Puerto Morelos hoteles

Puerto Morelos hoteles

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Temporada baja agosto
Temporada alta febrero
  Precio medio (entre semana): 260 €
  Precio medio (en fin de semana): 220 €

el mes más barato

13%

bajada de precios esperada

el mes más caro

49%

subida de precios esperada

(precio medio en las últimas 2 semanas)

dom. - jue.

(noche entre semana)

(precio medio en las últimas 2 semanas)

vie. y sáb.

(noche de fin de semana)

Preguntas más frecuentes al reservar un hotel en Puerto Morelos

¿Cuánto cuesta un hotel barato en Puerto Morelos?
Los usuarios de KAYAK han encontrado habitaciones dobles en Puerto Morelos desde solo 7 € en los últimos 3 días. El precio medio es de 156 €.
¿Cuánto cuesta un hotel para esta noche en Puerto Morelos?
En las últimas 72 horas, los usuarios han encontrado Puerto Morelos hoteles para esta noche desde solo 10 €. También han encontrado hoteles de 3 estrellas desde 32 € y hoteles de 4 estrellas desde 43 €.
¿Cómo puedo encontrar hoteles cerca de mí?
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¿Dónde alojarse en Puerto Morelos?

Los mapas de KAYAK te ayudan a encontrar el lugar ideal para hospedarte en Puerto Morelos mostrándote las mejores opciones de hoteles cerca de las actividades que te interesan.

