Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Japón

That I was able to sleep a bit on the flight - and that we gained an hour.

It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in.

My luggage was lost in Paris. Now I need to wait still.

Friendly crew, good meal and entertainment

Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.

The only thing that I like about the flight was that it was easy to boarding

The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head.

kLM staff was great.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Food had only vegetarian choices. No charging place and ambiance was noisy

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

Same as above

Same as above

food was very bad

Food and service in business class were splendid.

Absolutely nothing

I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing.

Good Timing

Nothing

Every thing about my trip

The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey

the flight is delate

arrived in Beijing and flight was delayed - unknown departure time. no English information available. waited 2 hours to get info

Relatively comfortable. Plenty of access to free drinks/refreshments including hot tea, cookies and red and white wine. Spacious clean bathrooms. Attentive staff. ON TIME departure and arrival!!!

My headphone arm jack didn't work. Food was not very good, but did provide vegetarian alternative.

Air China does have excellent economy class prices on trans-Pacific flights. The planes themselves are not bad, and the flight attendants have been good. Overall it could be worse.

Both their website and their check-in staff (at Beijing airport especially) can be terrible and frustrating. it is even difficult to manage flights that you book directly on their own website. The check-in staff are grumpy at best. Catering is as bad as it gets. The airline food is a throwback to the 1970s. Drink selection is poor--no fizzy water/soda water/seltzer. Only regular water, coke and sprite, and no spirits at all. Very bad wine and beer with only one choice for each: Great Wall wine, which is sweet and gross, and warm slimy swill beer. The airline could do better by upgrading the website system and having better staff training for customer service.

Hi enjoy the trip

No complaints

I enjoy my flight

Again no complains

Well oiled service machine.

None.

Flight attendants are polite

It was very good no prO lens at all:)

The crew was excellent.

We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate.

Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!

N/A

Friendly, clean. Great movie selection.

I wasn't allowed to reserve a seat - apparently they don't allow Kayak customers to reserve seats now. I was forced into a middle seat and was uncomfortable and dehydrated the majority of the trip. Nice girl at baggage check said she'd ask a manager to move me, and to let them know at the gate, but the people at the gate said no. I felt discriminated against because I didn't book through them and/or I'm not Japanese. They historically love to put mushrooms in their food, like a fetish. This left me with one choice for the entree - some version of oyakodon - eggs and chicken. In my box there were two enormous chunks of fat/skin and another unidentifiable part of the chicken, and about the amount of edible chicken as 1 1/2 nuggets from Chick-Fil-A. There was more lotus root than chicken, so basically I had a box of rice and scrambled eggs with garnish. For the second meal, it was the Yoshinoya gyudon - a small serving of thinly sliced beef with rice. If I bought this fresh at a Yoshinoya restaurant, it would cost about $3. It's the rough equivalent of serving you a McDouble - cheap and filling and a coin toss if you get stomach pains. I lost that coin toss. Unless there is a big fare difference or I find out that their reserved seat policies are changed, I will choose ANA or another carrier. I used to enjoy JAL, but I cannot abide by idiotic decisions that seemed designed to punish people for using 3rd-party booking sites or who are not Japanese.

Crew were very hospitable

The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious.

Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you.

There isn't a bad comment.

It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight.

Very accommodating flight crew, food and drinks very good, Entertainment excellent

Printing boarding passes is difficult.

Food was good. Intertainment options good.

My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading.

The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant.

We love everything was our first time and was excellent

The airline stewardess are nice Smile

The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck

Seat uncomfortable even though there was plenty of leg room

Staff very professional

Touch screen not working, no entertainment on entire flight

Good crew, new plane, Ok food, good drinks

The seats are really uncomfortable

Quick easy boarding

Food needed salt, wasn’t very tasty

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

Relaxed trip.

My monitor cut out a few times.

Flight attendants are nice, quite some new movies are available

Food is fine, but can be better

Zero customer service, absolute waste of money,. I should have read reviews before using your services

i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately.

Nice airplane, great crew.

Beef stroganoff was terrible

just did not like the baggage policy for carry on

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

I was on exit place so there were a lot of room space. Flight was only 1 hour.

Good was average to bad

See above

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.

No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.

Good entertainment options. Nice flight attendants

It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats.

Embarque puntual y rápido. Avión limpio. Todo bien

Nada malo que decir. Todo bien. Puntual, limpieza

The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well.

Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate.

Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?

My luggage was lost in Paris. Now I need to wait still.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Good entertainment options. Nice flight attendants

It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats.

Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.

No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.

See above...

Air China does have excellent economy class prices on trans-Pacific flights. The planes themselves are not bad, and the flight attendants have been good. Overall it could be worse.

Both their website and their check-in staff (at Beijing airport especially) can be terrible and frustrating. it is even difficult to manage flights that you book directly on their own website. The check-in staff are grumpy at best. Catering is as bad as it gets. The airline food is a throwback to the 1970s. Drink selection is poor--no fizzy water/soda water/seltzer. Only regular water, coke and sprite, and no spirits at all. Very bad wine and beer with only one choice for each: Great Wall wine, which is sweet and gross, and warm slimy swill beer. The airline could do better by upgrading the website system and having better staff training for customer service.

Nice food and great crews!

the flight is delate

Tiny uncomfortable seats.

The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well.

Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!

My luggage was lost in Paris. Now I need to wait still.

Seats and entertainment systems are reliable. On time boarding and departure was made. Free Wifi was offered. Really slow but ok.

Crew service and attitude can be improved. (Inappropriate Communication may cause some rudeness. ) Food presentation doesn't really look like a premium class.

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

Safe

Flew 1st class, no boarding priority. Boarding in packed crowded bus. 25 minute delays in bus ride to aircraft. Very uncomfortable 1st class seats. No bottled water for each passenger 1st class loung at Pudong has horrible food.

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.