Hoteles en Chicago

Ventajas: Preciosa habitación. Servicio impecable

Ventajas: TODO, el servicio era el mejor y el baño grande y muy bien hecho. Agradables toques por todos lados!

Desventajas: Nada

Ventajas: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Desventajas: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Ventajas: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Ventajas: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Desventajas: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Ventajas: Nivel Club fue excepcional. El personal era indescriptible. La comida era estupenda.

Ventajas: La ubicación es excelente. El personal está bien.

Ventajas: El personal era increíble. Todo detalle de decoración de confort fue superior en calidad y sabor. Fantástica ubicación. Su increíble piscina y spa.

Desventajas: El servicio de habitación adicional

Ventajas: Everything/Room/Location/Staff/Food/cocktails

Desventajas: Nothing

Ventajas: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Desventajas: We loved everything about it.

Ventajas: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Desventajas: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Ventajas: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Desventajas: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Ventajas: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Desventajas: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Ventajas: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Ventajas: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Ventajas: Muy hospitalario. Personal muy cercano. Espacio agradable!

Ventajas: Fantástica ubicación, excepcional. Volvería en un minuto.

Ventajas: La gente es amable El restaurante es muy bueno Diseño actual Las camas son cómodas

Desventajas: Unidad de aire acondicionado en la habitación era ruidoso

Ventajas: Tuvimos un gran fin de semana en el Thompson! La ubicación, el personal y la habitación era excepcional! Sin duda nos volveremos a alojar aquí de nuevo!

Desventajas: Pelo en el lavabo del baño corporal. manchas en el inodoro. Tipo de bruto para el precio.

Ventajas: La cama y la ducha eran increíbles!

Ventajas: Las habitaciones eran modernas y estaban bien equipadas. Restaurante de clase mundial a menos de 50 metros.

Ventajas: La cama es increíblemente suave y todo el personal es SUPER amable. Gran ubicación y la vida nocturna en el hotel es una ventaja. Acceso gratuito a Internet y al centro de negocios es siempre una ventaja. Genial para viajeros de negocios jóvenes y amigos.

Ventajas: Gran baño

Ventajas: Hotel boutique muy limpio y moderno! Realmente disfruté de mi estancia y volveremos!

Ventajas: Gran botones. Él tenía una excelente energía y era extremadamente agradable!

Ventajas: El personal, la ubicación, la limpieza, el alojamiento.

Desventajas: Nada

Ventajas: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Desventajas: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Ventajas: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Desventajas: nothing!

Ventajas: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Desventajas: Nothing!

Ventajas: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Ventajas: comfy bed, great location, nice lobby.

Desventajas: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Ventajas: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Desventajas: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Ventajas: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Ventajas: Beautiful. Comfortable, luxurious.

Desventajas: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Ventajas: Servicio y excelente atención al detalle

Desventajas: Que no tienen un jacuzzi en el hotel

Ventajas: Muy limpio

Desventajas: No hay un espejo de cuerpo entero en la habitación

Ventajas: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Ventajas: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Desventajas: No issues.

Ventajas: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Desventajas: None, accommodations were excellent.

Ventajas: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.

Desventajas: Self park garage was far.

Ventajas: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Desventajas: Nothing - everything was Great!

Ventajas: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Desventajas: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Ventajas: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Desventajas: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Ventajas: Buena ubicación y comer al aire libre

Desventajas: Un miembro del personal de recepción no era muy amable.

Ventajas: Se anticipan a sus necesidades. Impresionante mostrador de conserjería. Gran personal. Hermosa vista. Maravilloso restaruante y bar. Muy bien decorado para Navidad.

Ventajas: Gran ubicación, precioso hotel, un servicio maravilloso y tranquilo, muy cómodo y lujoso.

Ventajas: Restaurante y servicio de gran recomendación!

Ventajas: Very good welcome and staff performance

Desventajas: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Ventajas: Hotel has great location, very nice accomodations.

Desventajas: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Ventajas: The food options were excellent.

Desventajas: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Ventajas: Todo. Me gustó todo. Las cápsulas y las duchas y el personal. Awesomeness.

Desventajas: Que no pude quedarme más tiempo... Me encantó todo acerca de la habitación.

Desventajas: Tipo gimnasio de es una mierda.

Desventajas: La cafetería tiene bajado.

