Schaumburg hoteles

Ventajas: Breakfast buffet included and very generous. Granite City pub next door was excellent

Ventajas: Bed was comfortable Very clean

Ventajas: Near to the mall. Free internet and breakfast had a good choice.

Desventajas: It was all good.

Ventajas: Great location close to O’Hare airport for a night. It’s also walking distance to a huge shopping center with many eating options. Staff was very friendly.

Desventajas: The bed was super uncomfortable

Ventajas: Everything looks good. Friendly staff.

Desventajas: Bathrooms should have toothpaste.

Desventajas: The scrambled eggs were for kids

Ventajas: The room was clean and nice for our family

Desventajas: Bed was a little hard

Ventajas: The staff is excellent very helpful and the room was well appointed and Clean, and the beds were comfortable. Good Breakfast in the morning. Would definitely stay here again

Ventajas: The room size, bathroom was nice and spacious.

Desventajas: No microwave in room.

Ventajas: Rio was AMAZING. She was so friendly and helpful. Truly made my stay GREAT. Thank you Rio!!

Ventajas: Very kind and accomodating staff. - Clean room - location - In fact, nothing to complain.

Ventajas: It was very clean and comfortable

Desventajas: No, everything was great

Ventajas: Clean and comfortable room

Desventajas: Needed more wide breakfast restaurant

Ventajas: Rooms were really nice.

Desventajas: Thought breakfast was little too healthy.

Ventajas: It was good

Ventajas: The staff was friendly upon arrival.

Desventajas: Other guests were extremely loud until early morning hours. We were given a room way too close to the front desk on the first floor so we heard it all. People using pool, walking in and out, etc. The beds were EXTREMELY uncomfortable. My husband and I both woke up with a sore back.

Ventajas: The bed was comfortable; even though we had a king instead of 2 queens (like I wanted) my friend and I slept decently in the king bed. The room was fairly clean and modern-looking.

Desventajas: The staff interactions were abrupt; almost rude. There was no hot tub/sauna; VERY disappointing. Also, won’t be using booking.com again. The images I was shown (What I thought I booked) were different than what I actually booked. Partly my own error for not checking the confirmation more closely. I thought I booked a “two queen beds” room and we had a king room. Extremely unclear what I was getting based on the way the website showed things. Not happy with that in the least. Breakfast was okay, but not stellar. Overall, every underwhelming stay.

Ventajas: Lots of variety in Breakfast menu

Ventajas: Nice and courteous staff

Desventajas: Carpets in the lobby and around the hotel were not clean and had stains

Ventajas: Staff was friendly and the breakfast was good.

Desventajas: Stayed here for my husband's bday, he wanted to take our 3yr old swimming. When we checked in we saw a sign that the pool was closed, I wasn't notified of this & it was too late to cancel bc it wasn't a 24 hr notice, the bar was closed that Sat night too

Ventajas: Cleanliness and staff was helpful

Desventajas: The breakfast although good was weak and selection

Ventajas: Extremely clean rooms and polite service. Amenities including breakfast, gym and pool were fantastic. Double queen rooms are big. Parking was easy. Convenient location to suburban neighborhoods and for visiting family.

Ventajas: Everything was excellent.

Ventajas: rooms were very nice and very clean, pool was nice and big. Breakfast was very good as well.

Desventajas: We were super bummed there was no hot tub.

Ventajas: Esta vez estuvo sucio

Desventajas: No estuvo limpio y no pusieron toallas

Ventajas: Excellent restaurant, bar, comfortable room, friendly service, great location.

Ventajas: Many unique gathering/conversation spaces in lobby areas!

Desventajas: No train or easy public transport from airport

Desventajas: High class

Ventajas: Walkability of the hotel and restaurants on site made it exceptional, we didn’t even have to leave the hotel.

Desventajas: Book of Mormon in the room.

Ventajas: The location to fine dinning was fabulous. The staff was very gracious.

Desventajas: The extra $15 for WiFi was way out of line when you consider the cost of the room.

Ventajas: Great lobby.

Desventajas: None

Ventajas: Suburban location. Clean room. But not a great value for the price. There are so many better value hotels near this location. We stayed here for a convention.

Desventajas: No microwave in the room thought the amenities section says microwave included. A small microwave is kept near ice machine for the whole floor. You have to go out of room to heat and bring it back. This was so cumbersome to say the least. Even two star hotels have microwave in the room. No anti slip mat in the tub/shower. I slipped down and narrowly escaped with minor hit.

Ventajas: The facility is clean, staff are polite, professional and courteous

Desventajas: N/A

Ventajas: Next to highway, and local shops

Desventajas: Parking seems distant

Ventajas: Loved the tv in the bathroom mirror!

Desventajas: Nothing

Ventajas: Staff was very friendly and accommodating.

Ventajas: El tamaño de las habitaciones, cocina

Ventajas: Best location

Desventajas: Nice break fast . And very friendly staff

Ventajas: The location is close to shopping centers and restaurants.

