Ventajas: 5 adults, 1 child.
Even though the hotel was about 40 yrs old, it was wonderful to stay here. The staff was nice and professional. Rooms were very comfortable. The amenities were great. The ambience was great, made me feel welcomed. They even added extra bed to a 2-bed deluxe room for us... I don't remember asking for one. Thank you Peninsula.
Desventajas: Shower area in the bathroom made me feel cramp and enclosed.
Ventajas: Hotel lobby and restaurant interior is impeccable. Staff was extremely friendly and attentive to my needs.
Desventajas: Location is not quite convenient for shopping. Hotel is located across the shopping centers, but crossing the busy streets of Manila. is not for the faint of heart. I ended up writing a cab. The taxi drivers were fine with the short distance.
Ventajas: 1. Location in bustling Makati
2. Festive and Grand Lobby
3. Breakfast Buffet was top notch
4. Responsive and Pleasent Service
Desventajas: 1. Room was old, small and not super comfortable
2. Weak Wi-fi in rooms
3. Expensive room service, restaurants and laundry options
Ventajas: The Peninsula is the best hotel in Manilia as far as I'm concerned
Ventajas: The lobby is very nice. Nice room and room service, it's up to a 5 star standard.
Desventajas: Why the staff cannot get me a taxi when I need to go to airport ? Asked me to use Uber and which I did. However, I am from United States and Philippines not accepting my form of payment and not able to request one. The staff suggest we just stand there and wait until a taxi come by.. end up I followed up myself after 20 minutes of wait; going back to concierge and ask them to grab me a local Uber... waited for another 20 minutes to catch one...cannot believed peninsula is so behind at this area !!
Ventajas: The staff address you by name and give very personal attention. Hotel is gorgeous and well located.
Ventajas: wonderful classic luxury hotel but with a cut above in professionalism and warmth of staff. lovely! highly recommended--
Ventajas: Breakfast was lovely. The variety of food available was good for all meals. The gym is excellent. Room was a good size and the bed was comfortable. The bathroom was very nice and there was a nightlight, a nice touch all too often neglected. It's a very nice hotel and I would go back! But....
Desventajas: WIFI access ends the moment you check out. Immediately. Which means that even if you check out at 9am and could have checked out at noon, no wifi for you as of 9am. Hopefully you don't have to call a cab or write a memo. Perhaps you were thinking of a leisurely breakfast in the lobby after checking out while reading the paper online. Nope. In 2015, when you pretty much assume that internet access is available for a reasonable amount of time, that's a pretty strong negative.
The staff was far too eager to serve and frankly, a bit overbearing. The first day, I had two members of staff burst into my room while I was in the bathroom (pretty bad luck, I suppose), one without knocking, the other with just a cursory knock and a half second wait. I learned to lock and chain the door and put on the DND light right away. Once I forgot the DND light but locked the door... Ooops! So while I was taking a nap, I got someone knocking at the door for 2 minutes till I got up so they could give me bottles of water. Eating in one of the restaurants requires that you keep a tight grip on your plate or glass if you are having a leisurely meal... a waiter is likely to swoop down and take it away before you can say a word, if they feel you are done, whether at breakfast, lunch, or dinner. While eating, one waiter after another will come over to ensue that you are enjoying your meal, interrupting a quiet evening, over and over again. The service has good intentions, but really needs to back off a bit.
Ventajas: Lobby, orchestra and staff.
Ventajas: 1. Ubicación en la bulliciosa ciudad de Makati.
2. Gran vestíbulo alegre
3. El desayuno buffet era de primera categoría
4. Servicio atento y agradable.
Desventajas: 1. La habitación era vieja, pequeña y no muy cómoda
2. Débil Wi-fi en las habitaciones
3. Servicio de habitaciones, restaurantes y opciones de lavandería caros
Ventajas: El personal te llama por tu nombre y te da atención personalizada. El hotel es precioso y bien ubicado.
