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Ventajas: Crew was fantastic

Desventajas: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Ventajas: Crew

Desventajas: Screens need update, mis functions on equipment

Desventajas: Flight was delayed and missed 2nd flight due to delay

Desventajas: Terribly uncomfortable seat.

Ventajas: Price

Desventajas: Better seats too tight

Ventajas: Row 2 lots of lw

Desventajas: Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules.

Desventajas: The flight was delayed and we got into EDI very late.

Ventajas: Trip went well easy check in Know problems

Desventajas: The stay was too short would like to have had more time in Copenhagen

Desventajas: More entertainment would've made the flight much better and less wait for getting on and off the plane

Desventajas: No delays

Ventajas: Destroyed one of our suitcases after charging us 50 to carry it. Baggage people were less than helpful. Will avoid them in the future

Ventajas: Crew were amazing. All brilliant. Captain was super super cool too.

Desventajas: Free snacks.

Desventajas: Fix the damn KIOSKS at Vienna!

Ventajas: Friendly crew

Desventajas: Can’t think of anything

Ventajas: Comfortable seat, great crew.

Desventajas: Flight delayed, no USB port and no entertainment

Ventajas: Reasonable space in economy class seats

Desventajas: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Desventajas: Worst plane I've ever flown on, so uncomfortable!

Desventajas: Significant delay, poor AC

Desventajas: Long delay, lack of information.

Desventajas: An hour late to depart is never a good start.

Ventajas: Seat was comfortable & flight was good

Desventajas: The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it..

Ventajas: N/A did not fly.

Desventajas: I had a medical emergency, and these are non refundable so I contacted the airline to let them know I would not be on the flight so I would not be held further accountable for our absence.

Ventajas: Price

Desventajas: Better seats too tight

Ventajas: I loved the fact that I arrived

Desventajas: Everything else. Deservedly the worst airline in Europe

Ventajas: Extremely friendly flight crews, never hesitate to help with a smile on their face!

Desventajas: The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight.

Desventajas: Not cancelling it

Ventajas: Crew was outstanding

Ventajas: Modelo Embraer muy cómodo.

Desventajas: Retraso de dos horas y media, sin información ni explicaciones sobre su causa.

Ventajas: Good airport and nice crew

Ventajas: The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)

Desventajas: Can't comment on food as it isn't provided with the basic fare.

Ventajas: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.

Desventajas: Information

Ventajas: It was ok

Ventajas: Price

Desventajas: Better seats too tight

Ventajas: I loved the fact that I arrived

Desventajas: Everything else. Deservedly the worst airline in Europe

Ventajas: absolutely nothing.

Desventajas: Checking to make sure people carried on only 1 bag that was of correct size, not letting people run up and down the aisles, providing free water, more space, crowd control. Overall, it was the worst flight of my life, and I will never fly Ryan Air again.

Ventajas: Quick flight. However as is usual with Ryanair cabin crew their diction on the intercom giving instructions are appalling. This is a feature of Ryanair. Ask for diction or speech lessons and at least passengers will understand. My kids thought the crew were speaking Polish

Ventajas: The airport was good

Desventajas: There's could be a better customer service at the counter of the plan the Lufthansa worker that work at the front disck they was so rod and the travelers has a lot of issues with them and the way the talk to the travelers they was like we're kids or slave to them

Ventajas: There was a good amount of leg room and the seat reclined to a comfortable position to sleep.

Ventajas: Food option was horrible. Need better options for vegans and Vegetarians.

Desventajas: The vegetarian option food was terrible.

Desventajas: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.

Ventajas: fresh baked bread!

Desventajas: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Ventajas: Crew was fantastic

Desventajas: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Ventajas: Good entertainment options

Desventajas: two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned

Ventajas: Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight..

Desventajas: No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!

Ventajas: Nothing

Desventajas: Communication, comfort, customer service, timeliness

Desventajas: Was late for 1.5h

Desventajas: Everything

Ventajas: Lack of info on cabin baggage until the gate. Embarrassing situation of having to pay for the excess baggage.

Desventajas: Better information about baggage pre fight and more polite staff.

Desventajas: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Desventajas: Too late with delay

Ventajas: Everything was on time

Desventajas: Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend

Desventajas: My luggage was lost for almost 2 weeks.

Ventajas: The food was great and the other flight attendants were kind and understanding.

Desventajas: There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old.

Ventajas: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Desventajas: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Ventajas: Crew was amazing. Good movie selection. Pretty comfortable.

Desventajas: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Ventajas: Water provided.

Desventajas: My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time

Desventajas: The multiple gate changes & technical delay caused us to miss our connection to Boston

Ventajas: Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt.

Desventajas: Nada. They get the job done.

Ventajas: More leg room

Desventajas: Leg room and bigger seats

Ventajas: The downstairs bathrooms were great: five roomy clean bathrooms, always one available. The crew was superb, professional, kind, capable. The entire trip was perfection. The timing of both flights, the airports, it was travel at its best. We love Lufthansa. We have tremendous confidence in them.

Desventajas: The food was just okay. A better choice of wine and greater selection of spirits would be nice.