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The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

1hr 30 delay Gate change Queue moves Late baggage

Casi no salimos, porque para sellar el billete tardamos 1hora y 20minutos. Muy mal Ryanair, tuvo que ayudarles un azafato de otra compañía porque nos quedabamos todos en tierra. Unos lentos, poco personal, muy mal organizado.

vuelo salió con 2h de retraso. durante mucho tiempo nos tuvieron encerrados en el avion esperando el despegue. A pesar de tener suficiente tiempo hasta llegar a Barcelona, personal servió la comida (a mi particularmente) a las fila 20 tan sólo minutos antes de que el avión comenzara la maniobra de aterizaje con lo cual tuve que dejar de comer. Considero que deberian ser mas diligentes en el reparto de la comida o avizar a los pasajeros sobre las maniobras del avion para que pudiera decidir si espera el aterrizaje o come dentro del avión. Al aterrizar nos dejaron durante 40 min dentro ya que habia una pelea entre pasajeros y esperaban a la Guardia Civil. Considero que no era necesario a alargar esa espera ya que los pasajeros estaban bien identificados y controlados. Muy mala experiencia en general

El abordaje rápido y muy buen servicio de atención

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

El vuelo

Nos han cambiado de puerta a último momento, nos han hecho correr y esperar por mucho

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

No ofrecen bebidas entre comidas como en otras compañías (ej Turquish se cansan por atenderte) Audifonos de pobre calidad, no dan otro accesorio para vieje, espacio reducido y comida muy pobre

Very comfortable. Service good

La aerolínea y el personal

Todo estuvo bien

Servicio

No hay instrucciones claras y seguimiento en especial de carga

Personal excelente,servicio muy bueno y cómodo

Salió con 40 min.de retraso,sin avisar.Ni pude hacer check in on line desde mi móbil,sin motivo

Estuvo bien pero recomendaría que pusieran wifi o más que sea usb para cargar los móviles etc y si fuese así lo recomendaría al 100%

Estaba bien aceptable

A courteous and pleasant staff. I will certainly fly with them again in the future

Seats are cramped up against each other. but hey - this was airbus 319...

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

1hr 30 delay Gate change Queue moves Late baggage

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

The flight got canceled!

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

1hr 30 delay Gate change Queue moves Late baggage

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

1hr 30 delay Gate change Queue moves Late baggage

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home .

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

Very comfortable. Service good

Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time

Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me

Estaba limpio. Llegamos a tiempo y sin problemas.

Estar muy ajustado. No hay espacio para los hombros o las piernas. Me senté con mi familia en una fila. Estábamos tocando los hombros como los asientos son tan finas. No las piernas!

Servicio

No hay instrucciones claras y seguimiento en especial de carga

It was clean. We arrived on time and smoothly.

Extremely tight seating. No room for shoulders or legs. I sat with my family in one row. We were touching shoulders as the seats are so thin. No leg room at all!

Personal excelente,servicio muy bueno y cómodo

Salió con 40 min.de retraso,sin avisar.Ni pude hacer check in on line desde mi móbil,sin motivo

1hr 30 delay Gate change Queue moves Late baggage

The flight got canceled!

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!