Desventajas: The bed is bouncy. Not comfortable. Everything was ok but not meeting our expectations. Nothing notable.

Ventajas: Very modern hotel / rooms. Good breakfast. Great staff.

Desventajas: -nothing-

Ventajas: The location is pretty good. Very close to shopping mall and all kinds of restaurants. The facility is also good.

Desventajas: One of the front desk is short of related knowledge.

Ventajas: it was comfy and very nice.

Desventajas: the price.

Ventajas: Clean...nice room

Desventajas: When I booked on booking.com I asked for a cot & booking.com said the hotel would be able to accommodate that request. When I arrived, I was told they dont havd cuts & my son had to sleep on the floor...

Ventajas: The options at the breakfast we're top notch. Much better than a lot of free breakfast hotels.

Ventajas: I liked the refrigerator and microwave, kitchen set up

Desventajas: That you had to ask for housekeeping services on the weekends

Ventajas: Everything

Desventajas: confusion with number nights of stay, and final price during check out.

Desventajas: Skylight window in bedroom is not a good idea if you cannot darken it...

Ventajas: They remodelled the rooms so it‘s all nice and fresh. Nice breakfast with changing items every day on the hot buffet. Perfect place to relax and with the kitchenette provides so much more comfort. I will definately come back when in the area.

Ventajas: The suites are spacious and comfortable. Plenty of room and tvs to keep my family happy.

Desventajas: The pool was pretty small and the place could use a little cosmetic work.

Ventajas: We liked the two bed rooms and the kitchen. Great location.

Desventajas: Front door was a little tight.

Ventajas: Todo excelente, fue mejor que estar en casa. Felicidades!!!

Ventajas: Excellent place and very nice stuff

Desventajas: 2nd floor was not a good place for children

Ventajas: The breakfast was great and loved the pool...

Desventajas: Didn’t like having to walk by the garbage to get to the office :/

Ventajas: My favorite reason for staying here is the mini apartment feel and that bedroom is separate from the living space. Everything is up to date and clean.

Ventajas: Our family had fun in the pool and on the basketball court. Two bedroom room was spacious and nice to have our large family all together.

Desventajas: Pull out bed was uncomfortable. Would have liked more pillows.

Ventajas: we like everything here. The friendly staffs, comfortable layout, good location... we have everything we need , rabbits and squirrels are also around.

Ventajas: I didn’t like anything since I wasn’t able to check in these people are homophobic and had no class at all . Very unprofessional and if ur trans make sure u do not book here !!!!!

Ventajas: Comfortable accommodation in good surrounding.easy to get around with shuttle service. Clean rooms

Desventajas: Nothing there to dislike but could improve by providing lunch and dinner service

Ventajas: My stay was great! The staff was great and the place itself was lovely. Definitely recommend it, whether it’s with friends or family

Ventajas: I was pleased

Ventajas: Clean, put together, clean pool

Ventajas: Rooms were very clean, staff was excellent

Desventajas: Small lobby, not enough pillows on the bed,no store to buy snacks.

Ventajas: The front desk clerk working was so welcoming and nice.

Desventajas: They posted there was a breakfast buffet but it was not at all buffet. Everything was made to order and it took forever to get my breakfast.

Ventajas: Rooms are very comfortable

Desventajas: Swimming pool is extremely small. Breakfast is for extra $12

Ventajas: The location was excellent for Legoland, shopping and restaurants. Our room and the common areas were very clean. The staff was very friendly.

Ventajas: The bed were very comfortable.

Desventajas: I thought the breakfast service was kind of a rip-off. They did forget to make up my room one of the nights.

Ventajas: Location

Desventajas: Mainly chose for pool for kids. Maybe specify dimensions and state no hot tub. Pool in pic looks WAY bigger than smaller than a backyard pool.

Ventajas: Everyone was friendly, everything looked and smelled clean and their business center worked well for printing tickets.

Ventajas: Location, cleanliness, amenities

Desventajas: Room could have been a little more spacious

Ventajas: It was clean.

Desventajas: It is far from Chicago downtown. You need to take toll road to enter Chicago city from this location.

Ventajas: Egg was good. Bed was not bad.

Desventajas: The entire building is a little bit old and not enough to be said “modern”.

Ventajas: The room was nice, friendly people, comfortable

Desventajas: That the hot tub was running and up

Ventajas: No

Desventajas: The hot tub

Ventajas: Hotel is more like an efficiency apartment. Full kitchen. Large room. Large bathroom. Lots of space. Good quality all around. And a nice hot breakfast too. Sometimes it is a good deal for weekend bookings.

Desventajas: Can be expensive during the week.

Ventajas: Everything was great

Ventajas: Breakfast was ok

Desventajas: Room cleanliness was bad.

Ventajas: Wish you had bacon

Ventajas: Everything! Wonderful place...