Ventajas: Vestíbulo, orquesta y personal.
Si quieres alojarte a quince minutos en coche de SM Mall of Asia y Centro Ayala, elige The Peninsula Manila, que ofrece servicio de transporte al aeropuerto a petición por 3000 PHP por vehículo. Acércate al spa para relajarte con masajes, tratamientos faciales o aromaterapia, antes de probar las especialidades de The Peninsula Boutique, uno de los 4 restaurantes disponibles, que sirve almuerzos y cenas. Hay una piscina al aire libre y un bar junto a la piscina, y las habitaciones de este hotel de lujo cuentan con toques de clase como ropa de cama de alta calidad y albornoces.
El Raffles Makati es un hotel formado exclusivamente por suites que ofrece un lujoso espacio de alojamiento en la ciudad de Makati para los huéspedes en viaje de placer o de negocios más exigentes. Con un total de 32 amplias y completas suites únicamente, este hotel está situado en una de las ubicaciones más codiciadas de la ciudad, en pleno corazón del distrito comercial y de negocios, y junto a la lujosa zona de compras.
Ventajas: The hotel amenities were above average. The suite we stayed in was clean although I had to ask a 2nd time for a non smoking room. The hotel pool was a big hit with the kids but the buffet was priced a little high for the selections available. The staff was really friendly especially the front desk (kudos to Jen).
Desventajas: We originally had three room reservations the first week we arrived. Three adults got sick and therefore we're unable to make the trip with us so we had to cancel/rebook the third room. Paid cash to upgrade to the deluxe sky tower suite for us to check in the day before our flight which was a week after our first stay. When we got home, there was a charge for the 2nd stay. Called my sister in the Philippines and we had to be on 3way conversation with the manager who swears that there were no charges but just a "hold" for the incidentals. Right now we are waiting for a resolution from them which could take 7-14 days according to the manager on duty.
Ventajas: The room was spacious ,very clean ,the service was impeccable ,everything in the hotel was well done .
Ventajas: We stayed for 1 night so we could be closer to the airport for the following day's early flight. Location is great and the amenities are great. Love that we were entertained at the casino.
Ventajas: Great casino ambiance and professional staff, nice, safe and comfortable rooms and amenities. Convenient free enter net wi fi and free shuttle service from and to the mall and other destinations
Desventajas: The SPA is nice but massage service is way over priced . The TV channels had a problem which was not fixed during my 2 stays in a period of 6 days then my other stay for 2 days 12 days later
A solo 4,6 km del aeropuerto, Solaire Resort and Casino ofrece un casino y te sitúa a 2,9 km de SM Mall of Asia y a 7,2 km de Baywalk. En el spa podrás regalarte un momento de relax a base de masajes con piedras calientes, peelings corporales o tratamientos faciales; y en Waterside Restobar, uno de los 9 restaurantes disponibles, podrás degustar platos de cocina latinoamericana. 2 bares con salón y una piscina al aire libre son otras de las instalaciones destacadas en este hotel de lujo, y las habitaciones ofrecen toques agradables como bañera profunda y ropa de cama de alta calidad.
Desventajas: All the rooms are non smoking rooms as of now. I think I was given a room which was once a smoking room because there was a tinge of an odor in the room
A diez minutos a pie de SM Mall of Asia y Centro Ayala, Makati Shangri-la Hotel, Manila cuenta con una discoteca y ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 3450 PHP por vehículo. Acércate al spa para relajarte con masajes, tratamientos corporales o aromaterapia, antes de probar las especialidades de cocina asiática de Circles Event Cafe, uno de los 5 restaurantes disponibles. Hay una piscina al aire libre y un bar junto a la piscina, y las habitaciones de este hotel de lujo cuentan con toques de clase como albornoces y zapatillas.
