Congress Plaza Hotel

Smelly and outdated

Ventajas: Location

Desventajas: When I first checked in I was given a room key and when I went to the room somebody was already there. The staff change my room and acted like it was no big deal. The hallway on the third floor smelled like somebody threw up. The bed was uncomfortable and the hallway was very noisy. I checked out a day early and was able to find a much better room at a different hotel thankfully

Imperfect staff

Ventajas: Room was clean. Maid service provided excellent work.

Desventajas: Stayed at the hotel during a warm spell in April. Room was hot and uncomfortable. No individual thermostats. Cannot get a straight answer whether or not there was air conditioning. The website miss lead about barbering availability on the premises and had trouble with dry cleaning a suit.

Don't bother with this place, many better options

Ventajas: close to Soldier Field

Desventajas: No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.

Hotel Motel con una fachada de hotel

Ventajas: Ubicación

Desventajas: A/C apenas funcionaba y la ventilación estaba oxidada Las toallas y las sábanas tenían manchas de sangre basura debajo de la cama

Desventajas: Personal horrible sucio