Ventajas: Location is great. Walking distance to restaurants and close enough to legoland. Hot breakfast was adequate. Kids used the pool.
Ventajas: staff pool whole experience at hampton inn winter hVEN AWESOME
Ventajas: Close to highway
Desventajas: I ordered breakfast and they just didn't bring it! When I asked what happened they said 'Sorry!' and did NOTHING! Never going back.
Ventajas: The cleanliness and staff.
Desventajas: The beds felt a little worn out.
Ventajas: The staff at the counter was courteous and helpful.
Desventajas: Overpriced for an average hotel. My room had a few broken things but it Was clean and normal. The breakfast food was good, but this location really lacks a proper eating area. They set up Breakfast in the lobby area. Not nearly enough tables or seats.
Ventajas: Hotel Staff was friendly. Room was in good order. Room was clean. I needed a late check out and was provided that with a smile. Good Hotel. It met all of my expectations for this Hotel.
Ventajas: Location was great to Legoland. Staff was so nice and accomodating!
Desventajas: The room was not cleaned very well. Found old food under beds. Used dried out bath cloths hanging in the shower. No safety tabs were on any of the complimentary toiletries. They were not full, appeared to have been used.
Ventajas: Friendly, great staff, snacks & good coffee in Lobby, great breakfast...
Ventajas: The staff was friendly and accommodating and the rooms were very clean.
Desventajas: The entrance lobby was small and busy, and the room phone was not working so we could not call the front desk.
Ventajas: Clean, friendly staff, good breakfast, close parking, close to lego land
Overall we enjoyed our brief stay at this Hampton. The staff was very nice. We needed a hotel close to LEGOLAND and this fit the bill. We walked to the Outback Steakhouse that was in the parking lot. There were many others to choose from as well. Definitely family friendly.
Ventajas: The location was great if you are going to LEGOLAND. Also the restaurants were within walking distance.
Desventajas: The breakfast was ok but nothing like other Hampton breakfasts. The yogurt had mold in it and when I notified the attendant she thanked me and continued to clean. Also the shower curtain needed to be replaced as well as the ironing board and iron.
Ventajas: The staff were all exceptionally friendly and helpful. The room and common areas were newer and clean. Good central location and convenient access to Legoland.
Desventajas: Only thing I didn't like were the pillows. I sleep at home with a memory foam pillow and I regret not taking it with me. Their pillows were puffy but no support.
Ventajas: The room was clean and painted a lovely shade of blue. The bed was comfortable. The front desk staff was friendly and helpful. We loved the free shuttle service to Legoland.
Desventajas: Although kids eat free, the food is not worth eating. It should be a crime to serve orange juice from concentrate in a central FL hotel. The restaurant is an extension of the lobby and suffered from the room deodorizer used in that area. It made the food even more unappetizing. The AC in the room was so loud that we chose to sleep with it off. Lighting throughout the hotel was too dark.
Ventajas: I have to say that we were really tired when arriving at the motel. We had taken our three special needs children to Lego Land. The motel was very close to Lego Land so we didn't have far to go and it was very close to a Startbucks which we loved! Our room was for 2 double beds but when the lady at the front desk saw that we needed a little more room, she ch he'd us to a room with a little more floor space and two queen sized beds with no extra charge. The rooms were very clean and the bathroom was really nice. We would stay again. :)
Desventajas: We loved everything!
Ventajas: The bed and pillows were very comfortable. The lady at the front desk I think her name was Jennifer was very nice. And the room was very clean too.
Desventajas: Didn't like that we couldn't check in before 3.. We were going to legoland and the park doesn't close until 7pm so couldn't check in until after 7:30 when we were done at the park.. Paid over 160 for the room to stay in it from 8pm and check out was by 11am the next morning.
Ventajas: We have stayed here for the last 2 weekends. That should say it all! Our room has always been well kept and clean.
Ventajas: Very basic but clean room
Desventajas: Lack of basic amenities in bathroom...no shampoo??
Ventajas: Very nice staff. Manager was friendly and helpful in getting me acclimated to the Winter Haven, Florida area. Hotel is situated very near many different restaurants.
Desventajas: No, everything was adequate.
Ventajas: It was clean. The lake near the motel was beautiful. A McDonalds is next door so that you can get coffee and breakfast.
Desventajas: This motel is very old and antiquated. The pool is filled with dirt and grass. The towels are thread bare. There are no amenities like a hair dryer, a coffee maker, or ice. Low cost equals low level motel.
Ventajas: Management was accessible although the room did not meet expections.
