Lake Buena Vista Resort Village & Spa

El precio

No me gustó nada más que el precio. Te cobran por todo, incluso por el servicio de limpieza y las toallas nuevas. Era un complejo de apartamentos convertido en un hotel. Las cosas todavía no estaban completas. El restaurante que promovían era terrible, pero era el único cerca. Nunca volveré

The pool was nice. The 3 bedroom was a nice size for my family. Wager and dryer

There were not many places to eat close by. Anything extra such as more towels, toilet paper etc cost extra We ran out of hot water.

The main benefit of this resort is the localization for people who come mainly to Disney World Parks. It is very near Disney World and this is a very big plus. The resort stays besides an outlet (Lake Buena Vista Factory Stores), which has very good prices and good stores, even if not so many stores as the bigger outlets in Orlando. The nearness of the Walmart Supercenter at Vineland road is also a plus. Apart from localization, the big space of the rooms, which include full kitchens and separate bedrooms is also very good.

This was our third time in Lake Buena Vista Resort over the years and time does show. A LOT. The resort's rooms are very outdated and in need of a significant restoration effort. The carpets in the rooms are bad for health, bad for cleaning, and old-fashioned. Room tables and kitchen were not so clean (we had to ask for a new cleaning the day we got in), utensils in the kitchen were missing and the facilities are not a big plus (there is just a small pool in the premises). Apart from the installations we can say that attendance in the front desk was almost not ever receptive and forthcoming. It was very clear that hearing customer's requests was a huge burden for most of them, something to be avoided if possible. They generally seemed to have their own agenda and whatever they were doing was clearly a priority greater than the customer in line. Also, simple things matter a lot and there was never, ever, a simple smile from any attendant. They are all clearly in need of training. All in all, value for the money decreased a lot from what we perceived years ago. Even if we did indeed like the resort in the past, in our next visit if there is no sign of changes, we will certainly chose another facility for our vacation.