Ventajas: El personal es maravilloso.

Desventajas: El servicio de habitaciones era incoherente. Pedimos Sandwich dos veces, nos trajeron sandwiches diferentes

Ventajas: Ubicación, personal amable

Ventajas: Hora feliz de 7-8 pm, bebidas gratis para los huéspedes del hotel

Ventajas: Distribución, comodidades, cama

Ventajas: Todo

Desventajas: Nada

Ventajas: Bed was very comfortable. Room very clean.

Desventajas: The room was a little noisy from outside noise.

Ventajas: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.

Desventajas: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Ventajas: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Desventajas: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Ventajas: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Desventajas: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Ventajas: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Desventajas: That we didn't get to stay longer!

Ventajas: Ambiente divertido, elementos de diseño interesante y gran arquitectura. Me encantó Cindy y comedor de cerezo.

Desventajas: Laberinto como corredores. No hay servicio de noche (toallas limpias, de cobertura).

Ventajas: Hotel único con espacios bonitos y mobiliario. El personal era amable y servicial. Al otro lado de la calle desde la escultura cloud en Millennium Park. Lo recomiendo mucho!

Ventajas: Me encantó la ubicación, el personal y la cama

Desventajas: Odié no tener una bañera, sólo ducha. La vista de la habitación era una estructura metálica y un muro de cemento. La habitación era muy pequeña.

Ventajas: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Ventajas: Beds very comfortable. Location was perfect.

Desventajas: Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.

Ventajas: Public spaces, vibe, decor, the radio in room.

Desventajas: The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.

Ventajas: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Desventajas: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Ventajas: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Desventajas: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Ventajas: Personal muy agradable y excelente ubicación

Desventajas: Fue perfecto

Ventajas: Servicios de comunicación personal, inesperado, todo el final. Tecnología y uso de la misma para aprovechar al máximo de su estancia. Para nuestro Shitzu muy complaciente. Gran ubicación.

Desventajas: El servicio de habitación era lo que esperaba por hoteles similares. Caro, Ave, los artículos de calidad limitada. No tome mucho para proporcionar mejor de lo esperado.

Ventajas: El personal es estupendo y muy servicial y amable

Ventajas: Prácticamente todo ... muy boutique ... el personal es estupendo ... sala mantenimiento cinco estrellas ... Una ubicación fantástica

Desventajas: No tengo ninguna queja

Ventajas: El Talbott es un acogedor y bonito hotel pequeño con buenas comodidades. El personal es amable y atento. Es el favorito para nosotros cada vez que visitamos el centro de Chicago.

Ventajas: La ubicación no puede ser mejor. Un gran vestíbulo y bar del hotel. El personal en su punto. Gran mini-bar sin diferencia de precio.

Desventajas: Los pasillos oscuros, antiguos. Muy lento el ascensor. La cama no era muy cómoda. Las habitaciones olían un poco a humo. La plancha dañó algunas de nuestras ropas.

Ventajas: Large Rooms, Great beds

Desventajas: The restaurant was small with limited options but it appears they are renovating.

Ventajas: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Desventajas: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Ventajas: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Desventajas: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Ventajas: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Ventajas: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Desventajas: There was nothing we did not like.

Ventajas: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Ventajas: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.

Ventajas: We loved the location and the staff

Desventajas: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.

Ventajas: Llevé a mi hijo de 5 años a ver Chicago. Me encanta la tranquilidad del hotel. El personal era fantástico. Obtienes lo que pagas.

Ventajas: La atención al detalle era espectacular, por encima y más allá de servicio

Ventajas: Ubicación y personal amable

Desventajas: Bar, ubicación y personal

Ventajas: Limpio, el personal era amable y profesional. Me encanta venir aquí a tomar un descanso. Yo a menudo puede encontrar un precio bastante decente, teniendo en cuenta la ubicación.

Ventajas: Ubicación y vida nocturna

Ventajas: Mi hotel para estancias en la ciudad

Ventajas: Excepcional servicio al cliente, formación grandes habitaciones, Super

Desventajas: El personal era terrible, inútil en más de una ocasión

Ventajas: Todo fue perfecto. Increíbles vistas del río. Abierto sólo un mes.