Desventajas: All was well

Ventajas: Stayed with my daughter and 5 and 4 year old grandsons for a weekend getaway. Loved the room, breakfast, and pool. One bedroom with the living room/kitchenette was perfect. Loved the ice maker in the freezer and the kitchen accessories and set-up! We asked for a room near the pool and got it! Was perfect with the kids! Pool depth and temperature was fantastic for the boys! Will be coming back in January for another fun weekend! Very happy with Residence Inn! Easy parking and entrance. Nice staff at the desk, very accommodating!

Desventajas: Pull out sofa mattress in room 124 was extremely flat and uncomfortable! Definitely needs replacement. Breakfast was awesome, but could use a better waffle mix recipe.

Ventajas: The stay was as expected:)

Desventajas: It's off the beaten path.

Ventajas: Big room with kitchen. Friendly staff. Clean room.

Ventajas: Location and reputation. The price was good and I was familiar with the area so I felt comfortable driving there.

Desventajas: Not Really

Desventajas: La cama incómoda. Hotel muy ruidoso, muy difícil conseguir una buena noche de descanso.

Ventajas: Alegre y acogedor.

Ventajas: Didn’t know my room had a fireplace very pleased

Desventajas: The eggs gave me diarrhea

Ventajas: Everything nice

Ventajas: Nice social hour with drinks

Ventajas: The front desk lady was very helpful & friendly and the maintenance man was amazing. They both were so friendly and helpful!! Location was perfect and close to everything. Would definitely recommend the stay here. They even have cookies/popcorn@the front.

Ventajas: Staff was great

Ventajas: Great service

Desventajas: No

Ventajas: Staff was friendly & efficient. Breakfast excellent & afternoon cocktail party a real bonus. Loved this place

Desventajas: Nothing

Ventajas: Location

Desventajas: Elevator at end of our room

Ventajas: Very quiet. Great location. Close to everything. Happy hour was a nice touch.

Ventajas: We enjoyed our first stay so much we booked another stay the same week - this time there was not a snack-filled happy hour, but we did receive a complimentary bottle of wine at check in! Again, super friendly staff, comfortable & quiet rooms, and easy to get to!

Ventajas: Location,, staff was very nice.

Desventajas: Not the cleanest room I've ever had bathroom floor was dirty. Nice pool, but not the clenest.

Ventajas: The staff were super helpful and friendly - and also when we checked in we were informed that there would be a happy hour in the lounge from 5-7. Y'all. The happy hour had a full snack station with cheez-its, pretzels, chips, and nachos. We also received complimentary beverages. Otherwise a fairly standard hotel stay, very quiet and comfortable rooms!

Ventajas: El personal era amable. Conveniente ubicación cerca de Centro de Convenciones Schaumburg, restaurantes y supermercado (Target).

Desventajas: Aparcamiento limitado. Máquina de hielo rota. El aire era un poco seco en nuestra habitación.

Ventajas: Bed was super comfy. Nice workout room & pool/hot tub. Good variety at breakfast. Helpful staff let us keep our room with 2 separate reservations:)

Desventajas: More gluten free breakfast items would’ve been nice

Ventajas: Easy access and very well kept

Ventajas: Super clean and very nice staff! The breakfast was also really good. The room was big, clean, and up to to date. The pool area was also clean.

Ventajas: Delicious

Desventajas: Room was cramped, iron was not working well and the noise level

Ventajas: Everything except the only 1 tv located between rooms and the air conditioner is as loud as could be and room couldnt hold a temp

Desventajas: 1-tv Loud air conditioner

Ventajas: Breakfast was good. Coffee was just average. scrabbled eggs were fine. I would have liked hash brown or some type of breakfast potato. I saw there were waffles but they required making them yourself. Overall though it was good for a free included breakfast. If I had to pinpoint something, may improve the coffee.

Desventajas: A free newspaper upon request (by asking the desk person) / I'm not a frequent traveler so don't rely on my opinion. Parking was good, Check in and check out was fast and the desk persons were all friendly.

Ventajas: I loved the soft bed! Many neighboring restaurants & a huge shopping mall!

Desventajas: I enjoyed everything about my experience.

Ventajas: when ask to check in early they took care of it.....

Desventajas: when ask to extend one more night stay..... the price was triple.......

Ventajas: Property is very close to convention center. It is extremely clean and staff is friendly.

Desventajas: In Bathrooms water not draining properly. It is very slow and kind of annoying.

Ventajas: We were very close to the venue we were visiting. The breakfast had variety and was fresh.

Desventajas: We have stayed in other suites and this one was pretty cramped. The pool was smaller than it looks in the picture, but would have been ok, if there hadn't been 2 birthday parties [ALL AFTERNOON]. Also, Friday morning we had fresh cut up fruit, Sat. the only fruit was green apples, that was disappointing.

Ventajas: Clean and easy access

Desventajas: Having to change rooms at midnight

Ventajas: The room smelled good.

