Opiniones recientes
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- Neutrales
- Negativas
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5,6
Ventajas: The car was good. The staff was okay.
Desventajas: Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
Opinión de
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10,0
Ventajas: The staff was great, and fully bilingual. Pickup and dropoff didn't take long.
Opinión de
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4,0
Ventajas: none
Desventajas: Coustumer Service need to improve
Opinión de
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2,0
Ventajas: Over charged and staff were very rude. Made us buy that was not minatory
Opinión de
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2,0
Ventajas: There was nothing to like about this place. Get to pick up the car and the price goes up by 400 dollars.
Opinión de
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3,6
Desventajas: “Mandatory” minimum liability coverage is a $30/day charge that the agent surprised us with last minute. She said you can’t decline it. Not shown in online totals. Reso went from $17 TOTAL to $210.
Opinión de
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2,0
Ventajas: Nothing.
Desventajas: We were forced to purchase liability insurance for $200 for 4 days and 30 miles driven that was a complete surprise. The rental was supposed to be $12 and ended up being $212. Deceptive.
Opinión de
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5,6
Ventajas: The staff was helpful at Alamo
Desventajas: The cost was over 4 times what was quoted through Kayak, because of additional expenses required for insurance and fees upon checkout. This was incredibly misleading and cost over $300 more than I was quoted through Kayak, which is an exorbitant difference for a customer to have to absorb.
Opinión de
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9,2
Desventajas: Alternative insurance prices were high so the main option we had was the comprehensive one.
Opinión de
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6,0
Desventajas: Don't know what it is about Cancun car rentals but they are always trying to say you dented or damaged the car. We have been falsely charged before for damage that clearly we didn't do. I was hoping Alamo would be different but it wasn't. Thankfully, we took a video of the entire car incl. under.
Opinión de
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10,0
Ventajas: Very friendly staff. Pick up and drop off was super easy.
Opinión de
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9,2
Ventajas: The staff was friendly and a shuttle took us a short distance to pick up the car which was very clean and comfortable.
Desventajas: The total with insurance and rent was higher than we expected but still a reasonable amount.
Opinión de
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10,0
Ventajas: The staff was great, and fully bilingual. Pickup and dropoff didn't take long.
Opinión de
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9,2
Desventajas: Alternative insurance prices were high so the main option we had was the comprehensive one.
Opinión de
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10,0
Ventajas: Very friendly staff. Pick up and drop off was super easy.
Opinión de
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9,2
Ventajas: The staff was friendly and a shuttle took us a short distance to pick up the car which was very clean and comfortable.
Desventajas: The total with insurance and rent was higher than we expected but still a reasonable amount.
Opinión de
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5,6
Ventajas: The car was good. The staff was okay.
Desventajas: Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
Opinión de
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4,0
Ventajas: none
Desventajas: Coustumer Service need to improve
Opinión de
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2,0
Ventajas: Over charged and staff were very rude. Made us buy that was not minatory
Opinión de
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2,0
Ventajas: There was nothing to like about this place. Get to pick up the car and the price goes up by 400 dollars.
Opinión de
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3,6
Desventajas: “Mandatory” minimum liability coverage is a $30/day charge that the agent surprised us with last minute. She said you can’t decline it. Not shown in online totals. Reso went from $17 TOTAL to $210.
Opinión de
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2,0
Ventajas: Nothing.
Desventajas: We were forced to purchase liability insurance for $200 for 4 days and 30 miles driven that was a complete surprise. The rental was supposed to be $12 and ended up being $212. Deceptive.
Opinión de
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5,6
Ventajas: The staff was helpful at Alamo
Desventajas: The cost was over 4 times what was quoted through Kayak, because of additional expenses required for insurance and fees upon checkout. This was incredibly misleading and cost over $300 more than I was quoted through Kayak, which is an exorbitant difference for a customer to have to absorb.
Opinión de
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6,0
Desventajas: Don't know what it is about Cancun car rentals but they are always trying to say you dented or damaged the car. We have been falsely charged before for damage that clearly we didn't do. I was hoping Alamo would be different but it wasn't. Thankfully, we took a video of the entire car incl. under.
Opinión de