Ventajas: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Desventajas: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Desventajas: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Ventajas: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Ventajas: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Desventajas: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Ventajas: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Desventajas: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Ventajas: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Ventajas: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Desventajas: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Ventajas: No nos alojamos muchos días pero nos pasaron a una habitación suite. Instalaciones excelentes, decoración bonita, etc. El personal era muy amable y acogedor. ¡Sin duda, una gran elección!

Ventajas: La ubicación era muy buena.

Desventajas: Hotel aburrido, el estilo y las comodidades son regulares para el precio del hotel

Ventajas: Me encantó el ambiente, muy bonito, muy bonito. Tuvimos una estancia maravillosa y sin duda lo recomiendo.

Ventajas: Estaba un poco desordenado, pero terminarán las obras.

Desventajas: No todas las habitaciones tienen un escritorio para ordenadores

Ventajas: Hablar con Bennie cuando llegues. Él tendrás que configurar el centro.

Ventajas: Gran ubicación, personal servicial, y las habitaciones estaban limpias. La temática "jewlers row" es un bonito detalle.

Ventajas: La habitación era espaciosa y cómoda. Todo el mundo en el hotel era amable y servicial. Gran ubicación y sorprendentemente muy tranquila! Sin duda me alojaría aquí de nuevo!

Ventajas: La única manera de ver la ciudad de Chicago. Ubicación genial aunque no hay vistas. Las habitaciones estaban llenas con espacio, lujo e historia. No podía pedir más. Sin duda volveré

Ventajas: Perfectamente ubicación central

Ventajas: Me encantó la proximidad a las tiendas de State Street y a sólo unas manzanas del Millennium Park. Las habitaciones eran sorprendentemente tranquilas teniendo en cuenta que estás en el corazón de la ciudad. Limpio y cómodo, sin duda volveremos.

Desventajas: No hay vistas de la ciudad desde nuestra habitación en la 6ª planta... No es un hotel alto con magníficas vistas a la ciudad como algunas otros. Aún así, me gustó mucho este hotel histórico y su ubicación a pesar de la falta de vistas. El estacionamiento es caro ( $50 por noche), pero la mayoría de los hoteles en el centro de la ciudad de Chicago cobran precios caros.

Ventajas: .

Desventajas: .

Ventajas: La habitación era espaciosa y la ropa de cama era maravillosa! Disfrutamos de las batas y los artículos de tocador. Excelente ubicación y bien decorado.

Desventajas: Ruido en el pasillo molesto algunas noches.

Ventajas: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

Desventajas: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Ventajas: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Ventajas: Clean comfortable room, nice staff. Great location

Desventajas: While the bar/lounge was nice, the lack of Gym and pool were something I missed.

Ventajas: We arrived at 11:30 a.m. and were pleased that not only was a room available early, but that it far exceeded our expectations in terms of size, amenities and overall decor/layout. The staff was exceptionally helpful and friendly with every interaction - the valet even retrieved something from our car for us and brought it to our room to save us from venturing oitbwih our 16-month old. Pack-n-plays are available - we had brought our own but will remember this in the future! The location was perfect to walk to the ballet, saving us from attempting to travel with a 25-pound car seat!

Desventajas: There aren’t many family options nearby, save for quick lunch and dinner spots (ie scorned Bakery). That worked well for us and what we wanted, but may not for others who are looking for more.

Ventajas: Rooms are comfortable and well maintained Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park) Very friendly helpful staff

Ventajas: Our favorite part was the location. The hotel was near absolutely everything we wanted to see, so we could walk everywhere. Staff was very helpful. Bathroom was amazing

Ventajas: Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

Ventajas: Overall, a great hotel! Staff couldn't have been more friendly, helpful and accommodating! The location of the hotel is exceptional - conveniently located for all downtown activities and transportation needs. The restaurant and bar were very good. Clean and comfortable rooms.

Desventajas: Our only "want" would have been a microwave and a better physical layout of the room to include more chairs and a table.

Ventajas: I am a train enthusiast. So I like the location, particularly the rooms facing Wabash Ave, that many others dislike because of the L.

Desventajas: I would like to see more varied equipment in the exercise room, and perhaps more variety in the menu

Ventajas: Todo acerca de esta estancia fue de primera categoría. Cada encuentro con un empleado fue agradable, educado y servicial. Las habitaciones, zonas comunes y el restaurante eran cómodas e impecables. No podríamos haber pedido una mejor ubicación central para todo.