Ventajas: I booked two rooms for my friends and I. After the the unfortunate incident occurred with the unpleasant poker player setting fires inside resorts world my friends decided to stay in another hotel. Marriott was very accommodating with allowing me to use the credit to upgrade my room and not lose the credit I had already paid for. I took advantage of the hotel's services and everything was great. Room service, concierge service, restaurants, bellboys, etc. 99% of our stay was above and beyond what we expected.
Desventajas: The only small caveat was that they lost one of my g/f pieces of laundry but it was no big deal. It was a pair of sports shorts that were very old, so not much loss for us
Ventajas: The room is nice and cold.
Shuttle to airport is perfect!
Desventajas: Elevator card does not work always. I will need to call the security to fix and insert card in the elevator.
Reception desk not attentive, disorganized
Staff does not project good quality customer service.
Con un lujo inigualable para los viajeros, el Manila Marriott Hotel destaca en el complejo de entretenimiento y casino de nivel internacional Resorts World Manila, y se distingue como una opción popular entre los hoteles de Manila, Filipinas.
Ventajas: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.
Ventajas: Rooms are great, we love the great big windows giving us a great view of the city and the pool.
Ventajas: Great service
Excellent breakfast buffet
Nice atmosphere at Long Bar.
Desventajas: 2700 php for car to airport?
Must be a compromise between this and a local taxi at 200 php.
Ventajas: Las habitaciones son estupendas, nos encanta las ventanas grandes dándonos una gran vista de la ciudad y de la piscina.
Las magníficas habitaciones del Fairmont Makati cuentan con unos magníficos acabados, ventanales de suelo a techo y los últimos adelantos tecnológicos, creando todo ello un entorno de discreta elegancia y serenidad idóneo para viajes de placer o de negocios. El Fairmont Makati ofrece una amplia gama de excepcionales salones e instalaciones para todo tipo de gustos y necesidades, destacando los restaurantes y bares, el spa, el gimnasio y las salas para celebraciones de todo tipo de eventos.
Ventajas: We stayed in this hotel for 4 nights, in two separate stays. It was a reasonable distance from the airport and it was a nice hotel. The location was great - the neighborhood was very safe. It was walking distance from quite a few restaurants, coffeeshops, a nice bar, the Glorietta and Greenbelt malls, and the Saturday Salcedo Market. The staff was very nice, the rooms were updated and clean. Overall, a really nice stay. If I visit Manila again, I will definitely consider this hotel.
When we were there the restaurant/bar had not yet opened for dinner/evening hours. Thus, we didn't get a chance to taste the food. However, if it's good, it would be a good addition to our stay. It would be nice to just walk downstairs and grab a drink.
Desventajas: The laundry service was quite expensive. If we weren't completely out of clean clothes, we would not have used it. However, it was efficient and they didn't end up charging us for the "express service" additional fee.
Si quieres alojarte a 1,1 km de Centro Ayala y a 8,9 km de SM Mall of Asia, elige The Picasso Boutique Serviced Residences, que ofrece servicio de transporte al aeropuerto a petición por 1200 PHP por vehículo. Tras una sesión de servicios de bienestar en el spa, recupera fuerzas en Pablo, uno de los 5 restaurantes disponibles, que sirve desayunos, almuerzos y cenas. Un gimnasio y 5 cafeterías son otras de las instalaciones destacadas, y las habitaciones de este hotel boutique ofrecen toques agradables como estación de conexión para iPod y edredón de plumas.
Ventajas: The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.
Ventajas: This is the best hotel in the area if price and location are your priorities. It is built next to the new part of Glorietta.
Desventajas: Elevators are slower than comparable hotel elevators in the area.
Holiday Inn & Suites Makati se encuentra a solo 7,6 km del aeropuerto y ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 2500.00 PHP por vehículo (sólo ida). Pasa por el spa para relajarte con masajes de tejido profundo, peelings corporales o aromaterapia y prueba las especialidades de cocina internacional de Flavors, que sirve desayunos, almuerzos y cenas. 2 bares con salón y una piscina al aire libre son otras de las instalaciones destacadas en este hotel elegante, y las habitaciones ofrecen toques agradables como estación de conexión para iPod y ropa de cama de alta calidad.
