Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Estambul (MAD - TR5)

Ventajas: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Desventajas: Please see what was written above. There was nothing good about this flight.

Ventajas: Was a short flight and was on time

Desventajas: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Ventajas: Flight was fine. No complaints there.

Desventajas: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.

Ventajas: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Desventajas: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Desventajas: It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience...

Ventajas: Free cup of ice.

Desventajas: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Ventajas: There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers.

Desventajas: Seats don’t lean back and felt tight width wise. Lots of busses involved.

Ventajas: Nothing.

Desventajas: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Ventajas: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable

Ventajas: Just a routine flight but done with perfect execution.

Desventajas: Nothing.

Ventajas: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Desventajas: The seat padding is rather thin.

Desventajas: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Desventajas: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Ventajas: good onboard service

Desventajas: the business class wasnt really so good to my expectation.

Ventajas: All was well but missed my bag and one opened

Desventajas: Missed my baggage and one was opened and wrapping removed

Ventajas: I like the cree

Desventajas: Nothing

Ventajas: I was happy with everything stewardess where very friendly everything went smoth

Ventajas: Service

Desventajas: A little bit turbulence

Ventajas: Crew was good

Desventajas: No entertainment at all, food was bad

Desventajas: I missed this flight, because my previous flight was delayed

Ventajas: Flight was on time. Helpful crew.

Desventajas: Poor food.

Ventajas: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Desventajas: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Ventajas: Check in was quick as well as boarding.

Desventajas: Seats far too narrow.

Ventajas: Great food, comfortable seats, Caring staff, Good TV quality and programs.

Ventajas: food was good.

Desventajas: narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough.

Ventajas: Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!

Desventajas: I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket

Ventajas: The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again.

Desventajas: The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this.

Ventajas: Nothingv

Desventajas: Very bad

Ventajas: I may never travel with this airline

Desventajas: I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it

Ventajas: Nice and fast plane ride.

Ventajas: Free cup of ice.

Desventajas: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Ventajas: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Desventajas: Please see what was written above. There was nothing good about this flight.

Ventajas: Flight was on time.

Ventajas: Was a short flight and was on time

Desventajas: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Desventajas: Everything was on time

Ventajas: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Desventajas: The seat padding is rather thin.

Ventajas: Service and crew are great

Desventajas: Seats

Ventajas: Good quality flight

Desventajas: But delayed and lost baggage

Desventajas: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Ventajas: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Desventajas: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Ventajas: Over All was good

Desventajas: They should offer some soft drinks or coffee at no cost for the price we paid

Ventajas: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Desventajas: Please see what was written above. There was nothing good about this flight.

Desventajas: Everything was on time

Desventajas: Wild children touching and banging against the seat back, surrounded by a sick family sneezing andcoughing facing me while not properly covering mourh/nose. Isles so nrrow that attendants and carts bumped into me every time theypassed.

Ventajas: Good price basic amenities but all in all a great deal

Desventajas: Everything was great!

Desventajas: It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience...

Ventajas: Free cup of ice.

Desventajas: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Desventajas: Wild children touching and banging against the seat back, surrounded by a sick family sneezing andcoughing facing me while not properly covering mourh/nose. Isles so nrrow that attendants and carts bumped into me every time theypassed.

Ventajas: Flight was on time.

Desventajas: There was a group of 16 or 17 year olds on the same flight that were so loud and standing up in the plane the whole time making it impossible to relax or try to sleep.

Ventajas: Comfortable seats and very clean.

Ventajas: Nice and fast plane ride.

Ventajas: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Desventajas: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Ventajas: Flight was on time. Helpful crew.

Desventajas: Poor food.

Ventajas: Was a short flight and was on time

Desventajas: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Ventajas: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Ventajas: They delivered me my order sanwhich and flight was on time

Desventajas: The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight

Ventajas: Good price basic amenities but all in all a great deal

Desventajas: Everything was great!

Ventajas: I may never travel with this airline

Desventajas: I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it

Desventajas: No tv screens. Have to lay for food. Seats dont recline

Ventajas: Flight was fine. No complaints there.

Desventajas: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.

Desventajas: Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again

Ventajas: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Ventajas: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Desventajas: Please see what was written above. There was nothing good about this flight.