Hoteles en Chicago

Ventajas: Gran ubicación. Excelente servicio. Habitaciones bien decoradas.

Ventajas: Todo

Desventajas: Tener que salir a la mañana siguiente

Ventajas: Decoración super guay, materiales de alta calidad y equipo. Personal impresionante, gran ubicación. Cero contras. Alójate aquí si puedes permitírtelo.

Desventajas: Nada!

Ventajas: Las habitaciones más bien pequeñas, pero muy cómodas. Gente maravillosa.

Ventajas: Loved the beautiful hotel with amazing views from our room. The rooftop is also very nice. All of the staff were nice and helpful. Would definitely recommend and would stay here again.

Desventajas: Our room was pretty hot and we couldn’t get it to cool down even after turning on the ac and fan.

Desventajas: Bed could have been more comfortable

Ventajas: I can’t say enough about this hotel and the fabulous staff! My boyfriend and I came to Chicago to see Pearl Jam @ Wrigley Field... this was our first trip together. The weather was showing thunderstorms all evening throughout the concert and the wonderful man at the front desk offered us complementary ponchos so we could stay dry during the show! This hotel checked every box.... the attention to detail was amazing! The rooms very spacious and absolutely gorgeous! The mattress and bedding were impeccable! And I must say... the bathroom was the bomb.com! We will definitely return to this hotel as much as we can!

Ventajas: I loved this hotel, it is beautiful and stylish and well run. Staff was wonderful. I was offered a later cleaning time in order to get more work done in the mornings without even asking.The style of room and hotel is exactly as pictured and feels very well thought through and a lovely neo art deco concept. Wtih a surprisingly comfortable divan for reading with side table, light settings in both day/relax mode and vanity/full in the bathroom, and a proper espresso machine in the room. House keeping was excellent with comendable attention to detail and very considerate moving of things to allow proper cleaning. Everything felt very well run and well taken care of and professional.

Desventajas: I kept getting lost and found the hotel a bit tricky to find when on foot, tucked away on a side street. The entrance is also a bit hidden behind the front restaurant.

Ventajas: The hotel was classy and sleek and spotless all of which was nice but the real charm was the staff who greeted me at the door and the front desk. Jim was especially personable and helpful.

Desventajas: Loved everything

Ventajas: The concierge, specifically Tyler, was amazingly accommodating

Desventajas: House keeping never ended up cleaning my room while I was out for an extended period with our dog guest - even after I called to confirm they were coming up

Ventajas: The amenities, the terrace, the staff.

Desventajas: We ended up with a “suite” which was kind of more like handicapped bigger room but it was nice all the same although a bathtub would have been nice.

Ventajas: Nivel Club fue excepcional. El personal era indescriptible. La comida era estupenda.

Ventajas: La ubicación es excelente. El personal está bien.

Ventajas: El personal era increíble. Todo detalle de decoración de confort fue superior en calidad y sabor. Fantástica ubicación. Su increíble piscina y spa.

Desventajas: El servicio de habitación adicional

Ventajas: Everything/Room/Location/Staff/Food/cocktails

Desventajas: Nothing

Ventajas: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Desventajas: We loved everything about it.

Ventajas: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Desventajas: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Ventajas: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Desventajas: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Ventajas: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Desventajas: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Ventajas: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Ventajas: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Ventajas: Preciosa habitación. Servicio impecable

Ventajas: TODO, el servicio era el mejor y el baño grande y muy bien hecho. Agradables toques por todos lados!

Desventajas: Nada

Ventajas: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Desventajas: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Ventajas: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Ventajas: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Desventajas: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Ventajas: Muy hospitalario. Personal muy cercano. Espacio agradable!

Ventajas: Fantástica ubicación, excepcional. Volvería en un minuto.

Ventajas: La gente es amable El restaurante es muy bueno Diseño actual Las camas son cómodas

Desventajas: Unidad de aire acondicionado en la habitación era ruidoso

Ventajas: Tuvimos un gran fin de semana en el Thompson! La ubicación, el personal y la habitación era excepcional! Sin duda nos volveremos a alojar aquí de nuevo!

Desventajas: Pelo en el lavabo del baño corporal. manchas en el inodoro. Tipo de bruto para el precio.

Ventajas: La cama y la ducha eran increíbles!

Ventajas: Las habitaciones eran modernas y estaban bien equipadas. Restaurante de clase mundial a menos de 50 metros.

Ventajas: La cama es increíblemente suave y todo el personal es SUPER amable. Gran ubicación y la vida nocturna en el hotel es una ventaja. Acceso gratuito a Internet y al centro de negocios es siempre una ventaja. Genial para viajeros de negocios jóvenes y amigos.

Ventajas: Gran baño

Ventajas: Hotel boutique muy limpio y moderno! Realmente disfruté de mi estancia y volveremos!

Ventajas: Gran botones. Él tenía una excelente energía y era extremadamente agradable!

