Hoteles en University City, Charlotte

Ventajas: El hotel estaba muy limpio y disfruté del desayuno y de la tarifa que estaba incluido.

Ventajas: Personal amable

Ventajas: Me encantaron los tacos por la noche y el desayuno ...gratis.

Desventajas: No hay cámara de seguridad en los aparcamientos. Un coche se rompió durante la noche (4 de junio o 5). Cuando un caballero entró y me preguntó si había cámaras... por supuesto que no había.

Ventajas: El personal era muy amable y el desayuno era increíble!

Desventajas: Nada

Desventajas: Pros: Apreciamos la limpieza y las camas eran cómodas Contras: Insonorizar las paredes o hacer el timbre del ascensor más tranquilo. Nos despertaron varias veces en la noche.

Ventajas: La habitación olía a limpio y fresca. La ropa de cama era suave y el colchón era súper cómodo. Un gran servicio de atención al cliente. Gran desayuno buffet.

Ventajas: Realmente disfrutamos del desayuno caliente gratuito y la habitación y el baño estaban limpios

Ventajas: Happy hour.

Ventajas: El personal era muy amable y servicial.

Ventajas: Price

Desventajas: No

Ventajas: Location

Desventajas: Nothing

Ventajas: Parking and staff

Desventajas: Someone was sent to my door from the front desk that I didn't know and was banging on the door as if I knew them. The front desk called but I told them that I didn't know a hotel employee however she was sent to the room anyway! Spoke to a manager about

Ventajas: Could not understand the front desk clerk; did not speak clearly. Otherwise oo. Needs to slow down her speech.

Ventajas: Great location; pool was open, even in November; friendly and attentive staff

Desventajas: Breakfast wasn't great, but satisfied our needs

Ventajas: Staff was nice

Desventajas: Lots of people loitering around the lobby No in room coffee

Ventajas: Drink comps Kickbacks Popcorn Indoor pool

Desventajas: Nothing

Ventajas: Covid-19 prevented Drury from business as usual so both kick-back and breakfast were modified but a nice touch; Drury is a friendly place to stay on ones way to or from

Ventajas: Location & breakfast

Desventajas: no

Ventajas: We stay here each year and always enjoy our stay.

Desventajas: Prices were jacked up during CIAA . Need to upgrade sofas and chairs in rooms

Ventajas: Loved the pool, having a free breakfast and happy hour, and were encouraged to chose not to have the room cleaned if we didn't need it cleaned. Help save the environment, yay!

Ventajas: Everything was nice. I enjoyed the dinner food, although the combination was a little unfamiliar. ie hotdogs and pasta. But it was still nice to have. The breakfast was enjoyable also. The bed and pillows were most comfortable. It made me just not want to get up. The staff were very friendly and so were the guests.

Desventajas: I don't really care too much for pet-friendly hotels. I don't like sleeping in a bed where animals have been in.

Ventajas: Room was very clean.

Desventajas: The hotel ran out of towels. A older staff member was very rude. It was a woman she work the weekends.

Ventajas: First time staying here, it was clean, comfortable, and the staff was welcoming! We would go back again! If I had to complain it was that the breakfast smelled so good, but we already made plans to go out to eat!!!

Desventajas: Absolutely nothing!!! The only thing I would complain about was how good the food smelled when we left in the morning but we had made plans to eat somewhere else and had to get on the road!!

Ventajas: The Indian lady staff who. She was a very big help whenever I approached her. The other staff were all “blah”.

Desventajas: Besides hotel employee, the lady staff at the front desk, the other staff would “appear” to be helpful but not quite... like what I wrote above, they were just “blah”. I did not get the services I expected because of the COVID-19

Ventajas: The room was very spacious

Desventajas: N/a

Ventajas: Amazing all the way around

Desventajas: N/A

Ventajas: Location

Desventajas: Had to request new linens, towels and washcloths. Housekeeping was slack. Noisy at night. Room above us sounded like a party was going on. Next night dog barked for literally 45 minutes.

Ventajas: The customer service.

Desventajas: No pros

Ventajas: It's comfortable, modern and quiet. The staff is great, professional and welcoming. It's very near IKEA.

Ventajas: The room and amenities were great. The rooms were clean and the bed was beyond comfortable.

Desventajas: We made two separate bookings to extend our stay at this hotel. We were told when we checked in for our first night to come back downstairs in the morning at checkout (12pm) and recheck in the the same room. The next morning arrived and we did exactly that. We rechecked in and came back upstairs to relax. We got a knock on the door from housekeeping and we relayed the message that we had extended our stay and we had a separate booking for the room. She told us about okay. After about 10 minutes there was another knock at the door and management for housekeeping was at the door. She was rude and told us “y’all don’t have a reservation for this room. So y’all need to leave because my staff needs to clean this room and it’s 12.” We explained to her that we had confirmed our second night with the front desk and they knew we were here and had another night scheduled. Her response again was that “the lady at the desk you checked in with is not the manager, y’all can’t be here”, that this wasn’t her problem and we needed to go down to the desk because it’s 12pm and it’s checkout. We went to speak with the manager of the hotel and confirmed our second reservation. He said that he did see the reservation and explained that the person who checked us in unfortunately had not conveyed that to housekeeping and he apologized. We explained to him that the delivery of the message we received could have been relayed differently. As we’re speaking to the manager about our experience the housekeeping manager interrupted and said “I was not rude to y’all...I was not rude! Y’all didn’t show up in my system—“ to which the hotel manager had to stop her and asked her to leave. It was not the hotel manager’s fault. In fact when we asked to cancel our second booking he did so and did not charge us for the previous night’s stay. However, the housekeeping manager’s behavior was inappropriate and will likely be the reason we do not return to this hotel.

