Cachet Boutique Hotel NYC

Unbelievably loud.

Impossible to sleep depending where your located in the hotel. If your on the same side as the club good luck getting any sleep at all. I could here the music and the DJ better than I could hear our room TV. Had to keep AC and TV on in attempt to drown out the music.

Out is a value, but feels like a value

Good price and location

AC unit was extremely loud, impossible to sleep well with it on, and it was humid hot summer in NYC. Major bummer. No towels in pool area had to call 3 times, there is barely any staff around ever. People seem to be here to crash for parties or work, not really a vacation hotel.

Poor room and clealiness

The outside seating area attached to our room and the internal attrium. Staff were very helpful.

We booked a suite. Very small room with only a bar mounted above the credenza to hang clothes. I had to make a conference call the next down so went to a common seating area downstairs It was dirty with several chairs stained with spilled drinks. Very loud club which didn't close until 4:00am. Good for young folks less so if you are a little older.

Great concept...poorly run

Liked that 4 of us could have a room where we each had our own bed and tv and be fairly close to great destinations.

The place is right beside a night club and the room we were given initially was right beside the club. You could feel and hear the music in the room all night. There was also an "emergency exit" door right outside our room that was used by service personnel. The door banged constantly with people coming and going. Seriously the bang was so loud it made us jump every single time - this was every 15 minutes or so the entire night. None of us slept (myself, my 63 year old mom and my 18 year old daughter). One of the Tv's didn't work at all and another had a bad picture - we asked for it to be looked at - never happened. No way to lock the door from the inside and no "do not disturb" sign. We complained about the room but of course they couldn't do anything other than move us for the 2nd night and offer free breakfast (which was actually brunch starting at 10 am which needs its own whole other review). Room was dirty - carpet, sheets...Then the second night we did have a quieter room. While we were getting ready for our show there was a knock on the door followed by a male employee walking right in - no waiting for us to let him in - just walked right in to fill soap in the shower??? What if we had been naked? So bad it was laughable. At least we all have a funny story to tell. A tv and 2 lights didn't work in this room either. Awful awful place. People were nice but didn't follow through on the service at all.

Ubicación

Ruidoso en calefacción.

No vayas allí!

Nada

No había privacidad! Ellos simplemente te roban desde 200$ por armarios. Todas las instalaciones están en muy mal estado.

Prepárate

Tres cosas me gustaron: - La cómoda cama - El spa/jacuzzi y sauna - A unas manzanas de Times Square

3 cosas que no me gustaron: Durante el registro no pudimos conseguir las llaves de la habitación porque el sistema no funcionaba, así que cada vez que salíamos fuera de nuestra habitación la seguridad había de escolta/acceso nosotros en nuestra habitación para dejarnos entrar. (2 horas) - Nuestra televisión estaba rota (alguien al final la arregló) - Cuando mi marido y yo acabamos de volver de conseguir comida que venga a nuestro hotel de puerta a darse cuenta de que no podíamos acceder a través (teníamos nuestras llaves por entonces) la batería estaba muerto por lo que vinieron a cargo, y tuvimos que sentarnos fuera durante 45 minutos a esperar a que la puerta fuera abierta cuando la batería se llena bastante. Cuando finalmente llegamos en nuestra comida estaba fría (no hay microondas). Me duché y dormimos. La única razón por la cual les he dado 3 estrellas porque el personal fue muy atento, amable. En general, fue una buena estancia, muy limpia y espaciosa habitación para una mini escapada romántica.