Ventajas: El servicio de atención al cliente es impecable.
Si quieres alojarte a 4,2 km de Coliseo Araneta y a 8,7 km de Centro Ayala, elige Oakwood Premier Joy-Nostalg Center Manila, que ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 1750 PHP por vehículo. Tras una sesión de masajes en el spa, podrás comer algo en el restaurante. Una piscina cubierta y un bar o lounge son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo disponen de bañera profunda y cocina.
Ventajas: The room at the tower good. Breakfast has lots of choices and good service too.
Desventajas: When i was online trying to select a room. From the website, the room grade i select was suppose to be the newly renovated rooms with rain shower, marble bathroom counter, tv in bathroom and etc...
But when i check in, i was assigned to a older room at the main building without all as described. I call the loddy and they told me that my room grade was not the newly renovated rooms, it is available at the next higher grade room. I was not too happy about this as i feel that i was misleaded to book at this hotel because of the renovation. But not so.
I talk to the manager and she allow me to change room, but keep reminding me that this is only a courtesy upgrade, next time please book the higher grade room.
My point is that the hotel are giving miskeading into on website to customers and the staff should be aware of the room class and provide the correct room to customer.
Ventajas: Breakfast buffet, pool, comfortable room, friendly staff, beautiful lobby and wonderful musicians, elegantly dressed staff
Desventajas: Attitude toward guests not up to European standards
The required deposit is unnecessary if a credit card is used to book room
Ventajas: Location. Near shopping malls and landmarks
Desventajas: Breakfast buffet had good variety but quite salty
Ventajas: Stayed at Manila Hotel 35 years ago and it was luxurious and elegant then and it still is!
Breakfast buffet was more like a brunch! It was excellent, delicious but sinful !
Desventajas: The second time we were there it was very crowded but then considering it was a weekend, it's understandable !
Ventajas: A portal into old Manila with all the classic immunities one would need in any 5 star hotel.
Ventajas: Not much
Desventajas: The carpets are dirty and needs replacements. The lights are uneven. The old charm of the hotel has vanished. It looks old rather than historic. It looks tired and at time tacky.
Ventajas: Todo, el personal, las instalaciones, el servicio. Un gran hotel con mucha historia.
Ventajas: Elegant hotel
Breakfast buffett had numerous selections
Very clean room had, no problem with hot water
Desventajas: None so far, I stay at Manila Hotel a few days per year on my vacation and business trips
Ventajas: Breakfast buffet was great. Many selections.
Ventajas: The buffet breakfast was really good. Ms. Cruz was very helpful.
Desventajas: When you booked online, you need to know how their rooms really look like. They place me in the worst rooms (which was on the side of the hotel building). I have been in Manila Hotel a lot of times and I was very upset when I entered the room (smelly, dusty, old) does not look like what I saw in their website. you can asked for the manager and have her (ms.mcruz) fixed the problem.
Ventajas: The staff is incredibly friendly and attentive. The bedding is excellent and the furnishings are all nice. The bathrooms are very nice too. Didn't have meals other than the breakfast buffet, which was the nicest I have ever had, in any hotel (previous stays U.S., Canada and Europe).
Had never been to the Philippines and wasn't sure what to expect in accommodations. Manila Hotel surpassed my expectations by a significant margin. Has a feel of true luxury.
Desventajas: Some of the surrounding areas seem like they could be a little unsafe. This is not a criticism of the hotel, which is over 100 years old and has probably seen much change in the city. The hotel takes safety and security of its guest very seriously. Just ask them if you have questions about the surrounding areas.
We did venture out for dinner and were careful. Keep most of your money in the hotel safe and don't be alone if possible.
Bottom line is I will still look to stay here when in Manila.
