Hoteles en Marrakech próximos a Grand Poste Gueliz

Ventajas: Very nice pool and athmosphere

Ventajas: La zona de la piscina

Desventajas: El servicio y la poca amabilidad de el persinal

Ventajas: Breakfast was terrible Fruits were rotting Ok let’s worry bad

Ventajas: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite

Ventajas: Breakfast, staff service, environment..everything was wonderful

Desventajas: Loved everything!!

Ventajas: Everything!

Desventajas: Nothing

Ventajas: I loved everything

Ventajas: Staff unprofessional. hotel is hold. would need a full refurbishment

Desventajas: location - close to city center

Ventajas: Everything

Desventajas: The rooms look very tired. Need to be refurbished asap.

Ventajas: Well, the room was nice, breakfast was great, swimming pool was good and staff very friendly and gentle. We really appreciated our stay. We were with a 3 month old baby and the staff at the pool was very nice and useful. I can only recommend.

Desventajas: nothing

Desventajas: La excursión al desierto del Sahara de dos días que ofrecen es malísima y extremadamente cara.

Ventajas: The staff are super friendly and helpful, every thing is clean and the location it perfect.

Ventajas: The service was great

Ventajas: Everything!!!!!!!

Ventajas: Beautiful hotel and very nice staff.

Desventajas: Wasn’t very clean and a bit unorganized.

Ventajas: La habitación en general y el área del restaurante Quattro.

Desventajas: La calidad del desayuno en general, aunque el zumo de naranja y la bollería eran excelentes.

Ventajas: The poolside had amazing service! Complementary Ice cream & fruit that the wait staff brought around, complementary water with your own little esky, sunblock and books. All pool staff were amazing!

Desventajas: There was no dedicated ‘concierge’ desk. A young girl that they were training had been given the job to do this but could not answer anything! There were two senior staff women watching on without offering to come and help her or us with our enquires. Very unprofessional for this standard of hotel.

Ventajas: AMAZING!! Worth every penny!!

Ventajas: Great location. Very helpful and polite staff. Clean and beautiful resort

Ventajas: Everything

Desventajas: /

Ventajas: Bed was extremely comfortable. Staff is helpful and kind. The food was excellent.

Ventajas: La cama muy comoda, el cuarto de buen tamaño

Desventajas: El servicio de chat y el concierge, son muy lentos y nada profesionales, ni organizados y al final te cobran por cosas de mas, como tours que no pediste, si no te fijas te cobran

Ventajas: Pool service and staff

Ventajas: Excellent hotel, clean and large room, the staff were friendly and try their best to guide you and help you with whatever inquires you might have.

Ventajas: Highly recommend staying in a Junior Suite at the Es Saadi Palace. Large studio-like apartment style rooms with a walk in robe and his hers bathroom set up with spa. When booking with the Palace you also get access to the gym and indoor pool / sauna. Buffet breakfast is just as amazing - make wait staff working 18 - 21 May remembered our morning hot chocolate and tea orders. Please pass on our thank you to the wait staff, they made us feel at home.

Desventajas: Nothing - everything was perfection.

Ventajas: Very friendly and helpful staff Fantastic service and care ... even between the 5 start Hotels it is one of the best ! Large and relaxing pool side in beautiful green environment. People can be relatively far from each other with a little more privacy and relaxation. Pools are large and clean ... The restaurant we tried on the top floor terrace was beautiful and food was delicious.

Desventajas: No negatives !

Ventajas: Location

Desventajas: not reactive enough

Ventajas: This is a very beautiful hotel, in gorgeous surroundings. We loved our room, with a view of the pool and a huge bathroom and walk-in wardrobe. The pool and gardens were great, and it was nice to be able to have a pool big enough for a proper swim. We also enjoyed the indoor pool and steam rooms. The staff are excellent and the breakfast choice was incredible. We ate in the Egyptian bar and the beautiful Moroccan restaurant, service was exceptional although the food was a little underwhelming for the price, but we didn't want to leave the resort, so felt it was worth it for the convenience. The pool bar was great for lunch, and they also serve you at your lounger if you want a drink while sunbathing.

Desventajas: Staff are very charming and helpful, but there could be more staff/better organisation at breakfast. The first morning we were seated at a table which was already in use, we were then re-seated to a dirty table and asked to wait for it to be clean, even though there were plenty of clean tables available. The second day we were again seated at a dirty table which took ages for them to clean (and then they left dirty napkins on the corner!) and after waiting 20 mins for coffee, they eventually bought 3! I also expect more bottled water to be provided in a country where you cannot drink tap water, especially in a 5* hotel - one small bottle each is not enough.

Ventajas: Really good hotel for ppl who want calm and relaxe , I loved it when u wake up at morning with sounds of birds , my thanks to Abd Samie was very helpful and kind to us Breakfast was nice for me location was perfect surrounded taxis and all

Ventajas: An amazing property and the staff could not have been any nicer or any more helpful, fantastic!