Los mejores hoteles en Puerto Morelos

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Jolie Jungle - Puerto Morelos - Edificio
1
9,4 Excelente (106 opiniones)
98 €+
Detalles Opiniones
Si decides alojarte en Jolie Jungle de Leona Vicario, estarás a apenas 9 min en coche de Puerto Morelos Adventure. Tendrás atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
9,5 Excelente
Ventajas: Wonderful hosts. Beautiful spot.
10,0 Excelente
Ventajas: Los dueños le atienden y no hay mejor atención que esa, la comida deliciosa y los boungalows super lindos, bien decorados, frescos y muy comodos.
8,3 Excelente
Ventajas: Location was beautiful
Desventajas: No ac
8,8 Excelente
Ventajas: Great central space / restaurant with giant chess, hammocks and pool table that the kids enjoyed. Beautiful swimming pool. Lovely setting surrounded by nature and convenient location near Puerto Morelos and lots of Cenotes. The wifi doesn't work well, which could be a good or a bad thing depending on your perspective. Fine for us (an electronic detox) but could be awkward if you're planning to do lots of internet research on the spot about where to go.
Desventajas: There are bikes to use but none for kids smaller than about 10-12, which is a shame.
10,0 Excelente
Ventajas: Lovely secluded location in the middle of the jungle. Anais was super super helpful and accommodating to us. It’s near a beautiful fishing town with some lovely local restaurants.
10,0 Excelente
Ventajas: The staff were exceptional. Our bungalow was wonderfully clean, comfortable and romantic. We highly recommend Jolie Jungle to anyone interested in a unique, friendly, special experience.
9,5 Excelente
Ventajas: Lodging was excellent, well cared for grounds and pool. Food was very good and prepared with care. We had a wonderful shamanic experience in the Temazcal sweat lodge. It was a lovely time. Great for children.
9,3 Excelente
Ventajas: Beautiful jungle setting. The owner was friendly. Quiet place.
10,0 Excelente
Ventajas: Las habitaciones y el servicio
10,0 Excelente
Ventajas: Absolute astonishing location in the jungle. Very nice staff, awesome pool. Perfect place for relax.
9,5 Excelente
Ventajas: La atención es formidable ! El temazcal es fuera de serie. La ceremonia es de las mejores que he ido. Gracias !!!!
Desventajas: Las hamacas :(
9,3 Excelente
Ventajas: Wonderful, friendly hosts and delicious food. Cute, comfortable bungalows in the jungle
Desire Pearl Resort & Spa - Puerto Morelos - Edificio
2
9,2 Excelente (502 opiniones)
698 €+
Detalles Opiniones
En la playa, este alojamiento de Puerto Morelos se encuentra a menos de 2 kilómetros de Playa Ojo de Agua, Arrecife Puerto Morelos y Plaza Central de Puerto Morelos. Iglesia católica San José y Mercado de artesanía también están a menos de 2 kilómetros.
8,0 Excelente
Ventajas: The staff very nice , the location beautyful ,nice garden with some local iguana, very good spa
Desventajas: It is a clothing optional location with some places where sex is allowed but to see somebody having sex is very rare ,
10,0 Excelente
Ventajas: Amazing experience! Hard to feel good in other places after you've been to Desire Pearl :) Top services, very friendly and professional staff, paying attention to all needs. Very good food with plenty of options. Fresh fruits and coconuts from the property served daily. The activities are fun and helps you interract better with the other guests. Besides the all inclusive resort, the couples-only experience with adults activities makes the difference.
Desventajas: Everything was perfect!
10,0 Excelente
Ventajas: Great staff, they remember your name, Enjoyed the total body O seminar. Hot tub and pool were incredible, activities for those who wanted. Good participation at theme nights.part
Desventajas: Air conditioning in the room
10,0 Excelente
Ventajas: Staff was incredible, beautiful property and comfortable rooms.
Desventajas: Food was hit or miss and the SUPER loud music at the pool was off-putting at times.
10,0 Excelente
Ventajas: The staff are amazing, food is great and the pool play makers are fantastic and a lot of fun. Great customer service
Desventajas: N/A
9,5 Excelente
Desventajas: quizás falta una mejor variedad de restoranes
8,3 Excelente
Ventajas: The staff is amazing and truly goes out of their way to make you comfortable.
Desventajas: The nightclub music could be better. Also the facility could use a bit of a facelift. It’s starting to show wear & tear.
10,0 Excelente
Ventajas: Espectacular lugar
9,5 Excelente
Ventajas: Best customer experience ever. They are truly experts in training/motivating their staff to go the extra mile for the guests. Ultra relaxing stay, resort is a picture perfect postcard and friendly staff make it an amazing stay.
Desventajas: Breakfast was really good but lunch/dinner quality could be better.
9,3 Excelente
Ventajas: the experience was amazing and had great fun
Desventajas: my credit card was hacked and numerous fraudulent charges were made. the only entity that had my card number was desire and booking.com. had to stop the card and have the charges reversed. Will never use booking.com again unless this horrible experience is made right.
10,0 Excelente
Ventajas: Everything is amazing at this resort. The people , servers , staff , amazing !
Desventajas: The beaches aren’t the best but you don’t really need them so all is good.
10,0 Excelente
Ventajas: We loved the food and the facilities. The staff was excellent and we can’t wait to come back in November! Best vacation ever!
Desire Resort & Spa - Puerto Morelos - Habitación
3
9,1 Excelente (407 opiniones)
571 €+
Detalles Opiniones
Este alojamiento de Puerto Morelos se encuentra en la playa, a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
9,3 Excelente
Ventajas: Everything taken care of
Desventajas: Less vegetarian options
8,8 Excelente
Ventajas: The staff is very attentive and accommodating. They will go out of their way to make your stay as comfortable as they can. We can't say enough good about our stay! The spa services are amazing and high recommended!
Desventajas: I wasn't a big fan of the steakhouse. Everything was very salty. Maybe was an off night, but hey, I didn't come here for the steak anyways :)
10,0 Excelente
Ventajas: The service was over the top as was the property
Desventajas: Nothing all was amazing
7,0 Muy bueno
Ventajas: Atención del personal Sin embargo es como ir a la guerra sin fusil
Desventajas: Comida mala reciclada y demasiado refrugerada
10,0 Excelente
Ventajas: Sin palabras. Un súper destino. Execelente lugar lleno de gente mágica
Desventajas: El Dj. No esta a la altura
9,3 Excelente
Ventajas: The location, a little hidden, but close to other attractions) The staff, all friendly and helpful The cleanliness, every single space was impeccable The spa (what a massage we got!) Overall, the place is amazing, we will visit it again and again
Desventajas: The size of the vanity in bathroom (way too small) The bed sheets, noisy (cheap) The size of the pool (small) The food in the Japanese restaurant (spicy in excess)
8,3 Excelente
Ventajas: Ambiente.
Desventajas: El costo que es en dólares cuando es un lugar mexicano. Deben cobrar en pesos y no indexado al dólar. Al menos a los mexicanos.
9,5 Excelente
Ventajas: The food was excellent in all settings, i.e. buffet, reserved dining, pool side daytime dining. Loved the location of the outdoor bar, adjacent to the main stage/plaza area. The overall vibe was fun when it needed to be, and quiet when one needed to rest. The many activities and settings all were inviting and exciting.
5,0 Bueno
Ventajas: The concept, but you also need to be prepared to see things that you did not want to.
Desventajas: The problem with the rotten sea weeds is unbearable. The smell is nauseating and invades all the resort. You can feel the smell on the air, on glasses, napkins and towels, 24 hours a day.
10,0 Excelente
Ventajas: El servicio y las atenciones de todo el personal es de lo mejor que hemos visto.... todos son muy amables.
Desventajas: Todo nos encanto
9,3 Excelente
Ventajas: Staff
Desventajas: DJ music at disco
10,0 Excelente
Ventajas: El concepto, las instalaciones muy cómodas y el personal muy atento
Desventajas: Todo limpio
Grand Residences Riviera Cancun - Puerto Morelos - Edificio
4
9,2 Excelente (96 opiniones)
254 €+
Detalles Opiniones
Si decides alojarte en Grand Residences Riviera Cancun de Puerto Morelos, estarás a pie de playa y a menos de cinco minutos ne coche de Playa Ojo de Agua y Iglesia católica San José. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Puerto Morelos? En este complejo tienes a tu disposición 140 metros cuadrados de espacio con centro de conferencias y una sala de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito (disponible las 24 horas).
10,0 Excelente
Ventajas: Es el mejor complejo tipo playa que he tenido. Millas de distancia mejor que el llamado complejo en la avenida principal de Cancún. El servicio es excepcional. El personal está bien entrenado para claramente ser servicial pero no entrometido. el galardonado restaurante - altamente recomendado. Me alojaría aquí de nuevo en un abrir y cerrar de ojos.
9,5 Excelente
Ventajas: Everything else
Desventajas: Some people isnt extraordinary nice, Im some are
10,0 Excelente
Ventajas: La atención del personal excelente
Desventajas: El check out muy temprano 11:00am
9,5 Excelente
Ventajas: las instalaciones, los servicios y la calidad de la atención de su gente
Desventajas: la oferta gastronómica de sus restaurantes no es muy variado. Deberían ofrecer buffet froid. Las opciones están en los extremos; o muy formal con un menú de pocos platos o el informal de tacos. Este aspecto es importante porque al estar algo alejado del pueblo, el huésped depende bastante de lo que ofrece el establecimiento
