Grand Oasis Cancún

7,3
Muy bueno

Basado en 8.699 opiniones
 
Blvd. Kukulcan, Km. 16.5, 77500 Cancún, Quintana Roo, México
  +52 998 881 7000
Grand Oasis Cancún - Cancún, Quintana Roo, México
Entrada
Salida
Comparar KAYAK con |
HomeAway 27 €
VRBO 68 €
VACATIONRENTALSDOTCOM 69 €
HomeAway
por noche
VRBO
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VACATIONRENTALSDOTCOM
por noche

Información útil

Distancia al centro 10,4 km
Valoración de la ubicación 7,4
Aeropuerto más cercano Cancún
Distancia al aeropuerto 11,5 km

Habitaciones

Entrada
Salida

Habitaciones dobles

148 €+

Photo
Tipo de cama
Proveedor
Precio base por noche
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Sin datos
148 € por noche
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Sin datos
172 € por noche
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Sin datos
189 € por noche
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Sin datos
192 € por noche
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Sin datos
194 € por noche
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Sin datos
217 € por noche
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Sin datos
233 € por noche

Habitaciones superiores

135 €+

Photo
Tipo de cama
Proveedor
Precio base por noche
IMAGE
Sin datos
135 € por noche
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Sin datos
138 € por noche
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Sin datos
272 € por noche

Habitaciones clásicas

153 €+

Photo
Tipo de cama
Proveedor
Precio base por noche
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Sin datos
153 € por noche

Habitaciones estándar

135 €+

Photo
Tipo de cama
Proveedor
Precio base por noche
IMAGE
Sin datos
135 € por noche
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Sin datos
155 € por noche
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Sin datos
183 € por noche
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Sin datos
183 € por noche
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Sin datos
340 € por noche

Opiniones

Valoración de los viajeros

118
145
102
40
0

Época del año

Tipo de viajero

Mostrar opiniones que mencionen

+
  • Bueno
    jun. 2018
    5,4

    Opinion

    La comida es muy buena.

    Me hicieron esperar 2 horas para hacer check in, los restaurantes no siempre están disponibles, hay que esperar más de 30 minutos para entrar, y al momento de hacer checkout me querían cobran de mas!

  • Muy bueno
    feb. 2018
    7,7

    Fiesta

    Todo el día de fiesta

    Servicio a la habitación

  • Malo
    jul. 2015
    2,0

    El peor hotel en el que he estado

    Me quedé con una opción de hotel decepcionante. Siento que perdí mi dinero.

    Tuve que esperar 5 veces en línea para entrar, el aire acondicionado no funcionaba y hacía mucho calor. Nos dijeron que habían reservado más habitaciones de las que tenían y no tenían una para nosotros, luego encontraron una habitación como por arte de magia. Estaba sucia y la nevera estuvo vacía durante días.

  • Muy bueno
    nov. 2014
    6,5

    El proceso de registro fue horrible Agencia de viajes no envió información sobre los huéspedes del resort Tardaron 3 horas para registrarse

  • Bueno
    abr. 2019
    6,0

    Pool and ocean

    Food

  • Excelente
    dic. 2018
    10,0

    Everything

    Nothing

  • Bueno
    ago. 2016
    6,0

    Not everything is included, some things are not available when requested included similar meals. There are some staff not to friendly, others are better.

  • Regular
    jul. 2016
    3,4

    Unsatisfied

    The only thing i liked aboud grand oasis was the beach view and the huge pool inside oasis.

    I didnt like the poor customer service the cleanliness was poor also i was out of water in the whole facility for about 8 hours and it was very bad. Overall i wouldnt go back again to this resort

  • Malo
    jun. 2016
    2,0

    A/C did not work. Horrible service. Stay sway.

    The air conditioning does not work, the service was extremely poor and slow, they try to lie to you and tell you that they don't have any other accommodations and they're coming to help you but they never do.

  • Bueno
    abr. 2016
    4,8

    Meah!

    The food variety was decent. Not enough meat! The Bar always open was nice, the location, pool & beach are good.

    The staff is slow at resolving things. Took forever to check in, there is a language barrier because not everyone speaks good English. The rooms are in desperate need of updating. No luxury here.

