|Los vuelos llegan a||Pekín|
|Los vuelos salen de||Barcelona|
|Precio del vuelo||403 €|
|Aerolíneas||Ukraine Intl Air, Air France, British Airways, Turkish Airlines, Aeroflot, XiamenAir, KLM, S7 Airlines, China Southern, Finnair, China Eastern, SAS, Cathay Pacific, SWISS, Lufthansa, Etihad Airways, Qatar Airways, Air China, Brussels Airlines|
Ventajas: Over All was good
Desventajas: They should offer some soft drinks or coffee at no cost for the price we paid
Ventajas: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.
Desventajas: Please see what was written above. There was nothing good about this flight.
Desventajas: Everything was on time
Ventajas: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg
Ventajas: Was a short flight and was on time
Desventajas: The Airline was cheep to offer some soft drinks or coffee for the price we paid
Desventajas: I ordered Asian Vegetarian Meal. But they served me only pasta.
Ventajas: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Desventajas: The seat padding is rather thin.
Ventajas: Just a routine flight but done with perfect execution.
Ventajas: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable
Ventajas: Over all everything was great, except the bags check in
Ventajas: Fast boarding with group number priority
Desventajas: No complementary rescteshments. You had to pay and only pay by card.
Ventajas: The crew was nice
Ventajas: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.
Desventajas: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.
Ventajas: Good service
Ventajas: Crew was very professional, food options were excellent.
Desventajas: Small legroom
Ventajas: Food good. Staff friendly.
Desventajas: Kid sitting behind me was kicking my seat.
Ventajas: Loved the amenities kit. The hostess was very nice and always helping with a smile.
Ventajas: The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service
Ventajas: Not as my expected
Desventajas: Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable
Desventajas: AC didn't work - it was like in a sauna
Desventajas: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!
Ventajas: The seats was more comfortable large,
Desventajas: The coffee is not good,
Desventajas: The food was really bad. Mushi pasta for every meal
Ventajas: Food on Aeroflot is good these days and the flight staff is very competent.
Desventajas: Check-in staff on this given day was not at all sympathetic.
Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Ventajas: The flight was fine
Ventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.
Desventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.
Ventajas: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China
Ventajas: food and service
Ventajas: MCR airport Mert & Greet parking was smooth and efficient.
Desventajas: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’
Ventajas: Nothing to mention
Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!
Ventajas: Nice crew pilot food and beverage
Desventajas: No wifi
Ventajas: The crew was really friendly.
Desventajas: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Desventajas: Luggage is to pricey .
Ventajas: Good new and clean airplane. Good meal
Desventajas: Boarding was poor
Ventajas: Plane arrived on time with my luggage.
Desventajas: Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens.
Ventajas: Nothing good
Desventajas: Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.
Ventajas: Food The flight took less time than promised.
Desventajas: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.
Desventajas: The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!
Desventajas: Very good service
Ventajas: fast boarding time Premium Economy
Desventajas: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.
Ventajas: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.
Desventajas: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.
Desventajas: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.
Ventajas: Speedy boarding process, good meal choices.
Desventajas: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.
Ventajas: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Desventajas: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Ventajas: reasonable leg room comfortable seat
Desventajas: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better
Ventajas: It was on one of their newer planes which meant that we had decent comfort and entertainment!
Desventajas: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.
Desventajas: My headphones didn’t work
Ventajas: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well
Desventajas: Limited in-flight entertainment. Headsets weren’t too good
Ventajas: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.
Desventajas: Minor gate change, not a big deal. Really not to much to complain about.
Ventajas: Price of biz class is attractive but it’s good and entertainment could be better for western travelers
Desventajas: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand
Ventajas: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.
Desventajas: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.
Ventajas: On time!
Desventajas: Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver.
Ventajas: great service flight was on time luggage was on time
Ventajas: On time. Good hardware.
Desventajas: Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me.
Desventajas: Difficult to find check in at Copenhagen airport
Ventajas: Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair.
Ventajas: Boarding quick n fast
Desventajas: Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.
Ventajas: Nothing I like
Desventajas: The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad
Ventajas: Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy
Ventajas: Quick check in. Courteous.
Desventajas: Great service and got back earlier than expected.
Ventajas: Swiss quality, punctuality and reliability.
Desventajas: No negatives.
Ventajas: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.
Desventajas: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.
Desventajas: Having no entertainment in the flight
Desventajas: Seats are too cramped for an international flight.
Ventajas: Reliable, modern cabin, nice crew
Desventajas: Some more music choices would be nice
Ventajas: Arrival on time .
Desventajas: Changing birding multiple times.
Ventajas: The staff upon checking in were very polite and courteous.
Desventajas: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.
Ventajas: Legroom and recline of seats of the A350
Desventajas: Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge
Desventajas: Airline canceled my flight with out refund or giving other options. Never will use them again.
Ventajas: I like the cree
Ventajas: have good lounge seats
Ventajas: I enjoyed the quick flight and friendly staff
Desventajas: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours
Ventajas: The crew was very nice
Desventajas: Boarding anything in Nepal is a adventure.They change gates on you as you are on the way.Then just sit and wait.
Ventajas: The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early .
Desventajas: The food was a little cold .
Ventajas: The crew were pleasant and visible.
Desventajas: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.
Ventajas: The layover was hell. They put me in a warehouse with wooden benches for beds. Never again
Desventajas: Horrible service. The US part of the journey was fine but the rest was aweful.
Ventajas: Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good.
Desventajas: Everything was good.
Ventajas: The food
Desventajas: No tv monitors or any entertainment
Desventajas: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.
Desventajas: Flight was canceled but there wasn’t any notice prior we arrived at the airport. And there wasn’t any employees from air China to inform us at the airport. Unprofessional!
Desventajas: missed connected flight
Desventajas: nothing at all
Desventajas: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"
Ventajas: Short waiting period for connecting flights
Desventajas: Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus
Ventajas: The crew was very cool
Desventajas: The food was ok
Desventajas: poor customer service.
Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
Ventajas: Food and a good cabin crew on Brussels Air.
Desventajas: No complaints
Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
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