Old world wear and tear
It's a grand old hotel with lots of services and a friendly helpful staff.
The place is getting pretty worn out, which gives it a feeling a shabbiness.
Todo estaba bien! Gran lugar!
Good For Light Business & Leisure Travel
The proximity to Grant Park is great!
Responsiveness to room requests were slow to non existent. I had to make three requests to have extra pillows delivered to my room (one request in person to the front desk staff, one to housekeeping, and one using the mobile app). I thought that was a bit excessive to get two extra pillows that I was told would be delivered the first time I walked down to the lobby and asked in person.
A beautiful place
If you are into architecture, this place will wow you. The intricacies of the interior decorations, the ornate massive stair case from the lobby to the second floor was something to behold. The rooms were a little tight but enough. Will definitely stay there again in my next trip to that city.
Good stay, coffee line too long
Staff, room, location.
Only one kiosk to get coffee in the morning. You need to fix this. There is no reason it should take 20 min to get a coffee and pastry in the morning.
Good room rate. Staff was very friendly.Very good location.
Very disappointed that we were not informed of the very expensive over night parking fee.
Location Location Location
Liked: - Location of the hotel, right on a Michigan Ave - Professional staff - Big and clean swimming pool Did Not like: - No laundromat facilities onsite (important for me with family of 5 and extended stay) - Outrageous rate of $56.00 parking rate for 12+ hours - Have to pay to use the exercise facilities
The staff was friendly and remembered me by name.
The room was much smaller than expected for the Hilton. Parking is OUTRAGEOUS!
Chicago's got it all!
A Very Walkable City with wonderful waterfront area and Great Food at Lou Malnati's and Gene & Georgetti. Museums, Aquarium, Planetarium, Soldier Field, Jazz Clubs and Great Restaurants...Everything is centrally located in and around Grant Park which is right across the street from the HILTON CHICAGO.
The bed pillows were AWFUL! mushy and no support. A minor point, that would NOT prevent me from staying there again. My biggest CON was the cost of parking $56/day (self park) or $70/day (valet), for the cost of the room it should be included. Also in-room WiFi is an additional charge, should also be included.
Loved the Luxurious Amenities this hotel offers. Our room was comfortable, cold, and dark. All we needed was a fan to soothe me to sleep and upon calling the front desk, they delivered a fan to our room.
Only negative I have is that our room had poor lighting. I'm a makeup artist so lighting is key for anyone to put on makeup, let alone a professional makeup artist like myself. Upgrade the lighting please!!
My hotel was right acros from the park..a short walk from the museum and aquarium, as well as a ferry to the pier! The room was clean and large, and the staff was friendly and helpful. The lobby was beautiful! Hotel also has a large pool..was over all very impressed, would stay again on a return visit!
That I had to leave!
The location is good: close to subway, next to park, easy to get food to eat.
I thought this is a 4-star hotel. When I saw the entrance of this hotel, it looks like 4-star. But when I got into the room, I thought I was in a 2-star Inn. The coffee maker is dirty, full of dust. The computer is not working and not able to off screen. The decoration of the room doesn't look like 4-star. Also, when the guest at next room used the bathroom, the loud "boom" sound would shock you. The WiFi is only free at lobby. The speed is really slow. When I refused to pay $30 for upgrade room with WiFi, the staff looked not happy. My teen girl was very disappointed for her trip to Chicago. She always wants to stay in hotel but this time she didn't want to stay longer.
Preciosas vistas y habitaciones
Hacía calor por la noche en las habitaciones y tuve que ducharme para sentirme mejor.
Ubicación, apariencia y confort
La habitación no tenía nevera
Si te alojas en Hilton Chicago- Michigan Ave Cultural Mile, disfrutarás de una céntrica ubicación en Chicago, a pocos pasos de Columbia College Chicago y a cinco minutos a pie de Grant Park. Tendrás centro de negocios, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Basado en 6.603 opiniones
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