Brit Hotels London Court

Really helpful staff, very nice people, many thanks to you, guys! Good transport accessibility - Earl's Court tube station just two minutes walk, the location itself, however, not very central - end of zone 1.

Absoluteley don't understand where the high ratings came from. Huge lack of CLEANLINESS. Carpeting is stained, dust on the walls and the dock station (didn't want to place my phone there), greasy fingerprints on all the surfaces, I didn't want to pull my hand from under the duvet as I was dusgusted to touch anything. Smelly and cold bathroom. Tiny room. 1 person duvet was too narrow in width. The room is not sound-proofed at all - you can hear everything what's going on in the hall, especially other people closing the doors that cannot be closed silently at all due to their construction.

ZERO CLEANLINESS Appaling service from this hotel. We arrived to a room where basic housekeeping was not done. Bed sheets on both beds had not been changed after the previous guests, there were mascara and foundation stains and hair everywhere. The carpet on the floor was stained with mysterious dried white fluid and looked like it never had been cleaned. We raised this at the reception and were given "fresh sheets" and an apology however funnily enough the fresh sheet had a multiple holes and a giant shoe print on one of them. As consolation we were offered two coca colas. This is shockingly poor service for the 82 pounds a night. I have stayed at budget hostels the fraction of this cost but in my entire life have never been met with a place where they dont even change the bedsheets. The toilets stank too.