9,3 Excelente
Ventajas: like the rooms and that was very clean all the hotel property
Desventajas: the food didn’t meet my expectations
9,3 Excelente
Ventajas: El personal era muy amable y siempre estuvieron al pendiente.
Desventajas: Las playas estaban llenas de alga, aunque esto es totalmente ajeno al hotel
8,3 Excelente
Ventajas: La atención, el confort, la limpieza, es muy buena pero está algo alejado del pueblo y sólo se puede salir con taxi o vehículo propio, lo cual encarece la búsqueda de alternativas para la comida dejando al huésped con la sola opción de las ofertas gastronómicas del establecimiento, que son limitadas y caras.
Desventajas: Lo manifestado anteriormente respecto del aislamiento provocado por la falta de alternativas de transporte hasta el pueblo. Si dispusieran de un servicio de combis con tarifas acomodadas y horarios prestablecidos, es un lugar para volver.
9,5 Excelente
Ventajas: El servicio excelente la comida increíbl todo muy cómodo
Desventajas: Todo estuvo excelente
10,0 Excelente
Ventajas: Everything was outstanding
Desventajas: Food,service and everything in between
9,5 Excelente
Ventajas: The hotel and grounds are classy, beautifully designed and landscaped, and serene. The staff was excellent and attentive and the amenities and food are high quality. The kids club was very well run and a wonderful addition.
Desventajas: One minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server. This was surprising since overall the staff was very attentive.
9,5 Excelente
Ventajas: High end kitchen appliances in the suite. The staff did the dishes. Washer/dryer was great. Beds were very comfortable. Bathroom/shower area was luxurious. An extra large jacuzzi outdoors on the balcony - kids loved this. There were very few rules at the resort. The staff almost always answered yes to special requests.
Desventajas: Scraping of chairs on the floor. They should have indoor/outdoor rugs under all areas with chair.
9,3 Excelente
Ventajas: Los espacios amplios y muy bien decorados
Desventajas: Lejano a Cancún
9,3 Excelente
Ventajas: El servicio y la actitud de todo el personal del hotel
Hotel Marina El Cid Spa & Beach Resort - Puerto Morelos - Edificio
5
8,9 Excelente (1.939 opiniones)
285 €+
Detalles Opiniones
En la playa, este alojamiento de Puerto Morelos se encuentra a menos de 3 kilómetros de Playa Ojo de Agua, Arrecife Puerto Morelos y Mercado de artesanía. Iglesia católica San José y Plaza Central de Puerto Morelos también están a menos de 3 kilómetros.
10,0 Excelente
Ventajas: Este era nuestro tercer viaje a El Cid. La instalación es increíble y continúa creciendo!
10,0 Excelente
Ventajas: Volvería sin dudarlo, la comida muy rica, las instalaciones padrisimas, el personal muy amable en todo momento
Desventajas: Lo unico es que no incluye wifi y tienes que pagar, cosa que veo casi necesario porque la recepción de señal telefónica es un poco mala
9,5 Excelente
Ventajas: I LOVED this resort, friendly staff, gorgeous views, and we went during October's off season so it wasn't crowded at ALL. Paying for wifi extra is kind of ridiculous with it being 2018...and extra charges for pool towels...other than that there was always something to eat, drink or do and we had a wonderful time. Thank you
Desventajas: Sadly, the ocean shore was all brown and locals/staff said it's been getting worse over the past few years. The air the entire time smelled like eggs due to the rotting seaweed in the ocean making it the brown color. Not many people stayed on the beach because of it...hopefully that gets better someday...it's really sad to see that..Also the paid wifi is silly. Reservations for restaurants also fill up quickly. I don't think kids should be allowed at the nicer dinner spots either. Screaming kids aren't really my idea of a romantic dinner.
8,8 Excelente
Ventajas: Los restaurantes y el personal de ahi
Desventajas: Agarre un pak vip y me pusieron al mayordomo era un poco apatico y huevon y en mis 2 noches k estuve solo lo vi 2 veces después se desaparecio
7,0 Muy bueno
Ventajas: Food
Desventajas: Beach
5,8 Bueno
Ventajas: Las instalaciones son de primera calidad
Desventajas: Había chinches de cama en la habitación que nos asignaron.
9,3 Excelente
Ventajas: The buffets are tasty and varied . Food and drinks* are included and available all day. ( * pay extra for wines other than the house wine, which is poor and for premium brand liquor ) . The " restaurants " let you enjoy a sit down meal instead of self service , the food in the restaurants is mediocre . The waiters and cleaning staff are very friendly and accommodating . The property is immaculate, public and private areas are constantly being maintained. Rooms are serviced twice per day. The pools are lovely .
Desventajas: This is not a beach/ ocean to play in - the ocean floor is very rocky , the water is not inviting and the beach is just a narrow short walk - but its has ocean atmosphere , the pools are lovely and overlook the ocean and none of the guests seemed to mind the lack of real beachfront . The reception desk tried to up-sell us on the room at check in , Extras are expensive .
6,3 Muy bueno
Desventajas: No es todo incluido: cobran el internet (U$ 100 por una semana), playa muy pequeña y el 75% de las sillas no se podían utilizar porque estaban destinadas a pasajeros "platinum". Agua de la playa no es azul, es café Personal administrativo cero cooperación en solucionar problemas
10,0 Excelente
Ventajas: El restaurant mercado de las flores genial.
Desventajas: Que hubiera cerveza de dieta en el todo incluido, habemos gente que nos gusta y desgraciadamente no pude aprovechar una corona light en la estancia.
10,0 Excelente
Ventajas: El personal muy amable, la comida deliciosa, es un hotel al que sin duda volveremos!!!
7,0 Muy bueno
Ventajas: La atencion del personal fue excelente, la comida super rica, la limpieza, las piscinas lindas!
Desventajas: Las habitaciones antiguas , que no incluya transporte al aeropuerto, wifi y que no exista late check out, senti que me cobraban por todo
7,0 Muy bueno
Ventajas: Restaurants-food is excellent. Pool and outside staff was GREAT
Desventajas: The front desk refuse to provide me a room closer. I'm a cancer patient and as a consequence I get tired very easily. I just wanted a room closer. They gave me the furthest away room. Other than the front desk staff everyone was so friendly, courteous and polite staff ever.
10,0 Excelente
Ventajas: Loved the fresh juices at breakfast restaurants and great selection of ceviches at the Mercado de Dolores. The buffet food exceeded my expectations, we preferred it to the reservations-only restaurants! The one-bedroom suite was so spacious and perfect for allowing privacy for my family.
Desventajas: I wish more of their cocktails were made with fresh fruit instead of syrups. It is true that the beach has tons of brown seaweed and is small. I didn't mind too much because the pools were so great, but a nice beach would have totally wowed us. I also wish they heated the pools a little more. The large pool with the water slide was too cool for me to be comfortable in. Our one-bedroom suite was great, but there were no electrical outlets on the same wall as the pull-down murphy bed, which for us meant we had to pull the mattress onto the floor to sleep closer to the outlets behind the TV.
Detalles Opiniones
Este hotel de Puerto Morelos, en primera línea de playa y cerca de un campo de golf, te sitúa a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
6,3 Muy bueno
Ventajas: Servers were great.
Desventajas: While there was no established or written rules prohibiting shades over our swim-up pool area we were told to remove our's. We were a group of 10 and were not intruding on other guests as our rooms were together.
10,0 Excelente
Ventajas: La atención comida el personal k trabaja aqui
Desventajas: Que las habitaciones están muy lejos de los restaurantes
6,3 Muy bueno
Ventajas: Awesome staff
Desventajas: Entretaiment is oriented to youn people only; EDM(Electronic Dance Music) all day around in all the activities; same thing over and over. Good food only at night and that is if you full fill the dress code (man dress shoes, dress pant and collar shirt). Air conditioning at the restaurants needs improvement. We sweat so much. Nice hotel but for young people. 20 to 28 years old. Check out was weird, the count our group like 4/5 times in order to let it is go. No reason given
5,8 Bueno
Ventajas: The staff was friendly
Desventajas: There was a bad Mildew smell upon arrival in our room. We were limited to where we could eat our meal in the outside area. The restaurant foods were not great the steakhouse ran out of A1 sauce. Our towels were not stocked everyday had to keep contacting the front to request them. No slippers we had to also request them. When the slippers arrived both pair we left foot shoes. The pool closes by 1030 not acceptable for a party resort. We were also asked to keep the noise to a limit while relaxing On our balcony of our swim out. Hint again this is a party resort that doesn’t make sense to me . I probably will never visit this resort again. I felt like there were too many limits for an all adult resort.
8,8 Excelente
Ventajas: The resort is beautiful! all the pools are awesome, I cant even compare one to the other because theyre all so spacious and set up so nicely. theres so much to do at this place and their concierge is very helpful. spent a day at the spa and that was awesome as well.
Desventajas: Me or my boyfriend wasnt aware that in order to eat dinner at all the other restaurants besides the 24 hour buffet, you have to be wearing pants. He didnt pack any pants for vacation so he ended up buying ones from the gift shop for $80.