En una excelente ubicación a quince minutos a pie de Parque Rizal y Iglesia de San Agustín, The Manila Hotel ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 3750 PHP por vehículo (sólo ida). En el spa podrás regalarte un momento de relax a base de masajes, tratamientos faciales o tratamientos corporales; y en Cafe Ilang-Ilang, uno de los 6 restaurantes disponibles, podrás desayunar, comer o cenar. Hay una piscina al aire libre y un bar junto a la piscina, y las habitaciones de este hotel de lujo cuentan con toques de clase como bañera profunda y estación de conexión para iPod.
Desventajas: Way over priced. Dusit Thani is much better for less money.
Ventajas: Very clean room and the location is great for shopping, dinning and nightlife.
Ventajas: Excellent service and very well maintained hotel. Great location next to shopping and restaurants at Greenbelt and Glorietta malls.
Desventajas: Minor quibble, but noticed that the showers did not seem quite scrubbed down at the creases. so you can start to see the age. Not quite mildew, but the only thing that keeps it from being perfect.
Ventajas: I had forgotten to pack my running T-shirt and shorts when i checked out. I only realised when i was already in a cab to another city.
I called the hotel and told them that I had forgotten the T-shirt and shorts and if they could kindly keep it for me as I was coming back to Makati a few days later.
When I went to collect my T-shirt and shorts, they were washed and nicely folded and packed for me.
This was definitely a gesture that was not expected and a welcome surprise.
Thank you New World Makati!
Ventajas: No early check-in. No late check out. Breakfast for 1 despite it being a double room. Room requests for double beds not accommodated. Overall, pleasant staff, albeit highly ineffective.
Ventajas: Great place to stay.
Desventajas: No problems
Ventajas: Location to restaurants and shopping was excellent. The newly renovated room was equipped with modern furnishings. I really enjoyed strong water pressure of the shower! The staff was attentive and courteous to your needs.
Desventajas: The room's electrical power outlets weren't working properly. The light dimming switches were confusing to use. I had just a "lemon room" of all rooms. The sound of construction due to the hotel's room renovation project can be heard throughout the day.
Ventajas: This hotel had everything the location was perfect about a 20 min drive to the mall of asia but also right across from greenbelt mall. Ab
Ventajas: Closeness to all shops and places to eat
Desventajas: Noisy day construction after a late night event I wanted to sleep but couldn't because of heavy noises next door. Although it's posted I did not realize how bad it was. Pool was closed too
Ventajas: Location, location, location
Desventajas: Rooms need to be updated
New World Makati Hotel, Manila se encuentra a solo 7,9 km del aeropuerto y ofrece servicio de transporte al aeropuerto por 2800 PHP por vehículo (one way). Tras una sesión de masajes de tejido profundo en el spa, recupera fuerzas en Cafe 1228, uno de los 3 restaurantes disponibles, que sirve desayunos, almuerzos y cenas. Una piscina al aire libre y una discoteca son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo ofrecen toques agradables como bañera profunda y ropa de cama de alta calidad.
Ventajas: Everything is highly appreciated. From the satff, toom ambiance and entertainment( casino)
Lucky day for us!
Ventajas: I was able to do early check in and late check out with no hassle. Also, left my baggage for a couple of days with no problem as well. Hotel amenities were great. Great location if your want to be near the airport and MOA.
Ventajas: really nice breakfast
Desventajas: small pool than in the picture
Ventajas: Brand new hotel
Ventajas: Todo muy apreciado. Desde el personal, ambiente y entretenimiento (casino).
Día de suerte para nosotros!
Ventajas: Muy buen desayuno
Desventajas: Pequeña piscina que en la imagen
City of Dreams - Nobu Hotel Manila se encuentra a solo 3,3 km del aeropuerto y ofrece servicio de transporte al aeropuerto a petición por 2500 PHP por vehículo (one way). Acércate al spa para relajarte con masajes o tratamientos corporales, antes de probar las especialidades de cocina japonesa de Nobu Restaurant, uno de los 6 restaurantes disponibles, que sirve desayunos y cenas. Hay un casino y una piscina al aire libre, y las habitaciones de este hotel de lujo cuentan con toques de clase como estación de conexión para MP3 y ropa de cama de alta calidad.
