Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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9,6
Ventajas: Drop off was easy but it was extremely code and the shittle pulled away as I was approaching it leaving me out in the cold.
Desventajas: There was only one rep on duty when I went to pick up my car. The customer in front of me was disorganized and took a long time. It would have been nice to have a second rep available so others were not inconvenienced by one customer.
Opinión de
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10,0
Ventajas: Super fast pickup and drop off. No changes in price when the car was turned in. Price was competitive.
Desventajas: Nothing I can think of.
Opinión de
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8,8
Ventajas: Drop off was quick and efficient
Desventajas: Very long and slow queue when picking the vehicle up. Staff was courteous but took 45 minutes to get vehicle.
Opinión de
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6,0
Ventajas: Yes
Desventajas: The car had mechanical issues displayed on instrument cluster but had no issues. No windshield fluid to clean windshield
Opinión de
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10,0
I choose Alamo because they do not hassle me
Ventajas: Alamo doesn't hassle me like other car rental companies do at checkout time. I don't get a hard sell on extras I don't want, or a vehicle upgrade, or anything else. I get to the counter, they have my reservation, they take my payment, they give me the keys. They're not always the cheapest but it's worth a few dollars more for the consistently superior service and quickest time to get me on the road.
Opinión de
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9,2
Quick replacement of car with a problem
Ventajas: We received a very quick replacement of a car where the front passenger seat could not be re-positioned to a proper angle. Replacement received with no questions asked and no delay.
Desventajas: We received a car where the front passenger seat could not be adjusted from a reclining position to a proper position for regular driving. That should have been checker before the car was made available.
Opinión de
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6,0
Ventajas: The agent who registered me manually crossed out the drop off address and hand wrote a wrong drop off address at a different airport. At the time i didn't realuze, but So happy I didn't listen or would have missed my flight. Regardless caused quite a stressful drop off experience given that I had an early flight to catch. I don't blame the agent as she must have been confused but after hours customer service was hard to find and for that I do think Alamo has responsibility!
Opinión de
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10,0
Awesome Experience.
Ventajas: Great deal. Great car. Efficient staff. Lots of varieties of cars to choose from.
Opinión de
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10,0
Ventajas: Customer service was superb. The car was fantastic. Gas mileage ......excellent. Very happy.
Opinión de
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7,6
Just ok
Ventajas: Everyone at Alamo was very nice
Desventajas: I pre-ordered a car at a pre destined price and passenger seats. Then I ended up paying more money for less seats.
Opinión de
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7,6
Ventajas: car was clean, good milage
Desventajas: On return there was no one there, we dropped the car saw no one had to make flight. we filled up left paper work and keys in drop box. I do not have a good feeling about this.
Opinión de
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7,2
Ventajas: easy pick up and nice car that was clean and ready to go
Desventajas: they told me that my navigation software would not take me back to the right drop off place and to follow the map on the back of the brochure they gave me which was inadequate. I got lost at DFW trying to find the return and almost missed my flight. surely they can do better than that.
Opinión de
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9,6
Ventajas: Drop off was easy but it was extremely code and the shittle pulled away as I was approaching it leaving me out in the cold.
Desventajas: There was only one rep on duty when I went to pick up my car. The customer in front of me was disorganized and took a long time. It would have been nice to have a second rep available so others were not inconvenienced by one customer.
Opinión de
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10,0
Ventajas: Super fast pickup and drop off. No changes in price when the car was turned in. Price was competitive.
Desventajas: Nothing I can think of.
Opinión de
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8,8
Ventajas: Drop off was quick and efficient
Desventajas: Very long and slow queue when picking the vehicle up. Staff was courteous but took 45 minutes to get vehicle.
Opinión de
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10,0
I choose Alamo because they do not hassle me
Ventajas: Alamo doesn't hassle me like other car rental companies do at checkout time. I don't get a hard sell on extras I don't want, or a vehicle upgrade, or anything else. I get to the counter, they have my reservation, they take my payment, they give me the keys. They're not always the cheapest but it's worth a few dollars more for the consistently superior service and quickest time to get me on the road.
Opinión de
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9,2
Quick replacement of car with a problem
Ventajas: We received a very quick replacement of a car where the front passenger seat could not be re-positioned to a proper angle. Replacement received with no questions asked and no delay.
Desventajas: We received a car where the front passenger seat could not be adjusted from a reclining position to a proper position for regular driving. That should have been checker before the car was made available.
Opinión de
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10,0
Awesome Experience.
Ventajas: Great deal. Great car. Efficient staff. Lots of varieties of cars to choose from.
Opinión de
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10,0
Ventajas: Customer service was superb. The car was fantastic. Gas mileage ......excellent. Very happy.
Opinión de
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7,6
Just ok
Ventajas: Everyone at Alamo was very nice
Desventajas: I pre-ordered a car at a pre destined price and passenger seats. Then I ended up paying more money for less seats.
Opinión de
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7,6
Ventajas: car was clean, good milage
Desventajas: On return there was no one there, we dropped the car saw no one had to make flight. we filled up left paper work and keys in drop box. I do not have a good feeling about this.
Opinión de
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7,2
Ventajas: easy pick up and nice car that was clean and ready to go
Desventajas: they told me that my navigation software would not take me back to the right drop off place and to follow the map on the back of the brochure they gave me which was inadequate. I got lost at DFW trying to find the return and almost missed my flight. surely they can do better than that.
Opinión de
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6,0
Ventajas: Yes
Desventajas: The car had mechanical issues displayed on instrument cluster but had no issues. No windshield fluid to clean windshield
Opinión de
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6,0
Ventajas: The agent who registered me manually crossed out the drop off address and hand wrote a wrong drop off address at a different airport. At the time i didn't realuze, but So happy I didn't listen or would have missed my flight. Regardless caused quite a stressful drop off experience given that I had an early flight to catch. I don't blame the agent as she must have been confused but after hours customer service was hard to find and for that I do think Alamo has responsibility!
Opinión de