9,3 Excelente
Ventajas: Los Restaurantes
Desventajas: La Playa
9,5 Excelente
Ventajas: The pork ribs was exceptional.
Desventajas: The worker Maria at front desk said that she was gonna check if a king size bed was available and I don’t think she did.
10,0 Excelente
Ventajas: The food was amazing (to include room service), staff was polite, lots to do, entertainment was amazing. Room was roomy, clean and the swim out pool was refreshing and worth every penny.
Desventajas: The Dj only played EDM/Techno for every party, but once you’ve had a few drinks I guess that doesn’t matter :)
10,0 Excelente
Ventajas: Wilberth, Fernando and Fernando at twist and sip! Best customer service I’ve ever received
10,0 Excelente
Ventajas: Everything
Desventajas: Nothing
10,0 Excelente
Ventajas: Very clean grounds
Desventajas: Needed more hip hop music n party areas
9,5 Excelente
Ventajas: The property was beautiful. Small enough that made it easy to navigate but big enough to feel like you had plenty to do. The two zones of relaxation vs party were perfect. The rooms are big and beautiful and almost all have an ocean or pool view. The food was all delicious as well. Hibachi was a special experience. It’s overall an exceptional resort. The staff is very kind and super accommodating.
Desventajas: The showers are big and wonderful but because of the way they are set up it’s hard to contain the moisture fully. The resort maintenance staff has to often bleach the ceilings with a brush broom to remove the condensation stains from the ceiling. There is only only place that serves breakfast, the buffet - but would be nice also to have a place for a more sit down dinner.
Now Jade Riviera Cancún - Puerto Morelos - Habitación
7
8,7 Excelente (2.305 opiniones)
260 €+
Detalles Opiniones
En Puerto Morelos, este hotel en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 3 kilómetros de Playa Ojo de Agua, Mercado de artesanía y Iglesia católica San José. Arrecife Puerto Morelos y Plaza Central de Puerto Morelos también están a menos de 5 kilómetros.
9,7 Excelente
Ventajas: La playa y las piscinas. La habitación era genial! Las camas son cómodas y la ropa de cama era muy buena. Personal amable. Muy atentos con nuestro grupo grande.
Desventajas: Los camareros eran un poco groseros con nuestras chicas. Aunque no creo que dejaran propinas.
10,0 Excelente
Ventajas: What's not to like at this resort. Service,especially in the Preferred Club and French Restaurant were outstanding. Elpio Jesus, Antonio,Jose and Manuel made our meals at the French Restaurant enjoyable. My family is already talking about or next trip The Jade. I really also enjoyed what they have done with the landscaping by the Preferred Club Pool!
Desventajas: Nothing I can think of.
8,0 Excelente
Ventajas: Staff was amazing and the resort was very clean. Loved our ocean view and the top shelf liquor was great. The gym was well-equipped and one of the best for a hotel I've seen. Was truly all-inclusive and never pressured to spend more money.
Desventajas: The food could have been better but it wasn't bad. We had dinner in one of the restaurants our first night and it was our least favorite meal. We stuck with the buffet and found the Mexican dishes to be the best.
10,0 Excelente
Ventajas: La amabilidad del personal en general, varias veces e estado en su hotel y esa es la razón, mientras me sea posible seguiré viniendo a este establecimiento
Desventajas: Pues la verdad todo, tanto mi pareja como yo, es mas el 13 de Octubre 2018 venimos a pasar nuestra luna de miel, a pasear que cumpleaños de los dos no las hemos pasado en su hotel, o sea tenemos varias visitas en sus instalaciones. si llevan un control esta bien a nombre de me pareja Norma Fonseca o Leonardo Martinez
8,8 Excelente
Ventajas: La cama, las vistas y en general la habitación son excelentes!
Desventajas: La comida de buffet es buena en general, nada extraordinario. Las quesadillas y los hot cakes son malísimos
10,0 Excelente
Ventajas: Excelente servicio y las instalaciones muy bonitas
9,5 Excelente
Ventajas: Beautiful place and very good staff. Francisco is the Best
9,5 Excelente
Ventajas: En general fue una estadía muy agradable. Pagamos por una habitación con el servicio preferred, era de muy buen tamaño y muy cómoda. Los restaurantes a la carta muy rico. La entretención en la noche era de muy buena calidad.
Desventajas: Por el problema del sargazo, no pudimos usar la playa.
9,5 Excelente
Ventajas: Lashabitaciones estan preciosas, el staff fue muy amable!!! La calidad de los amimentos Magnifica!!! Sommelier Fabiola 10/10 !!! Chef Francisco nos dejo con muy sorprendidos conbla presentacion de los alimentos (Inesperado) 10/10
Desventajas: Solicitamos UPG y/o accesos PC pero debido a la ocupacion no se pudieron otorgar. Sin embargo al registro nos quisieron vender UPGRADE y concesiones Preferred Club. Es una controversia... Pague las 4 habitaciones de mi grupo y a 1 de las habitaciones le cobraron la estancia lo cual ya no fue un a grata experiencia (Desperdiciar 30-40 mns para un reembolso).
7,5 Muy bueno
Ventajas: First to all, the staff was tremendous, especially Rafael the head concierge in the preferred club. He would be an asset at any business anywhere. The preferred rooms ocean view are very nice. The one meal we ate at the French restaurant was delicious but because of the seaeed we left after 1 night.
Desventajas: Unfortunately when we were there, there was a lot of seaweed in the ocean and on the beach to the point where the beach and ocean weren't usable. This isn't always the case but it was definitely a problem when we were there. The grounds are not quite as tropical as at the sister resort the Now Sapphire, just north of this hotel. Because the beach and ocean weren't usable, the pool was too crowded.
8,8 Excelente
Ventajas: Relación calidad precio
Desventajas: La alberca está algo fea
8,0 Excelente
Ventajas: The Italian restaurant food was delicious!
Desventajas: They called twice at 9 am on 2 different days for us to come get the resort coupon credits
8,8 Excelente
Ventajas: Muy buen servicio Buen personal
Desventajas: No me gusto que fuera muy difícil encontrar algún camastro cerca de la alberca y le falta mantenimiento a la propiedad en las áreas
Now Sapphire Riviera Cancún - Puerto Morelos - Habitación
8
8,7 Excelente (2.034 opiniones)
292 €+
Detalles Opiniones
En Puerto Morelos, este alojamiento en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 5 kilómetros de Zoológico Crococun, Playa Ojo de Agua y Arrecife Puerto Morelos. Plaza Central de Puerto Morelos y Iglesia católica San José también están a menos de 5 kilómetros.
9,1 Excelente
Desventajas: Ojalá los restaurantes tuviesen aire acondicionado, eestuvimos muy incómodos durante la cena. Pero estuvimos allí durante una semana en la que hacía mucho calor.
6,8 Muy bueno
Ventajas: Pros: large spacious rooms, fantastic water pressure, comfortable beds, huge pool and great pool bar staff, helpful staff, beautiful jungle rooms.
Desventajas: Cons: beach unusable due to seaweed problem. Water itself is brown and also high in bacteria as a result. This isn’t the resort’s fault but be forewarned if you come to this area of the Yucatán Peninsula the issue is the worst. Tulum, Cancún proper and Isla Mujeres still have clean beaches. Other cons: mediocre food, weak drinks and aggressive up sells on timeshares and premium alcohol at the restaurants.
10,0 Excelente
Ventajas: Staff was great theme nights too
Desventajas: The only thing I was disappointed with was the rental car service. I was told to turn the vehicle back in at 8am so I'm there first thing in the morning and the employee finally gets there an hour late as if nothing was wrong. But yet if it had been me showing up late I would have been charged all different fees and penalties.
8,8 Excelente
Desventajas: Vivo en Cancun, soy mexicana y la reserva la hice por booking por el descuento y me aparecia en dolares pero al cambio como esta pues me parecia bien pero al llegar al hotel me tomaron el cambio mucho mas alto por lo q tuve que pagar mas de lo previsto, y ni siquiera tenian un letrero del tipo de cambio al dia, asi que solo pude admitir lo que el señor de carpeta quisiera cobrar.
10,0 Excelente
Ventajas: Las instalaciones y el personal
7,0 Muy bueno
Ventajas: la comida bien a secas , pero ha bajado su calidad
Desventajas: la alberca muy descuidada, tiene mucho veneciano roto, dos personas se cortaron los pies y las manos en el area de la fuente del centro.
9,3 Excelente
Ventajas: Staff/associates were superb. Always asking if they could be of help and answering basically all of our information inquiries. We we're always being transported from our room to lobby (. Bad knees/legs) and lobby to room without reservation. One big THANKS to those associates driving those carts
Desventajas: Didn't go to beach ☹️ as there was to much algae. Something were looking forward to. Everything else at hotel was splendid with outstanding staff support
10,0 Excelente
Ventajas: Excelente servicio y las instalaciones muy buenas
8,0 Excelente
Ventajas: The hotel was good but they don’t employ enough staff to ensure service is good - I have been before but was disappointed this time to have to wait a long time for lunch and dinner. However they do have buzzers for waiting for dinner which at least means you can wait by the bar!