Ventajas: Everything

Ventajas: Bed very comfortable, room spacious

Desventajas: Expensive

Ventajas: Big room, comfortable beds, good location, convenient breakfast

Desventajas: No

Ventajas: El personal era genial

Ventajas: Nos gustaron las camas y la comodidad del colchón. También era muy agradable tener una nevera y un microondas disponibles en la habitación. La lavandería a monedas es siempre un complemento de bienvenida. La piscina era bonita y siempre estaba vacía. El desayuno era bueno. Me gustó la adición de yogur griego. ¡el café era muy bueno! La mayoría del personal era amable y servicial.

Desventajas: El "gimnasio" estaba bien, pero nada más. No hay campanas, no hay pesas. La máquina de ciclismo y una cinta de andar no funcionaban. Era sorprendente ver a los amas de casa más atentos a hablar en sus teléfonos celulares que hacer su trabajo.

Ventajas: El personal era muy servicial, la habitación bonita y espaciosa. No haría mi estancia de forma diferente.

Ventajas: El personal es muy amable. La habitación estaba limpia y era cómoda. Sin duda volveré la próxima vez que esté en la zona. ¡Gran relación calidad-precio!

Desventajas: El hecho de que tuve que conducir hasta Charlotte para alojarme allí. ;)

Desventajas: El hotel debe estar realizando reformas. Había un montón de plástico por todo el lugar. La habitación que tenía en el primer piso no estaba bien iluminada. Luego, cuando llegué a alguien a entrar y añadir bombillas a las lámparas del dormitorio, sacaron la electricidad de todas las habitaciones. Así que tuve que mudarme a una habitación en el segundo piso. No fue una buena experiencia en absoluto.

Ventajas: Estaba en su mayor parte limpio, era bastante práctico para llegar a la playa, y el personal era muy agradable. Nos encantó que realmente aplicaran su política de no fumar.

Desventajas: Aunque la mayoría estaba limpia, las sábanas parecían que no habían sido limpiadas desde que Jesús nació, y la única máquina de hielo en funcionamiento estaba en el último piso. También su máquina de cambio no funcionó para la máquina de aperitivos, y no estaban dispuestos o no podían romperlo en el registro

Ventajas: Todo. :)

Desventajas: No tengo ninguna queja, excepto que no estaba tan cerca como quería ir a Mt Destination.

Ventajas: Piscina

Desventajas: Piscina

Ventajas:  

Desventajas:  

Ventajas: La amabilidad de los empleados

Desventajas: El desayuno muy pobre y mal presentado

Ventajas: Cleanroom, friendly staff , great breakfast. Convenient to shopping.

Desventajas: Only complaint was the bed. Pillows were very thin and mattress not comfortable.

Ventajas: Everything

Desventajas: I was just a little upset cause of the free breakfast but I understand cause of the rona

Ventajas: The room was nice, the bed was comfortable and it was in a great spot off the highway.

Desventajas: The fact that the trash wasnt emptied out. Trash from the last guest was still there along with a filthy towel left on the bathroom counter.

Ventajas: there was no breakfast, the comfortable spacious room

Desventajas: There was no breakfast and checkout not til 12pm the staff knocking on the door waking me out my sleep 9am -10am asking if Im checking out, I like to sleep late thats why I do12 pm checkout

Ventajas: I love everything staff was helpful. The room was nice and clean and comfortable.

Ventajas: QUIET

Ventajas: I liked the setup of the room I had I just wish the carpet and all soft material is cleaned so that smell could get out of the room

Desventajas: The room smelled like old stale corn chips with mildew mixed in. There was only one person working at the desk work. When I arrived I stood at the desk to checking for about ten minutes before any one came to the desk.

Ventajas: The jacuzzi was a plus. It is located near plenty of shopping and restaurants.

Desventajas: Somebody was smoking marijuana on the floor and the smell came into my room. It was very strong and caused my wife and I a headache. The bed was too soft and the head of the bed sat lower than the foot of the bed.