Desventajas: The guy at the front desk when we checked on 05Jul1@ 1800hrs, was very rude. The female at the Starbuck’s was rude as well.

Ventajas: Tiene un bar.

Desventajas: El bar estaba cerrado a las 9:00 pm los sábados.

Ventajas: Rooms were spacious. Breakfast was pretty good.

Ventajas: Front staff was friendly

Desventajas: My family had a room nearby on the same floor.. the smell inside the room was horrible. The room I was assigned to met my expectations.

Ventajas: The room was really big. Had nice linens.

Desventajas: Very noisy. Our room was just opposite the elevator, and it had a ding, ding every time it opened. At all hours. You could hear entire conversations in the hallway, like there is no insulation. Housekeeping came in our room at 8:15am while we were still in bed.

Ventajas: Breakfast assortment was good. Coffee was great.Nice sitting area.

Ventajas: all was good great location

Desventajas: nothing - all was great

Ventajas: My room was spacious & comfortable. The floor was quiet. The staff was very professional & courteous.

Desventajas: The decor was a little dated, but this wasn't an issue with me.

Ventajas: Staff was very professional and welcoming, bed was comfortable and the room was big enough for 2. Loved the breakfast buffet items where restocked as you go. Staff was available to make sure you get help. Their is always coffee available at the lobby even at night

Desventajas: Could use a bit of an upgrade in their rooms, ie microwave

Ventajas: Beds were very comfy. Breakfast offerings were good.

Desventajas: False fire alarm. Billing process does not reflect actual payment needed.

Ventajas: Clean, good staff and nice breakfast

Desventajas: None

Ventajas: Location

Desventajas: Only got one washcloth and there were obviously two of us. One washcloth was ripped. I said we needed a late arrival but it seemed like the only room with 2 beds was handicapped accessible. The lock on our door was broken.

Ventajas: Wi-Fi was good. Breakfast had protein options and excellent hours. Coffee available in lobby. Good AC.

Desventajas: Walls thin and can be a bit noisy. Needed to change rooms due to equipment failures but staff was responsive.

Ventajas: The breakfast buffet was always stacked and the area clean. It was away from the busy Chicago downtown but close enough to travel anywhere. Will stay here again if I ever have to travel to IL again.

Ventajas: This hotel has happy hour, they offer 3 free alcohol drinks every day, that’s awesome!!! And the breakfast is great as well!

Desventajas: The wifi is not very good

Ventajas: Modern look, cleanliness, excellent breakfast.

Desventajas: Nothing I can think of.

Ventajas: Excellent location and fantastic breakfast!

Ventajas: Loved the breakfast and happy hour

Ventajas: Location room n happy hour

Ventajas: We've stayed here numerous times and are always impressed at the cleanliness of rooms and lobby. It's a pretty basic hotel, but we keep coming back and the staff is very knowledgeable about the area and gives great recommendations for restaurants.

Desventajas: Overtime, the breakfast options are repetitive.

Ventajas: The manager was supernice The location is great

Desventajas: Old furniture. old carpet

Ventajas: clean, good location, next to highway

Desventajas: far from city center

Ventajas: It was conveniently located.

Desventajas: Our room was very hot and took a very long time to cool down. No fans available. Not extra pillows available until late the next day.

Ventajas: Very clean and excellent breakfast.

Ventajas: The lobby, breakfast and pool were amazing definitely 3 star and up amenities! Happy hour too? I will be staying again. It’s a hidden gem!

Desventajas: Some of the staff were rough around the edges and curt.

Ventajas: Water features! Aquarium, fountain, pool, spa

Desventajas: Not particularly

Ventajas: Muy sucio e incómodo. No lo recomendaría.

Ventajas: Breakfast buffet was surprisingly good.

Desventajas: Their Tesla charging stations in the parking lot were not working - I told the nice front desk lady when we checked out, she said she would let the hotel owner know.

Ventajas: Breakfast was ok. Typical hotel breakfast fare. Parking close to the room.

Desventajas: I did not expect an apartment style hotel. There is no direct access to the lobby, no hallways. Each room's door opens outside. On arrival after a 6 hour drive, we have to lug 4 pieces of luggage up 2 flights of stairs to access the room at there is no elevator. In the morning you have to go outside in the rain or cold to have breakfast. There was a drunk family conducting a fistfight outside our room at 2am, not the hotel's fault, but a call to the desk sent no one to remedy the fracas. The fight resulted in the little guy shuffling back to the room, but the women and big guys still carried on the verbal assaults randomly throughout the night. The biggest offense was with the coffee maker. I decided to make hot tea in the morning. I poured tap water into the hopper and activated the cycle. The heated water that came out was yellow, cloudy and foul-smelling. It nearly made me sick. Think if my wife had made coffee before I heated water, she would have consumed that putrid water, masked by coffee. I mentioned it as I checked out, the desk clerk simply stated that is unusual, we clean those machines regularly. I like Homewood suites, but I will not be staying at the Shaumburg location ever again.