Desventajas: I am enormously disappointed with the lack of environmental understanding at the hotel. I had just been to other hotels down the riveria whilst travelling and everyone else had metal or biodegradable straws. There is a huge amount of disposable plastic in use in the hotel. My towels were washed even though I put them on the rail which is meant to be the system. This meant the sea at Now Sapphire is full of plastic. This is unacceptable, especially for such an expensive resort. There should also be a place to refill water bottles.
10,0 Excelente
Ventajas: The staff are so friendly and attentive. The food at breakfast was great and the a la carte menus and food again delicious. The music, entertainment and layout of the rest is some of the best I've seen.
Desventajas: The beach/sea is having more of a seaweed problem than other hotels along the Riviera maya but they're working tirelessly to keep it off the beach. There was around 30-50 minute waits for a la cartes when dining between 7-8 so just be aware of this. It's not too bad as you can sit in the lobby bar and have a drink and there was usually a live musician playing too.
8,8 Excelente
Ventajas: Clean, well maintained property
Desventajas: Small beach, ok food
10,0 Excelente
Ventajas: Clean and up to date
Desventajas: Nothing
10,0 Excelente
Ventajas: All of it! The food was amazing. The property was stunning.
Zoëtry Paraiso de la Bonita - Puerto Morelos - Edificio
9
8,7 Excelente (527 opiniones)
648 €+
Detalles Opiniones
Este alojamiento de Puerto Morelos, en primera línea de playa y en un parque nacional, te sitúa a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
8,0 Excelente
Desventajas: Just felt like they really weren’t prepared like they should have been
6,5 Muy bueno
Ventajas: It was a clean and comfortable resort. Very relaxing. The pool and spa were fantastic. The excursion guy was able to upgrade us to vip for Cirque du Soleil (it’s at another resort). The staff was overall friendly, even though service was pretty slow at the pool.
Desventajas: For a wellness resort, their gym was not impressive. The food was mediocre, the chicken usually too dry and the steak super thin. Multiple times I told them I don eat bread, rice or potatoes, and they still put it on my plate. Not all restaurants were open daily. There wasn’t any excitement on the resort like live music and dancing at night. The beach had a nasty smell of seaweed which lingered in the room. When I was checking out the concierge was trying to charge me for the room even though I already paid. I had to argue with him and eventually show him my bank statement.
3,8 Regular
Ventajas: Remote with new construction- loud
Desventajas: Food was gross. We had to drive 20 minutes one way to eat since the food was so bad there.
6,8 Muy bueno
Ventajas: Service was excellent and everyone there is so hardworking. Impressions suite from was very nice and spacious.
Desventajas: Very limited food selection and the beach is literally atrocious. It’s full of stinky dead fish smelling seaweed and even if it wasn’t it’s all of about 10 feet wide. A/C in the room repeatedly broke and that’s really unacceptable at $1000.00 a night.
8,8 Excelente
Ventajas: Secluded and quiet. Very relaxing environment. Staff was friendly and helpful and we felt comfortable and safe. The property is old and a bit dated but VERY well maintained. Pool was great and beach is nicely maintained and calm. Shuttle service was easy and clean and good.
Desventajas: The food was pretty bad. Only good meals we had were at the “fancy” dinner restaurant— but even those were inconsistent. Room service food and breakfasts are nearly inedible. Bland food and they try to skimp on the main ingredients and give too much of the cheaper less nutritious ingredients-like overloading with carbs and skimping on chicken or eggs or whatever protein is involved. The snorkeling trip was a total rip off. $160 for 30 minutes of snorkeling and then a terrible cheap attempt at a lunch—so salty and then so bland that it wasn’t edible. I understand that the resort is in Mexico- but it caters to international customers, the majority of whom speak English. Many times we found it almost impossible to communicate our orders or get our questions answered by wait staff.
8,0 Excelente
Ventajas: el personal
Desventajas: estan en austeridad el servivar no tiene mas de 1 bebida de cada una asi que si quieres 2 bebidas de la misma tienes que pedirlas no te ponen mas que 1 barra de jabon en el baño el lavabo esta tapado la jaladera del baño de la alberca es de platico si quieres visitar la parte nueva thalasso para una cena te cobran 100dlls por persona en fin muchos detalles que hacen que uno busque mejores opciones
6,8 Muy bueno
Ventajas: La comida tenía muy buena presentación, buen sabor. Muy buena amabilidad sin lugar a dudas. La ubicacion era muy agradable. Q
Desventajas: La relación calidad-precio muy mala.. el costo de las habitación era demasiado caro en comparación con lo que espera uno al pagar tanto. La "piscina" dentro de la habitación era un chapoteadero. Los colchones incomodos. Las actividades "incluidas" no había disponibilidad aun viendo que no había huéspedes casi en el hotel. Y ninguna actividad se pudo realizar. Servicio suuuper lento. Al igual faltan opciones para la comida
3,0 Regular
Ventajas: Federico (Hippo Bar), Jessica, Pablo, Caesar, Omar (bellboy) , Henrique (bellboy), Armand, Francisco all were great.
Desventajas: Ants in first room, no A/c in first room, sink was stopped up in first room. A/c was out in entire resort for one full day on the hottest day and that same day they turned off hot water and didn’t tell the customers. Management (Ankara and Jerry) and poorest leadership and communication skills of anyone in there position that I had ever seen. No official word from them to the guests to set or manage expectations. As far as I was concerned, it was a state of emergency and they did not treat or manage it as such.
9,3 Excelente
Ventajas: Staff, esp. Monica, was great.
9,5 Excelente
Ventajas: My first all-inclusive experience. The first thing we noticed: the incredibly kind and enthusiastic staff. We were so well taken care of, and even in the short 24 hours we were on the property it seemed that the servers recognized our faces. Our room was lovely and well appointed — we especially loved the giant bathtub! There was bottled water everywhere, too — we never had to ask for it.
Desventajas: Apparently food is not a huge draw of all-inclusive resorts, and shame on me for not knowing that. But I really love food, and I thought overall the food was embarrassingly bad. A couple of highlights included pastries at breakfast, our steak at dinner, and the Grana Padano they served us straight out of the wheel as an appetizer with bread. But overall, the food seemed like it was taken straight off a truck and into a warming drawer. No imagination, no flavor!
10,0 Excelente
Ventajas: Perfect hotel! Staff is amazing, room is amazing, food is amazing. We had the romantic dinner at the pier and it was fantastic. Best 5 stars hotel I’ve ever stayed. Our second anniversary celebration at zoetry and we will come back for sure!
8,0 Excelente
Ventajas: Rooms are clean and all have ocean view. Food at the resort is good. Staff is friendly and accommodating. Pricing is reasonable.
Desventajas: The service is slipping here. They seem to have expanded and are trying to add higher level service at the expense of the rest of the resort. Not enough food options, but they keep a whole restaurant only for impressions guests? Need better focus and training for wait staff. The new room segmentation make no sense. Paying more for king size bed is ridiculous. We went to the spa pool and someone basically chased us down to see what we wanted. This area used to serve as a nice quiet area to get away from the main pool. The return attraction for us was the small nature of this property along with extra special attention to service, this is being sacrificed. The service just didn’t feel very special anymore.
Casitas Kinsol - Puerto Morelos - Habitación
10
8,8 Excelente (94 opiniones)
52 €+
Detalles Opiniones
Casitas Kinsol de Puerto Morelos está a apenas cinco minutos en coche de Plaza Central de Puerto Morelos y Iglesia católica San José. La recepción tiene un horario limitado.
8,0 Excelente
Ventajas: Everything
Desventajas: Nothing))
10,0 Excelente
Ventajas: I loved the eclectic and artistic touches to the rooms.The leaf portraits painted by Christina the owner on the where beautiful. It was peaceful and impeccably clean.
10,0 Excelente
Ventajas: The owner, Christine, is a warm-hearted, artistic woman, full of life, and Casitas Kinsol reflect that, as well as honoring many cultures. She welcomes you like an old friend!
9,3 Excelente
Ventajas: El mimo con que estaba montado, Christine es un encanto de mujer y me ayudo a sacarle provecho a mi corta estadía en Puerto Morelos
Desventajas: Pelin lejos de la playa, pero en bicicleta alquilada aquí mismo es un lindo paseo
9,5 Excelente
Ventajas: Character, just oozing with character. Personal touches are everywhere and the owner, Christine, is super friendly and communicative. If you like shiny, four star hotels with a hive of uniformed employees, then Casitas Kinsol is not the place for you. If you are a true traveler seeking a taste of the authentic, prepare to be well pleased.
10,0 Excelente
Ventajas: Really nice place! Everything is just wonderful and unique.
10,0 Excelente
Ventajas: Me encanto la comodidad de la habitación y la decoración súper bonita, es el lugar ideal para un viaje de relajación. Los dueños son súper amables y atentos y la ubicación está súper bonita.
9,5 Excelente
Ventajas: Christine is a great host and a wealth of knowledge. The place was cosy and clean.
Desventajas: Nothing
8,8 Excelente