Situado en el distrito de negocios y ocio de Ciudad Quezón, el hotel de mediana categoría Novotel Manila Araneta Center ofrece 401 modernas habitaciones y suites con acceso directo a las estaciones LRT y MRT. Relájate en Food Exchange Manila, en el Gourmet Bar o en el 6th Pool Bar and Lounge. Perfecto para viajes de negocios y placer con el Kids Club by Novotel, un spa y un gimnasio In Balance, un jardín nupcial, el salón de baile diáfano Grand y 7 salas para reuniones.
Ventajas: Everything is fine it's just it is still under construction which is understandable.
Desventajas: Just how the shower head was not mounted properly. It's too stiff and hight which will spill out the door.
Aruga by Rockwell Hotel ofrece servicio de transporte al aeropuerto a petición y te sitúa a quince minutos en coche de SM Mall of Asia y Centro Ayala. Después de pasarlo en grande en la piscina al aire libre, podrás comer en el restaurante. Un gimnasio y una piscina infantil están a tu disposición, y los apartamentos de este establecimiento elegante cuentan con comodidades como cocina básica y lavadora/secadora.
Si quieres alojarte a 4,7 km de Coliseo Araneta y a 8 km de Centro Ayala, elige Discovery Suites, que ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 2050.00 PHP por vehículo. Refréscate con un baño en la piscina cubierta y prueba las delicias de Restaurant 5, que sirve desayunos y almuerzos. Un bar o lounge y un gimnasio son otras de las instalaciones destacadas, y las habitaciones de este hotel elegante disponen de bañera profunda y cocina básica.
Si quieres alojarte a 4,2 km de Centro Ayala y a 9,3 km de SM Mall of Asia, elige Seda Bonifacio Global City, que ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 1900 PHP por vehículo. Tienes el gimnasio abierto las 24 horas para ponerte en forma antes de comer algo en Misto, que se especializa en cocina internacional. Una piscina al aire libre y una terraza en la azotea son otras de las instalaciones destacadas, y las habitaciones de este hotel elegante ofrecen toques agradables como estación de conexión para iPod y albornoces.
Ventajas: Staff was very friendly. Rooms are nice and clean. My stay was very comfortable.
Ventajas: The location. The non managerial staff were very courteous and helpful.
Desventajas: The. Reservations made was not I wanted, I wanted two beds. They gave me a? Queen bed and a trundle bed
Ventajas: Friendly, courteous and helpful staff. Rooms were clean and very comfortable. If you're lucky, you get a room with a nice view of the bay like we did. Also, nice pool area and gym. The breakfast was wonderful! Diverse international food to satisfy all cravings. The view from the dining room was great. There's even a garden area should you prefer to dine al fresco. Convenient location. Relatively close to the airport and to many tourist sites. Only a block away from Robinsons mall.
Desventajas: Although the immediate area around the hotel seemed pretty safe, a little further afield and you get to see the nitty gritty of Manila. I still felt safe, but you have to be smart.
Ventajas: Hotel staff were very courteous, responsive and helpful, no hidden fees all upfront, amenities are excellent and location is very convenient. Breakfast was always sumptuous and lounge has breathtaking views. Simply a welcome retreat after office hours with really beautiful views of the city. Beds were always well prepared. Hotel offered free parking for one car (not valet). Room came with free papers daily.
Desventajas: Hotel's location is also in the red light district with lots of beggars and street urchins, street is a main thoroughfare and can be at times difficult for those who drive. Hotel is a bit old with carpets needing a complete overhaul or detailed steaming, beware of short shorts in the lounge; they will turned you away if you're Filipino. Hate to say it but feels like a bit of a whorehouse at times with local girls swarming a bit older foreign male. I could be wrong of course but you be the judge.
