Encuentra vuelos baratos de Dinamarca a Santa Cruz de Tenerife

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

The flight got canceled!

1hr 30 delay Gate change Queue moves Late baggage

Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

El vuelo

Nos han cambiado de puerta a último momento, nos han hecho correr y esperar por mucho

Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

Arrived Early!

Left Late :-)

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

El vuelo se retrasó, el personal sin experiencia y dicho por ellos estaban de guardia, mal servicio

Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money

Vueling agents gave 6 different conflicting times for the delay

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Casi no salimos, porque para sellar el billete tardamos 1hora y 20minutos. Muy mal Ryanair, tuvo que ayudarles un azafato de otra compañía porque nos quedabamos todos en tierra. Unos lentos, poco personal, muy mal organizado.

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

The flight got canceled!

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Nothing really

Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers.

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

Overall everything was ok.

Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Casi no salimos, porque para sellar el billete tardamos 1hora y 20minutos. Muy mal Ryanair, tuvo que ayudarles un azafato de otra compañía porque nos quedabamos todos en tierra. Unos lentos, poco personal, muy mal organizado.