 and minutes from downtown Cortland. Quite room, well appointed. Did not have breakfast so can't rate that.
Ventajas: Great staff and the free breakfast is wonderful
Ventajas: good breakfast, free parking kind and helpful staff.
Desventajas: The door to the parking lot was unlocked all day and night. There wasn't secure access for hotel guests only. When I wiped up a bit of water on the tile floor in the bathroom the paper towel was dirty. Cleanliness not up to my standards.
Ventajas: Breakfast. Hotel is connected to Perkins Restaurant also.
Desventajas: Carpet in front of a/c unit is soaked; suspect mold.
Ventajas: The location was perfect for what i needed. The staff was very friendly and accommodating.
Desventajas: No swimming pool
Ventajas: The location was central to where we had to be. It was nice to have breakfast included with the room and the room was moderatly clean, comfortable and had everything we needed to look presentable for our meetings.
Desventajas: I need not like the tub. It was slippery. No rubber mat was available and nothing to hang on to inside the tub area, however, there was a hand rail outside the tub to climb in, which was needed, because it was a high step. The room needed to be dusted.
Desventajas: A lot of hiway noise, is the only negative .
Ventajas: The staff was amazing, super helpful and accommodating. The rooms are clean, with great beds. I travel to Cortland often and have stayed at many hotels, but this was by far my best experience. From now on I will be only staying at the Comfort Inn
Ventajas: Nothing for--- a night off season.You need to clean up the place,very dirty and smells bad.
Desventajas: EVERYTHING !!!!!!!!!!!
Located in a fairly quiet area, even with the cement plant nearby. The road into the hotel was in disrepair, however. The mattress was too hard for my tastes and I woke up with a backache.
Ventajas: The public spaces were well-done, especially the breakfast area
Desventajas: Things needed fixing in our room and there was no microwave.
Desventajas: Staff was a bit intrusive and somewhat impolite.
Ventajas: Very clean and everything functional and comfortable. Staff helpful.
Desventajas: The porch light shone through the window all night. Needs a thicker curtain. Could hear the TV in adjoining room until very late.
Ventajas: Someplace to sleep
Desventajas: The hotel owners parents were there to meet is at check in. They did not speak english. Very hard to communicate.
Ventajas: The location and friendly staff.
Desventajas: Although I knew it was an old property, it was a little disheartening when there was a space heater in the room. There was no real way to control the temp.
Ventajas: Provided all the amenities at the right price and was clean.
This is a no-frills hotel, yet very clean and the room was fine with coffee machine, fridge & microwave. The going rate was +$---/night at other hotels, but this one was 'only' $---. For our purposes, it was just what we needed for a one night stay at the lowest rate.
Ventajas: Location to SUNY Cortland. Lower rate than other nearby hotels.
Ventajas: The host and hostesses were very kind and did extra to make our stay comfortable. The 50's , 60's atmosphere and the cleanliness and comfort of the room.
Desventajas: Can't think of a thing
Ventajas: The owners were really friendly. The room was super clean
Ventajas: Close to places to eat, the wifi was good.
Desventajas: the bed was rock hard. took a very long time to fall asleep. no matter how laid it hurt my back.when i woke up i could hardly move i was so sore.There was a musty odor to the room.
Ventajas: Quick check in
Air conditioner was working
Ventajas: The staff was very friendly and helpful with restaurant suggestions. (Went to Dave's Fish Fry, very good, very local.) It offered hot breakfast options (eggs, sausage,waffles) as well as the cold standards (muffins, bagels, yogurts). It was a less expensive option than the hotels that surrounded it. We came to see an open house at SUNY Cortland and this hotel is only less than 10 minutes away from the college.
Desventajas: The hotel had a shabby feel from the exterior, especially since is it surrounded by two more expensive, higher-rising hotels. With some sprucing up, it could have a much improved curb appeal to compete with its neighbours.
Ventajas: Easy on - off the highway.
Desventajas: The room phone was not working.
Ventajas: Rápido registro
El aire acondicionado funcionaba
Ventajas: I found this hotel on booking.com for a total of $75 a night. I thought it was a great deal based on other hotels in the area.
Desventajas: Many of the rooms we passed had dogs that barked. We had to walk to the other building to be able to use the pool. The pool was about three and a half feet deep in the deepest section. That actually works for me because my kids could touch the bottom the entire time. The entire facility could have been a lot cleaner. The rooms that we had can use some repair but overall you get what you pay for.
Ventajas: Tried to respond but could not change all boxes above. Hotel needs to be updated and mold removed. Otherwise clean and pretty comfortable.
Ventajas: Habitación tranquila y agradable
Desventajas: No hay desayuno gratis
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