Encuentra vuelos baratos de Grecia a Santa Cruz de Tenerife

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

We arrived at the airport over 90 minutes before our flight and were never warned we’d be charged a hefty fee if we didn’t check in ahead of time. We did try to check in prior, but there was an error in my confirmation code and it didn’t work. They told us we couldn’t get on our flight, then charged us $487 euros to take a different flight and required us to check all our bags! A total scam and they were extremely rude!!

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Nothing

Plane late Check in late What a joke first time flying with this joke company

at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please.

2 horas y media de retraso injustificado

The flight was 3 hrs delayed. I bought and took another flight.

it was an amazing flight one of my best

Not one thing.

Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems.

There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology

Nothing

Plane late Check in late What a joke first time flying with this joke company

Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.

Paid for priority board but there’s no priority given at the gate.

2 horas y media de retraso injustificado

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

Nothing

Plane late Check in late What a joke first time flying with this joke company

Vueling agents gave 6 different conflicting times for the delay

Paid for priority board but there’s no priority given at the gate.