Hoteles en Dallas

Las camas super comodas.

Atencion de recepcionista no muy amable.

Buena situacion, a unos 10 minutos del centro en coche, tiene parking y el desayuno es aceptable.

I liked the location to the trains going through downtown dallas. It is a high-rise hotel so some rooms overlook downtown.

Yes, staff unfriendly and would not answer phone calls to front desk after hours of continous attempts went downstairs in pajamas due to the fact that the heater never worked. Maintance came in to room at 2am even though attempts were made beginning at 11pm. And, the heater was never repaired. The safe in room did not work. The reservation made through booking.com 2 days prior to arrival was not there. So after much delay at front desk and another credit card charge was able to go to room with no heater,no staff that would help, and a safe that did not work.

Staff was great

Several parties (wedding, birthday, etc) had way too many people in each room and in other parts of hotel. Shouldnt allow but so many people in a room....

Service was great!

I continued to have problems with my room key in the elevator.

Las camas eran muy cómodas!

No hay aparcamiento, pero usar el servicio de mensajería al servicio de aparcamiento fue rápido y fácil. Nada sin gluten disponible para el desayuno excepto frutas. Las opciones de cena sin gluten y gratis fueron geniales y deliciosas.

Sra. Cleo era muy servicial.

La hospitalidad y limpieza

Estaba bien situado. El hotel tenía un montón de comodidades.

El personal del bar no era muy bueno. No es amable. Disfrutamos de la estancia, pero no era tan agradable como otros Fairmonts donde me he alojado.

Buena ubicación (cerca del centro pero evitando su tráfico).

Cobran extra el estacionamiento

Todo fue excelente.

El hombre de mantenimiento tocó la puerta a las 9:30 para limpiar el filtro del aire acondicionado. Pusimos el anuncio de "no molestar" en la puerta, pero aún así tocó. Lo hizo algunas veces y me despertó.

Buenas y amplias instalaciones

Wifi de pago

Solo funcionaba uno de los dos ascensores. Había una fiesta de boda muy grande y todos salíamos y entrábamos al mismo tiempo. Muy frustrante.

Desde el aparcacoches, conserje y recepción ... todos ayudaron con ideas de qué hacer y dónde comer en la ciudad. Nuestro viaje fue increíble, con todos sus consejos, incluso nos dieron cupones y direcciones por todas partes. Nuestra vista a la ciudad fue increíble!

Wonderful atmosphere, great staff

Staff at every turn was good and accommodating. Enjoyed the decor and they retained some of the Palomar ambiance that I had enjoyed over the last five years. Valet parking attendant especially accommodating in service. Location is great....can get to just about anywhere in Dallas in about 15 minutes (providing traffic is running smoothly)

Little bit of traffic noise came thru to room.

El personal! La ateción fue excelente

amplitud y comodidad de las habitaciones y diseno.

Servicio de aparcacoches era excelente y las habitaciones eran espaciosas

No limpiaron nuestra habitación 2 de las 5 noches. La piscina estaba cerrada por renovaciones y no nos avisaron cuando reservamos.

Stayed at the Joule for my wifes birthday. It was our second stay at this hotel so that should speak volumes about our overall experience in that we are repeat customers. The staff were so eager to please that we felt like a part of the family.

Quick getaway for my husband and me to see Carrie Underwood and we loved the whole experience. Will definitely go again.

Not a Thing!!

They had a cookie and milk bar from 8-10 p.m.

Staff was great.... had a button come off my jacket..... needle and thread from staff fixed that!!

El ambiente perfecto para celebrar 25 años de matrimonio.

My girlfriend and I stayed here for one night while I was in town visiting her and we had an amazing time. She lives in Dallas but we took a night in a hotel just for a nice change of scenery and had an experience we will remember forever. The room was spectacular but I have to mention the service first. Our friend at the front desk, Angelina Fiorini, was incredibly pleasant to talk to and helpful. one of the best hotel front desk staff I've talked with in a long time. Even though my girlfriend and I were there for a private night away we were still desighted to have a long conversation with her. After our chat we went up to the room. Angelina gave us a junior suite which was well decorated and filled with quality furniture, a comfy bed and a great bathroom. We decided if we ever live in a house it should feel like this place. Glad we got to stay at the stoneleigh and will definitely come back when we need a comfortable spot in Dallas.

There was no fitted sheet on the bed.

Great location in uptown. A nice, modern look.

Mandatory $25 valet was unexpected

Rooms are very nice. Complementary coffee on each floor. Staff was wonderful.

Pool and bar were meat markets. If you are into that sort of thing then I guess this could be a positive.

Muy limpio y el personal era muy cortés y profesional

La piscina estaba en construcción y oía ruidos todo el día. Nadie me hizo saber el hotel estaba bajo construcción. Me fui un día antes por el ruido.

It was all good.

Tamaño y calidad de la habitación

Staff was courteous. Quiet atmosphere.It was clean and the air condition worked well. Rooms need to be updated. The bed skirt was stained. Decor outdated. Good location.

Charging a fee for wi fi is ridiculous .Room rate was high considering room was outdated.

I enjoyed the decor in the room. It was small, but not too small.

The beds were uncomfortable and the pillows were too soft. (Probably not a normal complaint, unless you have back problems and I do) We went to the Brass Cactus downstairs, which was convenient. The pricing wasn't too bad, but the service was extremely slow, and we were the only people dining at the time. The poor guy waiting on us was ALSO running room service orders as well.

AMAZING STAY AMAZING STAFF GORGEOUS PROPERTY

Staff knowledgeable of the area.

only 2 elevators

The Hilton Park Cities was very accommodating, friendly and nice. The lobby, pool and room was very clean. We really enjoyed our stay and will be back.

The bed, the pillows, the sheets, the large bathroom, the scallops, the bar & bar service (Mark was great!), the staff (switched me into another room in seconds at 4am bc my previous room was noisy - and gave me complimentary exclusive 10th-floor breakfast! I wasn't even upset about having to change rooms!)

The valet & overnight garage is way pricey - $24 for the night! Also, where was the Hilton robe?

Super clean super friendly really nice place altogether. Only for those looking for a high end stay in Dallas

Almost too nice, everything was fantastic but if you're the type that doesn't like being waited on hand and foot this might not be your place. Nothing is cheap that's for sure.

room was great, staff was great

live music in bar didn't match the vibe at all. I know its dallas but, its a 5 star hotel with a honky tonk band? and they were really bad.

La habitación era genia. Buenas sábanas limpias, almohadas y, en general, la habitación estaba limpia.

Cargos extras por aparcamiento, wifi y desayuno. tuve suerte que me compensaron con otros elementos por alijarme durante mi cumpleaños.

la atencion de las personas

su fachada, se ve un edificio antiguo, le falta renovarse en sus fachadas

Our stay was great. The room was small but clean. The staff was very friendly, especially the valets.

The food was way over priced and not that good.

excellent breakfast. Also, the hotel mgmt clearly made a conscious decision not to charge their guests for essential amenities, such as laundry (free do-it-yourself washer & dryer access, free internet access in the rooms, and free local shuttle on call for the guests). Aside from that the staff was very friendly and helpful.

The rooms were not big; however, the bathroom spacious and there was plenty of closet space to hang clothes.

la ubicacion , precio

La tencion del personal poco personalizada, el servicio de comedores, poco eficiente,

Buena ubicación.

Cuarto con mala limpieza y faltaban focos.