Ventajas: Very polite staff, clean and pleasant We were looked after well throughout our stay

Desventajas: Nothing to comment

Ventajas: Whole stay was memorable and peaceful

Desventajas: Can’t fault it

Ventajas: The walk-in closet. The service is impeccable..

Desventajas: The bed pillows aren’t very comfortable. The morning coffee isn’t hot enough so it cools too quickly. The pool servers could go around more often to take orders.

Ventajas: Me gusto todo, el hotel es como un sueño. El personal esta muy atento a todo, las instalaciones son un lujazo, cuidado hasta el mínimo detalle. Arte, mosaicos, spa...

Desventajas: Sin comentarios.

Ventajas: La palabra "no" parecía ser tabú en este lugar. El trato del personal, exquisito y amabilísimo: servicio de desayuno, recepción, piscina, limpieza. Parecen buscar la excelencia a cada paso. El hotel está lleno de obras de arte. La piscina es una de las mejores que he probado y el spa es precioso, aunque la mitad de los jets de la piscina no funcionaban y la zona de hammam parecía completamente desatendida, el entorno y la temperatura eran perfectos y el pequeño bar es un detalle muy agradable. Jamás he visto albornoces más suaves que los que encontramos en la junior suite y el hecho de que sus productos de acogida sean ecológicos me encanta, aunque podrían mejorar ese lado verde no utilizando envases de plástico y no animando a los huéspedes a cambiar las toallas varias veces al día. El buffet de desayuno era completísimo ( aunque me hubiese gustado alguna otra opción de zumo de fruta además de naranja y pomelo y alguna ensalada de frutas ya preparada). El servicio de transfer de cortesía, sensacional.... Seguro que me dejo cosas porque fue una estancia que rozó la perfección en total y que fue absolutamente perfecta e impresionante en el trato de todos sus empleados, colocando la guinda el asistente de dirección visitando nuestra suit para preguntarnos si todo había estado a nuestro gusto y ofrecernos unas babuchas como regalo de despedida. La suit era comodísima, estaba impoluta y plagada de detalles (¡Bravo por la camarera de pisos!) y la vista a la piscina, una bendición. Nos sentimos acogidos y mimados en todo momento. ¡Volveremos!

Desventajas: El detalle de ofrecer botellines de agua en el desayuno, el spa y en la habitación dos veces al día, es muy de agradecer, pero sería ideal que, al menos en las habitaciones, proporcionasen una o dos botellas grandes de cristal en lugar de cuatro pequeñas de plástico, generando una cantidad de residuos que me reconcomió durante toda mi estancia. Sería estupendo que el horario del buffet del desayuno se extendiese más allá de las 10.30... ¡Diez y media, en vacaciones, es madrugar! ¡Al menos en mi pueblo!

Ventajas: Good pool and gym facilities

Desventajas: The reception staff were not responsive to our complaint with dirt on the carpet in our hotel room. It took 4 times, with manager involvement to change rooms at a 5 star hotel. The breakfast was it’s calmest on our last day. Not enough staff for the amount of guests.

Ventajas: Pool side

Desventajas: Room was very small 1 little balcony door NO view Food expensiv3

Ventajas: Clean, tidy, great staff, Ibrahim really looked after us when we had breakfast

Ventajas: The peaceful and beautiful environment. The staff at the Saray restaurant are very accommodating and helpful; great customer service.

Desventajas: I am totally disappointed of the washroom. Toilet is separate from the bathroom, it is in a tight space and is outdated. Staff at the reception needed to enhance customer service skills.

Ventajas: Service

Desventajas: The staff was amazing from the valley till the housekeeping the hotel was so busy but the services was wonderful Like the hotel policy they are flexible u can feel that the importance is to do not bother the guest O forget my bagg with my passport money I cameback to the hotel I found it in the consierge thanks to them I live the experience and I'm coming back next month inchalah to Marrakech and movenpick

Ventajas: I liked everything in the hotel ♥️it’s not my first time to stay there and it’s definitely my fav spot to go everytime I visit Marrakech isa

Ventajas: Las habitaciones son muy cómodas y limpias. El desayuno es muy bueno variado y excelente

Desventajas: Falta que la gente hable o entienda un poco de español

Ventajas: Our complaint on site was handled directly. The very friendly F&B manager of the hotel took time for us and we ended up with -50% on a night's sleep, which was very generous.