Ventajas: El personal, la ubicación, la limpieza, el alojamiento.

Desventajas: Nada

Ventajas: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Desventajas: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Ventajas: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Desventajas: nothing!

Ventajas: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Desventajas: Nothing!

Ventajas: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Ventajas: comfy bed, great location, nice lobby.

Desventajas: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Ventajas: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Desventajas: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Ventajas: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Ventajas: Beautiful. Comfortable, luxurious.

Desventajas: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Ventajas: Servicio y excelente atención al detalle

Desventajas: Que no tienen un jacuzzi en el hotel

Ventajas: Muy limpio

Desventajas: No hay un espejo de cuerpo entero en la habitación

Ventajas: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Ventajas: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Desventajas: No issues.

Ventajas: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Desventajas: None, accommodations were excellent.

Ventajas: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.

Desventajas: Self park garage was far.

Ventajas: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Desventajas: Nothing - everything was Great!

Ventajas: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Desventajas: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Ventajas: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Desventajas: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Ventajas: Gran personal.

Ventajas: Hermoso. Servicio increíble. Volveré.

Ventajas: Hotel moderno con características históricas. Gran personal

Desventajas: El calentador funcionaba de manera extraña y era difícil regular la temperatura en la habitación.

Ventajas: I love the decor, the service, and the amenities. It’s such a nice hotel. Little touches like a yoga mat in your closet was really refreshing. Every part of that hotel was beautiful to look at.

Desventajas: Construction happens on the street in the middle of the night because you Are in the heart of downtown. Also, restaurants close early and on weekends because again you’re downtown.

Ventajas: Todo. Me gustó todo. Las cápsulas y las duchas y el personal. Awesomeness.

Desventajas: Que no pude quedarme más tiempo... Me encantó todo acerca de la habitación.

Desventajas: Tipo gimnasio de es una mierda.

Desventajas: La cafetería tiene bajado.

Ventajas: El personal es maravilloso.

Desventajas: El servicio de habitaciones era incoherente. Pedimos Sandwich dos veces, nos trajeron sandwiches diferentes

Ventajas: Ubicación, personal amable

Ventajas: Hora feliz de 7-8 pm, bebidas gratis para los huéspedes del hotel

Ventajas: Distribución, comodidades, cama

Ventajas: Todo

Desventajas: Nada

Ventajas: Bed was very comfortable. Room very clean.

Desventajas: The room was a little noisy from outside noise.

Ventajas: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.

Desventajas: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Ventajas: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Desventajas: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Ventajas: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Desventajas: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Ventajas: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Desventajas: That we didn't get to stay longer!

Ventajas: Ambiente divertido, elementos de diseño interesante y gran arquitectura. Me encantó Cindy y comedor de cerezo.

Desventajas: Laberinto como corredores. No hay servicio de noche (toallas limpias, de cobertura).

Ventajas: Hotel único con espacios bonitos y mobiliario. El personal era amable y servicial. Al otro lado de la calle desde la escultura cloud en Millennium Park. Lo recomiendo mucho!

Ventajas: Me encantó la ubicación, el personal y la cama

Desventajas: Odié no tener una bañera, sólo ducha. La vista de la habitación era una estructura metálica y un muro de cemento. La habitación era muy pequeña.

Ventajas: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Ventajas: Beds very comfortable. Location was perfect.

Desventajas: Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.

Ventajas: Public spaces, vibe, decor, the radio in room.

Desventajas: The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.

Ventajas: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Desventajas: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Ventajas: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Desventajas: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Ventajas: Gran ubicación, una cómoda cama. Tranquila. Buen restaurante y panadería de abajo. Personal muy amable y servicial. Excelente relación calidad-precio.

Desventajas: La habitación era muy, muy sencilla. No atendieron mi solicitud para la ropa de cama con plumas gratis.

Ventajas: La proximidad a restaurantes, bares y actividades de diversión no puede ser mejor. El personal era agradable y servicial.

Ventajas: Habitación cómoda. Excelente atención al detalle. Bar del hotel super guay.

Desventajas: No tengo ninguna queja.

Ventajas: Lugar muy ordenado, fantástica ubicación y precio

Ventajas: Un pequeño hotel fabuloso. Ubicación excelente, decoración única, con un tema de rock and roll, y los precios imbatibles después de buscar todo un día en línea. Claro, las habitaciones son pequeñas, pero modernas y limpias. Y hay muy buena música en el lobby, la panadería y Berkshire Room. Aquí es donde se hospeda la gente guay... aunque tengan más de 50 años.

Ventajas: El personal de recepción fue de mucha ayuda, aunque no les había llegado mi reserva de Expedia. Tomaron mi equipaje y mi número de teléfono y me llamaron cuando la habitación estaba lista. La habitación estaba limpia y me gustó la decoración.

