Trianon Hotel

Personal muy educado y servicial.

Muy alejado del centro para ir andando. Habitación un poco vieja y el colchón más viejo todavía; se te clavaban los muelles en la espalda.

Nada el personal poco capacitado para dar respuesta y orientarte.

que la habitacion que me dieron estaba llena de insectos, pulgas en las sabanas, y en las paredes del cuarto, y el personal se limito a decir que ya no habia mas habitaciones disponibles, por lo que tuvimos que pasar la noche en el loby esperando que el dia siguiente el manager nos hiciera la devolucion del dinero que pagamos, nada recomendable.

No me gusto nada.

Muy sucio y con ratas. Tenia reservado para 5 noches y solo qued una porq ya habia pagado y no me devolvian el dinero d esa mierda de antro.

Lo que mas me ha gustado es lo bien situado que esta y que esta a 50m de una parada de tranvia.

La habitacion muy pequeña e incomoda, el desayuno muy escaso

lo ke mas me a gustado a sido ke nos dieron la ultima habitacion arriba del todo, y se veia la ciudad dpm, lo malo fue el frio k acia

hacia mucho frio y las escaleras eran kon pendiente del 10%... pero habia ascensor, no asi calefaccion

Very Bad facilities

No air condintioning inside rooms

Im awaiting to hear from someone about my refund!!! its been over 2 months.. still waiting

still waiting

Despite the fact that we have a pandemic (Covid 19) we were not able to cancel or booking.

Location is ok (not great, but ok) close to the rijksmuseum, van gogh and bols museum. 10 minutes walk to the city center.

it was cold in the room (november, very top flor) the only radiator was working in the bathroom. seen mouse in the room

Only the location was quite good

The rooms were small and dirty.

Great access to the Museum Square, staff freindly and helpful with in their limitations, buffet breakfast very good and the wake up call was on time and courteous.

The fact that soemone had written that rats had eaten their food in the hotel elevator gave me some cause for concern, this was removed the following day and I never saw any evidence of rats. There was some mould in the shower between the tiles and a bleach stain on the carpet. I asked the person on reception for a room with a balcony but he didn't seem to understand what I meant.

The location was good but the rest were below fair.

Elevator was so small to carry baggages. Rooms were not super-clean. There was an unbearable smell at first night. Also they cancelled my 3rd night before i reached there without sending an informative mail because of my credt card limit problems.

Close proximity to tram lines

Cleanliness was poor, facilities were old and outdated.