Opiniones de huéspedes
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Todas las opiniones
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Parejas
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Familias
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Negocios
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Viajeros en solitario
Valoración general
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8.9 "El bar es increíble."
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8.8 "Servicio fantástico."8.2 "Al 82%
el personal le pareció muy amable ." 7.4 "El 74% dijo queel personal de recepción era maravilloso ." 8.9 "Un 89% estuvosatisfecho con el servicio de traslado al aeropuerto ." 7.6 "El 76% opinó queel servicio era muy profesional ." 8.6 "Para el 86%,el servicio del restaurante era muy bueno ." -
8.7 "La ubicación es muy buena."10.0 "
Era fácil llegar al aeropuerto , opinó el 100%." 7.4 "El aparcamiento era estupendo , dijo el 74%." -
8.2 "La comida es deliciosa."7.9 "Al 79%
le encantó el contenido del menú ." -
7.5 "Alta comodidad."8.9 "El 89% dijo que
las camas eran cómodas ." 8.3 "El 83% opinó quelas habitaciones eran amplias ." -
6.8 "El desayuno es deficiente."
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6.6 "Relación calidad-precio estándar."
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3.9 "Internet va mal."4.4 "Un 56% se quejó
de la calidad del wifi ." 3.0 "El 70% opinó queel precio era excesivo ."
Valoración general
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8.9 "La ubicación es muy buena."
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8.8 "Servicio fantástico."8.3 "Al 83%
el personal le pareció muy amable ." -
7.6 "Las habitaciones son agradables."
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6.8 "Relación calidad-precio estándar."
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4.3 "Internet va mal."
Valoración general
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8.8 "La ubicación es muy buena."
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8.5 "Servicio fantástico."7.6 "Al 76%
el personal le pareció muy amable ." -
7.8 "Buen nivel de limpieza."
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7.1 "Las habitaciones son agradables."
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7.0 "Alta comodidad."
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6.5 "Relación calidad-precio estándar."
Valoración general
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8.8 "Servicio fantástico."8.1 "Al 81%
el personal le pareció muy amable ." -
8.4 "La ubicación es muy buena."
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8.3 "Mayormente muy limpio."7.9 "El 79% dijo que
las habitaciones estaban limpias ." -
7.7 "Las habitaciones son agradables."7.9 "El 79% dijo que
las habitaciones estaban limpias ." -
6.7 "Relación calidad-precio estándar."
Valoración general
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8.4 "Servicio fantástico."
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8.4 "La ubicación es muy buena."
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7.6 "Las habitaciones son agradables."
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10.0valoración de
Some hotels have gorgeous communal areas, such as the lobby, and the lounge, but a different standard for their rooms. Renaissance Newark Airport had beautiful areas that were communal, and their rooms were of the same high standard. Bed was comfortable, and warm. Room was spacious and clean. Staff was accommodating and friendly. Shuttle to and from the airport is a plus. Many airline staff stay at the hotel, so the morning shuttle filled up fast, but another shuttle was dispatched right away, to pick up the overflow of passengers. I would stay here each time I'm in the area. Not just a good value, but a great place to stay, meet, eat, hold a conference, etc.
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10.0valoración de
I am very picky, about clean, germs when it comes to hotels. the staff was friendly, from the valet to restaurant staff. the room was clean. i would go back and stay there again.
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10.0valoración de
This was my third stay at this hotel and even better than the last two. The rooms, lobby, and restaurant have been very tastefully redone. The room was very comfortable with HD TV. The staff was very helpful and courteous. Even though near the airport, my rooms have always been quiet.
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10.0valoración de
We needed a hotel not far from the airport as we had a 6:30 am flight the day after our stay. The staff at the Renaissance were incredibly helpful with any and all questions we had re: transportation, food, etc. Although we had a short night's sleep due to our obligations, it was completely restful. We would stay here again in a heartbeat.
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8.0valoración de
The room was pretty clean and adjacent to Newark Liberty International Airport. The view was just overlooking the parking lot. Nothing else. The lobby was very beautiful.
