Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Estambul (MAD - TR5)

Always on time

Nothing

No entertainment provided.

Wild children touching and banging against the seat back, surrounded by a sick family sneezing andcoughing facing me while not properly covering mourh/nose. Isles so nrrow that attendants and carts bumped into me every time theypassed.

We checked our bags in Madrid. They approved our carry-on and we flew out no problem. Arrive in Turkey to switch planes, they started to pull all the American and Canadian passport holders to the side and they pilled out a pocket luggage scale that we all know was inaccurate or rigged. They ripped off our approved tags fro Madrid and told us that our bags were overweight.... we had a small backpack for me and my wife had her purse. They weighed them and told us if we didn't pay 150euros, we could not board the plane. - yes, they said the purse was overweight. We talked them down to 70euros. When we finally got on the plane and talked with other passengers we found out we were lucky, one family had to pay 1400 euros and another paid 300 euros. We also left a Canadian lady behind because they would not accept American Express.

They are a fraudulent company. Almost all international flights that I know allow 50lbs per checked bag. Pegasus knows this, so when you fly in to Europe and use one of their planes to get to your final destination, they only allow 44lbs, so you have to pay a penalty to get through. Terrible.

The space for the legs

Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced.

Fast and easy

It was too many bags on that airplane and no regulation it a help from the crew

Plan crew , pilots , services on plan and cleaning

Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile

Hello, when I bought the ticket I took special care that it includes luggage fees, both hand and in plane suitcase. But when I arrived departure desk in TLV they charged me both laggage fee and also boarding pass fee on the amount of almost 90$!! This is a disgrace. Please refaid this. On top it was not mentioned anywhere that this flight is not included food.

Speedy service and quick boarding.

One of the crew hit and ran the food cart into my knee. Didn’t even bother apologizing.

Nothing special .No frills airlines

No food and ridiculous cost for checked baggage

Departure was delayed but no one informed passengers until well past boarding time was set

Everything

Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.

Flight on time

The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.

Great service

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

Departure and arrival were timely, staff was courteous and helpfull.

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

Comfy, good food and crew

Very disorganized boarding

I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Always on time

Nothing

We checked our bags in Madrid. They approved our carry-on and we flew out no problem. Arrive in Turkey to switch planes, they started to pull all the American and Canadian passport holders to the side and they pilled out a pocket luggage scale that we all know was inaccurate or rigged. They ripped off our approved tags fro Madrid and told us that our bags were overweight.... we had a small backpack for me and my wife had her purse. They weighed them and told us if we didn't pay 150euros, we could not board the plane. - yes, they said the purse was overweight. We talked them down to 70euros. When we finally got on the plane and talked with other passengers we found out we were lucky, one family had to pay 1400 euros and another paid 300 euros. We also left a Canadian lady behind because they would not accept American Express.

They are a fraudulent company. Almost all international flights that I know allow 50lbs per checked bag. Pegasus knows this, so when you fly in to Europe and use one of their planes to get to your final destination, they only allow 44lbs, so you have to pay a penalty to get through. Terrible.

Flight was on time.

There was a group of 16 or 17 year olds on the same flight that were so loud and standing up in the plane the whole time making it impossible to relax or try to sleep.

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Comfortable flight

No food

El trayecto de Ankara a Estambul se retrasó, y es difícil en ese aeropuerto hacer una conexión con tan poco margen. Muchos agobios para conectar con el vuelo a Berlín.

Easy check-in with great allowances for hand baggage and checked baggage.

Flight was delayed slightly but probably not the fault of the airline.

Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced.

It was late and missed connection. Had to buy a new tix form Aegean !!!!

Comfortable airplane, organized crew and fast boarding operation

I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant

Plan crew , pilots , services on plan and cleaning

Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile

Nothing! It was terrible

Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in

Nice to be bumped up to premium class. Lots of space. Friendly attendants and amazing food.

It was really hot and stuffy

We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Is not comfortable plane also old .I never had again Ukrainem airlenes

Nothing special .No frills airlines

No food and ridiculous cost for checked baggage

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

Flight attendants Was nice and friendly, I do like theirs Sevice .

No entertainment provided.

Comfortable flight

No food

Flight was on time.

There was a group of 16 or 17 year olds on the same flight that were so loud and standing up in the plane the whole time making it impossible to relax or try to sleep.

It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience...

I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.

That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.

Comfy, good food and crew

Very disorganized boarding

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

Always on time and prices

Nothing

Comfortable flight

No food

On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred.

Friendly staff. Comfortable plane

Delayed but only 15 min

Cuteous service

Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager.

I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.

That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

Flight attendants Was nice and friendly, I do like theirs Sevice .

Excelent service

I liked all

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

Comfy, good food and crew

Very disorganized boarding

Departure and arrival were timely, staff was courteous and helpfull.

Comfortable airplane, organized crew and fast boarding operation

I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant

Consistently on time flights, friendly staff, and comfortable planes. Great value for money!

Nothing.

Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding.

Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport.

It was late and missed connection. Had to buy a new tix form Aegean !!!!

Comfortable seats and very clean.

Flight was on time.

There was a group of 16 or 17 year olds on the same flight that were so loud and standing up in the plane the whole time making it impossible to relax or try to sleep.

Comfortable flight

No food

Always on time

Nothing