Ventajas: Awesome customer service!
Desventajas: Rooms were cold, no heaters
Ventajas: El personal era muy amable. Las habitaciones son bonitas y están limpias. Mi estancia fue muy confortable.
A diez minutos a pie de Baywalk y Parque Rizal, Pan Pacific Manila cuenta con un casino y ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 1000 PHP por vehículo. En el spa podrás regalarte un momento de relax a base de masajes suecos, tratamientos faciales o tratamientos corporales; y en Pacific Lounge, uno de los 5 restaurantes disponibles, podrás desayunar, comer o cenar. 2 bares con salón y una piscina al aire libre son otras de las instalaciones destacadas en este hotel de lujo, y las habitaciones ofrecen toques agradables como bañera profunda y carta de almohadas.
Ventajas: Breakfast is always grand in this property
Desventajas: I was checked in to a room with multiple problems namely: lighting was not working, AC was not working, the bathroom and the room itself have foul stench, carpet was dirty and the balcony has not been swept for a while.
I had to call at least 7x to speak with the manager and wait 3 hours to be moved to a new room. When I asked if I was given a deluxe room the response I received was more infuriating, it was a blunt NO. I was given a standard room and my deluxe room was given to someone else. When the manager realized that she could not convince me to stay in a dirty room she finally decided to change my room.
I am a frequent stayer since 2013 but due to this unforgettable experience I will not be coming back.
Desventajas: for some reason, the bathroom shower was not designed to stop the water from spilling out. hard to keep the floor dry.
Ventajas: The service at the 10th floor.
Desventajas: They did not keep the standard of the food service the same in their buffet . I would rate them at most a 3.5
Also when I was upgraded my room they told me and gave me a sheet of paper telling me I can stay until 4pm. Next day ,but they reneged and extended my stay until 1 pm.
Ventajas: Sunset at Manila Bay is awesome, you don't need to get out of the place to experience. Staff very friendly and attentive. Will stay again.
Ventajas: classy hotel
beautiful sunsets and view
lots of service people around
lots of security
110 and 220v power outlets in room
food samples brought to the pool at certain times
complimentary bottled water
lounge chairs have cushions
Desventajas: common space air conditioning is very cold, had to leave the sports bar because it was so cold (wearing jeans and a long sleeve t-shirt)
buffet is ridiculously overpriced for the quality $65 USD per person dinner Thursdays
sports bar is overpriced $35 USD for 2 hot chocolates, a small crappy pizza, and mozza sticks
mozza sticks were not breaded but wrapped in spring roll wrappers and greasy
pizza ordered was not good and the order was wrong
sports bar took 10 mins to order and 30 mins to make pizza and mozza sticks
does not allow outside food to be delivered to the hotel
pool is freezing cold
water slides were under maintenance
reception does not respond to email entirely, whenever I emailed them before arriving they would respond to part of the email but I would have to email again to get a response for the rest
cannot control balcony light
no chairs on balcony
shower cold water would cut out every few minutes so the water was scalding hot
flowers on balcony not watered, dying
mold in shower grout needs to be scrubbed/bleached
bathrooms are too dark, need a lighted mirror
Ventajas: The tennis court, the pool, newer building, everything seemd to work well. Live band at night.
Desventajas: You cant walk into metro manila like at other hotels, this can be good or bad depending on what you want to do. This is a non factor i think if you were with a family.
Hot water took a long time to get hot.
Ventajas: As an experienced traveller, the minute I stepped foot in Sofitel Plaza hotel, another chapter was added to my worldly experience.
The lovely flowers display at the foyer added an elegant touch to the entrance. The spacious and comfortable room has a delightful view and room service was impeccable.
The breakfast offered a wide selection of international cuisines which were both tempting and delicious.
Last but not least, the comfortable chairs in the garden which pampered the guests to no end.
