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A pleasant journey.

It was fine. No complaints.

Being told off for bringing my duty free bottle of wine an drinking it mid flight. They ran out of wine on way over. I didn’t see anywhere where you can’t drink your own beverage??? Was quite embarrassing I have to say. I drank it anyway. What was I supposed to do with it??

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

Asiento asignado ok.

Embarque muy lento. Espera por las maletas muy grande.

The price

The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service.

With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much

Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

Un servicio de calidad a un precio más que asequible!!!

Mejorar el aterizaje

A pesar de la puntualidad absoluta del vuelo, el Personal no hizo grandes esfuerzos por agradar a nadie. Es verdad que era el último vuelo del día y la tripulación estaba cansada. Pero una sonrisa siempre es agradable, Y a decir verdad no hubo muchas. Estuvieron en el galley todo el rato y brillaron por su ausencia. En cuanto al avión, En Ryan Air ya sabes que no vas a tener comodidad, tan solo un autobús de línea feo que vuela y además es feo.

Rápido embarque desembrque y aterrizaje

Being told off for bringing my duty free bottle of wine an drinking it mid flight. They ran out of wine on way over. I didn’t see anywhere where you can’t drink your own beverage??? Was quite embarrassing I have to say. I drank it anyway. What was I supposed to do with it??

Rápido embarque desembrque y aterrizaje

Asiento asignado ok.

Embarque muy lento. Espera por las maletas muy grande.

El personal fue muy amable, vuelo salio poco tarde, pero llegar al tiempo , en general soy contento !

The airline only allows online checkin and didn’t notify us through emails until a few days before the flight when we’re already traveling. During international travel, we don’t check emails. We ended up paying almost $200 to checking at the airport. will not use this airline again.

The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Price was good

Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.

7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available.

flight delayed by more than 1 hour

Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

I liked everything

Personal muy correcto y atento

Un servicio de calidad a un precio más que asequible!!!

Mejorar el aterizaje

A pleasant journey.

It was fine. No complaints.

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

The price

The check in was not opened on time The bordibg was not possible on time

Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again.

Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices.

Rápido embarque desembrque y aterrizaje

El personal fue muy amable, vuelo salio poco tarde, pero llegar al tiempo , en general soy contento !

A pesar de la puntualidad absoluta del vuelo, el Personal no hizo grandes esfuerzos por agradar a nadie. Es verdad que era el último vuelo del día y la tripulación estaba cansada. Pero una sonrisa siempre es agradable, Y a decir verdad no hubo muchas. Estuvieron en el galley todo el rato y brillaron por su ausencia. En cuanto al avión, En Ryan Air ya sabes que no vas a tener comodidad, tan solo un autobús de línea feo que vuela y además es feo.

Asiento asignado ok.

Embarque muy lento. Espera por las maletas muy grande.

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

1.5 hour flight, on time and all that one should expect from a good airline.

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

La atención de las azafatas!

Everything was ok

The price

The check in was not opened on time The bordibg was not possible on time

Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?

With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much

A pleasant journey.

It was fine. No complaints.

Personal muy correcto y atento

A pesar de la puntualidad absoluta del vuelo, el Personal no hizo grandes esfuerzos por agradar a nadie. Es verdad que era el último vuelo del día y la tripulación estaba cansada. Pero una sonrisa siempre es agradable, Y a decir verdad no hubo muchas. Estuvieron en el galley todo el rato y brillaron por su ausencia. En cuanto al avión, En Ryan Air ya sabes que no vas a tener comodidad, tan solo un autobús de línea feo que vuela y además es feo.

Asiento asignado ok.

Embarque muy lento. Espera por las maletas muy grande.

Same as above

SAME AS ABOVE

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

Terrible movie selection

Food was terrible especially breakfast

The better question is what did we not like.

Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

nothing

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, I lost the money, the passenger did not fly, and no refund was issued. This is the first time I ever heard of such BS. Not happy, very disappointed

Rápido embarque desembrque y aterrizaje

Stood in one line for over a half hour to find out I was in the wrong line and had to go to another line. Why not have someone asking or a few signs to direct people? Kiwi was horrible to deal with. I booked a priority flight but they only gave me non-priority but changed their documentation to look like it was priority. Went back and forth too manny times.

Missed the flight due to the delay. Had to buy ticket to get to Barcelona.

Personal muy correcto y atento

Salidas con retrasos el tema de comidas y bebidas muy deficiente y caro Los asientos un abuso el tema prioridad para poderte sentar juntos una familia de cuatro personas. El vuelo es barato pero al contratar prioridad para poder viajar juntos se iguala con el precio de cualquier compañía Comentándolo con más pasajeros tenían la misma opinión

Rápido embarque desembrque y aterrizaje

Asiento asignado ok.

Embarque muy lento. Espera por las maletas muy grande.

A pleasant journey.

It was fine. No complaints.