Hoteles en Lucerna próximos a Bourbaki Panorama

Ventajas: Ubicación

Desventajas: Precio

Ventajas: location is very centered and convenient. view is really nice from the balcony. Staffs are very friendly and helpful.

Desventajas: breakfast choices are quite limited

Ventajas: El servicio del Front desk, muy bueno.Excelente

Desventajas: El desayuno no nos gusto. Desorganizado el servicio. de hecho el servicio en los bares y restaurante es muy malo. Terrible

Ventajas: Historical charm meets modern clean and inviting. Amazing location next to the lake- walking distance to everything.

Desventajas: Not much to complain about- you get what you pay for. Fortunately, in this case, you get a 5 star experience.

Ventajas: Wonderful, historic hotel in a great location! Staff is friendly and accommodating. We were upgraded to a spacious lake view room, which was a nice surprise as the view was fantastic. The bed was very comfortable, and the chocolates left with turn-down service were divine.

Desventajas: They advertise the breakfast buffet until 10:30, but came around at 5 minutes to 10 to let us know they would be closing the doors to the room with the food shortly. We had only been there a short time, and before my husband had a chance to get up, they closed the doors. They were nice enough to only charge half price, without us even saying anything.

Ventajas: Nos encantó todo. Excelente servicio, ubicación y la habitación súper cómoda.

Ventajas: Entire staff of hotel was welcoming, whether providing services, or merely passing in a hallway. Housekeeping refreshed the room at least twice a day and was attentive to every detail. The hotel deserves everyone of its five stars.

Ventajas: I chose this hotel for a significant wedding anniversary and overall we had a good time. With only two exceptions, all the staff we met were friendly and helpful (which made the two exceptions stick in my mind, which is a shame). We were upgraded on arrival (to a room overlooking the lake), but there was some confusion about the room we had been given: it was not the room type I had specifically booked and had emailed them in advance to definitely confirm that we would get that room (a triple). After some unnecessary hassle, they brought in another bed. To resolve this. OK. The food is exceptional and the first night's evening meal was one of the best on our entire trip. Eating outside on the terrace had far more atmosphere than inside in their somewhat stultifying restaurant which reminded me of The Grand Budapest Hotel - and friendlier waitresses. They made a cake for our anniversary, which was jolly nice of them, and put it in a tin for us to bring home.

Desventajas: The bathroom was large, with a bath and VERY small shower cubicle, as if it had been installed as an afterthought? There were two washbasins but not enough room on either side for your own toiletries. I dragged over a strange little table to stand my toiletries bag on. The main problem with the bathroom which I reported to reception when checking out, is that there were nowhere near enough hooks or rails for all the towels and towelling robes once you had used them. You had to drape them over the bath which seems and looks terrible in such a spiffy establishment. And every day when housekeeping made the room up, they arranged three little bathmats on the floor of the bathroom in precise places where they just got in the way, especially in the way of the door! Regarding breakfast, do not make the mistake which we made the first morning. If you go into the massive, cavernous, buffet room and select ANY thing (even a piece of toast) you will automatically be charged an outrageous 35 Swiss Francs per person! The trick is to sit down first and wait to be served, then look at the menu and just choose what you're actually going to eat. Then you get charged per item which is about half the price. Compare that 35 Swiss Francs with the next (excellent) hotel across the border in Germany, where an identical breakfast buffet cost only FIVE Euros per head. The overall impression is that this is a luxury hotel in the old style (incidentally there is only one teeny tiny passenger lift and a very long walk to your room) which tries really hard with little fussy details like bath mats and chocolates in the room each evening, but somehow misses important things like replacing the orange juice in the minibar (I had to ask three times).

Ventajas: The upgrade the made for us , the friendly front desk staff , spacious connected rooms as we requested

Desventajas: The one old elevator

Ventajas: Perfect. Just perfect. Loved it.

