Encuentra vuelos baratos de Basilea a Santiago del Monte Asturias (EAP - OVD)

Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline.

Friendly staff

One of my checked bags never arrived. It has been a week and I still don't have my bag.

The flight was with some delay.

Excellent landing, adequate number of attendents, food served, wide aisles

I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees.

Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

Luggage arrived 2 days late.

Todo fue sobre ruedas y el personal estuvo a la altura de las circunstancias

We loved the safety video. The seats were comfortable

No complimentary sodas or water.

New plane

Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care

Todo perfecto

Assigned exit seats to us

Rude staff, grabbed my shoulder to ask a question instead of just asking verbally, not allowing us to bring carry on bag, etc.

The crew are so helpful and friendly

Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible

Getting on a plane. Not the one I booked but got to wear I needed to go.

Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more.

Lo mejor del vuelo fue el trato del personal.

Nada que comentar.

Todo perfecto

Flight delayed almost 4 hours, everything else was fine

Flight delayed almost 4 hours, everything else was fine

Great crew.

No complimentary water on flight.

The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug.

Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Todo perfecto

Incapaces de ser puntuales. Una hora de retraso.

El grupo de cabina muy divertido :)

Getting on a plane. Not the one I booked but got to wear I needed to go.

Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more.

Luggage arrived 2 days late.

Good flight, no complaints

Great crew.

No complimentary water on flight.

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

Great crew.

No complimentary water on flight.

Luggage arrived 2 days late.

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

Good food and great crew!

Being 6'2" is the worst when traveling economic.

Great crew.

No complimentary water on flight.

Todo fue sobre ruedas y el personal estuvo a la altura de las circunstancias

Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!

When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too.

Good food and great crew!

Being 6'2" is the worst when traveling economic.

Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

Great crew.

No complimentary water on flight.

The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug.

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!