Ventajas: Alain and Christin were the nicest host that you can imagine and they gave us so many good advices. The houses are wonderful and the rooms much better than the photos show. All is made with lots of love and good taste and the garden is wonderful! There lies a little bit of magic on it.
10,0 Excelente
Ventajas: El ambiente al entrar a Kinsól, se siente uno relajado y a gusto! !
Desventajas: Hay pocos insectos en la parte interior de las cabañas, una buena fumigacion no le caería nada mal!
9,3 Excelente
Ventajas: It is charming and quirky in a good way. Lovely surroundings. Very nice people own and manage the place.
Desventajas: Nothing
10,0 Excelente
Ventajas: Wonderful vibe, authentic, local experience. Amazing ambiance. Obviously designed by someone who is an artist / interior designer / landscape designer but not in your typical commercial way. It seemed that everywhere was something that had been collected and carefully placed with love. Had I the time, I would have happily spent many contented hours just enjoying their courtyard. My favorite thing about the owners is that they are so knowledgable and passionate about Puerto Morelos. It felt like an oasis, but one that was woven into the fabric of the community.
Desventajas: I didn't realize only one of our rooms had air conditioning. That's probably due to an assumption / not reading carefully on my part. The room without a.c. did have two fans, however.
Ocean Coral & Turquesa by H10 - Puerto Morelos - Edificio
11
8,5 Excelente (3.833 opiniones)
223 €+
Detalles Opiniones
En Puerto Morelos, este alojamiento en primera línea de playa ofrece una buena ubicación en el barrio de ocio, a menos de 5 kilómetros de Zoológico Crococun, Playa Ojo de Agua y Arrecife Puerto Morelos. Plaza Central de Puerto Morelos y Iglesia católica San José también están a menos de 5 kilómetros.
4,8 Bueno
Ventajas: Piscina Frente a la playa
Desventajas: Mal servicio La comida es terrible Restaurantes siempre cerrado Personal grosero
7,5 Muy bueno
Desventajas: El check in una hora sin clima lo demás Excelente comida y bebidas muy a gusto el privilege y el cuarto muy bonito
9,5 Excelente
Desventajas: He ido 4 veces a éste hotel y siempre hay problema porque no alcanzan los camastros. La gente aparta desde la noche anterior dejando sus toallas aun que no lo usen ni 2 hrs. En la habitación cuando llegamos había una cerveza abierta dentro de nuestro frigobar, creo que no hiciero completa la limpieza.
10,0 Excelente
Ventajas: En general todo
Desventajas: Que su música de la piscina demasiado altO el sonido. No se podía conversar.
3,0 Regular
Ventajas: Nada
Desventajas: La comida está horrible, la alberca está llena de lama, la habitación apestaba, la cama era una piedra, tarde más de una hora haciendo el chek in, solo tienen toallas de alberca en l alberca con bar, de ahí en ningún lado en el hotel hay, no tienen áreas de snak, terrible jamás regresaría
6,3 Muy bueno
Ventajas: Location and amenities
Desventajas: I totally got baited and switched on my room. Paid for ocean view and they said they had no more left and would not reduce my room rate to reflect the room I received. Management refused to do anything. Ripped off!
8,0 Excelente
Ventajas: The grounds were really gorgeous (sans the seagrass) and clean. The staff was always friendly and helpful -- honestly, whatever we asked, they provided. Kid play area was cute, pools were nice, clean, and not warm, and it was always easy to get a drink.
Desventajas: We only had a few issues; room was beautiful and spacious but the bed wasn't great and the TV (not critical) quality was pretty terrible; main buffet lacks AC; food overall was subpar; & not the hotel's fault, but the seagrass does ruin the beach.
10,0 Excelente
Ventajas: Great location. Nice pools and selection of food. Went to Puerto Morelos a couple times for diving. Close for that area.
Desventajas: Not a thing
7,5 Muy bueno
Desventajas: Check In is terrible .
7,5 Muy bueno
Ventajas: La comida estaba rica, muy buena atención y la piscina de niños excelente.
Desventajas: En los restaurantes no se sentía el clima y estaba muy caliente.
9,5 Excelente
Ventajas: Todo estuvo muy bueno.
7,0 Muy bueno
Ventajas: The bed was comfortable and the room was nice. Most of the fool was very good. Entertainment was decent. We liked the adult pool, because it was much quieter and Ricardo, the drink waiter was excellent!
Desventajas: The beach was awful, seaweed everywhere and it stunk really bad! Being a middle aged older couple and our room was placed right in front of the children's pool area. Not good! The AC stopped working in our room the 2nd or 3rd night and we had to go sleep in another room for the night. I got a tick in my arm from sitting at the pool area and did my best to get it out. Went to medical and they wanted to charge me $150 US. The next day another tick landed on my back at the pool, but luckily I grabbed it before it embedded itself. We got stuck in the elevator once and it was so HOT in there, and then it was out for a day and then my husband got stuck in it again another day. We also got sick with diarreaha and most of our friends did too. I still have it 2 weeks later.
8,3 Excelente
Ventajas: The pools were amazing and relaxing. The staff was always willing to help, just a phone call away. Alcohol choices were amazing. Many restaurant choices.
Desventajas: No areas with snacks or snacks to order throughout the day if you were hungry between meals. The pillows and beds are uncomfortable and hurt my back. Buffet could have better quality food.
Buenos Dias Puerto Morelos - Puerto Morelos - Habitación
12
8,5 Excelente (276 opiniones)
40 €+
Detalles Opiniones
Si decides alojarte en Buenos Dias B&B de Puerto Morelos, estarás cerca del aeropuerto, a solo 5 minutos en coche de Jardín botánico Dr. Alfredo Barrera Marín y Plaza Central de Puerto Morelos. Tendrás consigna de equipaje y una biblioteca a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
8,8 Excelente
Ventajas: Es un lugar sencillo pero muy agradable. La gente muy servicial y agradable, relación caidad-precio increible!
Desventajas: La habitación era sencilla, pero que ya lo esperabamos con el precio!
8,3 Excelente
Ventajas: The host was friendly and kind… Warm and welcoming.
10,0 Excelente
Ventajas: We loved everything! Our hosts, Eva and Bernardo are a couple of the nicest, kindest people we have ever met. They went over and above to accommodate us and make our stay easy. Our room and the property were both very clean. Staying here was the best part of our trip. It's in a good location with local restaurants and markets within walking distance. And the beach is a short, inexpensive taxi ride away.
9,3 Excelente
Ventajas: The people running this cosy place are vey nice and helpful! The breakfast was great including bread, tropical fruit plate, tea and cafe, juice and yoghurt. The atmosphere is great. You are in the city centre and a 20 minutes bicyle ride from the nice beach in Puerto Morelos. The bikes are free of charge. If you like a laid back and original town, this is the place to be in Reviera Maya.
Desventajas: There were tiny little ants in the room, crawling on the wall and clothes. One day the room was too hot to sleep. But still the room was acceptable. I recommend an airco-room, if you plan to stay a couple of days.
8,8 Excelente
Ventajas: Very friendly and most welcoming, awesome fruit for breakfast - will be back!
Desventajas: Hic-up with water 1 morning but all sorted!
8,3 Excelente
Ventajas: La atención
Desventajas: Es muy chiquita la habitación
7,5 Muy bueno
Ventajas: The staff were very friendly and helpful although we didn’t speak Spanish they tried really hard to communicate with us. The guesthouse is nicely decorated with a very Mexican feel.
Desventajas: We felt that the neighbourhood may have been unsafe although nothing actually happened to us we didn’t feel completely comfortable walking around at night.
10,0 Excelente
Ventajas: Excelente atención de la dama que nos recibió
9,5 Excelente
Ventajas: Wonderful sweet house run by the kindest staff. The hotel is made with much love by the owners. Perfect breakfast and comfortable room.
9,5 Excelente
Ventajas: The friendliness of the staff and Eva spoke very good English which we found a rarity In the hotels we stayed in in Mexico. The whole building was beautifully decorated and a pleasure to the eyes. We actually found TV programs in English. The area was safe and peaceful.
Desventajas: Nothing to do with the property but it was some 3 km from the beach but easy to get to by taxi for 30 pesos.
10,0 Excelente
Ventajas: varied assortment, very fresh
10,0 Excelente
Ventajas: Karla was was very helpful. They were open for an after hours check in.
Rancho Sak-Ol - Puerto Morelos - Edificio
13
8,5 Excelente (262 opiniones)
84 €+
Detalles Opiniones
Si decides alojarte en Rancho Sak-Ol de Puerto Morelos, estarás a pie de playa y a menos de 15 minutos a pie de Playa Ojo de Agua y Mercado de artesanía. La recepción tiene un horario limitado. Hay un aparcamiento sin asistencia gratuito disponible.
9,3 Excelente
Ventajas: Realmente relajarse y un personal servicial. Me encantó.
Desventajas: El agua caliente era inexistente
6,3 Muy bueno
Ventajas: Room was clean. Air conditioner was cold. Elisa, the hostess, is very nice. The view from the terrace was nice. Good breakfast served in the morning. Kitchen available until 10:00pm, if you want to cook for yourself.
Desventajas: Difficult access to property: it's located on a private road accessible only by car. Bed is hung by ropes; you swing with every movement. The beach is small and unkempt. Price is high for what you get. Table in room was rickety.
8,8 Excelente
Ventajas: Friendly staff, tranquility of the hotel.
Desventajas: The place is a bit isolated.
9,5 Excelente
Ventajas: La cama comodisima