Ventajas: everything at the Hotel was just fine

Ventajas: Everything about this hotel is well thought out. Don't look anywhere else if you are in Luzern. This is a beautiful hotel in an excellent location and amazing staff. Little things like bed time stories and recommendations for next day activities makes for an unique experience. The room is spacious and beautiful with a cute balcony. I think every room has some celebrity theme and ours was a pop singer theme(forgot exactly who it was). The attention to details is fascinating and as a person who appreciates details I thoroughly enjoyed every bit of it. The restaurant/bar downstairs is also excellent with a nice sit out facing the main road and the river. Worth every penny!

Ventajas: Todo fue excelente

Ventajas: Ubicación, restaurante y bar

Desventajas: Habitaciones pequeñas, corte/forma raro, mullidas con muebles al azar. Demasiado ruido en las puertas de al lado, ruido en el pasillo muy audible, especialmente por la mañana con el personal de la casa - aspirando habitaciones con puertas abiertas... No exactamente el comportamiento de un hotel de 5 estrellas.

Ventajas: Views from the balcony were amazing!

Desventajas: Air conditioning was weak

Ventajas: 1) Location. 2) Room. 3) staff.

Desventajas: 1) Not many choices at breakfast. 2) Lobby without air condition. 3) swimming pool is not meeting expectation.

Ventajas: La ubicación y edificio historico. Habitaciones inmensas

Desventajas: La decoración en pasillos. El baño ganaria mucho con una reforma actualizando ducha y bañera.

Ventajas: Everything was top noch

Ventajas: The Hotel Staff is amazing!!

Ventajas: Really like how grand it felt, pristine upkeep, beautiful location, and felt like everyone attended to our needs.

Desventajas: Nothing, everything was really great!

Desventajas: Room full of spiders

Ventajas: Ubicación. Instalaciones

Desventajas: Nada

Ventajas: It truly was grand and exquisite. Love the decor

Desventajas: Nothing

Ventajas: We got a room which looks out onto the lake. It made a huge difference as the view is stunning and we had great weather. Looking out onto the street would really mean missing out. Very central location. First five star hotel I've stayed in, in my life and it was kinda overwhelming, especially as Lucern itself is gorgeous. Lot of tourists but not so many as to feel crowded in my opinion.

Desventajas: Ha, sounds crazy but i'm just not used to the five star experience. The welcome was almost uncomfortable but thats my own problem. Also, having a guy cart our bags up to the room was a new thing and I felt embarrassed as I had a quick look to see what French Francs I had in my pocket.

Ventajas: Position was outstanding, lakeside dining was fabulous - best King Prawn and champagne risotto ever experienced. The walk along the promenade was so convenient and extremely pleasant with our little dog. The room with a lake view was so luxurious and spacious, will definitely return and recommend to friends.

Desventajas: Nothing I didn't like about this hotel, it was outstanding.

Ventajas: La ubicacio. El tamaño de las habitaciones. Un hotel con unos cuantos años pero de buena calidad.

Ventajas: Location!

Desventajas: Rather simple breakfast

Ventajas: Muy amable todo el personal,te ayudan cómo dirigirse a los lugares que preguntamos Muy limpio El desayuno muy bueno Recomiendo

Desventajas: Al baño le faltó gorra de ducha y crema

Ventajas: Location and staff

Desventajas: Room is too small

Ventajas: Very helpful check-in staff, very nice room, great location, delicious breakfast.

Desventajas: The room could have been vacuumed/mopped up more - I didn't feel comfortable walking around it barefoot. We appreciated having an air conditioner but it was quite loud so we had to turn it off to sleep through the night (and then it got warm).

Ventajas: First floor lounge and eating area

Desventajas: Noisey street

Ventajas: The breakfast buffet was very good and had everything you need , they had soft/hard boiled eggs . A friendly atmosphere for a hotel/ B&B which we did not know till we got there. It is very close to the train station and major attractions along with shopping. We really enjoyed the city what it had to offer. The room did have a tower fan in it which we really appreciated to get some cool air in the room in the evening hours.