Ventajas: Very quiet place! We only knew there were other guests there by the cars in the parking lot! Loved the yummy sausage links served for breakfast. Very comfortable stay, overall.

Desventajas: Didn't care for the pillows, but I am picky about pillows. I like a firmer foam pillow. Would have been nice to have had a firmer pillow in the mix.

Desventajas: The suite was not very clean. The carpets were in poor and smelly condition. The couch was in terrible condition and the bedding looked dingy.

Ventajas: I liked the location

Desventajas: Housekeeping was subpar to say the least

Ventajas: Everything was pretty good.

Desventajas: The fact that the rooms were past up like apartments leading to outside.

Ventajas: The whole thing..

Desventajas: None

Ventajas: N/A

Desventajas: Thin walls :)

Ventajas: Exceeded all expectations

Desventajas: Not a thing

Ventajas: Location

Desventajas: Peeling wallpaper, entrance door did not fit well so there was a very cold draft that came through into the room since all entrances are from outside, bedding was not correct what was supposed to be a blanket was nothing more than a misplaced bed skirt!

Ventajas: The room was awesome. I loved the kitchenette and the layout. The staff was incredibly helpful and friendly.

Desventajas: The room was freezing cold. My room was on the lower level and faced west and there was a major draft coming in the windows by the bed. However, there were plenty of blankets so I was able to crank the heat and finally get warmed up.

Ventajas: Me gusto todo el servicios la habitación

Ventajas: Zona para café era cómoda y acogedora. El personal era muy agradable y atento a nuestras necesidades. El precio era excelente para nuestra estancia.

Desventajas: Ojalá el baño tuviera una ducha ventilador para la humedad.

Ventajas: Limpio, buena ubicación.

Desventajas: La habitación podría ser más tranquilo. Creo que los respiraderos realizados los ruidos.

Ventajas: El personal era agradable y las habitaciones eran bonitas y limpias

Ventajas: cleanliness

Desventajas: bed was broken so i had to sleep uncomfortably for the whole night and cause me to have back pain

Ventajas: Room was nice with a comfy bed. Lobby area was comfortable

Ventajas: Location

Desventajas: Dirty linens left in my room from previous guest, and no toiletries in room-had to call front desk and request them.

Ventajas: The location was perfect, front desk staff was nice and helpful, the room was nice and clean.

Desventajas: Nothing.

Ventajas: Location for this property was great. Really close to the mall and access to the highway. There are a lot of dining options in immediate surroundings.

Ventajas: I enjoyed the welcoming lobby- with the fireplace & room for lots of us to gather. The front desk tolerated our entire U13 boys soccer team and parents just hanging out. I also appreciated the Starbucks coffee!

Desventajas: The pool was smaller than expected.

Ventajas: They allowed me to check in early. The flight delays caused by bad weather had left me exhausted.

Ventajas: The staff was very friendly and helpful. Both night staff when we checked in and the morning front desk we're very pleasant and helpful.

Desventajas: No problems.

Desventajas: Bed was too old

Ventajas: Everything was fine

Desventajas: It would be nice to have some vending machines on the floors

Ventajas: The staff members were very polite and accommodating to our questions and requests.

Ventajas: La amable atención del personal y la conseción de una salida tarde sin agregar costo

Ventajas: Todo era bueno y el cuidado. El personal era amable y las habitaciones eran espaciosas.

Desventajas: Nada que pueda imaginar.

Ventajas: El personal era muy amable y servicial. Hizo todo lo posible para conseguir que pudiésemos hacer el check-in en nuestras habitaciones temprano. Lugar genial. Limpio, tranquilo y con excelentes opciones de desayuno.

Ventajas: Me encantó la ubicación y el tamaño de la habitación. Mucho espacio para nuestra familia de 4. Me encantó el desayuno caliente!

Ventajas: El personal era muy cortés y atento a las necesidades.

Desventajas: Nada

Ventajas: Room was large enough for 4 children and 2 adults. Breakfast was great with great options.

Desventajas: Really should have a microwave in the room, so food doesn't go to waste.

Ventajas: Great breakfast but do not like Starbucks coffee.

Desventajas: Faster elevator

Ventajas: Friendly staff.

Desventajas: Breakfast limited. Still reasonable.

Ventajas: The breakfast area was clean and the beds was so comfortable. The room was spacious and clean!

Desventajas: We drove 11hrs and forget our credit card and they don’t accept cash or checks! Then our room was 446 after the 45 deposit and my bank limit 400 a day so my card declined after calling the bank and they told me it was a limit per day and the guy at front desk didn’t try to negotiate or even offer to help us out! I wouldn’t recommend to my friends

Ventajas: Location

Desventajas: Had some cosmetic needs that I noticed

Ventajas: la habitacion es justa para 4 personas pero esta muy bien

Desventajas: el desayuno esta bien, pero siempre habia lo mismo no variaban, pero es normal en EEUU

Ventajas: Clean cozy room and indoor pool

Ventajas: Generally all the staff members were very welcoming

Desventajas: Once person in the night shift was very rude. I think his name was Steve.