Desventajas: Location, price considering said location. No pool.Lock issues. Outdated.
First, I would stay here again if I were to be in the area again. Next, staff was friendly and knowledgeable. The room was what I expected. Bed was clean and done everyday. I doubt they vaccuumed my room which dissapointed me. Also, the bathroom was NOT cleaned at all during or before my stay. I expected that to be the cleanest area. The tub was dirty, towels were probably never changed because they had stains on them and werent touched my whole stay. Bathroom had a stink to it, worse after taking shower. Floor in general was dirty due to the fact my feet were dirty if I walked around barefooted. The TV, Micro, and Fridge were up to date, the bed was comfy, the furniture could have better. This is because the chairs were higher than they should have been for the table in there. If you're looking for a cheap night and an OK stay, I reccommend this hotel. If you're planning to spend more time in the room than outside, look elsewere.
Ventajas: price and location
Desventajas: could have been cleaner
Ventajas: the maid service was very good. The rooms were nice.
Desventajas: The owners need to practice their 'people skills'. Also the parking is very tight.
Ventajas: It was clean and close to where I would be spending a good deal of time during my visit. Also the price was right.
Desventajas: Very old and rooms are in desparate need of updating.
Although no brkf, there is MacDonald's easy walk across street.
Ventajas: Friendly! Also kept forgotten phone and credit card safe until we returned for them.
Ventajas: rooms were clean, although there were no amenities (shampoo, conditioner) microwave and fridge were new and clean. Grounds were clean and pleasant. Very well located to stores and restaurants. It was well worth the price.
I would have liked a hair dryer, coffee maker and clock. There was a microwave and fridge but no coffee maker.
Ventajas: It was neat and clean. The location was convenient. There is a McDonalds and CVS close by.
Desventajas: It was dark, old and outdated.
Ventajas: price was low
Desventajas: very noisy. TV on all night next door and dog locked in that room with owner gone all night.
Ventajas: Quick registration, very neat and clean, excellent complimentary breakfast, when they ran out of eggs they brought new warm ones for those who had not eaten, quiet place, good quality bed sheets and beds, fridge in the room, clean bathtubs and bathroom, friendly and courteous staff, warm atmosphere, easy parking.
Desventajas: we could not see most channels on the TV.
Ventajas: Reminded us of hotels from years ago. Nothing fancy, but comfortable and a picturesque setting. Good breakfast topped off the stay.
Ventajas: Location was close to Lego land and staff was nice. Price was decent for the location near the park and food.
Desventajas: It was kind of what I expected for the price. The very thin windows asked the traffic to keep me awake as it sits of the main road. The room was infested with sugar ants. I didn't notice them when I first checked in, but within a minute of me setting a snack on the nightstand, hundreds of sugar ants attacked from behind the bed. I then found them in the bathroom as well. There was a roach trap in the bathroom area, but they didn't seem to be stopping the ants.
Ventajas: Friendly and helpful staff.
Good value for the $
Would stay again!
Ventajas: Me recordó a hoteles de hace años. Nada lujoso, pero cómodo y con un entorno pintoresco. Sirven un buen desayuno, que fue lo mejor de la estancia.
Desventajas: We had been driving all day to reach Winter Haven and booked a hotel on the road and arrived to find the main lobby doors locked. We were unable to go in to check in. Then while trying to check in to the hotel the lady at the front desk was arguing with a customer and ignoring me. While arguing with this customer about the customer using the hotels phone she then began to threaten to call the police.. Once that happened I wasn't going to allow my family to stay at this hotel. I would say stay any where else. Never waste your time, I've never seen such a bad hotel. And to top it all off I booked ahead to make sure I could just get a room and sleep to continue driving the next morning, and when I tried called to cancel my booking they would not allow me to cancel.... Worst. Hotel. Ever.
Desventajas: First of all its attached to a strip club which would be nice to know....also shady people in parking lot while going into room. Then sheets and pillowcase had stains on them AND 3 cockroaches belly up still alive in the bathroom... It was HORRIBLE was there 10 minutes and could not stay!
Ventajas: We liked that the location was close to the wedding venue. We were grateful for the recliner in our room... The nighttime crying was soothed much easier with it!
Desventajas: The surrounding area is not the safest. But for the money they did a swell job. It was difficult staying with an 8mo old the light shined through the curtains so it wasn't "night time" for him.
Ventajas: Location, five minutes away from Legoland. Next to IHOP.
