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Encuentra vuelos baratos de Montreal Pierre Elliott Trudeau International a Barcelona (YUL - S37)

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Información del vuelo Montreal Pierre Elliott Trudeau International-Barcelona

Duración media de vuelo 7h 57m
Los vuelos llegan a Barcelona
Los vuelos salen de Montreal Pierre Elliott Trudeau International
Precio del vuelo 340 €
Distancia 5.914 km
Aerolíneas WOW air, Lufthansa, British Airways, SWISS, Air Transat, Delta, KLM, Brussels Airlines, Finnair, Tunisair, Air Algerie

Reserva vuelos baratos de Montreal Pierre Elliott Trudeau International a Barcelona (i/v)

Aeropuertos
Origen
Montreal
340 €
solo
340 €
Destino
Barcelona
340 €
solo
340 €
vie. 5 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 40m
vie. 12 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
14h 45m
340 €
Viaje: 8 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Bueno 6,3

Seats are too small

SXF
KEF
Bueno 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

mié. 14 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
15h 25m
jue. 22 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
16h 30m
356 €
Viaje: 9 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 13 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
14h 10m
mar. 20 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
12h 30m
537 €
Viaje: 8 días
5,0AceptableVer opiniones
Valoración general: 5,0 Aceptable
Basado en 1 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

FRA
MLA
Excelente 10,0

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Nothing

LAX
MUC
Excelente 9,3

Smooth flight, good service, seats above average

Food quality has gone down

MUC
ORD
Bueno 7,0

Flight attendants Was nice and friendly, I do like theirs Sevice .

jue. 25 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
31h 55m
dom. 28 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
18h 40m
539 €
Viaje: 4 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.165 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
AUS
LHR
Aceptable 5,6

Food was probably best

1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side

BWI
LHR
Excelente 9,6

The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!

LHR
SAN
Excelente 8,0

Cabin crew.

Security at Heathrow.

DXB
LHR
Excelente 8,0

Nothing specific

Old aircraft

LHR
SEA
Excelente 9,6

Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly.

Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight.

sáb. 1 dic.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
10h 00m
sáb. 8 dic.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
11h 30m
544 €
Viaje: 8 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.294 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
NCE
ZRH
Aceptable 5,3

Crew were amazing.

VCE
ZRH
Bueno 6,8

Delayed 45 mins making transfer for international flight difficult

ZRH
SFO
Aceptable 4,6

The crew for the most part were courteous.

1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase.

ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

ZRH
FCO
Excelente 8,0

Left on time. Quick flight.

sáb. 20 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
7h 25m
dom. 28 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
8h 30m
546 €
Viaje: 9 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 10 opiniones
Embarque
7,5
Comodidad
6,8
Personal
8,0
Actividades
6,9
Comida
6,4
YYZ
YVR
Aceptable 5,0

Old plane small cabin and seats hurt after 4 hrs.

YVR
YUL
Bueno 7,3

Hassle free and easy. Since our airport arrival was ddlayed by rush hour traffic, the check jn process was made easier by the Air Transit attendant's assistance to be processed through fast track security clearance.

The Food and Entertainment raiting above should be understood as Not Applicapble

OPO
YYZ
Aceptable 5,6

Food was better than on my flight to Porto

There was no water in the washrooms from the start of an 8 hour flight!

YYZ
YUL
Excelente 9,6

El personal es muy atento y dispuesto siempre a las necesidades del viajero.

FLL
YYZ
Bueno 6,5

Boarding was good and the crew were helpful/friendly.

Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.

lun. 22 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
16h 55m
lun. 29 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
16h 30m
580 €
Viaje: 8 días
7,9BuenoVer opiniones
Valoración general: 7,9 Bueno
Basado en 20.988 opiniones
General
8,0
Embarque
8,1
Comodidad
7,8
Personal
8,4
Actividades
7,6
Comida
7,4
DTW
BNA
Bueno 6,0

Terrible landing

SAL
ATL
Excelente 9,0

Overall experience

Food

BOS
AMS
Aceptable 5,0

The selection of movies was great.

The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job.

BOS
SEA
Excelente 9,0

My sit changed last minute, noisy babies

JFK
SEA
Excelente 10,0

Everything

mar. 16 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 45m
mié. 24 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
14h 00m
589 €
Viaje: 9 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 2.366 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
AMS
PTY
Excelente 10,0

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

AMS
WAW
Bueno 7,0

Snooth and efficiënt with a KLM service

No entertainment

SVO
AMS
Malo 0,0

I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.

