Hoteles en Chicago próximos a Magnificent Mile

Ventajas: Gran servicio de atención al cliente, el personal fue de increíble ayuda..

Ventajas: El personal era muy agradable y servicial. Las habitaciones eran grandes y cómodas.

Ventajas: El personal era muy servicial y amable. Tomaron muy bien de nosotros. Sin duda me alojaría aquí de nuevo.

Ventajas: Me encantaron las habitaciones y las vistas!

Ventajas: Gran Habitación. Gran ubicación.

Desventajas: Las habitaciones del hotel eran absolutamente increíbles.

Ventajas: Ubicación.

Desventajas: Nada.

Ventajas: Habitación agradable, buena ubicación, buen bar de la azotea

Desventajas: La ducha no funcionaba

Ventajas: Elegante hotel, cómodas camas, y una ducha de lluvia. ¡Me encantó!

Ventajas: Muy complaciente. El personal era muy servicial y amable. Un fantástico lugar para alojarse!

Ventajas: Nos alojamos en una habitación king de la esquina. Ventanales de suelo a techo suelos de madera noble y un gran baño con ducha (voyeuristica). La parte de arriba del bar es genial y el ambiente general del hotel es sexy- boutique. No cabe duda de que volveremos.

Ventajas: Era muy pintoresco, pero moderno. Tranquilo pero divertido!

Ventajas: Housekeeper she come by 8 am to wake up this is the only bed thing !!!

Ventajas: The location of this hotel is perfect. It's a few blocks away from the river, Michigan avenue, and the Lake. Our room was very chic. There are hardwood floors, a nice desk area, a large bathroom, and a balcony. The minibar and room service were appropriately priced. We also loved the doorman, TJ, he was always very friendly and had the best recommendations for places to go. Make sure to ask him if you need any assistance with activities or restaraunts. He was much better than the concierge inside the hotel.

Desventajas: The only odd thing about the room is that the entire bathroom can be open to the bed. There is a curtain from the outside that only just covers it. The concierge at the hotel was also sub par. When I asked where to get sushi he suggested the hotel restaraunt and when I asked where to get bagels in the morning he suggested whole foods. I was unhappy with this service as a concierge because they should know the hot spots in the city.

Desventajas: We checked into the hotel at about 8 in the evening the night befor, and the desk clerk at that time let us know if we needed a late check-out just let the front desk know.... In the morning around 1030am, we requested from a different desk clerk a later check out time of an hour ot so. The clerk at the desk was undeservedly rude to us in telling us no. There are many better ways to deliver a no to a paying guest.

Ventajas: The architecture was the primary reason I choose the Dana hotel.

Desventajas: I could hear a party going on in the room across the hallway, obviously very annoying at 10:30pm when i'm trying to sleep. When I complained the desk staff responded by telling me the noise complaint policy and that it may take a while for them to deal with the noise since the "partiers" have rights too. They weren't apologizing and they treated me like I was being difficult. What is difficult about expecting a hotel room to be place suitable for sleep? It took them over 15 minutes and 2 trips to the lobby to make things right but only after the concierge stepped in to offer an apology and an upgraded room away from the noise. He was the only one that appeared to have any hospitality training. They should hire more employees like him. Ultimately Chicago has so many hotel options, I can't see a reason to stay at Dana again.

Ventajas: I liked the room and the view

Desventajas: I drove from Milwaukee to Chicago for the overnight stay me and my fiancee for her birthday and we were hoping to attend the lounge on the rooftop and was denied due to a dresscode we knew nothing about i feel if i paid my money and staying at the hotel i should've been able to attend or at least tell your customers ahead of time about dresscode unfair and drove to Chicago for nothing completely disappointed

Ventajas: Nice front desk staff and security cool there it's a club inside

Desventajas: Check in check out times You can hear everything in the hall not good Couldent use gym because of moving equipment Furniture wood and stuff getting old Saw noise complaints but there is a Club upstairs then walls

Ventajas: Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party

Ventajas: Disfrutamos de la piscina, bañera de hidromasaje y gimnasio. Las camas y la ropa de cama eran muy cómodas. El personal era muy servicial.

Ventajas: Gran ubicación cerca de la avenida Michigan. Pero una calle muy tranquila en general por una gran ubicación.

Desventajas: Las habitaciones son un poco oscuras.

Ventajas: Gran habitación limpia, y el personal amable

Desventajas: Me gustó todo.

