|Los vuelos llegan a||Chernivtsi|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||234 €|
|Aerolíneas||Ukraine Intl Air|
Departure was delayed but no one informed passengers until well past boarding time was set
Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.
It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.
Nothing special .No frills airlines
No food and ridiculous cost for checked baggage
Speedy service and quick boarding.
One of the crew hit and ran the food cart into my knee. Didn’t even bother apologizing.
Crew, hospitality, proffesionalism.
Tiny seets, unfitted to any growed man, absolutely ridiculous. Stuff on registration desc are rude and not interested to your needs.
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