Encuentra vuelos baratos de Norteamérica a Santa Cruz de Tenerife Tenerife-Norte

Did not get my luggage

Lost my bag

Double charge and unprofessional untrained staff on the counter

It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time.

This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment.

Fruebdjf, courteous and good food.

Nothing!

Food.

No USB outlets

Not one thing.

Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems.

it was an amazing flight one of my best

Modern clean plane, excellent crew

Flight was delayed but no announcements were made

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

Arrived Early!

Left Late :-)

Asientos cómodos,cabezal se giraba por los lados para aguantar la cabeza si te dormías. Personal muy agradable y atentos. Puntuales. Tuvimos varias comidas y estaban muy buenas.

El embaraue no me gustó, cuando llegas a la puerta te hacen chequean la tarjeta de embarque y pasaporte a todos, pero te quedas fuera esperando. Más tarde vuelven a llamar a los pasajeros pafa embarcar por prioridad, klm tiene 5 escalas distintas, y vuelves a hacer otra cola.

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk.

Did not get my luggage

Lost my bag

Fruebdjf, courteous and good food.

Nothing!

Double charge and unprofessional untrained staff on the counter

This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!

Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning.

El servicio delas aeromozas, son sumamente amables, las más amables que he visto en muchos años.

Se retrasó 3 horas

Fruebdjf, courteous and good food.

Nothing!

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

Personal atento y agradable. El resto bien sin nada destacado.

Nada de entretenimiento y la comida monótona. Una hora de retraso.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Entertainment

Food and one bathroom out of service makes an awful flight

Modern clean plane, excellent crew

Flight was delayed but no announcements were made

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

Nice Flight, and Service

Food can be better and the AC was not so cold.

The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again.

My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid.

crew

the seat

Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning.

This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!

The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk.

Fruebdjf, courteous and good food.

Nothing!

Flight crew were cordial

Heathrow was a nightmare, didn’t find out gate until a few minutes before boarding. Flight was delayed over 3 hours, communication was nonexistent. Flight was uncomfortable, seats were tiny.

The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk.

Double charge and unprofessional untrained staff on the counter

Asientos cómodos,cabezal se giraba por los lados para aguantar la cabeza si te dormías. Personal muy agradable y atentos. Puntuales. Tuvimos varias comidas y estaban muy buenas.

El embaraue no me gustó, cuando llegas a la puerta te hacen chequean la tarjeta de embarque y pasaporte a todos, pero te quedas fuera esperando. Más tarde vuelven a llamar a los pasajeros pafa embarcar por prioridad, klm tiene 5 escalas distintas, y vuelves a hacer otra cola.

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

Entertainment

Food and one bathroom out of service makes an awful flight

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

Delayed 30 minutes

El servicio delas aeromozas, son sumamente amables, las más amables que he visto en muchos años.

Se retrasó 3 horas

Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning.

This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times! And I hope no one takes anything out of my suitcase! And I'm sure nothing will be done so why do you even do a survey?