Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Aeropuerto Internacional de Singapur (MAD - SIN)

Staff was kind and curteous

Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane.

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

Smooth flight all the way

Entertainment had issues technical

On time, smooth and professional. Didn’t have food or entertainment so can’t rate those.

I was travelling as a connection following a long haul flight from Australia and was desperate for a cuppa but had no money or English bank card and didn’t want to incur huge fees to use my Oz card so was disappointed there was no complimentary drinks.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

it was very cold during the flight. you have to reduce the air condition. the crew was so , so.

For the price I paid for this trip, I think it’s acceptable and I will fly them again in the future. On time flights, polite cabin crew. Don’t expect over the top services . Limited choices in in flight entertainment system. I’m not used to Indian food so can’t comment much. Didn’t quite like it.

Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again

Bad food Seat covers dirty Serving crew too loud and talkative Bathrooms messy Crew locked a few bathrooms Long lines outside the few bathrooms that were Open

Food and timings.

Offers one of few direct flights to Barcelona from Warsaw

The agents at the gates are always rude. They were talking behind my back assuming I don’t understand Polish. As almost always with LOT, the flight was delayed.

Crew

Boarding process was terrible, delayed for 3 hours and I have missed my other flight

The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day.

On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful

Boarding went pretty smoothly and quickly

The staff seems to be lacking the enthusiasm and warmth towards the passengers.

Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again

On time flight and polite crews.

Not enough blanket for passenger , but the cabin crew has increased the cabin temperature to make up for that. They should prepare enough however. no entertainment whatsoever for the 6hr flight.Didnt like the food.

Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again

Bad food Seat covers dirty Serving crew too loud and talkative Bathrooms messy Crew locked a few bathrooms Long lines outside the few bathrooms that were Open

Flight crew was helpful

Old plane, entertainment didn’t work.

That I got to London...

We were stuck on the plane for two hours because of engine issues, and there is no air in coach in their planes. It was 90 degrees in there! For two hours! The other classes had air and we had none, it was a health violation for sure.

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Good food good crew flight was good

While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable

Sat near the back. Pre dinner drinks ran out before they got to us. When they came back with more, they skipped us by starting further back. We brought that to their attention and got our drinks, but they never offered drinks again.