Desventajas: Maybe a better bathroom door with more ventilation and privacy which would be hard in such a small room . the facilities were good and just what you need for a short stay.

Ventajas: excelente ubicación. La recepción muy buena, atentos y trataban de explicarme todo personalmente, te señalaban que hacer y cómo hacerlo para ahorrar dinero en la ciudad. Habitacion limpia y cómoda. desayuno Bueno. Tenía un lounge donde había cafe , té y fruta durante todo el día y gratis y ademas podían traer comida de afuera y servirla ahi mismo. Lo recomiendo e iría de nuevo. Buen acceso a wifi

Ventajas: Location location

Desventajas: Nothing

Ventajas: Almost everything

Desventajas: A bit small in room size

Ventajas: Friendly and approachable staff, short distance from Lucerne Main Station, have elevator to all floors, have a little gift from the hotel staff (for my birthday)

Desventajas: Nothing

Ventajas: Our room was updated and clean. The bedding was nice and warm. The breakfast was nice and we liked the fact that we could buy groceries and eat in the dining room. Self serve coffee, fruit, and croissants all day were a nice touch. The property is located close to the train station and central Lucerne.

Ventajas: The location of the hotel is perfect Staff are very kind and helpfull Breakfast is well enough

Desventajas: Our room is small Not could be changed but the thing I don t like is the bathroom door is made of glass so any one who goes to bath room at night wakes up the other one because of the light

Ventajas: Un hotel absolutamente precioso, un personal del bar extremadamente atento y las vistas de la ciudad lo suficientemente fantásticas como para que se sienta sucio y rico.

Desventajas: La gente de esta región parece abrazar la temporada de verano y el calor que puede aguantar. Prepárese para ir completamente sin aire acondicionado.

Ventajas: El lugar y la vista.

Desventajas: Restaurante, la peor experiencia de mi vida. No puedo describir.

Ventajas: Staff are professional, and answered all our questions readily. We happened to book the hotel over the weekends and there were weddings going on till late. The hotel informed us upon check in, and even left a bottle of wine to apologise for the inconvenience caused. The view from the hotel was beautiful, and we actually felt excited seeing the majestic grandeur from the city. I would definitely consider it again should i return to Luzern .

Desventajas: that said, it was still slightly noisy at night, because our room was right next to the ballroom and music was played till around 1+ 2am on both nights. I wouldn't say it's the fault of the hotel though, but it would have been perfect if everything ended before midnight so we could get our sleep.

Ventajas: I liked the lift to the ground below. Walking around the city was amazing.

Desventajas: The breakfast could have had more choices and kept longer.

Ventajas: Excellent!!! Super nice views, beautiful and clean room, friendly helpful staff. Good breakfast and fantastic food in restaurant. Everything was perfect!

Ventajas: Vistas a Luzern Y restaurante

Ventajas: Helpful staff at Reception.

Desventajas: Amenities....at this quality property coffee, robes, decent chocolate, etc should be included. Decent breakfast but only a fair dinner; few wines by the glass.

Ventajas: Staff members were courteous and helpful. Property was unique and historic. Location was convenient, quiet and offered picturesque views. (Included) breakfast was extensive.

Desventajas: Some aspects of the room (staircase, bathroom fixtures) showed signs of wear and required modernization. Second bed (pullout sofa/chair) was not a comfortable option.

Ventajas: Quiet and great views

Desventajas: Beds were very uncomfortable

Ventajas: Good breakfast, on the terrace with great views. The chateau has a lot of history. Fabulous views from room.

Desventajas: The room didnt have air conditioning.

Ventajas: Amazing view from the window. Breakfast is good.

Desventajas: No kettle in the room

Ventajas: One of the best hotel in this beautiful city !