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8.0valoración de
This hotel has been recently been renovated. The public areas on the first floor are very nice, and the quest rooms are very nice as well. My only negative comment (and it's very minor) is that the hallways in the guest room areas still need to be redone. The front desk and restaurant staff's are very friendly and accommodating.
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6.0valoración de
If you have a choice I wouldnt stay here. The surrounding area is horrible. Also, very very hard to find and easy to get lost in an area I dont feel safe in. The hotel is just average, the staff is just ok. Absolutely no restaurants in the vicinity so you are forced to eat at the hotel for mediocre food. Meeting rooms had leaking ceiling, where water came through like rain! Parking for hotel guests is expensive! Unfortunately I had to stay here for a meeting, if I had a choice I would not stay here!
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6.0valoración de
Beware, renovation under way. Paint on carpets, in sinks.... smell is in the air. Not sure why I didn't know about the daily parking fee ($14).
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8.0valoración de
Clean and affordable. I was very impressed by the cleanliness of the hotel in general which would include the room, lobby area, and the indoor pool. The hotel staff was extremely friendly and very accomodating when it came asking for directions, coordinating adjoining rooms, and providing additional services such as a roll away bed and blankets. Each time we came back to the hotel from our day or evening trips the front desk manager or clerks would ask how our day went. We enjoyed the flat screen, LCD T.V. and the variety of channels available for free viewing. The only downside to the hotel is that it's located right off the highway across from the airport which meant we were pretty much land locked which limited our dining choices without having to drive. The Perkins shuttle never showed so we ended up eating lunch the first day in the hotel restaurant. Being right off the highway also made it very challanging and confusing to get into the frontage road area where th ehotel is locat...
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8.0valoración de
First of all, I am a veteran traveler. I used to travel for a living, spending more than 200 nights a year in hotels. What upsets me about any poor service experience is that it is relatively easy to avoid with good training and good management.\n\nI checked into the Doubletree Newark Airport after 11pm on the 13th of December. If I didn't already know they had a shuttle from the airport, there would have been no way to know they had one running. In the terminal and also at the P4 shuttle pick-up area, the hotel is not displayed on the courtesy phone area. I ended up having to call the hotel to see if indeed there was a shuttle bus available. \n\nWhen I arrived at the property, there were 4 people behind the front desk but no one at the front door or any bell service available. I had numerous bags as I was returning from an overseas trip and had to secure the bell cart myself. I passed several staff members with this cart and no one offered to assist me. \n\nThe guestroom was fine, alt...
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2.0valoración de
I arrived at 2 pm only to be told to wait an hour. Upon returning at 3 I was told the room wasnt ready and I could have a double bed. I refused and was told by the manager YOU CANT EXPECT US TO RUSH OUR STAFF. My toilet was broken. I was charged 3 TIMES for the same thing. Then I was told the only thing that can be done is a FREE DINNER....unacceptable treatment and horrible attitudes
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10.0valoración de
The front desk personell was very friendly the room was nice overall hotel standards were very good.
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8.0valoración de
We were very pleased with our room and the staff. When we had a problem with the toilet leaking, it was fixed immediately with a smile. All the staff was very helpful. the restaurant was okay, a little pricey and the staff a little slow in waiting on us, but overall okay. Would stay here again.
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10.0valoración de
Some hotels have gorgeous communal areas, such as the lobby, and the lounge, but a different standard for their rooms. Renaissance Newark Airport had beautiful areas that were communal, and their rooms were of the same high standard. Bed was comfortable, and warm. Room was spacious and clean. Staff was accommodating and friendly. Shuttle to and from the airport is a plus. Many airline staff stay at the hotel, so the morning shuttle filled up fast, but another shuttle was dispatched right away, to pick up the overflow of passengers. I would stay here each time I'm in the area. Not just a good value, but a great place to stay, meet, eat, hold a conference, etc.
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10.0valoración de
I am very picky, about clean, germs when it comes to hotels. the staff was friendly, from the valet to restaurant staff. the room was clean. i would go back and stay there again.