Ventajas: I have stayed in Hyatt Place hotels before and the room is basically the same as in other Hyatt Place hotels. The room was very clean and the cleaning people did not come around a bunch of times knocking on our door as they do in some hotels. The cleanliness was probably the best thing about this hotel. Having a mini-refrigerator was nice. The bed was really comfortable. The rooms were reasonably priced compared to other hotels in the area.

Desventajas: We did not like the A/C unit. It turned off and on every few minutes—whatever happened to A/C units that work quietly? The second day of our stay, they had all the A/C units cleaned in the hotel (which I understand has to he done) but the desk called us around 9:30 a.m. to see if they could send the crew to our room. We were showering and dressing and we felt the need to hurry to leave the room. If you are a TV watcher, the TV in our room was not good. Almost every channel was analog and fuzzy to watch. And, whoever designed the bathroom needs to actually use these bathrooms. The door opens into the bathroom and the person inside basically needs to stratal the toilet stool to keep from opening the door onto your toes! I stubbed my toe at least twice in four days. Also, if you are going to offer a refrigerator, a microwave would also be very nice.

Ventajas: The breakfast in the morning was AWESOME! Far beyond anything you’d normally expect from a hotel.

Desventajas: A touch expensive given that it was so far from anything you’d want to do/visit in Chicago.

Ventajas: Lots of places to eat & shopping.

Desventajas: Farther than I thought from Chicago

Ventajas: Staff was helpful on a problem the hotel caused for my service dog.

Desventajas: Room had not been "pet cleaned" prior to our dog joining us. Not clear if a female in heat or ? was the last dog guest but caused my SERVICE DOG problems. The staff was great. Changed rooms and he was fine

Ventajas: Buen precio por habitación de hotel con cocina completa, piscina, gimnasio y desayuno! La ubicación era buena, cerca de legoland, un centro comercial y el teatro AMC.

Ventajas: Clean rooms and friendly staff.

Desventajas: Excellent all round.

Ventajas: The staff was wonderful! Even the shuttle bus guys were awesome! Best hotel I’ve stayed in and I have stayed a lot of places! Never walked through the front door without the desk clerk saying hello! Beds were comfortable and the room was spotless!

Desventajas: Everything was perfect not one problem was encountered! Awesome job!

Ventajas: amazingly nice!! I will stay there again real soon.

Ventajas: It looked well landscaped.

Desventajas: There wasn't much parking.

Ventajas: Registro fácil amable.

Ventajas: Tranquilo

Desventajas: No cookie

Desventajas: Café, pero no la máquina de café. No hay nevera.

Ventajas: I've stayed at this location a few times and I've always loved the facility.

Desventajas: N/A

Ventajas: I enjoyed the view from my room, the size of my room, and the shower.

Desventajas: The size of the bathroom was small but everything else made up for it.

Ventajas: Breakfast buffet was great, cookies were wonderful and the staff was very courteous!! The location was amazing, it was right next to giordanos and the wood field mall!

Desventajas: If I had to be super picky, the only thing I could say would be to have a vending machine on the 4th floor.

Ventajas: I didn't have time for the breakfast, but it looked really good. I did grab stuff to go

Desventajas: The tub in my room looked a little old and the bed was a little lumpy. Not to too bad

Ventajas: Location, price, hotel staff is very friendly!

Desventajas: Air conditioning in room did not work correctly. Spoke to staff about it. Nothing was done to correct this issue.

Ventajas: The bed was very comfy. Great breakfast.

Desventajas: Nothing

Ventajas: The staff was spectacular they met every need and when there was a problem took care of it immediately

Ventajas: Business Center

Desventajas: No Free Breakfast No place on the TV to use my USB No true channel guide Breakfast was to high Couldn't get coffee after breakfast They wouldn't let me use my reward points

Ventajas: The staff

Desventajas: Had to change rooms twice. Bathrooms not clean. Ordered food for the morning and never arrived.

Ventajas: Great location. Clean room. Comfortable bed. Friendly staff

Desventajas: Bar was closed on a Saturday night

Ventajas: The location of the hotel was exactly what I was looking for

Desventajas: Nothing was wrong with hotel

Ventajas: very friendly staff called the front desk and asked for a razor and the man at the front desk who checked us in brought the razor up, which my boyfriend said they usually don't

Desventajas: no beverage vending machine by the ice machine ha

Ventajas: Durante el día de transporte conductor rica es increíble!

Desventajas: Creo que picaron por chinches

Ventajas: En general, el lugar es agradable...

Desventajas: Piscina muy lleno

Ventajas: Las camas, estaba limpio.

