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Ventajas: The crew

Desventajas: Seat comfort

Ventajas: Good beverage service.

Desventajas: Over an hour delayj for departure.

Ventajas: Entertainment was amazing

Desventajas: Seats a bit hard

Ventajas: Cabin facilities

Desventajas: They didn’t bring one of my bags

Ventajas: Red wine was excellent

Desventajas: Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest

Ventajas: Amazing crews!

Desventajas: N/A

Ventajas: Entire trip was easy and comfortable.

Ventajas: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...

Ventajas: Friendly and efficient crew. On time.

Desventajas: Boarding and in-flight food.

Desventajas: My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport.

Ventajas: Nothing.

Desventajas: The Wamos airlines really bad plane, no tv working.

Ventajas: La atención fue muy buena, pero en Guarullos perdimos muchísimo tiempo formando filas que no necesitabamos formar y todo porque no estaban claras las indicaciones

Ventajas: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Desventajas: The cabin was looking a little tired.

Ventajas: Comfortable because the plane wasn't full.

Desventajas: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

Desventajas: Entertainment is non existent. Plane is tatty.

Ventajas: everything was pretty adequate

Desventajas: they skipped me when they passed out food and never came back.

Ventajas: Lost bag was delivered all the way to Chesapeake VA.

Desventajas: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Desventajas: Salir a tiempo

Ventajas: Aireuropa is bullshit

Ventajas: La variedad de opciones

Desventajas: Que te cobren por los auriculares. Es un servicio que otras aerolíneas tienen gratis y no puedo creer que por un auricular cobren 8€

Ventajas: BAc- great brand and very professional.

Desventajas: Nothing for me

Ventajas: Comfortable clean food was tasty and appreciated the complimentary drinks

Desventajas: Offered bottles of water...not just small cups

Ventajas: The flight, food, drinks and comfort was good

Desventajas: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

Ventajas: Price for seat was very good. We left 30 minutes late but arrived early.

Desventajas: More space and reclining seats please!

Desventajas: la tripulación más seria y antipática que he visto en mucho tiempo.

Ventajas: On time!!!

Desventajas: Long walk to our gate.

Desventajas: to be able to be on that flight, A delay from Malaga threw everything off.

Desventajas: Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude.

Desventajas: We stay stuck in PVR

Desventajas: Felt good to be home after almost 4 hours delayed.

Desventajas: 2 hour delay, entertainment and WiFi not working, bags almost an hour to come out at SFO

Ventajas: La comida, puntualidad, atención del personal

Desventajas: Todo estuvo bien

Ventajas: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Desventajas: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Ventajas: The flight attendants were friendly, attentive and efficient.

Desventajas: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Ventajas: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.

Desventajas: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.

Ventajas: Crew was very nice and attentive

Desventajas: Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.

Desventajas: A little more leg room would be great

Ventajas: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Ventajas: Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+

Desventajas: Honestly can’t think of anything

Ventajas: We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was

Desventajas: We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT

Ventajas: Nice to have more room in the premium economy section.

Desventajas: Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime.

Desventajas: Couldn't have been better

Ventajas: individual TVs

Desventajas: it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off.

Ventajas: Food, entertainment and crew was exceptionally friendly.

Desventajas: Seats not great for such a long flight.

Ventajas: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!

Desventajas: Pay attention to passengers.

Ventajas: Cabin facilities

Desventajas: They didn’t bring one of my bags

Ventajas: La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus.

Ventajas: Tiempos y la atención personal.

Desventajas: Tener asiento en pasillo o ventana, pero no enmedio

Ventajas: Average crew. Average seat.

Desventajas: They could have controlled screening babies better. They just let them scream.....

Ventajas: Food and wine. Entertainment.

Desventajas: Sat closer to water closet. Maybe more air freshener in there.

Ventajas: Entire trip was easy and comfortable.

Ventajas: Crew was friendly

Desventajas: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Ventajas: Nothing

Desventajas: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Ventajas: Nothing!

Desventajas: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Ventajas: The crew

Desventajas: Seat comfort

Desventajas: Cuando volví a poner otra tarjeta,volvió a rebotar.Entonces suspendí,ya no volví a probar. La noche antes del viaje, recibí una notificación de que el vuelo salía a las 5 en horario.Eran las 22:00 horas...ya me habían comprado otro pasaje para otro horario.Nunca recibí un mensaje diciéndome que habían cobrado 2 (DOS) pasajes de mis tarjetas(Visa) y (MasterCard)

Ventajas: No waiting

Desventajas: Food

Ventajas: La atención fue muy buena, pero en Guarullos perdimos muchísimo tiempo formando filas que no necesitabamos formar y todo porque no estaban claras las indicaciones

Desventajas: Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese.

Desventajas: The seats are uncomfortable

Ventajas: I love the entertainment and frequent availability of food and drinks

Desventajas: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Ventajas: It was perfect to me , im in so much pain spiritually and you guys makes me feel home.

Desventajas: Everything was good

Ventajas: The crew were ok but took ages to help you

Desventajas: faster service in the plane

Ventajas: Food, entertainment and crew was exceptionally friendly.

Desventajas: Seats not great for such a long flight.

Ventajas: Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala

Desventajas: The plane was very hot

Ventajas: Nothing

Desventajas: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Ventajas: Friendly staff

Desventajas: No working movie screens and no outlets

Ventajas: The seat was ok and the crew was very kind

Ventajas: Confortable

Desventajas: Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles.

Desventajas: Otra vez salimos con retraso