Encuentra vuelos baratos de Roma a Arrecife Lanzarote (ROM - ACE)

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

1hr 30 delay Gate change Queue moves Late baggage

Nothing

Worst airlines... a lot of hidden fees, they dont care about a passenger, thry care only about their bussines... I will never ever take these airlines!!!

Comfort

That my carry on luggage was not allowed

Short flight time.

Two of us were booked on the same seat on a full flight. The staff never apologized or explained what was happening. Luckily, we both managed to get to Vienna due to some passengers missing their flight. Howeveer, abysmal service, no explanation and overall terrible experience.

En este viaje a diferencia del anterior los asientos tienen un diseño más delgado lo que me dió la sensación de mayor comodidad para el espacio de mis piernas

Surprised by extra fees at gate for a bag

The flight got canceled!

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

Nothing

Worst airlines... a lot of hidden fees, they dont care about a passenger, thry care only about their bussines... I will never ever take these airlines!!!

The flight got canceled!

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

We paid for exit row seats that made all the difference. This also made us eligible for a lounge

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

The flight was 3 hrs delayed. I bought and took another flight.

Everything was great!

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

The flight got canceled!

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

2 horas y media de retraso injustificado

Nothing

Plane late Check in late What a joke first time flying with this joke company

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Vueling agents gave 6 different conflicting times for the delay

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Paid for priority board but there’s no priority given at the gate.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

2 horas y media de retraso injustificado

El abordaje rápido y muy buen servicio de atención

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

1hr 30 delay Gate change Queue moves Late baggage

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.