Ventajas: The location of this property is just slightly out of the central, historic city center, which is perfect. It's a very walkable distance from the train station, but just far enough to be quieter than most hotels in the area. The neat part of the property is that you have to take their funicular from the street level to get up to the hotel. Which means that it has a feeling of privacy and exclusivity that I have rarely experienced with a hotel. Everyone who worked there from the front desk personnel, maids, restaurant workers, bartender all made us feel like V.I.P. guests. They were so helpful. On top of all of this was the breakfast buffet that awaited us in the morning. It was one of the best, most carefully considered menus I have seen in a European hotel. They had everything you could want in the morning, down to a beautiful looking yogurt with muesli and fresh berry concoction that was so tasty. When I booked this property it took a little work to talk my husband into spending the extra money to stay there versus other properties that were less money and closer to the center of the old town area, but he was so glad we stayed there after the first night. He even said it was one of the best bookings I had made on the entire trip! My only regret was that once my husband my that statement, it was too late to extend our stay for another night. Guess what? It's popular, and with good reason!

Desventajas: The signage from the street could be a little clearer to know how to get to the hotel's funicular. Other than that I don't think there was anything we didn't like!

Ventajas: La vista, la terraza, el Bar

Desventajas: Desayuno

Ventajas: Thank you for the upgrade and the room is spacious. Staff at the front desk are friendly, the location is great and easy to get to. There’s a free photo booth at the underground level which is a very nice idea for guests to remember their stay at the hotel.

Desventajas: There’s air conditioner but hard to get the room cool during the day.

Ventajas: Good location, pleasant helpful staff.

Desventajas: Nothing

Ventajas: El desayuno. La habitación y el baño eran grandes. La cama cómoda. El hotel está bien situado, a 5 minutos andando del centro. El diseño era muy original. El detalle de ceder la mochila durante la estancia. Del personal del hotel la más amable era la chica rubia más joven (no recuerdo el nombre).

Desventajas: Nada particular

Ventajas: Everything was awesome!!!! The breakfast, my room, the staff, the decor of the hotel and especially the free photo booth. Thank you for making my stay extra amazing!

Ventajas: Minimalist elegant

Desventajas: No close board for clothes. Room next to the stairs. No balcony

Ventajas: It was a neat, funky hotel, close to all the Lucerne attractions and the train station. The colours, and art deco throughout the hotel were very cool, even in our room. They put a lot of thought into the design and decoration of the hotel. The bar in the hotel was great for a late afternoon or evening drink, and the breakfast the hotel provided was really good, and had something for everyone. They provided small take-away bags if you were in a hurry, or in our case that we used to make a small sandwich/snack to eat later in the day while hiking.

Desventajas: The rooms were a neat design, but they were small and lacked some function. The room my wife and I were in was ideal for 1 person, but it was a tight space for 2 people...we made do with that though. What we didn't really like was the thin sheer curtain separating bathroom from bedroom. No bathroom door, and curtain only separating bathroom from bed, so not an ideal set-up for a couple.

Ventajas: Great location! Staff was great! Excellent!

Desventajas: We had a 3rd floor room and you could hear a little street noise.

Ventajas: great location friendly staff

Ventajas: El trato del personal. El ambiente, la restauración y la vinoteca Totalmente céntrico, a tiempo 0 de todo, pero sin estar entre los turistas

Desventajas: La habitación muy pequeña El precio alto

Ventajas: Probably my favorite boutique hotel EVER! There is so much personality throughout the hotel. The decor was fabulous - playful and fun, while still upscale and cozy. I loved the bar area and made an excuse to go there every evening for a nightcap. Breakfast was both abundant and delicious, and the staff were simply amazing. Location was great - not too far from the train station, easily walkable for sightseeing and still blissfully quiet at night. I was sad to leave this hotel, but will definitely be back.

Desventajas: That I eventually had to leave and go home! LOL

Ventajas: Place, moderne, stylish, friendlyness, nice breakfasr

Desventajas: Nothing to “complain”

Ventajas: Everything, pretty clean and comfortable. Staff very kind!!!