AMS
SFO
Excelente 8,6

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

AMS
MEX
Excelente 8,6

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

vie. 14 dic.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
36h 00m
lun. 24 dic.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
28h 45m
649 €
Viaje: 11 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 1.914 opiniones
General
7,1
Embarque
7,1
Comodidad
7,0
Personal
7,6
Actividades
6,4
Comida
6,4
BRU
IAD
Regular 2,3

There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

JFK
BRU
Excelente 9,6

After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

BRU
GVA
Aceptable 5,0

Good priority boarding

Delay

IAD
BRU
Excelente 10,0

The crew at the gate as well as in the plane were tu nice and helpful.

Juste the toilet were not so clean and smelled very bad.

BRU
EVN
Regular 2,0

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

mar. 18 dic.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 46m
sáb. 29 dic.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
15h 00m
690 €
Viaje: 12 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 3.217 opiniones
General
7,9
Embarque
8,0
Comodidad
7,5
Personal
8,3
Actividades
7,3
Comida
7,2
ICN
HEL
Bueno 7,3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

HEL
ORD
Bueno 7,6

Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Our boarding was an hour and a half delayed

DUB
HEL
Aceptable 4,6

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

ORD
HEL
Excelente 10,0

Well oiled service machine.

None.

AMS
HEL
Bueno 7,6

I will recommend to my friends and families.

lun. 19 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
15h 25m
jue. 22 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
16h 30m
356 €
Viaje: 4 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
sáb. 29 dic.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
19h 15m
vie. 11 ene.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
13h 45m
714 €
Viaje: 14 días
5,7AceptableVer opiniones
Valoración general: 5,7 Aceptable
Basado en 320 opiniones
Embarque
5,8
Comodidad
5,9
Personal
6,5
Actividades
4,7
Comida
5,7
BRU
TUN
Aceptable 4,3

The boarding was smooth

One hour delay. Food very poor, it took staff a long time before taking back our plates, they were not strict enough with passengers that were walking around while flight on turbulence ...

TUN
CAI
Regular 3,0

Check in was unable online, they put me on 23rd seat near toilet.

TUN
LGW
Aceptable 4,6

Nice staff

Not on time, bad food and no entertainment

TUN
BEY
Bueno 6,3

Smooth flight, good service on board

Departure delayed by 1 hour and 40 minutes

MAD
TUN
Regular 3,3

The flight attendant got me milk for my coffee

Lined up as instructed by rows. An hour later we finally boarded (no announcement at all as to why) and they took lowest row numbers first. Complete mess, longest and most disorganized boarding ever.

vie. 4 ene.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
18h 25m
jue. 24 ene.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
26h 35m
726 €
Viaje: 21 días
6,2BuenoVer opiniones
Valoración general: 6,2 Bueno
Basado en 57 opiniones
Embarque
6,3
Comodidad
6,4
Personal
6,6
Actividades
5,6
Comida
6,0
ALG
BKO
Regular 3,6

Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines.

This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall.

ALG
NCE
Regular 3,6

First flight was delayed more than an hour, then I was forced to spend more than an hour haggling with immigration police and airline agents because the airline didn't give me my ticket for the connecting flight in advance. Even though I was just in transit the Algerian immigration police have me a hard time. Clearly the AirAlgérie and the airport authorities in Algiers do not have professional procedures in place to deal with passengers trying to catch connecting flights. To boot my second flight was delayed three hours.

ALG
YUL
Regular 2,0

Nothing!

Everything was really poor. The seats were almost broken there was no entertainment. The food tasted awful and gave me stomach aches. The plane was very dirty let alone the washroom.

ALG
FRA
Aceptable 4,0

Always late

OUA
ALG
Bueno 7,0

Transfer in Algiers

lun. 1 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 40m
mié. 1 may.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
14h 45m
385 €
Viaje: 31 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

DUB
KEF
Regular 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

ORD
KEF
Regular 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Bueno 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SFO
KEF
Regular 2,0

Didn't take the flight. Wasn't allowed to cancel.

lun. 19 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
15h 25m
mar. 27 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 35m
364 €
Viaje: 9 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 29 mar.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
12h 15m
vie. 12 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
14h 45m
394 €
Viaje: 15 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Regular 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Regular 2,0

Didn't take the flight. Wasn't allowed to cancel.

DUB
KEF
Regular 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

mié. 21 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
15h 25m
mar. 27 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 35m
364 €
Viaje: 7 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mié. 14 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
15h 25m
mar. 27 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 35m
365 €
Viaje: 14 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
lun. 8 abr.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 40m
lun. 29 abr.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
23h 20m
439 €
Viaje: 22 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
BOS
Bueno 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

DUB
KEF
Regular 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Bueno 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Regular 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

dom. 18 nov.
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
18h 35m
mar. 27 nov.
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 35m
367 €
Viaje: 10 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
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