Desventajas: Nada

Ventajas: Tranquilo, peculiar, camas, excelente ubicación. Me encantaron la batas gratuitas, entregadas a la mañana en la puerta por joe. Vista de la pared de mi habitación, pero tampoco ningún ruido de la calle!

Desventajas: Un poco caro.

Ventajas: Un lugar muy chulo. La ubicación era estupenda y las habitaciones estaban limpias.

Desventajas: Nada

Ventajas: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.

Desventajas: Noisy hvac unit.

Ventajas: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel

Ventajas: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.

Ventajas: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport.

Desventajas: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.

Ventajas: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.

Ventajas: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Desventajas: I thought they had a steam room but it was only a hot tub.

Ventajas: Personal muy agradable y excelente ubicación

Desventajas: Fue perfecto

Ventajas: Servicios de comunicación personal, inesperado, todo el final. Tecnología y uso de la misma para aprovechar al máximo de su estancia. Para nuestro Shitzu muy complaciente. Gran ubicación.

Desventajas: El servicio de habitación era lo que esperaba por hoteles similares. Caro, Ave, los artículos de calidad limitada. No tome mucho para proporcionar mejor de lo esperado.

Ventajas: El personal es estupendo y muy servicial y amable

Ventajas: Prácticamente todo ... muy boutique ... el personal es estupendo ... sala mantenimiento cinco estrellas ... Una ubicación fantástica

Desventajas: No tengo ninguna queja

Ventajas: El Talbott es un acogedor y bonito hotel pequeño con buenas comodidades. El personal es amable y atento. Es el favorito para nosotros cada vez que visitamos el centro de Chicago.

Ventajas: La ubicación no puede ser mejor. Un gran vestíbulo y bar del hotel. El personal en su punto. Gran mini-bar sin diferencia de precio.

Desventajas: Los pasillos oscuros, antiguos. Muy lento el ascensor. La cama no era muy cómoda. Las habitaciones olían un poco a humo. La plancha dañó algunas de nuestras ropas.

Ventajas: Large Rooms, Great beds

Desventajas: The restaurant was small with limited options but it appears they are renovating.

Ventajas: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Desventajas: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Ventajas: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Desventajas: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Ventajas: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Ventajas: Lounge, entrance.

Desventajas: 1st room constantly smelled like someone was smoking in our room, so the front desk switched our room (which was nice). Only one elevator working, long waits.

Ventajas: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Desventajas: There was nothing we did not like.

Ventajas: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Ventajas: Great location and friendly helpful staff. Comfortable bed and great bathroom.

Desventajas: There is complementary coffee in the lobby however, I’m room coffee would have been preferred.

Ventajas: We loved the location and the staff

Desventajas: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.

Ventajas: Llevé a mi hijo de 5 años a ver Chicago. Me encanta la tranquilidad del hotel. El personal era fantástico. Obtienes lo que pagas.

Ventajas: The hotel was in a great location. The room was beautiful and the staff was amazing.

Desventajas: I wish the refrigerator allowed room for guest to chill pop or milk.

Ventajas: The staff was amazing!

Desventajas: The dated feel of the room definitely did not live up the the 5-star rating.

Ventajas: Staff was very welcoming and accommodating.

Ventajas: I liked how unique the bathtub has open doors to look out the window.

Ventajas: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Desventajas: No.

Ventajas: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Desventajas: The employees were not honest in attempting to maximize the hotels profits

Desventajas: Bed was hard

Ventajas: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Desventajas: yes that i did not stay another night

Ventajas: Staff is very friendly and helpful.

Ventajas: Best location and best service!

Ventajas: Location. Swimming pool.

Desventajas: Not really

Ventajas: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!

Ventajas: La atención al detalle era espectacular, por encima y más allá de servicio

Ventajas: Ubicación y personal amable

Desventajas: Bar, ubicación y personal

Ventajas: Limpio, el personal era amable y profesional. Me encanta venir aquí a tomar un descanso. Yo a menudo puede encontrar un precio bastante decente, teniendo en cuenta la ubicación.

Ventajas: Ubicación y vida nocturna

Ventajas: Mi hotel para estancias en la ciudad

Ventajas: Excepcional servicio al cliente, formación grandes habitaciones, Super

Desventajas: El personal era terrible, inútil en más de una ocasión

Ventajas: Todo fue perfecto. Increíbles vistas del río. Abierto sólo un mes.

Ventajas: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Desventajas: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Desventajas: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Ventajas: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Ventajas: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Desventajas: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Ventajas: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Desventajas: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Ventajas: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Ventajas: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Desventajas: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Ventajas: Todo parecía genial, compartí una habitación con chicas. El baño era perfecto y limpio. Gran servicio!

Desventajas: Nada que no me gustara.

Ventajas: The decoration and furniture are amazing. The service it's good overall and I don't have any complain.

Desventajas: The tram is next to the place, not so noisy but if you are like the princess...