Hoteles en Marrakech próximos a Mosquée de la Koutoubia

Ventajas: Very nice pool and athmosphere

Ventajas: La zona de la piscina

Desventajas: El servicio y la poca amabilidad de el persinal

Ventajas: Breakfast was terrible Fruits were rotting Ok let’s worry bad

Ventajas: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite

Ventajas: Breakfast, staff service, environment..everything was wonderful

Desventajas: Loved everything!!

Ventajas: Everything!

Desventajas: Nothing

Ventajas: I loved everything

Ventajas: Staff unprofessional. hotel is hold. would need a full refurbishment

Desventajas: location - close to city center

Ventajas: Everything

Desventajas: The rooms look very tired. Need to be refurbished asap.

Ventajas: Well, the room was nice, breakfast was great, swimming pool was good and staff very friendly and gentle. We really appreciated our stay. We were with a 3 month old baby and the staff at the pool was very nice and useful. I can only recommend.

Desventajas: nothing

Desventajas: La excursión al desierto del Sahara de dos días que ofrecen es malísima y extremadamente cara.

Ventajas: Excellent hotel, clean and large room, the staff were friendly and try their best to guide you and help you with whatever inquires you might have.

Ventajas: Highly recommend staying in a Junior Suite at the Es Saadi Palace. Large studio-like apartment style rooms with a walk in robe and his hers bathroom set up with spa. When booking with the Palace you also get access to the gym and indoor pool / sauna. Buffet breakfast is just as amazing - make wait staff working 18 - 21 May remembered our morning hot chocolate and tea orders. Please pass on our thank you to the wait staff, they made us feel at home.

Desventajas: Nothing - everything was perfection.

Ventajas: Very friendly and helpful staff Fantastic service and care ... even between the 5 start Hotels it is one of the best ! Large and relaxing pool side in beautiful green environment. People can be relatively far from each other with a little more privacy and relaxation. Pools are large and clean ... The restaurant we tried on the top floor terrace was beautiful and food was delicious.

Desventajas: No negatives !

Ventajas: Location

Desventajas: not reactive enough

Ventajas: This is a very beautiful hotel, in gorgeous surroundings. We loved our room, with a view of the pool and a huge bathroom and walk-in wardrobe. The pool and gardens were great, and it was nice to be able to have a pool big enough for a proper swim. We also enjoyed the indoor pool and steam rooms. The staff are excellent and the breakfast choice was incredible. We ate in the Egyptian bar and the beautiful Moroccan restaurant, service was exceptional although the food was a little underwhelming for the price, but we didn't want to leave the resort, so felt it was worth it for the convenience. The pool bar was great for lunch, and they also serve you at your lounger if you want a drink while sunbathing.

Desventajas: Staff are very charming and helpful, but there could be more staff/better organisation at breakfast. The first morning we were seated at a table which was already in use, we were then re-seated to a dirty table and asked to wait for it to be clean, even though there were plenty of clean tables available. The second day we were again seated at a dirty table which took ages for them to clean (and then they left dirty napkins on the corner!) and after waiting 20 mins for coffee, they eventually bought 3! I also expect more bottled water to be provided in a country where you cannot drink tap water, especially in a 5* hotel - one small bottle each is not enough.

Ventajas: Really good hotel for ppl who want calm and relaxe , I loved it when u wake up at morning with sounds of birds , my thanks to Abd Samie was very helpful and kind to us Breakfast was nice for me location was perfect surrounded taxis and all

Ventajas: An amazing property and the staff could not have been any nicer or any more helpful, fantastic!

Ventajas: Very polite staff, clean and pleasant We were looked after well throughout our stay

Desventajas: Nothing to comment

Ventajas: Whole stay was memorable and peaceful

Desventajas: Can’t fault it

Ventajas: The walk-in closet. The service is impeccable..

Desventajas: The bed pillows aren’t very comfortable. The morning coffee isn’t hot enough so it cools too quickly. The pool servers could go around more often to take orders.

Ventajas: Me gusto todo, el hotel es como un sueño. El personal esta muy atento a todo, las instalaciones son un lujazo, cuidado hasta el mínimo detalle. Arte, mosaicos, spa...

Desventajas: Sin comentarios.

