Encuentra vuelos baratos de Sudáfrica a Madrid Adolfo Suárez Madrid-Barajas

Ventajas: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Desventajas: More entertainment options, the movies and TV shows offered are not varied or very good.

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Desventajas: The orderliness during boarding needs more work

Ventajas: The plane left on schedule.

Desventajas: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Ventajas: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Ventajas: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Desventajas: N/A

Desventajas: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Ventajas: The in-flight entertainment is quite good. Getting on the plane was a fine experience. The flight itself went smoothly.

Desventajas: Boarding either didn’t announce my zone or didn’t do it clearly enough. The meal service was decent but I don’t think the crew came by with tea or coffee much. The seats were narrower than I recall from previous emirates flights. Information on connections were said to have been updated in the entertainment system, but were not updated in actual fact.

Ventajas: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.

Desventajas: Nothing negative about this flight.

Ventajas: Cabin crews was a good helper

Desventajas: Food

Desventajas: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Desventajas: The orderliness during boarding needs more work

Ventajas: I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes

Desventajas: They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger.

Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable

Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

Ventajas: It was a very short flight

Ventajas: It was a very short flight

Ventajas: I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes

Desventajas: They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger.

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Ventajas: Flight and crew

Desventajas: Food and inflight entertainment

Ventajas: ICE is amazing, excellent food also in economy, comfortable seats.

Desventajas: If you sit on the double seats in the back you have to wait a lot to get off the plane.

Ventajas: Cabin crews was a good helper

Desventajas: Food

Desventajas: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Ventajas: Professional behavior of staff and overall cleanliness.

Ventajas: Customer care was good

Desventajas: I suspect the problem of luggage started with Alitalia my first leg

Desventajas: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Ventajas: Not much, actually.

Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Ventajas: The crew were quite homely.

Desventajas: The orderliness during boarding needs more work