Opiniones recientes
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10,0
Would rent a car from these folks again!
Ventajas: The Advantage office at Dallas Love Field might be the friendliest car rental place in the US-- everyone was attentive, super efficient, helpful and went out of their ways to make our experience a good one. Thanks so much!
Opinión de
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3,6
Bait and Switch
Desventajas: My interaction felt like a bait and switch. I was told contradictory things by the person at the counter doing the contract, the person who checked car back in upon return, and manager of the lot/return process. It felt like a bait and switch, as my original cost estimate was doubled at the end. I called customer service the next day, and "contract was closed" and they could do nothing due to limitations of "they system". Classic excuses for bait and switch.
Opinión de
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2,0
Kayak switched my location
Desventajas: I put in one location and kayak switched my location which I did not notice. So, my husband had no car. Will not use kayak again.
Opinión de
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2,0
Desventajas: They didnt have any cars left so I dodnt get one
Opinión de
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10,0
Ventajas: I liked the car, it rode very smoothly and was great on gas. Also, like the red color. All the personnel working at Advantage from the counter person at the airport to the lot attendants were very professional.
Desventajas: There was nothing that I didn't like.
Opinión de
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10,0
Ventajas: Counter rep Lawanda was super friendly and super efficient, both on the phone prior to pickup after a late flight, and at the desk. Car was new and tidy. No issues. Great experience!
Opinión de
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4,4
Ventajas: The car, once we got the correct one, was fine.
Desventajas: Lady at the check out counter was border line RUDE. She acted like we were bothering her and tried to give us a compact car when we were paying for full size. We had to go back to the counter to get a full size car. The first friendly person we encountered was the lady that checked us in on return. I’m retired Airline of 30 plus years and have rented cars in all of those years and have NEVER encountered an “attitude” like the lady at checkout!
Opinión de
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8,8
Advantage DAL
Ventajas: Easy pickup and drop off.
Desventajas: The inside of the windows was very dirty, difficult to see clearly in bright sun conditions. Exterior mirrors were spotted badly, need to have them cleaned to see safely.
Opinión de
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2,8
You get what you pay for / check fine print on unlimited mikes
Ventajas: Price was good for the rental
Desventajas: Advantage drop off and pick up is like going to a fenced in used car dealership. Check fine print on contract even if you book on kayak - unlimited miles is not true because of the fine print. Felt like it was shady! Also pick up of the car was not good. Left tires on vehicle were low and I had to stop at a gas station and air up. Bad smell in car when I first got it.
Opinión de
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3,6
Will not use Advantage again
Ventajas: Nothing
Desventajas: Air conditioning went out and was spewing freon fumes in the vehicle. I was in Texas in 100 degree heat. When I share this with the customer service person on the phone, she was very cavalier -- didn't even offer an apology or attempt to make it right. The drop off location at Dallas Lovefield was very hard to find.
Opinión de
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4,0
Ventajas: It was the least expensive option of all companies.
Desventajas: The car felt like it was "floating" and I felt anxious about driving but had to keep going as I had to be to my destination. Perhaps it needed to be aligned but it should have been in good working order. The building was not well marked. I had a tough time figuring out where to go, even with my GPS.
Opinión de
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10,0
Quick pick-up & delivery
Ventajas: Staff was friendly and I didn't have to wait in any lines for pick up or drop off
Opinión de
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10,0
Would rent a car from these folks again!
Ventajas: The Advantage office at Dallas Love Field might be the friendliest car rental place in the US-- everyone was attentive, super efficient, helpful and went out of their ways to make our experience a good one. Thanks so much!
Opinión de
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10,0
Ventajas: I liked the car, it rode very smoothly and was great on gas. Also, like the red color. All the personnel working at Advantage from the counter person at the airport to the lot attendants were very professional.
Desventajas: There was nothing that I didn't like.
Opinión de
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10,0
Ventajas: Counter rep Lawanda was super friendly and super efficient, both on the phone prior to pickup after a late flight, and at the desk. Car was new and tidy. No issues. Great experience!
Opinión de
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8,8
Advantage DAL
Ventajas: Easy pickup and drop off.
Desventajas: The inside of the windows was very dirty, difficult to see clearly in bright sun conditions. Exterior mirrors were spotted badly, need to have them cleaned to see safely.
Opinión de
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10,0
Quick pick-up & delivery
Ventajas: Staff was friendly and I didn't have to wait in any lines for pick up or drop off
Opinión de
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3,6
Bait and Switch
Desventajas: My interaction felt like a bait and switch. I was told contradictory things by the person at the counter doing the contract, the person who checked car back in upon return, and manager of the lot/return process. It felt like a bait and switch, as my original cost estimate was doubled at the end. I called customer service the next day, and "contract was closed" and they could do nothing due to limitations of "they system". Classic excuses for bait and switch.
Opinión de
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2,0
Kayak switched my location
Desventajas: I put in one location and kayak switched my location which I did not notice. So, my husband had no car. Will not use kayak again.
Opinión de
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2,0
Desventajas: They didnt have any cars left so I dodnt get one
Opinión de
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4,4
Ventajas: The car, once we got the correct one, was fine.
Desventajas: Lady at the check out counter was border line RUDE. She acted like we were bothering her and tried to give us a compact car when we were paying for full size. We had to go back to the counter to get a full size car. The first friendly person we encountered was the lady that checked us in on return. I’m retired Airline of 30 plus years and have rented cars in all of those years and have NEVER encountered an “attitude” like the lady at checkout!
Opinión de
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2,8
You get what you pay for / check fine print on unlimited mikes
Ventajas: Price was good for the rental
Desventajas: Advantage drop off and pick up is like going to a fenced in used car dealership. Check fine print on contract even if you book on kayak - unlimited miles is not true because of the fine print. Felt like it was shady! Also pick up of the car was not good. Left tires on vehicle were low and I had to stop at a gas station and air up. Bad smell in car when I first got it.
Opinión de
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3,6
Will not use Advantage again
Ventajas: Nothing
Desventajas: Air conditioning went out and was spewing freon fumes in the vehicle. I was in Texas in 100 degree heat. When I share this with the customer service person on the phone, she was very cavalier -- didn't even offer an apology or attempt to make it right. The drop off location at Dallas Lovefield was very hard to find.
Opinión de
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4,0
Ventajas: It was the least expensive option of all companies.
Desventajas: The car felt like it was "floating" and I felt anxious about driving but had to keep going as I had to be to my destination. Perhaps it needed to be aligned but it should have been in good working order. The building was not well marked. I had a tough time figuring out where to go, even with my GPS.
Opinión de