Ventajas: Personal de recepción muy amable y servicial. Todo clase y elegancia. Armario iin paraguas era un buen duro.

Desventajas: No frecuentar el Atrwood? Restaurante aunque atractivo ambiente, los precios eran prohibitivos. Taza de cofffee: #4$, huevos bENEDICT: $15.00 Fugget.

Ventajas: Precioso; un fantástico servicio proporcionado por todas las áreas limpias.

Desventajas: Los colchones estaban duras.

Desventajas: En construcción

Ventajas: Was cozy enough to give me every reason not to leave my hotel room!

Desventajas: None!

Ventajas: We like the intimacy of the hotel. The staff made us feel welcome. The location is walking distance from theaters, shopping, lake front.

Desventajas: Parking is very expensive: tip - 3 blocks west of the hotel is public parking lot and we paid $15 for the whole weekend.

Ventajas: Loved all the old architectural features. The rooms were small but the architecture, view, location and excellent air conditioning made up for the size. My suggestion is to add a quiet seating area near the stairs and elevators on each floor so that guests that awaken early can read and have coffee while a child or partner sleeps. Joan

Ventajas: The hotel was perfect and beautiful. The style blended well with our modern tastes but need for historic romance. The beds... were... AMAZING. All the linens as well.

Ventajas: Staff was very friendly and very helpful. Rooms were clean and very nice.

Desventajas: Only complaint was elevator on Sunday morning. Most people are trying to leave and the maid staff had most cars filled with there carts. Maybe staging a cart on every floor would help that congestion. Otherwise it was a great place to stay.

Ventajas: Staff, each & every one from doormen, janitors to manager. Special shout out to Mark in maintenance and Darnell at front desk. We borrowed their bikes and had an excellent ride around the lake. View was awesome down State street. We arrived a early on Thursday morning and allowed to go right up to an available room. Room was small but meticulous in detail. Location could not be better!!! A minute's walk to blue line, red line and busses. All the shopping you can want steps from hotel. Millennium park and the Bean was 3-4 blocks away.

Desventajas: There was nothing to complain about.

Ventajas: Warm, accommodating staff. Great location. Quaint, historic building.

Desventajas: The hotel was more than adequate for our needs, but guests should not expect huge rooms.

Ventajas: Gran ubicación, una cómoda cama. Tranquila. Buen restaurante y panadería de abajo. Personal muy amable y servicial. Excelente relación calidad-precio.

Desventajas: La habitación era muy, muy sencilla. No atendieron mi solicitud para la ropa de cama con plumas gratis.

Ventajas: La proximidad a restaurantes, bares y actividades de diversión no puede ser mejor. El personal era agradable y servicial.

Ventajas: Habitación cómoda. Excelente atención al detalle. Bar del hotel super guay.

Desventajas: No tengo ninguna queja.

Ventajas: Lugar muy ordenado, fantástica ubicación y precio

Ventajas: Un pequeño hotel fabuloso. Ubicación excelente, decoración única, con un tema de rock and roll, y los precios imbatibles después de buscar todo un día en línea. Claro, las habitaciones son pequeñas, pero modernas y limpias. Y hay muy buena música en el lobby, la panadería y Berkshire Room. Aquí es donde se hospeda la gente guay... aunque tengan más de 50 años.

Ventajas: El personal de recepción fue de mucha ayuda, aunque no les había llegado mi reserva de Expedia. Tomaron mi equipaje y mi número de teléfono y me llamaron cuando la habitación estaba lista. La habitación estaba limpia y me gustó la decoración.

Desventajas: Nada

Ventajas: Tranquilo, peculiar, camas, excelente ubicación. Me encantaron la batas gratuitas, entregadas a la mañana en la puerta por joe. Vista de la pared de mi habitación, pero tampoco ningún ruido de la calle!

Desventajas: Un poco caro.

Ventajas: Un lugar muy chulo. La ubicación era estupenda y las habitaciones estaban limpias.

Desventajas: Nada

Ventajas: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.

Desventajas: Noisy hvac unit.

Ventajas: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel

Ventajas: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.

Ventajas: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport.

Desventajas: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.

Ventajas: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.

Ventajas: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Desventajas: I thought they had a steam room but it was only a hot tub.