Ventajas: La palabra "no" parecía ser tabú en este lugar. El trato del personal, exquisito y amabilísimo: servicio de desayuno, recepción, piscina, limpieza. Parecen buscar la excelencia a cada paso. El hotel está lleno de obras de arte. La piscina es una de las mejores que he probado y el spa es precioso, aunque la mitad de los jets de la piscina no funcionaban y la zona de hammam parecía completamente desatendida, el entorno y la temperatura eran perfectos y el pequeño bar es un detalle muy agradable. Jamás he visto albornoces más suaves que los que encontramos en la junior suite y el hecho de que sus productos de acogida sean ecológicos me encanta, aunque podrían mejorar ese lado verde no utilizando envases de plástico y no animando a los huéspedes a cambiar las toallas varias veces al día. El buffet de desayuno era completísimo ( aunque me hubiese gustado alguna otra opción de zumo de fruta además de naranja y pomelo y alguna ensalada de frutas ya preparada). El servicio de transfer de cortesía, sensacional.... Seguro que me dejo cosas porque fue una estancia que rozó la perfección en total y que fue absolutamente perfecta e impresionante en el trato de todos sus empleados, colocando la guinda el asistente de dirección visitando nuestra suit para preguntarnos si todo había estado a nuestro gusto y ofrecernos unas babuchas como regalo de despedida. La suit era comodísima, estaba impoluta y plagada de detalles (¡Bravo por la camarera de pisos!) y la vista a la piscina, una bendición. Nos sentimos acogidos y mimados en todo momento. ¡Volveremos!

Desventajas: El detalle de ofrecer botellines de agua en el desayuno, el spa y en la habitación dos veces al día, es muy de agradecer, pero sería ideal que, al menos en las habitaciones, proporcionasen una o dos botellas grandes de cristal en lugar de cuatro pequeñas de plástico, generando una cantidad de residuos que me reconcomió durante toda mi estancia. Sería estupendo que el horario del buffet del desayuno se extendiese más allá de las 10.30... ¡Diez y media, en vacaciones, es madrugar! ¡Al menos en mi pueblo!

Ventajas: Good pool and gym facilities

Desventajas: The reception staff were not responsive to our complaint with dirt on the carpet in our hotel room. It took 4 times, with manager involvement to change rooms at a 5 star hotel. The breakfast was it’s calmest on our last day. Not enough staff for the amount of guests.

Ventajas: Pool side

Desventajas: Room was very small 1 little balcony door NO view Food expensiv3

Ventajas: Clean, tidy, great staff, Ibrahim really looked after us when we had breakfast

Ventajas: The peaceful and beautiful environment. The staff at the Saray restaurant are very accommodating and helpful; great customer service.

Desventajas: I am totally disappointed of the washroom. Toilet is separate from the bathroom, it is in a tight space and is outdated. Staff at the reception needed to enhance customer service skills.

Ventajas: Service

Desventajas: The staff was amazing from the valley till the housekeeping the hotel was so busy but the services was wonderful Like the hotel policy they are flexible u can feel that the importance is to do not bother the guest O forget my bagg with my passport money I cameback to the hotel I found it in the consierge thanks to them I live the experience and I'm coming back next month inchalah to Marrakech and movenpick

Ventajas: I liked everything in the hotel ♥️it’s not my first time to stay there and it’s definitely my fav spot to go everytime I visit Marrakech isa

Ventajas: Las habitaciones son muy cómodas y limpias. El desayuno es muy bueno variado y excelente

Desventajas: Falta que la gente hable o entienda un poco de español

Ventajas: Our complaint on site was handled directly. The very friendly F&B manager of the hotel took time for us and we ended up with -50% on a night's sleep, which was very generous.

Desventajas: This hotel is a sheer disappointment – right from the start! The reception is overwhelmed with the visitors - there is no friendliness, but there are waiting times at the check-in (about 20 minutes). Many employees just walked past us or played in the next room or directly in front of us with their cell phones, instead of helping us with the check-in. There is no own luggage room; the luggage is stored in a kind of second reception without supervision. Here we were able to serve unsolicited at any time. When we finally got to our room (an early check-in was not possible), our room was not ready! We had no towels, no bottled water and an extra rollaway bed in the room (which was removed after 5 hours and many calls to the customer service). Generally the room was quite dirty (see the photo attached: the toilet) and the reception was never reachable by phone. Disenchanted with so many bad impressions on the first day we were looking forward to the breakfast, which is a pure mass processing. Quantity instead of quality is the motto here. Our highlights: the dishes were dirty & sticky, empty decanters everywhere, long lines at the egg station and pure chaos! Our second night was clouded by a private event: 2 pools were closed all day long (so all the other pools were heavily overcrowded) and at night, music was played until 00:30 (super loud & with a strong bass) so that we could not fall asleep (our balcony was just above the party). Supposedly, such private events are held here very often. For the proud price we are very disappointed from this hotel and would not visit again. Every Riad & Refuge was nicer during our Morocco stay!

