|Los vuelos llegan a||Horta|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||273 €|
Ventajas: IT WAS ON TIME
Desventajas: PACKED IN LIKE SARDINES
Desventajas: I think the through flight through Portugal should have been more transparent. Myself and many others did not know about this flight until arriving at the airport. Regarding entertainment, there was no movie or anything like this for the long flight.
Ventajas: Crew was very nice.
Desventajas: Flight was delayed, but they never made an announcement so we were overcrowded in airport waiting area, many people standing up, not enough seats, and we were kept in the dark Felt like we were being held hostage. Instead of boarding by rows, they let everyone go through all at once which caused the aisle in plane to be blocked. No organization as far as boarding.
Ventajas: Crew is wonderful. Very efficient boarding utilizing both front and rear doors of the aircraft
Desventajas: Food was sub par. Older plane without tv screens
Ventajas: new plane with very few passengers
Desventajas: The flight from Boston to Ponta Delgada was cancelled twice-- More than 30 hour delay
Desventajas: Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized
Desventajas: 5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary.
Ventajas: I know Sata has taken some heat for timeliness and overall canceling service. So let me caveat with my flight was on time and has no delays. Which allows me to mark 4 stars! Plus, I only paid $257 USD for the flight!
Desventajas: The business class doesn't have layflat seating... Hey they asked! And zero entertainment so bring something to do for 4.25 hrs.
Ventajas: Everything was on time. Good flight.
Desventajas: My seat was broken and would not stay in upright position. They took too long to serve dinner.
Ventajas: It was beautiful
Ventajas: Did not enjoy anything about this airline or flight. Everything is so backwards
Desventajas: Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink.
Desventajas: We missed the plane from Boston to Denver but it turn out good. We were tired anyway.
Ventajas: Nice crew
Desventajas: Lack of entertainment
Ventajas: Flight from Sao Miguel was on time and arrival at Boston was also on time. The crew was friendly and professional. It would have been nice if the WiFi at the airport was faster so we could have loaded the WiFi app for on board entertainment, but somethings can’t always be accomplished.
Ventajas: Nothing special, staff was ok.
Desventajas: Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane.
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