Desventajas: This hotel is a sheer disappointment – right from the start! The reception is overwhelmed with the visitors - there is no friendliness, but there are waiting times at the check-in (about 20 minutes). Many employees just walked past us or played in the next room or directly in front of us with their cell phones, instead of helping us with the check-in. There is no own luggage room; the luggage is stored in a kind of second reception without supervision. Here we were able to serve unsolicited at any time. When we finally got to our room (an early check-in was not possible), our room was not ready! We had no towels, no bottled water and an extra rollaway bed in the room (which was removed after 5 hours and many calls to the customer service). Generally the room was quite dirty (see the photo attached: the toilet) and the reception was never reachable by phone. Disenchanted with so many bad impressions on the first day we were looking forward to the breakfast, which is a pure mass processing. Quantity instead of quality is the motto here. Our highlights: the dishes were dirty & sticky, empty decanters everywhere, long lines at the egg station and pure chaos! Our second night was clouded by a private event: 2 pools were closed all day long (so all the other pools were heavily overcrowded) and at night, music was played until 00:30 (super loud & with a strong bass) so that we could not fall asleep (our balcony was just above the party). Supposedly, such private events are held here very often. For the proud price we are very disappointed from this hotel and would not visit again. Every Riad & Refuge was nicer during our Morocco stay!

Ventajas: We had an amazing stay at movenpick, staff are very friendly,the pool is great. Rooms are spacious with cute balconies. We also loved the breakfast buffet. I would definitely come back!!

Ventajas: En el hotel se respira lujo desde que cruzas la puerta. El personal muy amable y encantador pero tienes que hablar con ellos en francés o inglés. La habitación era muy grande con una terraza grande. Todo muy limpio y cómodo y a diario nos dejaban botellas de agua en la habitación. La piscina fantástica y con toallas limpias

Desventajas: Pocas hamacas en la piscina y a según qué horas te costaba encontrar un hueco

Ventajas: All the staff are very friendly and efficient

Desventajas: The location of the hotel

Ventajas: El desayuno lo mejor, todo súper amplio, brillante y luminoso.

Desventajas: La piscina estaba fría, el baño cuando te duchabas se venía todo el agua fuera e inundaba, la habitación estaba muy fría y se tarda muuucho tiempo para el check in.

Ventajas: The meal we had in the restaurant was lovely. Great position easy walking distance.

Desventajas: Limited menu and expensive drinks. Small bottle of water supplied is not enough. Limited explanation on facilities. We didn’t know there were other pools.

Ventajas: habitaciones muy cómodas e instainstalaciones y personal estupendos

Desventajas: el sistema de llaves de las habitaciones

Ventajas: Check in staff and concierge were lovely. Cleaning staff were also very good. Facilities were fantastic I thought the pool was great.

Desventajas: Service in the restaurant was incredibly slow. The ATM in the lobby didn't seem to work very well and caused upset in the group due to money apparently being debited from accounts that wasnt dispensed. It was OK in the end but it did cause problems.

Ventajas: The breakfast and location was perfect and I have no complaints at all, however, we had dinner in the restaurant in front of the main pool, My meal was excellent but some of my friends were un happy with their meals, the service was very haphazard and not to the standard that one would expect, some people had finished their meal before others had arrived and side orders came after people were finished the main courses, much improvement needed in my opinion.

Desventajas: please see above.

Ventajas: Breakfast buffet and waiters are outstanding.

Desventajas: Rooms are *** quality. Room service was not possible to call, no number on the brochures or menue. Fibally I sent an email after I had tried to use their webchat without any success!

Ventajas: The staff was truly amazing, very kind and helpful. I felt welcomed by all the staff members. The rooms are spacious and very well equiped. It's really calm and comfy. There was a variety of food servings for the breakfast. The pool is really nice and very calm. It's the perfect place to relax and cool down in those hot summer days. PS : I stayed in the hotel before and so many positive changes were made. I am really glad I came back and did not stay on an okey note as the hotel exceeded my expectations this time around. As for all party animals, there is an amazing night club with direct access from the hotel.

Ventajas: The free shuttle to oasis festival

Desventajas: Old fashion hotel

Ventajas: I like the service and staff very helpful

Desventajas: Wafi is very slow

Ventajas: The staff was very kind, and the breakfast each morning was prompt and brought to my room at my designated time each morning.

Desventajas: The WiFi was awful. When I contacted them about it, I was told they’d speak with someone and I never got a call back about it. The property is a little run down and not as grand as I was expecting.

Ventajas: Hotel excelente. Las habitaciones estaban muy limpias. Las instalaciones elegantes y muy agradables. El personal atento. Ubicación buena en frente de la parada del bus turístico y a unos 13 minutos andando de la plaza. Los alrededores del hotel muy bien con restaurantes cercanos y buen ambiente. A 5 minutos andando del Ménara Mall un centro comercial. Volveríamos!

Desventajas: Que no hablaran mucho español

Ventajas: El trato del personal y las instalaciones exteriores

Desventajas: La habitación no merece un 5 estrellas. Mobiliario antiguo y con moqueta...

Ventajas: Brillant location!