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10.0valoración de
This was my third stay at this hotel and even better than the last two. The rooms, lobby, and restaurant have been very tastefully redone. The room was very comfortable with HD TV. The staff was very helpful and courteous. Even though near the airport, my rooms have always been quiet.
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10.0valoración de
We needed a hotel not far from the airport as we had a 6:30 am flight the day after our stay. The staff at the Renaissance were incredibly helpful with any and all questions we had re: transportation, food, etc. Although we had a short night's sleep due to our obligations, it was completely restful. We would stay here again in a heartbeat.
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8.0valoración de
The room was pretty clean and adjacent to Newark Liberty International Airport. The view was just overlooking the parking lot. Nothing else. The lobby was very beautiful.
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8.0valoración de
This hotel has been recently been renovated. The public areas on the first floor are very nice, and the quest rooms are very nice as well. My only negative comment (and it's very minor) is that the hallways in the guest room areas still need to be redone. The front desk and restaurant staff's are very friendly and accommodating.
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8.0valoración de
Clean and affordable. I was very impressed by the cleanliness of the hotel in general which would include the room, lobby area, and the indoor pool. The hotel staff was extremely friendly and very accomodating when it came asking for directions, coordinating adjoining rooms, and providing additional services such as a roll away bed and blankets. Each time we came back to the hotel from our day or evening trips the front desk manager or clerks would ask how our day went. We enjoyed the flat screen, LCD T.V. and the variety of channels available for free viewing. The only downside to the hotel is that it's located right off the highway across from the airport which meant we were pretty much land locked which limited our dining choices without having to drive. The Perkins shuttle never showed so we ended up eating lunch the first day in the hotel restaurant. Being right off the highway also made it very challanging and confusing to get into the frontage road area where th ehotel is locat...
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8.0valoración de
First of all, I am a veteran traveler. I used to travel for a living, spending more than 200 nights a year in hotels. What upsets me about any poor service experience is that it is relatively easy to avoid with good training and good management.\n\nI checked into the Doubletree Newark Airport after 11pm on the 13th of December. If I didn't already know they had a shuttle from the airport, there would have been no way to know they had one running. In the terminal and also at the P4 shuttle pick-up area, the hotel is not displayed on the courtesy phone area. I ended up having to call the hotel to see if indeed there was a shuttle bus available. \n\nWhen I arrived at the property, there were 4 people behind the front desk but no one at the front door or any bell service available. I had numerous bags as I was returning from an overseas trip and had to secure the bell cart myself. I passed several staff members with this cart and no one offered to assist me. \n\nThe guestroom was fine, alt...
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10.0valoración de
The front desk personell was very friendly the room was nice overall hotel standards were very good.
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8.0valoración de
We were very pleased with our room and the staff. When we had a problem with the toilet leaking, it was fixed immediately with a smile. All the staff was very helpful. the restaurant was okay, a little pricey and the staff a little slow in waiting on us, but overall okay. Would stay here again.
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6.0valoración de
If you have a choice I wouldnt stay here. The surrounding area is horrible. Also, very very hard to find and easy to get lost in an area I dont feel safe in. The hotel is just average, the staff is just ok. Absolutely no restaurants in the vicinity so you are forced to eat at the hotel for mediocre food. Meeting rooms had leaking ceiling, where water came through like rain! Parking for hotel guests is expensive! Unfortunately I had to stay here for a meeting, if I had a choice I would not stay here!
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6.0valoración de
Beware, renovation under way. Paint on carpets, in sinks.... smell is in the air. Not sure why I didn't know about the daily parking fee ($14).
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2.0valoración de
I arrived at 2 pm only to be told to wait an hour. Upon returning at 3 I was told the room wasnt ready and I could have a double bed. I refused and was told by the manager YOU CANT EXPECT US TO RUSH OUR STAFF. My toilet was broken. I was charged 3 TIMES for the same thing. Then I was told the only thing that can be done is a FREE DINNER....unacceptable treatment and horrible attitudes