Desventajas: El servicio de agua de la regadera falla
6,3 Muy bueno
Ventajas: la habitacion
Desventajas: la playa , no se puede bañar ahi, piedras y ademas mucho zargazo y nadie lo limpia
7,5 Muy bueno
Ventajas: Lugar eco turístico, muy tranquilo y aunque estaba lleno no se sentía saturado, pues son muy pocas habitaciones.
Desventajas: Llegamos a las 2 de la mañana y no tuvimos explicación alguna del lugar y de información básica para nuestra estancia. Nos dio la llave una persona de seguridad que no pudo resolver ninguna duda de las que teníamos y esto generó un malentendido que incluso se convirtió en molestia.
9,3 Excelente
Ventajas: The staff was wonderful, thank you so much. Location was a bit secluded and was perfect for us. There were bike's free of charge, so it was easy to get around. Quiet own beach. Beautiful sunrise from the beach. Nice thing was the kitchen, If you like you can buy your own grocery and make it. Own hammock's outside room. Swinging bed was a bit strange at first, but at the end we liked it a lot. A big thank you to everybody in Rancho Sakol, we had a lovely stay. All the best for you.
9,5 Excelente
Ventajas: Si necesitas un sitio para desconectar y relajarte este cumple al 100%. El Personal siempre te ayudará con cualquier duda que tengas y siempre dispuesto a ayudarte, la cercanía con Cancún y playa del carmen es perfecta. Tienes el pueblo a 5 min en bicicleta que el hotel te renta gratis.
Desventajas: La cama colgante es una sensación rara la primera noche pero muy cómoda.
9,5 Excelente
Ventajas: La privacidad, el fácil acceso a la playa, los lugares especiales como la terraza, las hamacas frente al mar...
Desventajas: Que cierren las instalaciones donde se accede a la cocina a las 10:30, la cama en el aire.
10,0 Excelente
Ventajas: We really enjoyed the breakfast and community kitchen. Also the natural surrounds and the leisure of observing all from our hammocks. The bikes made it easy to get into town although biking on road felt a bit dangerous with traffic and tour vechicles.
Desventajas: Would have liked to have a few hooks in bathroom and another wastebasket in room.
10,0 Excelente
Ventajas: El concepto. Parece que estás en casa y tienes la libertad de usar los servicios
Desventajas: Sin quejas
7,0 Muy bueno
Ventajas: It was very peaceful but this place really needs a pool . The kitchen needs to stay open past 10pm and coffee should be available throughout the day .
Desventajas: Needs a pool
10,0 Excelente
Ventajas: Concepto
Desventajas: Todo estuvo bien
Hotel Eden - Puerto Morelos - Edificio
14
8,5 Excelente (234 opiniones)
66 €+
Detalles Opiniones
Si decides alojarte en este apartotel, disfrutarás de una fantástica ubicación en el centro de Puerto Morelos, a solo 4 min a pie de Playa Ojo de Agua y a 13 de Plaza Central de Puerto Morelos. La recepción tiene un horario limitado. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
8,8 Excelente
Ventajas: Hotel Eden offered comfortable beds and a nice sitting/kitchen area. The aqua paint and dark woods were soothing and fit well with the beach setting.
Desventajas: The bathroom was adequate though the shower head needed to be replaced. Staff on check-in were a bit short and not super-friendly. Oddly, no other guests seemed to be staying at the hotel, which felt a bit eerie and was surprising since the hotel is perfectly nice and a good price for the area in addition to it being a holiday weekend.
10,0 Excelente
Ventajas: Justina on reception was absolutely wonderful, she is the life and soul of Eden . So helpful and friendly. The location is perfect, close to the best part of the beach and only a ten minute stroll into town. Or a 30 peso taxi ride ..
Desventajas: There isn’t a nice outsiydpace to sit , the people on our floor used to sit out on the the landing and chat and have a drink but it’s a shame there isn’t a garden or outside space . We didn’t like the sea here , it was dark and filled with sea grass . Very unpleasant to swim in .
10,0 Excelente
Ventajas: Clean and easy access to the beach, friendly staff, seems reception is until 22:00, so must inform ahead the arrival time if gets late.
Desventajas: The ambient of entrance, and back side of the buildings was bit too bushy. Could be improved by making it more garden look like.
8,0 Excelente
Ventajas: es muy limpio
8,8 Excelente
Ventajas: La tranquilidad de la zona y la amplitud de las habitaciones. La cocina está más que suficientemente equipada y el balcón de entrada muy agradable.
7,0 Muy bueno
Ventajas: El porte de la habitación
Desventajas: El internet, se cortaba muy seguido
8,3 Excelente
Ventajas: Nice kitchenette, comfortable beds, well maintained suite
Desventajas: Travelling with mixed gender children and extended family I really would have liked a sitting/sleeping sofa in the second room or one double and two single beds instead of two double beds.
7,5 Muy bueno
Ventajas: envie un correo porque no me podia comunicar. respondieron de volada!
10,0 Excelente
Ventajas: Los departamentos son muy cómodos y grandes. Hay de todo para que cocines y tengas tus cosas. El aseo es diario y LAVAN LA LOZA! Hay parking para todos. Te pasan toas de playa gratis si requieres. Solo tienes que dejar una garantía. El acceso a la palta está a menos de 500mt
Desventajas: El wifi funciona intermitente, pero nos paso en todo Morelos. La recepción no funciona 24 hrs, por lo que si tienes que salir temprano para el check out o si llegas muy tarde, puede que esté cerrado (a nosotros nos paso en el Check out)
6,3 Muy bueno
Ventajas: Reasonably clean. Walkable distance to the town center. Parking seemed secure.
Desventajas: Low water pressure, terrible toilets. The place has bit industrial feel to it, not a place to hang out at all. Passable for 2 nights but we are glad we did not book it for a longer stay.
8,3 Excelente
Ventajas: Big room, nice bathroom, good value for money, free parking, good wifi connection.
Desventajas: Noise from regeneration in backyard.
9,3 Excelente
Ventajas: We liked having the kitchen and walking distance to the beach.
Desventajas: Getting a hot shower was hit or miss
Secrets Silversands Riviera Cancún - Puerto Morelos - Edificio
15
8,3 Excelente (1.855 opiniones)
371 €+
Detalles Opiniones
En la costa de la Riviera Maya se encuentra el hotel animado Secrets Silversands Riviera Cancún, un hotel galardonado con cuatro diamantes por AAA. Aquí, los huéspedes disfrutan de las amenidades de Unlimited-Luxury® iniciando con servicio a la habitación las 24 horas, bebidas de alta calidad, servicio de meseros en la alberca y la playa y más. Diseñado para almas jóvenes con una decoración moderna y elegante, Secrets Silversands cuenta con las suites más grandes de la Riviera Maya, ofreciendo camas cómodas y una terraza o patio amueblado. Con dedicada atención notable al diseño y confort, estas 433 suites contienen camas suspendidas ultra- 3 Secrets Silversands Riviera Cancun Última modificación Noviembre 25, 2016 cómodas, sofás, batas y pantuflas, mini-bar surtido diariamente, terraza privada o patio y 24 horas de servicio a habitación. Las fabulosas vistas al jardín tropical y al mar lo incluyen todo. Además, los huéspedes tienen la oportunidad de mantenerse conectados dentro del complejo con Conexión Ilimitada - ofreciendo WiFi gratuito, llamadas ilimitadas a Estados Unidos y Canadá, la oportunidad de reservar excursiones o tratamientos de Spa y más. Para los huéspedes que buscan más, contamos con Club Preferred, el cual incluye - además de lo anterior- suites con tinas en la terraza, canapés in la Sala Preferred y concierge privado las 24 horas. Debido a que no existen vacaciones completas sin almimentos gourmets, bebidas de primera marca y vida nocturna, Secrets Silversands presta especial atención a cada detalle. Para empezar, los huéspedes encontrarán ocho restaurantes gourmet para los cuales no hay que hacer reservación, una boutique de ropa, ocho bares elegantes y entretenimiento en vivo en un teatro al aire libre. 24 horas de opciones de alimentos que permiten los huéspedes de disfrutar ciertos bocadillos de noche en el restaurante Coco Café o si lo prefieren llamar a servicio a cuartos. Disponible durante el día y la noche. Para una salida nocturna, los huéspedes pueden elegir de más de 50 opciones para cenar y divertirse en nuestros hoteles hermanos con la experiencia de Sip, Savor and See. Cuando la noche se convierte en día, la diversión comienza con ocho amplias piscinas, una piscina infinita, billar, clases de baile, gimnasio, deportes acuáticos, Green fees incluídos en Grand Coral Riviera Maya y el Spa de Secrets de clase mundial por Pevonia. Es todo esto y más. Secrets Silversands Riviera Cancún - Vivo. Moderno. Elegante.
10,0 Excelente
Ventajas: Un servicio excelente y buena comida hicieron de estas unas vacaciones relajantes! Excelente playa y un montón de piscinas para elegir.
Desventajas: Nada!
6,0 Muy bueno
Ventajas: Grounds during the evening are beautiful.
Desventajas: In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
10,0 Excelente
Ventajas: Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.
Desventajas: Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
10,0 Excelente
Ventajas: We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people or the main pool with a bar and entertainment events/games taking place. All of the restaurants are very good and a few of them are excellent, we particularly enjoyed the Japanese restaurant and their menu. The lunch buffets by the pools are very good and never gave us a reason to try the lunch buffet at the indoors restaurant. The breakfast buffet has everything that you could want and will not disappoint. The thing that made it such a wonderful experience for our entire group was the staff, the waitresses/waiters, entertainment staff, and the wedding planner were nothing short of amazing. They remember your names, they are fun and kind, and they make you feel very welcome.