Ventajas: We had an amazing stay at movenpick, staff are very friendly,the pool is great. Rooms are spacious with cute balconies. We also loved the breakfast buffet. I would definitely come back!!

Ventajas: En el hotel se respira lujo desde que cruzas la puerta. El personal muy amable y encantador pero tienes que hablar con ellos en francés o inglés. La habitación era muy grande con una terraza grande. Todo muy limpio y cómodo y a diario nos dejaban botellas de agua en la habitación. La piscina fantástica y con toallas limpias

Desventajas: Pocas hamacas en la piscina y a según qué horas te costaba encontrar un hueco

Ventajas: All the staff are very friendly and efficient

Desventajas: The location of the hotel

Ventajas: El desayuno lo mejor, todo súper amplio, brillante y luminoso.

Desventajas: La piscina estaba fría, el baño cuando te duchabas se venía todo el agua fuera e inundaba, la habitación estaba muy fría y se tarda muuucho tiempo para el check in.

Ventajas: The location, the staff, the room.. everything was great! The staff were very helpful even without asking for their help, thanks A. Zahira for insisting on calling the car rental company, in order to let them pick up my car instead of going to them!

Ventajas: The rooms are lovely, I wanted to bring the bed home if I could, I had the best night sleep. The staff are friendly The sky bar upstairs is amazing, really nice to just sit up there at the end of a busy day and just chill. The location is great 10 mins walk from the hustle and bustle of the square.

Desventajas: The rooms weren't supplied with an iron so needed to request one to be bought to room, staff would then let themselves in to take the iron back. I think the hotel only has 3 irons and ironing boards. In the listing it states the spa has a hot tub-this is untrue and please dont expect to have a sauna together if going as a couple all facilities are strictly separate males have their sauna and females have their sauna. Breakfast wasn't great for me, my partner enjoyed them however chicken, potatoes, meatballs and soup wasn't to my liking. The scrambled egg was always cold and the salmon looked plastic where it had been out all morning. Finally watch out for the birds who happily sit on the bread pecking away at it. The swimming pool is extremely cold. Had trouble with a trip we booked privately and hotel staff wouldn't call the mobile number only land lines. I wouldn't rate this hotel as 5* maybe 3-4

Ventajas: Breakfast was a lovely spread and something for everyone, thank you

Ventajas: Ubicacion muy buena para llegar a la medina andando sin estar en el centro

Desventajas: Limpieza justa, se espera algo mas para esta categoria

Ventajas: Beautiful clean room Very Comfortable beds and sheets Luxurious linen Good roomservice Hotel Perfectly situated in the middle of the elegant area of Hivernage close to everything Safe Area Very Comfortable Hotel

Desventajas: Boring common area Dull pool Slow service in the restaurant Cheap furnish and fabrics for such an expensive Hotel Very expensive food that did not meet the price in taste or quality

Ventajas: El servicio

Desventajas: El mantenimiento es insuficiente

Ventajas: Location good, but the hotel very disappointing

Desventajas: plenty of things wrong in the room, dirty outside cushions

Ventajas: Everything!

Desventajas: Nothing!

Ventajas: Very well run hotel, great staff. Small issue with the room resolved instantly. Short journey to the Medina and souks. Lovely rooftop bar for a late night drink. Pool refreshingly cool and pool staff impeccable. Good breakfast. Most comfortable bed.

Desventajas: Liked it all.

Ventajas: La comida y las vistas increíbles. Pero calidad precio no lo recomiendo.

Desventajas: Toallas y albornoces muy sucios, nos los cambiaron y seguían igual y la segunda noche peor, uno de ellos con una mancha que parecía sangre... fatal la verdad

Ventajas: Personal super educado. El restaurante Table du Marché y el bistro Table du Marché con un menú muy sabroso y un personal exquisito. El hammam en el Spa del Hotel muy recomendable. Instalaciones perfectas, personal profesional y precio comedido. La terraza es un lugar perfecto para tomar un combinado durante el frescor de la noche, con buena música y buenas vistas de la ciudad.

Desventajas: EL agua de la piscina quizás un poco fría, pero tras un día por la calurosa Medina de Marrakech, el baño era impagable.

Ventajas: Great location with walking access to Medina. Substantive breakfast. Rooms with excellent AC. Excellent guide to tour the Medina area.

Desventajas: Hotel would benefit from better advertising the great view from the rooftop facilities.