  • Regular
    mar. 2015
    3,7

    Spring break disaster

    liked the beach front and view from room and live shows in pyramid

    was booked for all inclusive package through kayak to have access to full hotel amenities including a double bed room within the pyramid. When arrived was informed by reception that we did not have full access to all hotels all inclusive package/bracelets as hotel changed policy a month after booking. We were given a king bed instead of a double as booked in another part of the hotel, which was not in the main pyramid which was called grad oasis when we booked. It was now called the pyramid which was the full access location and more exclusive to guest. Hotel gave us an upgrade of bracelet for food only but did not accommodate the room and said there was no guarantee for double beds as part of our reservation. ??? They offered to put us in another of there hotel chains which is not what we wanted as we booked the grand oasis, now known as the pyramid. Reception was not very accommodating. When calling for guest services no one answered calls. The hotel room was not picked up by housekeeping on one of the nights of our stay or linens changed as requested. The bed was stripped of original linens, including a pillow case and was just left with the bottom bed cover and a blanket the was in the closet. Pools where a mess with spring breakers, there was broken glass near our room and blood on a wall and no one had come to clean it all day until I called several times to report it and some one finally came out to clean the glass but blood was still noticeable on the wall. Too many drunk out of control people out for spring break. Nudity, people having sex in public and life behavior on hotel beds , chair throwing and complete disruption to other hotel guest there to enjoy a relaxing stay at hotel. There were families with small children there that could not used the full access to pools and facilities due to all the mess and drunken disruption by party goers. This was my third stay at this hotel and the worst experience I've ever had while on vacation. It had been fully all inclusive before and quite comfortable and lovely. I went with a friend who had never been to cancun and I highly recommended this hotel for her first time there. If I had know it would be like this this time of year or in general not being kept up by staff or under control by personal, I would never had booked. The only positive thing I will say is that the hotels spa service and staff where incredible, polite, accommodating and professional. 5 stars to them but overall going from 4-5 star previous experiences at this hotel, I will not recommend this hotel to anyone any more and will not return.

  • Bueno
    feb. 2014
    5,3

    Not much... 5th time in Cancun and other than the beach this place doesn't have much to offer. Rooms are OK... sink leaked, shower didn't function properly, food was way less than expected, bar service was almost nonexistent. No name brand liquor as they promise ... hell, not even Bacardi in most bars.

    The food, the service, the liquor selection, the inconsistencies of the whole outfit. Almost 3 hours to get a meal at 2 seperate sit down restaurants. Long lines at the buffets and a poor selection of foods. I am pretty easy to please... but this place is literally the Motel 6 of Cancun. Some great people working. I do not wish to disparage them, but there is a massive resort wide lack of training and organization. Definitely wouldn't recommend going here.

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Acerca del hotel

Detalles

Este alojamiento se encuentra junto a la playa, en Zona Hotelera, a quince minutos a pie de Museo Maya de Cancún y Aquaworld. Playa Delfines y Ruinas El Rey también están a menos de 3 kilómetros.

Expedia

Más

Servicios

Aparcamiento
Traslado aeropuerto
Wifi gratis
Piscina
Admiten mascotas
Aire acondicionado

7,3 Muy bueno

Basado en 8.699 opiniones

7,4

Ubicación

6,0

Desayuno

3,4

Comodidad

3,1

Limpieza

Información útil

  • Ambiente agradable

Check-in

15:00

Check-out

12:00

Cancelación/prepago

Las políticas pueden variar según el tipo de habitación y proveedor.

Servicios

Gimnasio
Cajero automático/banco
Centro de negocios
Alquiler de coches
Internet
Wifi
Servicio de conserjería
Tienda de regalos
Servicios de lavandería/tintorería
Instalaciones para reuniones
Servicio de habitaciones
Sala de juegos
Spa
Piscina (descubierta)
Restaurante
Bar/lounge
Aire acondicionado
Recepción 24 h
Sala de fiestas
Caja de seguridad
Sauna
Parque infantil
Mesa de billar
Playa privada
Espacio de almacenamiento
Terraza/patio
Ascensor
Masajes
Casino
Golf
Para no fumadores
Niñeras/servicio para niños (con cargos)
No admiten mascotas
Aparcamiento (con cargos)
Servicio de Bodas
Tenis exterior
TV por cable o vía satélite
Sábanas
Toallas
Cambio de divisas
Lavandería
Submarinismo
Salón de belleza
Check-out express
Secador de pelo
Áreas designadas para fumadores

Fotos

Grand Oasis Cancún - Cancún - Edificio Todas las fotos (82)
Grand Oasis Cancún - Cancún - Atracciones Atracciones (11)
Grand Oasis Cancún - Cancún - Balcón Balcón (1)
Grand Oasis Cancún - Cancún - Sala de banquetes Banquetes (2)
Grand Oasis Cancún - Cancún - Bar Bar (1)

Ubicación

Lugares de interés más populares

  • Museo Maya de Cancun 0,7 km
  • Playa Delfines 1,9 km
  • El Rey Zona Arqueológica 2,1 km
  • Kukulcan Plaza 2,9 km
  • Playa Marlin 3,1 km
  • Acuario Interactivo 3,7 km

Guía de viaje de Cancún

Descubre más sobre Cancún en KAYAK

Cómo moverse

Cancún 11,5 km
Playa Del Carmen 59,8 km

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