Encuentra vuelos baratos de Vigo a Fráncfort (VGO - FK0)

The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Price, flight crew.

The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage.

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

The food

Tech/entertainment screens could be more updated

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

The food

That it was a safe flight.

Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

didn't like the food at all!

There was no food. There was no entertainment except the crew who were entertaining each other. The reason it gets two stars is it got us to our destination without going down in flames.

Everything

like the priority lane, so that I got onto the airplane first

Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded.

Flight attendant was wonderful, and extra helpful!

El personal siempre amable y atento

El vuelo se retrasó,la comodidad es mala

There was charge for a checked bag which I thought on booking was included

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

That it was a safe flight.

Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

Efficiency

All ok

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

Tech/entertainment screens could be more updated

There was charge for a checked bag which I thought on booking was included

That it was a safe flight.

Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

Excellent

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

The food

Tech/entertainment screens could be more updated

The food

The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.

I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.

Excellent

The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.

I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.

That it was a safe flight.

Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

There was charge for a checked bag which I thought on booking was included

Tech/entertainment screens could be more updated

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

Excellent

There was charge for a checked bag which I thought on booking was included

The food

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

The food

There was charge for a checked bag which I thought on booking was included

The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.

I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.