Ventajas: Excelente servicio y excelente ubicación.

Ventajas: El personal era increíblemente acogedor y amable. Tuvimos una estancia estupenda y nos sentimos muy bien cuidados. Las habitaciones están bien equipadas, sin duda volveremos a alojarnos aquí de nuevo en el futuro!

Desventajas: No tuvimos problemas.

Ventajas: Hotel limpio, buena ubicación, el personal era muy complaciente

Desventajas: Sinceramente, no se me ocurre nada.

Ventajas: Perros!

Ventajas: Hora del cóctel por la noche No demasiado grande

Desventajas: one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working . The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions.. When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED. Margo DOlan dolanmargo@gmail.com

Ventajas: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.

Desventajas: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.

Ventajas: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.

Desventajas: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.

Ventajas: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.

Desventajas: The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.

Ventajas: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.

Desventajas: The only problem I had with the stay is that the hotel parking lot charges $58 a night.

Ventajas: Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.

Desventajas: Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.

Ventajas: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.

Desventajas: Parking added 30% to the cost of room. The cost of parking in Chicago is a major negative to doing business in the city. The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea. How can you run out of black tea?

Ventajas: La ubicación es perfecta. El centro de la ciudad cerca de todos los transportes. El precio era razonable. El personal era muy agradable y servicial.

Desventajas: Ventana en la habitación cerrada y sin circulación de aire.

Ventajas: Mejor en la cama! Muy cómodo

Ventajas: El personal es amable y sensato. Responden rápidamente a tus necesidades. Muchos viajeros del mundo se alojan aquí. Pide el hojaldre de cacao en el bar. Impresionante.

Ventajas: Salón era increíble. La calidad de las habitaciones era de primera categoría.

Desventajas: La habitación era un poco pequeña.

Ventajas: Ubicación perfecta, buena relación calidad-precio.

Desventajas: A veces teníamos que esperar más de 3 minutos el ascensor(es).

Ventajas: Ubicación

Desventajas: Tamaño de la habitación

Ventajas: Buenas vibraciones las consumiciones del bar.

Ventajas: Residencia estaba muy limpio. El baño está dentro de la habitación. Un lugar muy bonito y céntrico

Ventajas: Me alojé en la residencia y fue tan amplia! Me gusta que hay baño en la habitación! Lugar acogedor y el registro fue tan organizado.

Ventajas: Todo

Desventajas: Nada!

Ventajas: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.

Desventajas: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.

Desventajas: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund

Ventajas: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.

Desventajas: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.

Ventajas: La ubicación y el servicio del personal

Desventajas: El precio al reservar toda la habitación, muy alto para lo que es. La habitación en tercer piso, muy lejos del baño y demasiado lejos de la salida!

Ventajas: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.

Ventajas: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way

Desventajas: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options

Ventajas: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.

Desventajas: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.

Ventajas: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!

Ventajas: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.

Desventajas: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).

Ventajas: Toda la experiencia fue excepcional

Desventajas: Me gustó todo

Ventajas: Edificio histórico guay. Excelente ubicación

Desventajas: El estacionamiento cuesta 67 dólares en el hotel

Ventajas: Ubicación... y eso es todo.

Desventajas: Extremadamente caro para un viejo hotel con habitaciones pequeñas. $67/día para los huéspedes es oportunistas

Ventajas: Un fantástico lugar para alojarse. Fuimos a esa ciudad para un partido de los Blackhawks. Este hotel está perfectamente ubicado. El precio, habitación, el personal, el bar y comida absolutamente increíbles. Volveré!!!

Ventajas: La ubicación era fantástica.

Desventajas: No pude controlar la temperatura de la habitación. Demasiado calor, independientemente del frío que hiciera fuera.

Ventajas: El hotel estaba en una gran ubicación.

Ventajas: Reservamos dos camas tamaño queen. Me dieron en una cama king. El chico era grosero y ni siquiera se disculparon. Servicio increíble para un hotel como este.

Ventajas: Era muy cómodo y cerca de los museos y puntos de interés.

Desventajas: Uno de nuestros desayunos no estaba bueno. La ducha es resbalosa. El ascensor es lento.

Ventajas: Gran precio Personal amable Habitación limpia Buena ducha/baño Cama cómoda 12:00 hora de salida Ubicación!