Desventajas: I would recommend you spend a little more for a better hotel. Very outdated, our bathroom window did not close. Wifi did not work. Nightstand was very dirty. Bedsheets and comforter were stained. People always lurking around at all hours. Did not feel safe to leave our belongings there while we went out.
Ventajas: Location can't be beat! Within walking distance of Legoland. Nice pool. I've stayed at nicer hotels and discovered bedbugs which I did not see at this hotel. They did comp our room due to the fire.
Desventajas: I didn't like the fact that I had to give up my email address. The pictures look like this is a luxurious hotel but it is really neglected and run down. None of the rooms I was in (3 total) looked remotely like any of those pictures. My reality was a water soaked floor 3 feet inside my room, an unusable shower, uncomfortable beds, and a TV without cable. The game room didn't have much for the kids to do and the machines were not working. Though they comped our room, they charged for breakfast the next morning knowing their customers didn't get to sleep that night due to the electrical fire. The fire alarms never sounded, we only knew people were being evacuated as they were evacuating. The majority of the hotel remained with power out during my stay. And I witnessed abuse of power, management yelling at handicapped staff while abandoning ship when the hotel caught fire. Only 1 staff member was left to deal with the confusion in the lobby where an alarm finally did go off but could still not be heard outside of the lobby.
Ventajas: Actually enjoyed our stay. B4 leaving we were sceptical about staying at the hotel bc of previous reviews but were plesently surprised. The staff was great. We were in a room they hadnt updated yet but they were updating rooms. The beds were comfortable. The room was good sized.pool was wonderful.
Desventajas: Floor needed sweeping better. Tv was pretty outdated so not the best picture quality. Needs better curtains bc the lights from parking lot come pouring in. Could hear eveything going on outside including people going upstairs so i suggest a room not facing parkinglot.
Desventajas: Nothing. Very bad place to stay at all
Ventajas: Price and that's all.
Desventajas: Rooms were clean but old, vanity had multiple cigarette burns and rust in the bain, towels were extremely thin and no wash towels or towels for the bathroom floor, breakfast did not have much variety to choose from. I guess that's what you get for 55 a night..
Ventajas: The room was filthy. There were large black stains all over the sofa. The AC unit was blowing black filth into the room. it was all over the table. I pulled the sofa out and there was black stuff all over the back of the back and the floor was filthy.
Ventajas: Didn't like anything about this hotel
Desventajas: It was the worst hotel I ever stay in
Ventajas: This place had the rudiest morning desk help! I called the front desk the night of our stay to find out about the hot breakfast time, I was told it was from 6 am until 10 am, I took my grandson for breakfast at 9:30 only to be rudely told that hot breakfast was only until 8 am but there was bagels and coffe, entering the breakfast area to find 2 bagels and dried out toast no butter no ceral no cups for juice or milk and no coffee. I asked the front desk lady if there was anything else or maybe some cereal and was told no I should have been there earlier.. why say 10 am if you are not providing it hot or cold? No mini fridge no coffee no microwave in the rooms. The only thing this place has is a decent pool, the room itself was hot the ac didn't work properly, room smelled musty, stained carpeting no bedspread on bed just a sheet and small blanket the fire detector was chirping when we arrived but the evening desk lady (very nice) did send someone down right away to change it. I was alone with my 3 year old grandson and they but us in a room all the way in the back corner, with no outside lighting. I would not stay there again nor reccommend it to anyone.
Ventajas: We mentioned when we checked in about our concerns of reviews. They put us in one of the newly renovated rooms. It was very nice, it looked like the pictures. All carpet removed and tile floors throughout with area carpet. They are renovating all ground floor rooms this years to this new standard. Spoke with Mark, the owner and they are committed to raising the standards. Give them a chance, good things are coming.
Desventajas: could raise standards for breakfast but it was as advertised.
Desventajas: Rooms didnt have a mini refrigerator and coffe maker.
Ventajas: Disappointed even though value priced. A one star at best I will do every thing I can to avoid this place.
Ant problem as well. I am embarrassed to admit I stated here and place my name with this review. Hopefully this will help someone else avoid this place.
Desventajas: Toast and a bagel do not count as breakfast. no maid service.
Ventajas: I liked that it was available
Desventajas: I didn't like that I immediately knew WHY It was available. VERY, VERY DIRTY. Didn't want to touch anything, but had to sleeP. There were mosquitos in the room that I had to hunt down before sleeping. The bed sheets had stains on them- looked fresh..... Yuck.
Desventajas: overall just a terrible hotel
Ventajas: I will not recommed this awful place to anyone