Desventajas: The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.
10,0 Excelente
Ventajas: The Staff is fantastic!!
Desventajas: The beach could have been nicer, unable to swim and enjoy.
Detalles Opiniones
Este hotel de Puerto Morelos se encuentra en la playa, a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
2,5 Regular
Ventajas: Disappointed with my stay at this hotel. I traveled to Mexico as a solo female for a friends wedding. On checking in to the hotel I realised the wedding was at the hotels other chain which was 30 minutes away. After explaining to the receptionist she suggested she would check with the general manager who was not very helpful in resolving. I asked if I could be transferred to the other hotel. He said he agreed this would be fine but asked I make the request through booking.com. On requesting the cancellation of the book booking.com spoke directly who then refused to refund the booking. Poor service did not enjoy my stay here.
8,8 Excelente
Ventajas: Great spot on the beach, compact. Very friendly staff.
Desventajas: Seaweed prevention barrier meant that there wasn’t a lot of area to swim or snorkel. Lots of upselling of time share program.
10,0 Excelente
Ventajas: The hotel doesn’t feel like a big chain it has a boutique feel.
Desventajas: To go anywhere you need transport, but this is probably true of all of the local hotels.
6,2 Muy bueno
Ventajas: The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Desventajas: Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here
Hideaway at Royalton - Adults Only - Puerto Morelos - Edificio
17
8,4 Excelente (42 opiniones)
375 €+
Detalles Opiniones
Este alojamiento de Puerto Morelos, en primera línea de playa y en el centro de la ciudad, te sitúa a menos de 20 kilómetros de Parque temático Xoximilco, Bahía de Petempich y Cancún Country Club. Santuario de la Esperanza y Cápsula del Tiempo y Playa Delfines también están a menos de 20 kilómetros.
10,0 Excelente
Ventajas: The customer service was really good! By far the best we’ve ever experienced. Food was good, entertainment was good, great looking resort!
Desventajas: The seaweed is bad, there’s a lot of construction going on with the properties next to it.
8,0 Excelente
Ventajas: The staff was very nice but also almost a bit too nice/pushy to serve
Desventajas: There was so much seaweed that you couldn't swim in the ocean which was quite a bummer - while most people enjoyed the pools just fine, I don't like pools and would have much preferred being able to swim in the ocean
7,5 Muy bueno
Ventajas: The swim out pool was amazing
Desventajas: The beach was horrible with way to much seaweed and no one cleaning it
7,5 Muy bueno
Ventajas: I liked the variety of restaurants bars & entertainment
Desventajas: I felt that the staff was unkind & at times rude. I was with a group of 13 people we felt singled out
7,5 Muy bueno
Ventajas: Central buffet restaurant
Desventajas: Music Too noisy round the hideaway pool
8,8 Excelente
Ventajas: Staff exelent
Desventajas: Too big and too noisy
9,3 Excelente
Ventajas: Spacious, clean, great place to relax
Desventajas: The food was decent. It wasn’t incredible but it was nice to have meals readily available
5,8 Bueno
Ventajas: NADA!!!!!!! NADA !!!! NADA!!!
Desventajas: Que nos robaron de caja de seguridad de la habitación y el hotel no haya tenido la atención de resolverlo en el menor periodo de tiempo posible antes del check out.. así de simple nos robaron dentro del hotel y hasta esta hora y día no hay una llamada, un mensaje,correo o algo que nos diga que pasó y qué pasará lo repito un asco de hotel !!!!!
4,5 Bueno
Ventajas: Es un hotel caro que pretende ser un alto standing con una buena infraestructura pero la comida es pésima Y no está a la altura del Lugar
Desventajas: En general no me Gusto el hotel es demasiado grande e impersonal
4,5 Bueno
Ventajas: Nice staff
Desventajas: Sewer came out of the shower head
3,3 Regular
Ventajas: It’s not for adults only they lie It’s connected to Royalton It’s fake advertising for adults only
Desventajas: Everything
8,3 Excelente
Ventajas: Las instalaciones eran buenas y limpias la comida muy rica sobre todo en los restaurantes de especialidades
Desventajas: Muy poco personal !! Aunque muy amables todos el servicio era súper tardado, llegamos a esperar hasta 1,5 horas por un room service ...en el sport bar pedi una hamburguesa y me dijeron que tardaría 45 minutos en servir la , la cancele Una noche entre 2 am y 330 am nos quedamos sin electricidad ...
Hotel Ojo De Agua - Puerto Morelos - Edificio
18
7,9 Muy bueno (452 opiniones)
78 €+
Detalles Opiniones
Si decides alojarte en Ojo de Agua Beach Front Hotel de Puerto Morelos, estarás a pie de playa, a 1 min a pie de Playa Ojo de Agua y a 8 de Plaza Central de Puerto Morelos. Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago (disponible las 24 horas).
2,0 Regular
Ventajas: Nothing
Desventajas: The place was dirty , the room looked like someone had been living there , bed wasnt made , smelled , no elevator , down a back alley look like a dorm room. Ive stayed in different places in Mexico this was the worst , and for 180.00 omg ....I went back to Cancun , had a beautiful room at the Marriott for 140.00 ....run dont walk away
Posada El Moro - Puerto Morelos - Habitación
19
8,4 Excelente (15 opiniones)
96 €+
Detalles Opiniones
Si decides alojarte en Hotel el Moro de Puerto Morelos, estarás cerca de la playa y a pocos pasos de Plaza Central de Puerto Morelos y Arrecife Puerto Morelos. Tendrás check-out exprés, consigna de equipaje y una biblioteca a tu disposición. ¿Estás organizando un evento en Puerto Morelos? En este hotel tienes a tu disposición 0 metros cuadrados de espacio con zona para conferencias. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y servicio de transporte al punto de embarque de cruceros.
10,0 Excelente
Ventajas: Charming small hotel perfectly located just a few streets from the beach and close to many great restaurants and bars. The rooms are very clean and cozy with authentic Mexican decor- feels like you are staying with family. Most rooms have their own patio area with a table and chairs. My suite had a fully stocked kitchenette with a full size fridge, two cooking elements and filtered water dispenser- perfect for longer stays (A modern chain grocery store is blocks away for all your supplies). They also have a nice restaurant in the hotel that serves breakfast, lunch and dinner. There is a gorgeous courtyard with a small pool perfect for cooling off - also plenty of poolside seating for relaxing with a book in the hot afternoon. Staff is very friendly and helpful. They even help me organize a snorkelling trip. I highly recommend Hotel El Moro for its overall comfort and fantastic location.
Desventajas: Not much to improve. Instructions on how to use the room amenities would be helpful. I had some difficulty figuring out how to switch on the air conditioning unit and I was never able to work the television (two remotes controls made it confusing). The breakfast included was a little inconsistent- one morning full breakfast with eggs the next day coffee and fruit. Still great stay all in all.
10,0 Excelente
Ventajas: Friendly staff
Desventajas: A little hot in the room
7,5 Muy bueno
Ventajas: Entrale colorful nice garden cute balcony warm helpful staff
Desventajas: The price was too much for one night and a small breakfast - had to pay extra for more toast
10,0 Excelente
Ventajas: This is a great value, 1 block from the town plaza, and 2 blocks from the beach. Nothing fancy, but comfy and quiet. The included breakfast was great.
9,5 Excelente
Ventajas: En general muy cómodo Limpio y bien ubicado
Desventajas: No pude conectarme a internet ni en mi celular ni en mi iPad
10,0 Excelente
Ventajas: La atención del personal, la amabilidad, el diseño del cuarto, el fácil check in y check out. Rico menú del restaurante.
Desventajas: Poner un poco más de productos para el baño cómo jabónes y shampoo por cada día.
9,3 Excelente
Ventajas: The room was wonderful, a huge bed and super clean. The bathroom fixtures for hanging up towels were missing but nothing too important. We enjoyed the possibility of sitting at the table and chairs outside the room.
Desventajas: The breakfast was a bit on the sparse side, one piece of toast and 1 egg and coffee or juice was all we got, you guys could provide a bit more there. :) although, we were able to switch that out for beans and totopos or a very small plate of fruit and 1 piece of toast, nothing filling. We did mention it was our honeymoon when we booked, but we didn't recieve any kind of response.
10,0 Excelente
Ventajas: Charming hotel with nice staff. It was close to everything.
Desventajas: Breakfast. It would help in the beginning to be given a paper with breakfast hours, what was included and options. I was told that I could have coffee or juice. Then I was told that one day is one piece of toast and a few pieces of watermelon. The next day, I could have eggs, eggs only I guess. I decided to not have breakfast there. Why charge for it, if it is basically non-existent.
Hacienda Morelos - Puerto Morelos - Edificio
20
7,8 Muy bueno (571 opiniones)
80 €+
Detalles Opiniones
Hacienda Morelos Beach Front Hotel de Puerto Morelos está a pie de playa y a menos de cinco minutos a pie de Playa Ojo de Agua y Mercado de artesanía. Tendrás un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
8,0 Excelente
Ventajas: El servicio y sobre todo la ubicación!