Desventajas: Nada

Ventajas: Las camas

Desventajas: Debería haber wifi gratis.

Ventajas: Under construction. Indoor pool closed, outdoor pool dirty.

Desventajas: Under construction. Indoor pool closed, outdoor pool dirty. Staff incompetent.

Desventajas: From reservation to check-out this hotel was a negative experience. The reservation people didn't even know what types of beds were available in the rooms. The luggage rack was in such poor condition as to be nearly useless (no air in the tires). The beds were uncomfortable. The hotel was very loud--sounded like construction going on after midnight, and many people talking in the halls at all hours. You're really paying for a name if you go to this hotel.

Ventajas: Parking

Desventajas: Ordered a room with double bed. Received King. Room was last on the hall and furthest from Elevator. I was traveling with my Disabled mother. Closet was non existent because door did not open. Breakfast should have been included like most hotels for the price. It was not.

Ventajas: The staff were pleasant and it was clean

Desventajas: The curtains did not overlap at the center (unlike many 4.5-5 star hotels) consequently the light came into the room. Additionally the sides of the curtains did not meet the wall so light streamed onto your face. One towel hook by toilet, none others,

Ventajas: Staff was fantastic

Desventajas: Very clean

Desventajas: Nothing

Ventajas: Breakfast was excellent

Desventajas: Dinner menu was terrible

Ventajas: we liked the location

Desventajas: the bathroom was a bit small

Ventajas: Very clean and comfortable. Staff was very helpful. Would definitely stay there again.

Ventajas: There was no breakfast, I didn't like that. However, room service was good, coffee was great. In room coffee and condiments not stocked and no Microwave (not happy). Room and bathroom were great.

Desventajas: No Breakfast included and no microwave.

Ventajas: Everything else was good

Desventajas: No breakfast

Ventajas: The room decor

Desventajas: The room was a little small

Ventajas: Servicio super limpio excelente

Ventajas: I like that the pool was Outside

Desventajas: The breakfast was terrible, I was told it was a buffet it was limited food, drinking cups was small,

Ventajas: The room was nice, mattress was very comfortable and the breakfast was much better than most

Desventajas: No

Ventajas: My stay was excellent. I was impressed with the room. The facility was very clean.

Desventajas: I like my short stay at the hotel.

Ventajas: The location was convenient. Restaurants and Shopping nearby.

Desventajas: Nothing to dislike.

Ventajas: 1) The night manager dealt skillfully with a crisis -- a sprinkler popped in one of the rooms during the night and he handled it calmly and competently. 2) The hot water is available almost right away from both sink and shower. 3) I was given a reduced rate for my last night after mentioning the shower didn't work in that room, namely the one I was moved to after the first one became flooded by the sprinkler just above.

Desventajas: 1) After the blown sprinkler sent water into my room, the new room I was moved to did not have a functioning shower valve -- completely frozen/stuck -- so I missed having a shower on the last morning of a trade show. 2) As is usual in many hotels, the sink drain was slow in both rooms -- not clogged totally, but slow enough to require leaving the water off, except for quick spurts. I suppose if I were smarter, I would have learned to bring my own jug of drain opener when I travel, but still, it would be be better not to have to.

Ventajas: Loved the new pancake maker. Great staff - clean- great breakfast.

Desventajas: All good

Ventajas: Very clean very professional staff friendly

Desventajas: Nothing

Ventajas: They had a wide selection breakfast menu and everything was delicious. The bacon and omelette were kept nice and hot and the houseblend coffee was the best,

Ventajas: Location was great, the breakfast was good, the staff was professional, welcoming, and responsive.

Desventajas: The desk chair had pizza topping on the seat left from a prior occupant.

Ventajas: I reserved a queen bed and they gave me a king bed for the same price!

Desventajas: Morning desk clerk was not friendly but she did her job so no complaints.

Ventajas: Very clean

Desventajas: Everything was great

Desventajas: Llegamos de madrugada al check in y el ingreso principal al lobby estaba bloqueado y sin ningún letrero de cómo entrar. Estuvimos varios minutos buscando cómo ingresar al hotel. El personal que nos recibió no fue muy amable, tampoco el que nos despidió en el check out. En el desayuno no había nada de fruta.

Ventajas: El desayuno por encargo es increíble!

Desventajas: No tengo nada malo que decir.

Ventajas: Personal amable Happy Hour

Desventajas: Ruidoso Duchas frías Presión de agua pobre

Desventajas: Había una araña en el baño.

Ventajas: Happy hour and breakfast were very nice.

Desventajas: It was very difficult to get hot water in our room.

Ventajas: Great food and service

Ventajas: The room was very spacious and comfortable. The hotel ambience was excellent...very positive, tranquil, and friendly. The included breakfast was very good, and the complimentary afternoon food and drinks shows that the management appreciates their guests.

Desventajas: The carpet leading to the side exit/entrance of the hotel was worn and not vacuumed regularly. The street entrance and parking lot needs resurfacing...too many potholes. One of the four elevators was not in operation.

