The Marcel at Gramercy

El personal era súper simpático y la ubicación estupenda hizo que nuestro viaje fuera

El personal era servicial y amable, y la ubicación del East Side hizo que nuestra estancia fuera agradable. Soleado, amplio salón de huéspedes en el décimo piso. Precio decente; extra para el desayuno con opciones limitadas, pero el Orion Diner a la vuelta de la esquina ofrece.

La habitación es pequeñísima y no hay servicio de habitaciones en el lugar, aunque puedes conseguir la entrega local. Las ventajas superan a los inconvenientes; ¡nos alojaríamos aquí de nuevo y esperamos una habitación ligeramente más grande!

Conseguimos una muy buena oferta. Se trata de un hotel estándar con buenas comodidades.

El agua en la habitación costaba 7 dólares, y no había máquinas expendedoras.

El personal es muy amable. Habitaciones bonitas y limpias.

Decidimos ir a la planta 10 a por el desayuno $12,95. Muy decepcionado con la relación calidad-precio. No es diferente de lo que hubiera tenido gratis en el Days Inn. No lo recomiendo en absoluto. Segundo día pedimos una taza de café, sabía a agua coloreada.

Wonderful because of ONE staff member

The entrance is kind of hidden but the lobby was luxurious and sharp. I really loved the semi-circle lounge area and the colors scheme.

I didn't like the original room that was assigned to me. I was extremely excited for this booking as it was a birthday surprise for my partner. However, the original room was so tiny it was difficult to move in. As soon as we entered, there was a unpleasant scent. I wasn't sure if it was coming from the ac vent as it looked pretty dingy or if the room wasn't cleaned properly. I took a chance and went downstairs to request a different room. The first front desk associate I asked quickly prompted me that all rooms were booked. When MILTA who overheard as she was getting off a call, generously helped us out. I am forever grateful to MILTA for accommodating my partner and I and for Marcel for providing a room that felt like our own and not a hotel room. Thank you Marcel!

Good value

I forgot to leave a tip for housekeeping the first day I arrived. When I returned in the evening, I found that although the room was properly cleaned, the bathroom supplies (hand towel, shampoo) were not replenished. Everything was back to normal the following days when I did a tip each day.

We enjoyed staying at the Marcel at Gramercy, because It was close to several nice restaurants, its location gave us easy access (via taxi) theatres, luxury and discount shopping, and grocery stores, flower shops, a hardware stores and drug stores were within walking distance.

We would like to see accessable ice machines, without have to have room service or a bellman bring ice to the room.