Ventajas: Las habitaciones eran muy cómodas y limpias. El personal es cortés y amable. La ubicación es excelente para ir de compras. Sin duda me volvería a alojar allí.

Ventajas: La ubicación estaba a una corta distancia a pie de todo. El hotel era muy cómodo.

Ventajas: Close to shops at magnificent mile

Desventajas: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Desventajas: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.

Ventajas: Location, value, amenities, staff, rooms, property were all excellent.

Desventajas: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Ventajas: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Desventajas: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Ventajas: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Desventajas: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Ventajas: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Ventajas: Decoración y restaurante

Ventajas: Me encantó el estilo, comodidad y un servicio excepcional.

Ventajas: Gran ubicación, gran relación calidad-precio.

Desventajas: El personal necesita dejar de actuar con tanta altanería. Sí, es el Sofitel, pero ya...

Ventajas: Lugar fantástico. Convenientemente ubicado. Satisfechos en general con la propiedad.

Desventajas: Las habitaciones son demasiado pequeñas

Ventajas: El ambiente francés.

Desventajas: Un poco caro.

Ventajas: Hermoso hotel

Desventajas: La cama era demasiado blanda

Ventajas: La habitación estaba bien equipada y muy funcional

Ventajas: Desde una estancia anterior (que no era su Nivel normal) se observaron en el ordenador Y dieron una mejora de habitación. Sin duda un énfasis En servicio!

Desventajas: Nada

Ventajas: Muy cerca de Michigan Ave, muy limpio, habitación amplia para el centro de Chicago, y un personal servicial. Probablemente no es apto para niños, pero genial cuando quieres tomarte un descanso de ellos.

Ventajas: Gran servicio (agradable y atractiva recepcionista), excelente ubicación y, en general, es muy agradable.

Desventajas: No había spa o ni sauna. No había luz en la ducha y en general las instalaciones eran menos lujosas que en otros sitios (específicamente Sofitel Athens), aunque era muy agradable. extrañas decoraciones para las vacaciones en el vestíbulo ...

Ventajas: Preciosa decoración.

Desventajas: El desayuno era caro y no tan bueno.

Ventajas: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Desventajas: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Ventajas: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

Ventajas: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Desventajas: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Ventajas: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.

Ventajas: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Ventajas: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Desventajas: That we eventually had to leave. Everything was wonderful!

Desventajas: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Ventajas: I would have preferred a discount on the Parking for staying in the hotel.

Ventajas: Gran ubicación cerca del lago y a poca hasta del río. Buena ducha con gran cabezal.

Desventajas: Ambulancias y coches de policía toda la noche, lo que nos mantuvo despiertos. La cama era como una roca y las almohadas no eran geniales!

Ventajas: Gran buffet a la carta

Desventajas: El aparcamiento era difícil de encontrar y cuesta 37.00 dólares por día. Las bebidas de la recepción de noche eran geniales, pero la comida no lo era. La habitación era estupenda. El personal era muy servicial. En general, quedamos muy satisfechos con la estancia.

Ventajas: Personal amable. El desayuno es excelente. Disfrutamos de la hora feliz cada noche.

Ventajas: No es práctico. Mal servicio

Ventajas: Situado cerca de los centros comerciales y conferencias

Desventajas: Las comodidades son normales

Ventajas: Personal amable y limpio

Desventajas: No tengo quejas

Ventajas: Un hotel agradable, informal y cómodo. Gran desayuno. Muy conveniente para ir a Navy Pier. Sin duda recomendaría a mis amigos y me alojaría aquí de nuevo.

Ventajas: Overall Ambience, suits and catering attitude.

Desventajas: Location.

Ventajas: Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible.

Desventajas: The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.

Ventajas: Very good location

Desventajas: Hotel wasn't nearly as nice as other embassy suites I have stayed at.

Ventajas: Great location and comfortable rooms; breakfast was an awesome surprise in variety and quality

Desventajas: Room service was slow, rooms not super clean and could definitely do without the lobby dance music during the day when kids were napping

Ventajas: Stayed here Dec 12-14, 2014, this was our 2nd time staying here due to close proximity to Navy Pier's Winter Wonderland. Last year the Manager's reception offered better appetizers, seemed to be a bit cheaper this year. Staff is wonderful and room was really clean. We had an issue with the thermostat, it was almost 80 degrees the whole stay. The kids love it here, it's really family oriented. They seemed to like swimming in the pool better than Winter Wonderland, they made several little friends during our short stay. Will probably be back next year, we love it here.