A job well done and I thank you for a most enjoyable stay.
Ventajas: The service was beyond attentive. As an example, we didn't just lie bedside the excellent pool... We were constantly served besides this pool, and often with freebies.
Ventajas: I liked the rooms, restaurants, pool area.
Desventajas: Service in the pool area, difficulties in payments with foreign credit cards, miss information in front desk, communication between the workers from shift to shift was poor, airplane noise time to time was too loud.
El Sofitel Philippine Plaza Manila es un icónico hotel de 5 estrellas ubicado en un extenso centro vacacional tropical junto a un centro de convenciones, teatros, museos, sedes gubernamentales y el Mall of Asia. Este hotel de 5 estrellas incluye 609 habitaciones y suites con balcones con espectaculares vistas a las puestas de sol de la bahía de Manila. Este hotel atrae por igual a viajeros internacionales y locales por su hospitalidad tradicional filipina y un servicio que refleja la "joie de vivre".
Ventajas: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi
Desventajas: There was nothing to complain about at all
Ventajas: service, facility, location, rates
Desventajas: Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!
Ventajas: We stayed here only because we missed our flight and the Holiday Inn was full. We wanted to stay near the popular shopping areas (Glorietta and Greenbelt). The location was excellent and they upgraded our room so we had a washer/dryer, kitchen and separate bedroom. This was perfect because we desperately needed to do laundry and didn't want to spend extra money on laundry service. It was also nice that we could cook our own meals and didn't have to spend a ton eating out and the Landmark grocery store was only a short walk away.
Desventajas: We will probably not stay here again because they allow smoking in the rooms so once we made it home, all of our clothes that we just washed smelled like cigarette smoke. The worse part was the little ants that crawled around the whole room even the dining room table. We noticed it the second day there and had all of our luggage on the floor so we were paranoid that ants got into our luggage. We even found some crawling in bed with us. We were very ready to leave.
Ascott Makati se encuentra a solo 7,8 km del aeropuerto y ofrece servicio de transporte al aeropuerto (disponible las 24 horas) por 1800 PHP por vehículo (solo ida). Tras una sesión de servicios de bienestar en el spa, acércate a comer algo a Cafe on the 6th, que sirve desayunos, almuerzos y cenas. Hay una piscina al aire libre y un bar junto a la piscina, y las comodidades de las habitaciones de este hotel de lujo incluyen frigorífico y microondas.
Ventajas: I loved the amenities, the buffet, the pool, and the extremely courteous staff.
Ventajas: I had a great overall experience.
Desventajas: The only thing I didnt like was hidden cost,they ask me to pay way to much for breakfast buffet which was suppose to be include with the room. Since I didnt go directly through the free breakfast buffet didnt count I had to pay
A cinco minutos en coche de Parque Rizal y Baywalk, Diamond Hotel Philippines ofrece servicio de transporte al aeropuerto con horario limitado por 2049 PHP por vehículo. Refréscate con un baño en la piscina al aire libre y prueba las delicias de Corniche, uno de los 2 restaurantes del establecimiento, que sirve desayunos, almuerzos y cenas. Un bar junto a la piscina y un bar o lounge son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo ofrecen toques agradables como ropa de cama de alta calidad y albornoces.
Si quieres alojarte a 4,2 km de Coliseo Araneta y a 8,3 km de Centro Ayala, elige Crowne Plaza Manila Galleria, que ofrece servicio de transporte al aeropuerto a petición por 1550 PHP por vehículo. En el spa podrás recibir servicios de bienestar, y en Seven Corners, uno de los 2 restaurantes, especializado en cocina internacional, podrás recuperar fuerzas gracias a sus desayunos, almuerzos y cenas. 2 bares con salón y una piscina al aire libre son otras de las instalaciones destacadas en este hotel de lujo, y las habitaciones ofrecen toques agradables como albornoces y camas cómodas con sábanas de alta calidad.