Ventajas: Location

Desventajas: Maintenance was slow to react to issues

Ventajas: Location

Ventajas: Un hotel bonito, limpio y actualizado. La habitación era muy espaciosa, había muchas toallas y almohadas disponibles en la habitación. Un lugar estupendo y sin duda volvería

Desventajas: No es su problema, pero no fue fácil encontrarlo con toda la construcción en la carretera, si ves el nombre en el edificio te lo perderás

Ventajas: Limpio. Amables y serviciales

Ventajas: Las habitaciones estaban limpias. El personal era amable. Desayuno de cortesía dio en el clavo

Desventajas: No hay presión de agua en la ducha, me impediría volver a este hotel.

Ventajas: Este hotel estaba muy limpio y las habitaciones están muy bien actualizadas. El desayuno gratuito es más que suficiente, incluyendo un bar caliente y las opciones de desayuno del molino. La ubicación es perfecta y está a sólo 10 minutos del centro de Charlotte.

Desventajas: La cama era un poco demasiado firme para mí, pero eso es sólo una cuestión de preferencia.

Ventajas: El hotel estaba limpio, la habitación era agradable.

Desventajas: Alrededor de la 1 de la mañana, alguien empezó a gritar "¿Qué es el walmart!?!" golpeando en las paredes. Sonaba muy enojado.

Ventajas: Room size.

Desventajas: My car was broken into along with several other cars right in front of the main lobby. The cameras on site did not record the incidents. NO EXCUSES!!

Ventajas: Staff is very friendly. They go above and beyond to accommodate you.

Desventajas: The hotel is secluded in a way so it is an easy target for car break ins.

Ventajas: Room was clean

Desventajas: Break fast doesn't start till 6.30AM on weekdays and 7Am on weekends, wish it was 6AM all days irrespective of the day of week

Ventajas: Everything except for the shower curtain was perfect

Desventajas: Shower curtain will not remain closed and it leaked

Ventajas: Hotel employee was wonderful. Very accommodating the entire I stayed. My room was spotless. I enjoyed the breakfast.

Desventajas: Please provide more of a variety with your breakfast. Add some cheese on the side for your eggs. Also, most people no longer eat pork sausage, think about some turkey bacon or another type of breakfast meat.

Ventajas: Very clean Hotel

Desventajas: The feel of the towels and sheets on the beds

Ventajas: Very clean and upscale.. It was the best sleep I had in a long time..

Desventajas: No

Ventajas: Nice and quiet. The worst part was trying to find a hotel with NO SIGNAGE. I went thru three dead ends and closed businesses because it was dark out and they have no signs. They are located in the middle of a mess!

Desventajas: Just see above

Desventajas: The WiFi was terrible! I give it a zero. I had to come downstairs to the lobby to get the internet. I told the attendant at the front desk who was on duty during the evening and night hours but she didn’t seem to care or tried to accommodate me.

Ventajas: Lots of restaurants near by.

Desventajas: Guest were very loud all night

Ventajas: Night checkin was vert nice

Desventajas: Did not clean room next day , had to get towels myself. The toilet was dirty on outside toilet clogged they sad I would need to come get plunger and unclog I said no I don't plug toilets If I had to go I got in shower no one cane until next morning

Ventajas: Camas de matrimonio

Ventajas: El personal era amable y muy servicial.

Ventajas: Everything

Ventajas: Everything was great! Clean rooms, staff was very friendly

Ventajas: Staff was friendly and helpful.

Desventajas: The key I was issued did not work to opwn the exterior door. Other guest had this issue as well. Had to use the lobby which was since my room was close by.

Ventajas: The location

Desventajas: Didn't like the front desk lady she was extremely rude didn't like that my key card didn't work had to constantly replace it didn't like that house keeping woke me up at 8am and came back three more times after that making me feel rushed to leave

Ventajas: The staff were really accommodating and pleasant. They for sure made the experience much better than it could have been.

Desventajas: Unfortunately, we opened the closet and there was a cup, sock and other trash from a previous guest sitting in plain site. We figured it wasn't a huge deal but then a little later we found more trash from other guests behind the couch pillow- yuck!

Ventajas: location and the wonderful staff

Desventajas: no

Ventajas: guy at the front desk

Desventajas: no breakfast with deal

Ventajas: The bar and the room.

Desventajas: Nothing much.

Ventajas:  the Front Desk is Amazing! Courteous, professional, kind and efficient! Every hotel should have staff as genuine and caring as he is! He took care of every need immediately, and had even checked to see that we were coming in that night!

Desventajas: I wish you could drive straight through from the hotel to TGI Fridays. Getting in & out wasn't easiest. And I wish there were extra blankets/bedding for the sofa pull out already in the room.

Ventajas: It was in the perfect location for us to explore Charlotte with ease.

Desventajas: No. Loved it.

Ventajas: Location, clean, well appointed.

Desventajas: No

Ventajas: I loved the decor of the hotel. It was very bright and open. Loved the colors and how the flow of the hotel is. The room was very comfortable, I loved the open space and the couch. It was clean and stylish. I also loved the little nook that was behind the sink. I could put all my makeup and things without cluttering the actual sink area.

Desventajas: Nothing, everything was great. I had no problems, it was quiet, staff was friendly, check in was fast. No issues.