Bed and breakfasts en Canterbury

Ventajas: la atención que recibimos

Desventajas: me gustó todo

Ventajas: The property and settings were excellent, everything is very clean and well presented

Desventajas: The owners were lovely tended to every need would recommend this stay to everyone

Ventajas: Lovely setting, Stuart was very friendly and helpful.

Ventajas: The setting

Desventajas: Sofa without a chair

Ventajas: Everything, the location, the facilities. Stuart was absolutely lovely! He recommended a pub to us where the food was delicious. We just love it! :)

Desventajas: Nothing, was perfect!

Ventajas: Lovely and super friendly host. Rooms were comfy and clean. Thoroughly enjoyed our stay.

Ventajas: Location perfect, host was knowledgable about the area and breakfast very good

Desventajas: The bed wasn’t particularly comfortable

Ventajas: Beautiful lodge and friendly staff

Ventajas: Zero

Desventajas: Still no reply to this letter sent 14 dec am writing to forward the complaint already signalled to your reception staff about my stay in your hôtel(s) this week-end. Friday 13 December I arrived at 13h45, was given my room key for bedroom 5 at Peregrine House. On my return to the room at 8pm, I was unable to connect to the wifi.. no luck with the direct number, I was obliger to call with my own phone, a french phone for which I will be charged extortionately. It took 6 calls to réception- NO ANSWER- for the receptionist to call me back…eventually. While I was waiting I discovered that the télévision had NO SIGNAL..very practical. The receptionist explained the procédure for the wifi..TOO LATE, however for me to work on my computer. As for the television, at 11.20 PM, a technicien arrived to ‘FIX’ the television’s reception. At this point I am obviously in pyjamas. He left at 12.45 having still not been able to fix the télévision. The morning of the 14th I discovered to my horror that the shower does not work..resulting in a SINK WASH…GREAT! FROM BAD TO WORSE. The receptionist arranged a room at Pilgrim’s for my 2nd night. This has been a nightmare stay for me. I come to Canterbury a few times a year, my Christmas trip is a special one for me which this year has been tarnished by your lack of attention in the managing of Peregrine house. I have stayed in over 20 hotels in my time in Canterbury, NEVER have I comme accross this inaptitude. I would like a total refund.

Ventajas: Estaba bien situado

Desventajas: Entraba mucho frío por la ventana. Era un tercer piso sin ascensor. La recepción estaba en otro edificio

Ventajas: Large room.

Desventajas: Could hear shower and plumbing from upstairs room. Key collection and breakfast from separate location was unusual. Shower very weak. Off site parking.

Ventajas: The beds were comfortable, the shower was easy to use and the breakfast was lovely, with a very pleasant waitress, named Zoe.

Desventajas: The hotel is further than 5 minutes walk away, so, thank goodness it was not raining when we went for breakfast. The curtains could be thicker to block out more light. We could not keep the window open, so had to put a box of tissues in the window so that it did not close. We had several issues with our room which were not actually sorted out during our stay, although we had written down our issues and had reminded the receptionist every morning. For the last night, we were offered an alternative room, which seemed too much effort to move all our belongings for just one night. When i told a member of staff that our electrical issue had still not been mending on our last morning, i was informed that the electrician was on holiday. I am amassed that they do not have another electrician they could ask as a back up. We have stayed in much better, yet cheaper, establishments.

Ventajas: Room

Desventajas: The heating, it was freezing when we arrived, but when someone got the heat on there was not controling it, we spent the whole night dripping wet with sweat

Ventajas: The hotel was charming! The room was large with big windows. The facility was very clean. The location was perfect - central to the attractions. The walk to Canterbury Cathedral was about 5 minutes and the train station about 10 minutes. The staff was very accommodating - we arrived early and were able to check into our room early as well. The staff allowed us to leave our bags after we checked out and were very kind to us. The breakfast was great and included in the price. We loved our stay here!

Desventajas: I have nothing negative to say about our stay.

Ventajas: Muy limpio, excelente ubicación. Todos muy amables. Gracias Larissa!!

Ventajas: The size of the room was great and the location was good. We couldn't work out the wifi in the room but then we didn't ring up and report it either. The staff was very pleasant and with my disability, she carried my luggage up to my room with no problem. The cleaners were very helpful too and also arranged our room to a double bed which we booked as on inspection it was arranged as a twin room. Would definitely recommend and stay there again.

Desventajas: I didn't like that you had to walk 10 minutes for breakfast. The first night we paid for breakfast locally as the times didn't suit us. Next time I would stay room only and do our own thing. The car park is a good 10 minute walk to the hotel so we parked the car and left it for our two days. I have mobility issues and having to walk your luggage that distance in all weathers can be a bit much. It's a shame there is no disabled parking or allocated parking in the private car park close by.

Ventajas: Excellent Staff and breakfast was very good.

Ventajas: We were satisfied about our stay in Peregrine House. Excellent location for tourism.

Ventajas: Fairly central location, good amenities, friendly staff although no reception desk at the peregrine house.

Desventajas: I think a bit expensive. Contact should be made prior to arrival since no reception desk at the place itself.

Ventajas: Quiet, clean, city centre location.

Desventajas: Parking was difficult close to the Hotel, but free at the sister hotel.

Ventajas: Well located, close to Cathedral & resturants. Staff were trying hard with a newish business.

Desventajas: It was over priced, with unsuitable bedding and a poor breakfast. The staff said that they had previously received the feedback that we gave them.

Ventajas: Quality of the room. Regular staff.pleasant and helpful.

Desventajas: Noise of door banging. Dreadful noise from outside on Saturday night. Poor English of some new staff. Lack of light summer duvets.

Ventajas: Friendly, comfortable room and bed, good price

Desventajas: Nothing.

Ventajas: The hostess was very welcoming and helpful

Ventajas: Just the staff the lady which was waiting for us

Desventajas: The toilet wasn’t clean and the location

Ventajas: Location was good, room comfortable and breakfast really nice.

Desventajas: On the initial booking I asked if it was OK to bring our dog which it said it was pet friendly, but didn't know it was a extra £15 for our dog. It should've stated that on the initial booking.

Ventajas: Family feel home

Desventajas: Felt like intruding on a family setting

Ventajas: Margaret was very welcoming, friendly and extremely courteous towards us and the other guests.

Ventajas: Margaret very friendly and helpful and a really good breakfast. Bed was very comfortable.

Ventajas: Bed was extra comfy

Desventajas: I enjoyed everything about the place. It was in a quiet location and owner very friendly.