Ventajas: Nothing - accept availability.

Desventajas: Dated property and the fact they wouldn't sell me alcohol at 11:30pm.

Desventajas: There was no hot water. The reception did not have food-- a signature staple of other Embassy Suites. There were cold snacks. We were told at check in that breakfast would last until 10:30 on Memorial Day, as it does on weekends, however, at 9:30, kitchen staff started removing all food and shutting breakfast down. I told one such staff member that I had been told that breakfast would last until 10:30. She merely responded, "We're closed." The building is old and the elevators jerk before starting take you up or down. Suites are advertised as having a bed and sofa sleeper. The sofa does have a bed, but I do not recommend you sleep on it. Before checking out, I wanted to speak to the front desk, but I was so aggravated that I didn't want to ruin the rest of my weekend fighting with anyone at the property and resolved to call Hilton corporate later.

Ventajas: The location was convenient for a traveling family. The coffee was good. Outside of that...

Desventajas: The rickety, slow, elevators, with loose walls. It felt like stepping onto a trampoline. Taped over floor button numbers... A sketchy experience at best. The door from the bedroom to the TV room was ridiculously loud, and didn’t fully shut. I think the door was too big for the door frame. Staff cleaning up a reception that took place that evening in the atrium were talking so loud, slamming trays, tables & chairs around until 3:30 am. The breakfast is “free” with your stay, but the potatoes were soggy, the pastries also soggy, the eggs cold, sausages hard... Go the cereal, oatmeal, toast route. Or just don’t stay here. Not worth the price.

Ventajas: I like nothing

Desventajas: The staff was rude extremely racist and inconsiderate I provided my identification to front desk staff and the man places it on the counter instead of placing it in my hand then my party was instructed to remove drinks from pool area only to see right after a white family with there drinks at the pool area in which I took pictures of and complain to management check out Time is at noon and someone from staffing came and knock on my door 2 x once at 9 am and at 10 am Asking what time will we be checking out what kind of stay was this I will never recommend it again and I have been there on numerous occasions however after this encounter I will not waste another dime in this establishment I will be contacting channel 5 news and the head of my organization in regards to discrimination taking place at embassy suites hotel

Ventajas: It was nice and clean. the bed was comfortable and very soft and clean.

Desventajas: Horrible staff personnel.

Desventajas: Todo estuvo muy bien

Ventajas: All was great

Desventajas: Nothing

Ventajas: Beds and pillows were comfortable, liked the suite style. Breakfast was good, nice variety and made to order omeletet.

Desventajas: Pool was really cold. Evening happy hour snacks lacked good variety.

Ventajas: The breakfast was good and the location was great.

Desventajas: It was very loud. There were loud people and the air conditioner was very loud as well. It was fine overall, but the price was high for what we got.

Ventajas: Me gusta el hotel, es nuevo, muy limpio, personal amable. Realmente me encanta el diseño

Ventajas: La ducha en la habitación. Sólo había la mitad de la puerta de cristal pero había agua contenida.

Desventajas: Nada

Ventajas: Location, Value, Lighted Visible Parking, Cleanliness, Staff Courteous and Professional, Breakfast Very Good with Excellent Attendants. In general, a very nice and comfortable atmosphere both in the rooms and the lobby.

Desventajas: Shower floor somewhat slick with no safety bar in the event someone slips.

Ventajas: Comfortable bed

Desventajas: I was put in an accessible room

Ventajas: Easy off and on to freeway

Ventajas: Nothing in particular

Desventajas: I felt like the room could have been much cleaner. Its like they surface cleaned only and no attention to vacuuming in corners, wiping makeup mirrors, dirty door frames. Those kind of things make me wonder what else they are slacking on

Ventajas: Location

Desventajas: Ac unit is extremely loud, makes it difficult to sleep. Door does not lock fully. Bathroom light is non existent

Ventajas: Staff was friendly

Desventajas: Bathroom paint was peeling badly. nNot enough towels and when I asked for additional towels they said there was a limit of only 2 extra towels per room. Only given 1 washcloth and hand towel.

Ventajas: Bed and linens were very comfortable.

Desventajas: Shower needs a good deep cleaning.

Desventajas: Bathroom to small old outdated toliets.

Ventajas: The bedrooms were really nice and clean, i was very impressed with shower room it was my first time seeing a door not closing all the way up inside the shower and i thought was pretty cool.

Desventajas: When i got to hotel was night already and the girl working that shift wasn't very polite, matter of fact after greeted us when we got there she stayed quiet and didn't talk or gave info about hotel at all. It was our first time at hotel.

Desventajas: We like to have a continental breakfast so next time will go for a different hotel. Just a little bite of something.

Ventajas: Very competent and friendly front desk staff. Room was clean with new furnishings. The bed was very comfortable. The location was ideal for travel, being right off the freeway.