Desventajas: Mala vista La habitación era un poco pequeña

Ventajas: Ubicación.

Desventajas: La habitación era pequeña y me sentí bochorno. Pasillos y ascensores tienen alfombra que huele. Los ascensores eran lentos.

Ventajas: El personal es muy agradable.

Desventajas: Las habitaciones son muy pequeñas, las camas eran camas de tamaño queen, además, me cobraron por bebidas en el bar bill, al que nunca fuimos a...pero eliminaron el cargo

Ventajas: El inodoro

Desventajas: La mayoría de las cosas. Mucho mejores hoteles en la ciudad por el mismo precio

Ventajas: The location is amazing, the staff was so kind and the room was clean, comfortable

Desventajas: The wc is so high for a regular size person

Ventajas: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping

Desventajas: No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls

Desventajas: No servía la cafetera, la jaladera de la regadera se movía de viejo, los resortes del colchón tronaron de un lado

Ventajas: The location.

Desventajas: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.

Ventajas: We were able to book at this hotel during a very busy time.

Desventajas: We were told we would get a text when our room was ready. We never got it. We tried calling the front desk over several hours and the calls were going to a fax machine. We used the number listed on the website an on the itinerary. We even had friends try to call. We ended up leaving a WORLD SERIES game early, because we were worried they would give our room away.

Ventajas: Lo esencial incluido.

Desventajas: No hay servicio de habitación. Esperamos una eternidad para ascensores.

Ventajas: Limpia con una buena ducha.

Desventajas: Pequeño, no había nevera, microondas, cafetera, nada. Esperar pagar por todo lo extra.

Ventajas: Tan gran personal! Muy atento y se anticiparon a cada necesidad. Una gran experiencia!

Ventajas: Ubicación prácitca

Desventajas: Nos bajaron la categoría de la habitación y nos cargaron lo mismo

Desventajas: Era muy ruidoso; un montón de luces LED que había que cubrir de forma creativa; y el personal da información contradictoria sobre el crédito de $10 por no limpiar.

Ventajas: El hotel está convenientemente situado en el centro de la ciudad

Desventajas: El precio de la habitación era muy alto. Estaba dispuesto a pagar el precio, pero mis expectativas eran altas para una habitación tan pequeña sin vistas.

Ventajas: Raoul y los demás trabajadores en el servicio de desayuno fueron excelentes

Desventajas: La alfombra de mi habitación 1504 estaba vieja y sucia

Ventajas: Nada.

Desventajas: La habitación era muy pequeña. La habitación estaba descuidada. Sucia. Caro. El personal no era servicial cuando nos dieron la habitación equivocada (incluso nos gritaron).

Ventajas: Nada, salvo su ubicación

Desventajas: 1 - El personal no es amable. 2 - Los muebles y las sabanas están tan sucias.

Ventajas: La ubicación, limpieza, servicio de recepción, servicio de café, servicio de desayuno, servicio de bar con comida, servicio de aparcacoches, servicio de habitaciones, servicio de limpieza y servicio de reserva

Desventajas: El tamaño de la habitación y configuración, el precio de la habitación no incluye acceso a internet y servicio de desayuno. Por lo tanto, la relación calidad-precio que faltaba en mi opinión!

Ventajas: La ubicación y el personal... El personal era muy agradable

Desventajas: No hay cafetera en la habitación, la habitación es pequeña, prácticamente no hay sitio para poner los artículos de baño y hay dos cajones pequeños para la ropa. No hay máquinas expendedoras en ninguna parte. Las vistas son a una pared de ladrillo. Se sacrifica mucho a cambio de la ubicación. Me hospedaría en otro lugar la próxima vez. El aparcamiento era muy caro. Por el precio que pagué esperaba más

Ventajas: Check-in muy agradable y fácil. La habitación era más pequeña que la mayoría, pero tenía todo lo que necesitábamos. Era muy tranquila, sin ruido. Sin duda recomendaría este hotel a mis amigos.

Desventajas: Nos encantó.

Desventajas: The room was very small for the price. There was no place to put your clothes (no dresser). The room was a bit dirty. The elevators were extremely slow (but they had a sign stating that they were remodeling them so they became faster).

