Hoteles en Chicago

Ventajas: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Ventajas: Beautiful room. Inpecable service

Ventajas: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Desventajas: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Ventajas: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Desventajas: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Ventajas: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Desventajas: NOTHING

Ventajas: Preciosa habitación. Servicio impecable

Ventajas: TODO, el servicio era el mejor y el baño grande y muy bien hecho. Agradables toques por todos lados!

Desventajas: Nada

Ventajas: Club level was outstanding. Staff were beyond awesome. Food was great.

Ventajas: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Ventajas: Location is excellent. staff is good.

Ventajas: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Desventajas: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Ventajas: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Desventajas: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Ventajas: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Ventajas: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Desventajas: The additional room service charge

Ventajas: Nivel Club fue excepcional. El personal era indescriptible. La comida era estupenda.

Ventajas: La ubicación es excelente. El personal está bien.

Ventajas: Clean comfortable room, nice staff. Great location

Desventajas: While the bar/lounge was nice, the lack of Gym and pool were something I missed.

Ventajas: Rooms are comfortable and well maintained Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park) Very friendly helpful staff

Ventajas: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!

Ventajas: Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

Ventajas: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

Desventajas: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Ventajas: The location was nice.

Desventajas: Boring hotel, average style rooms and amenities for the price range hotel

Ventajas: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.

Ventajas: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Ventajas: Was a bit of a mess but it will end.

Desventajas: Not all rooms have a desk for computers

Ventajas: Talk to Bennie when you get there. He'll get you set up downtown.

Ventajas: Great location, helpful staff, and clean rooms. The "jewlers row" theme is a nice touch.

Ventajas: Everything was really great the people who works in Totera make it the best , making you feel like its home , everything you need and you just need to ask , it's clean and it's a great location in downtown really close to everything .

Ventajas: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.

Desventajas: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.

Ventajas: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

Ventajas: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

Ventajas: Location

Desventajas: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Ventajas: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.

Desventajas: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Ventajas: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!

Ventajas: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.

Ventajas: Good breakfast, great location, modern, very clean, all around great!

Ventajas: The view was beautiful

Desventajas: Nothing

Ventajas: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!

Desventajas: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Ventajas: Nice property, good location, professional staff

Ventajas: Great beds, healthy breakfast options, helpful staff, perfect location. Skip the stuffy formality and enjoy the attention to convenience.

Desventajas: Having the staff sitting behind a desk seemed a little odd. Eye level would be nice.

Ventajas: Great location, comfy bed. Quiet. Good restaurant and bakery downstairs. Super friendly and helpful staff. Great value for the price.

Ventajas: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.

Desventajas: Room was very, very dry. Didn't get request for feather free bedding.

Ventajas: The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.

Ventajas: Comfy room. Excellent attention to detail. Super cool hotel bar.

Desventajas: I have no complaints.

Ventajas: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.

Desventajas: Noisy hvac unit.

Ventajas: Really neat place, fantastic location and price

Ventajas: What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!

Ventajas: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport.

Desventajas: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.

Ventajas: The front desk agent was very helpful, even though Expedia had not forwarded my reservation. She checked my bag and took my phone # and said that they would call when my room was ready... The room was clean and I like the way it was decorated.

Desventajas: Nothing

Ventajas: Quiet, quirky, nice beds, great location. Loved the robes and free, delivered to the door morning joe. View of a wall in my room, but no street noise either!

Desventajas: A bit pricey

Ventajas: A very cool place. Location was great and the rooms were clean.

Desventajas: Nothing

Ventajas: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Ventajas: Great location, great value for the price.

Desventajas: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Ventajas: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Desventajas: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Ventajas: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Desventajas: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Ventajas: I would have preferred a discount on the Parking for staying in the hotel.

Ventajas: Great spot. Conveniently located. Pleased overall with the property.

Ventajas: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.

Desventajas: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.

Desventajas: Rooms too small

Ventajas: The French ambiance.

Desventajas: A bit expensive.

Ventajas: Great location, beautiful room and good staff.

Desventajas: Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.

Ventajas: beautiful hotel

Desventajas: bed was too soft

Ventajas: Room was nicely appointed and very functional

Ventajas: Perfect location, easy access to shopping, restaurants and museums

Desventajas: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.

Ventajas: Everything in the room will be good! view is the best!!! Location is the best of the best!

Desventajas: When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!

Desventajas: Parking sucked

Ventajas: Great location

Desventajas: A little jaded

Ventajas: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.

Desventajas: I can't think of any negatives....

Desventajas: Hotel and staff were great. Great location! We will book here in the future!

Ventajas: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.

Desventajas: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.

Ventajas: Location is fantastic and staff were all incredibly friendly. River views from room were great.

Desventajas: Facilities in the room were a little run down but clean and comfortable beds and everything else was great.

Ventajas: It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!

Desventajas: The bed was very uncomfortable. The staff was nice but felt robotic.

Ventajas: Came early bc we were miserable at another hotel so we showed up at 1030AM Ann's they kindly let us check in for our four nights at that time so we could relax get and shower and unpack before hitting the city. Phenomenal location to all and I mean all things. The whole staff is friendly and helpful. Great city and river views. Would most certainly recommended to anyone visiting the city.

Ventajas: Even though the hotel offers nice spacious rooms with an incredibly friendly staff the noise left us with less than desirable evenings. The noise from people in the hallway travelled down the entire hallway echoing, causing the ability to sleep quite difficult. Conversely early in the morning when people were beginning to check out you heard the elevator almost every time... and we were at least 4-5 rooms away from the elevator. Additionally there was hotel room service plates left in the hallway for 1 1/2 days with dirty food on it. I'm a patient person but that's unacceptable for even more than half a day