Opiniones recientes
- Todas las opiniones
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- Neutrales
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4,8
Ventajas: Mechanically, OK!
Desventajas: Car (Hyundai) was noisy, and not very clean, particularly inside.
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6,0
Ventajas: Alamo has been good always
Desventajas: Attitude of customer service rep. Need to do a better job in training or hire naturally friendly people
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6,0
Desventajas: Our rental car died on us. We couldn't get it started. After 2 hours with Alamo on the phone, we ended up calling Ford for their roadside assistance.
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10,0
Alamo was great
Ventajas: Easy pick up and drop off. Clean car.
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7,6
Easy process stinky car
Ventajas: The process of pickup was fast wit great customer service.
Desventajas: The car smelled like smoke, in the end they gave me a discount
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10,0
Ventajas: Customer service in Dallas was excellent; in particular, the manager of the Alamo office was a good guy.
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10,0
Ventajas: No complaints at all with this rental company. I had booked with another company, they was giving me the run around about fees. With Alamo it was the price they quoted me as well as no additonal holds or fees. Definitely will be booking with them more often.
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10,0
Ventajas: Checkout process was smooth.
Desventajas: Check-in took a bit of time, tried using the kiosk for self check-in but got an error at the very end. Had to go back and stand in the line again.
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10,0
Easy peasy
Ventajas: Fast in and out. Timely service
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10,0
Ventajas: Great, new Toyota Corolla. Easy pick up and drop off experience at DFW.
Desventajas: I was told I would be charged for a full 3rd day if I didn't return it within 48 hours, when in actuality I was charged a pro-rated rate for the extra 3 hours, which is WAY better! Would've relieved some stress to know that from the outset.
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10,0
Ventajas: Quick
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7,2
Pickup should be better
Desventajas: Need to wait 10 minutes for someone to show at pickup.
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10,0
Alamo was great
Ventajas: Easy pick up and drop off. Clean car.
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10,0
Ventajas: Customer service in Dallas was excellent; in particular, the manager of the Alamo office was a good guy.
Opinión de
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10,0
Ventajas: No complaints at all with this rental company. I had booked with another company, they was giving me the run around about fees. With Alamo it was the price they quoted me as well as no additonal holds or fees. Definitely will be booking with them more often.
Opinión de
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10,0
Ventajas: Checkout process was smooth.
Desventajas: Check-in took a bit of time, tried using the kiosk for self check-in but got an error at the very end. Had to go back and stand in the line again.
Opinión de
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10,0
Easy peasy
Ventajas: Fast in and out. Timely service
Opinión de
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10,0
Ventajas: Great, new Toyota Corolla. Easy pick up and drop off experience at DFW.
Desventajas: I was told I would be charged for a full 3rd day if I didn't return it within 48 hours, when in actuality I was charged a pro-rated rate for the extra 3 hours, which is WAY better! Would've relieved some stress to know that from the outset.
Opinión de
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10,0
Ventajas: Quick
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4,8
Ventajas: Mechanically, OK!
Desventajas: Car (Hyundai) was noisy, and not very clean, particularly inside.
Opinión de
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6,0
Ventajas: Alamo has been good always
Desventajas: Attitude of customer service rep. Need to do a better job in training or hire naturally friendly people
Opinión de
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6,0
Desventajas: Our rental car died on us. We couldn't get it started. After 2 hours with Alamo on the phone, we ended up calling Ford for their roadside assistance.
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