Ventajas: Location on Michigan Ave is perfect, price is good

Desventajas: Really late check in (5pm), slow elevators, noisy hallways, outdated rooms, no free wifi

Ventajas: Lovely hotel for great price on Michigan Ave. It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.

Ventajas: The hotel was clean and the staff very nice and helpful.

Desventajas: I didn't like the lack of parking specifics when booking the hotel. We were confused when we got there because there is a parking garage next to the hotel that the hotel uses but it was unclear if you go into the hotel to do this or just park in the garage.

Ventajas: Fantástica ubicación para ir de compras.

Desventajas: Descuidado y no está bien cuidada. Mi baño perdía agua y mi ducha se convirtió en frío a mitad de camino. Húmedo, oscuro, ruidoso y generalmente poco atractivo alojamiento dado el precio. No volveré.

Ventajas: Precio

Desventajas: Unidad de aire acondicionado era ruidosa como siempre lo son. Está justo al lado de la cama

Ventajas: El hotel era genial

Desventajas: Aparcamiento

Ventajas: Todo el lugar era perfecto

Ventajas: Ubicación/precio

Desventajas: Chico en la recepción en la mañana del lunes 16 de octubre. El mismo tipo que estaba al mediodía el 20 de octubre. Él cree que los clientes le deben algo. No le gusta contestar preguntas sencillas sobre el check-in/out. Fue grosero conmigo y lo vi siéndolo con otro cliente. Alguien debería ponerle en su sitio

Ventajas: Gran ubicación y un personal atento y amable.

Ventajas: La ubicación es perfecta. Cerca de todas las atracciones turísticas.

Desventajas: No desayunar.

Desventajas: Hotel debería ofrecer el desayuno.

Ventajas: El personal es agradable. Gran ubicación.

Desventajas: Moqueta manchada y rasgadas en los pasillos. Baños pequeños. Sin comodidades tales como refrigerador en la habitación o desayuno continental. Unidad de aire acondicionado ruidosa.

Ventajas: Me gusta el hecho de que está en el centro en Chicago. Donde hay todas las grandes tiendas y agradables restaurante.

Desventajas: Todo necesita reformas. Y cobran por el WiFi.

Ventajas: Todo el personal especialmente amable.

Ventajas: Las habitaciones son pequeñas y parecía anticuado. Nada tan genial sobre el hotel. La gente de recepción es servicial.

Ventajas: La ubicación es estupenda, muy padre el hotel y amables los del personal.

Desventajas: No es muy buena la señal de wifi

Ventajas: The location is great--it's near the magnificent mile, train stops, tourist attractions. Our room was small and didn't have a view, but functional and clean.

Desventajas: There was no parking included, so we had to use a garage around the corner that cost $46 per day.

Ventajas: I loved the fact that it was right off of Michigan Ave.

Desventajas: The room was extremely tiny and the staff was not so friendly. Valet was rude and took about 50 minutes to move my car while I waited.

Ventajas: Staff very friendly, excellent location, great coffee shop right next door, comfortable large room

Desventajas: Old decor, bathroom mirror and floor had stains and cracks which made it it look dirty

Ventajas: The hotel is great located walking distance to main atracttions and public transportation. Friendly staff and daily cleaning. Bed and pillows were super comfortable. Not the perfect hotel for what the price was but, again, location is more than convinient !

Desventajas: The hotel at the entrance shows more than what it really is. The room is just ok and the bathroom was old and all white. Faucets at the showers were lose and old. Carpet in the hallways not at its best. It does’t have a swimming pool, it’s a place to sleep while being in the city only but still overprice compare to what it offers.

Ventajas: Location, value, clean rooms, friendly staff, great rooftop deck with view, quiet on the floors, lively in the lobby, gym equipment.

Desventajas: Carpets could be a bit cleaner. Just being picky here, the stay was perfect if you need a place to simply crash when visiting.

Ventajas: Great location for exploring the downtown. Computer and printer available in lobby for airline checkin and boarding pass print-off. Nice happy hour deals. Slept great on the very comfy king bed with ample pillows.

Desventajas: Our room was dark and overlooking the building HVAC unit. Had a few upkeep issues, including a leaky sink drain and a mismatched coffee pot/maker, which led to it overflowing unless either only brewing half a pot at a time or manually holding down the valve. To their credit, the sink drain was repaired by our second night.