La encía La habitación... Los botones
Estaba de paso por NC y necesitábamos un hotel agradable a un precio decente, y me sorprendió la oferta que me dieron en un hotel que para mí debe ser 7 estrellas Las habitaciones eran espaciosas y modernas, las camas y las almohadas son muy cómodas, el baño muy guay
Ubicación, precio Aire acondicionado en la habitación no podía llegar más abajo de 72 grados
El personal era muy amable Las habitaciones olían como un cenicero, de 10 años. Las habitaciones son viejas y sucias. Muy ruidoso. Servicio de aparcamiento obligatorio. Me encanta Omni, pero este es lo menos
El conserje y el personal fueron increíbles Es un hotel viejo, no lo que esperaba de la marca Omni
Excelente restaurante, habitación hermosa Opciones de Internet malas para los huéspedes. No hay ethernet, WiFi malo
The location, staff, and room were great! Very helpful staff and comfortable beds. They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.
The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome. We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.
Great breakfast in the morning and great nightlife at the bar with amazing rooftop patio. Internet connection never really worked so we didn't make use of it.
Nothing about this hotel is worthy of positive comment except the Valet Servicecleam Cleanliness. Service. Food. Beds. Quiet - the walls are paper thin. Elevator access - terrible. Response to problems - pass the buck. I do go to Charlotte a bit and I will NEVER stay here again.. Room was filthy with hair in the tub and used tissues behind the bed. The rolls were literally half baked dough. The beds could have been from the Spanish Inquisition. Worst of all was the front desk staff. While courteous, their answer was to pass the remarks on to Management and "see what could be done". Hey Hyatt - Don't make excuses, find solutions. It's called empowerment and unlike your hotel - It works!
The layout of the room was great! And the bathroom was outstanding. The hotel was difficult for many members of our party to initially locate. All most everyone went to the Hyatt House, 2 blocks away, before finding the Hyatt Place. Increased signage is needed, given that the entrance to the hotel is not road side.
We really had a great stay there!!! The hotel and staff were excellent!!! The only complaint was the parking,,, the valet was great but wish they would have had a parking lot, but being in the city that is understandable.
No parking and pool is on same floor as upscale restaurant.
It was very close to our venue of the concert at the stadium. Just a block away. But it was close to the metro station which had some shady people. But that's givin near any city area. There was bars and restaurants nearby. We had a good time. Just keep a close eye on yourself. But the view from our room was very nice of downtown. Especially at night when the building lights came on!
Good breakfast. Accommodating front desk personnel when wine bottles needed to be opened. Key required for elevator ; didn't always work, card keys frequently failed . Very difficult to figure out where the entrance was, especially since it was in an area of one way streets.
The location is a few blocks away from where I would prefer to be, but otherwise this is the perfect hotel for business travel
It was my first time in Charlotte, staff left a very good impression!
The staff was great. Marvin is an excellent staffer. He was helpful and friendly.
Lovely hotel with great location. The temperature in the room could not be adjusted making it too warm throughout the night. Despite the fact that the hotel wasn't crowded the valet did not have our car when we requested making us late for our meeting. Also, the valet closed the car door on my wool wrap leaving a hole & grease stain in it!
Design, ambiance, and yes even the shower. Pillows! Horrible pillows ... no support ... wasn't comfortable at all.
Comfortable linens and an attentive staff highlighted our quick get-away weekend to this Queen City of the mid-Atlantic. It was a plant 15-minute stroll to the uptown area along quite, tree-lined streets. We expected queen and king-sized beds. We were given a room with two full-sized beds and ill-fitted sheets. The lighting was not all in working order, and my phone failed to charge overnight, leaving me curious about the staff electrician. There was no door in the walk-in shower, and the overspray nearly caused a slip on the floor of the cramped bath. It was a week after the DST time change, but the clock hadn't been touched. None of these issues was show-stopping, but noteworthy as a collection of caveats.
Decor Restaurant was a joke. Empty and expensive. Not a great value
comfortable beds; good coffee this hotel is designed to be hip; it has a rooftop bar that is clearly a scene, an outdoor pool with blaring pop music which is attached to another large bar. This hotel shares facilities with the Sheraton next door. If you're under 35 without kids in tow, this is probably the place to be. For everyone else, it's certainly a nice enough hotel but the whole ambience -- decor, menu, espresso bar etc is just too much like an upscale spring break party -- at least the weekend we stayed.
Nunca me llego mi recibo por correo electrónico.
Habitación confortable, con mucho espacio y almohadas. Un montón de opciones en el desayuno. Un hotel muy bonito.
En general, buena relación calidad-precio. Personal amable. Fácil de encontrar, etc. Sería un buen lugar para una estancia de negocios extendida. El desayuno era... no muy bueno. El personal no era demasiado amable. El café de los hoteles no tiene porqué ser muy bueno, pero este era horrible.
The staff was very friendly and attentive; the location was great for attending events at the Times Warner Arena, shopping and dining; the room was clean, and very comfortable.
Be careful if you stay at this hotel and plan to sleep. This property is situated directly across the street from the Epicenter which houses several very loud nightclubs. My room was on the street side and it was so loud I felt like I was actually in the club. Be sure to ask for a room on the back side if you want quiet. This is a new hotel so it was nice that everything was so clean and comfortable while I was awake.
Su ubicación es fantástica y a una corta distancia a pie de todas las actividades
Me encantan los hoteles Aloft. Me encanta la ubicación. Zona perfecta. No estaba tan limpio como otros Aloft en los que me he alojado.
Charlotte es una ciudad divertida. Todo el personal era increíble y muy amable.
El personal era muy amable. Les falta personal para el servicio de limpieza
El personal era muy servicial Nada
Desayuno muy bueno!! No servicio de habitaciones comida
Personal muy amable Habitaciones amplias y cómodas Desayuno caliente de cortesía Starbucks en el vestíbulo Acceso gratuito a internet Diseño muy atento
Cerca del aeropuerto Las habitaciones y parece viejo y sucio
La ubicación cerca del aeropuerto. Un sitio como tradicional. Buen desayuno El ruido que venía del piso arriba era muy molesto. Tuve que llamar dos veces a recepción por ello. No se hizo nada.
En general estuvo bien El desayuno del salón ejecutivo era pésimo, tuvimos que luchas para encontrar comida. El encargado muy desinteresado sobre esto
El hotel está a poca distancia de unos cuantos restaurantes. A 20 minutos en coche del centro de Charlotte.
La situación, cerca del downtown, y la relación calidad - precio. La rapidez en la atención y la amabilidad del personal El cuarto de baño no tenia puerta. Algo realmente extraño. En algun momento parecía que estaban de reformas y no habían terminado
La habitación, muy amplia e iluminada. Muy bien decorada. No tenia wifi en las habitaciones y no servian desayunos
It was close to Bank of America Stadium. At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.
Excellent hotel in every way, except was a little too expensive. Price was too high .
Beds Hotel staff was uptight
Nuevo y elegante. La cocina tiene todo el equipamiento necesario para hacer una comida. Las camas eran muy cómodas. Suelos de madera estaban bastante limpios. El desayuno era bueno y el personal era amable. Reservaría de nuevo. He leído múltiples comentarios antes de reservar con quejas sobre pelos en la cama, y este es un claro problema para el hotel, ya que nos los hemos encontrado. La parte trasera de las puertas del baño, obviamente nunca se limpian, por las manchas que se veían al cerrar. Cuestiones que el personal de limpieza debe abordar. Por lo demás, la habitación estaba limpia. Las paredes son delgadas, así que se oye todo en el pasillo, y de las habitaciones al lado y de encima.